JP6951982B2 - Payment device and control program - Google Patents

Description

An embodiment of the present invention relates to a payment device that handles electronic signature input in credit card payment, and a control program.

Conventionally, a service that abolishes the paper output of a signature slip by using an electronic signature input by an electronic signature input terminal instead of the signature of a credit card payment that has been performed with a paper slip has become widespread. The input electronic signature data is transmitted and stored in real time as slip information to a slip storage server operated by a credit card company or the like. By using the electronic signature, it is not necessary to output the signature slip on paper, and the operation can be systematized. For this reason, it contributes to the prevention of operation mistakes such as forgetting to get a signature or mistaken delivery, and loss of slips.

However, when comparing the signature input on the electronic signature input terminal and the handwritten signature on the paper slip, the handwritten signature on the familiar paper slip has fewer entry errors, and the signature input on the unfamiliar electronic signature input terminal There is a tendency for more mistakes to be entered.

In the conventional electronic signature input terminal, when the user makes a mistake in inputting the signature, it is necessary to clear all the entered signatures and rewrite the signature from the beginning. For this reason, time is spent on the sign input operation on the electronic sign input terminal, which may hinder the store operation.

Japanese Unexamined Patent Publication No. 2014-6637

An object to be solved by the present invention is to provide a payment device and a control program capable of efficiently performing signature input in an electronic signature input terminal.

According to the embodiment, the payment device includes a sign input means, a sign display means, and a first output means. The signature input means inputs the electronic signature data input by handwriting on the electronic signature input terminal. The sign display means causes the electronic sign input terminal to display a handwritten signature according to the electronic sign data input by the sign input means. The first output means erases a part of the electronic signature data in response to the input of the first instruction to return the electronic signature data to the previous state, and outputs the electronic signature data to the electronic signature input terminal.

The figure which shows the structure of the payment system which concerns on this embodiment. The block diagram which shows the structure of the card payment apparatus in this embodiment. The flowchart which shows the electronic signature input processing in the card payment apparatus of this embodiment. The figure which shows an example of the signature input screen at the time of execution of the electronic signature input processing in this embodiment. The figure which shows an example of the signature input screen at the time of execution of the electronic signature input processing in this embodiment. The figure which shows an example of the signature input screen at the time of execution of the electronic signature input processing in this embodiment. The figure which shows an example of the signature input screen at the time of execution of the electronic signature input processing in this embodiment. The figure which shows an example of the signature input screen at the time of execution of the electronic signature input processing in this embodiment. The figure which shows an example of the signature input screen at the time of execution of the electronic signature input processing in this embodiment. The figure which shows an example of the warning message in this embodiment. The figure which shows the modification of the button in this embodiment.

Hereinafter, the present embodiment will be described with reference to the drawings.
FIG. 1 is a diagram showing a configuration of a payment system according to the present embodiment. As shown in FIG. 1, the payment system is configured by connecting a pin pad terminal 2, a non-contact card reader / writer 3, and an electronic signature input terminal 4 to a card payment device 1. The card payment device 1 is connected to a POS terminal 7 (shown in FIG. 2).

The POS terminal 7 is a device that performs accounting processing for products purchased by customers, and performs settlement processing for one transaction in the case of cash settlement. Further, when making a card payment such as a credit card or a debit card, the POS terminal 7 performs a payment process (card payment process) for one transaction in conjunction with the card payment device 1.

The card payment device 1 is operated by, for example, a clerk, and is a device that reads card information from an IC card or a magnetic card, communicates with a server of a card company, and performs card payment processing. The card payment device 1 transmits slip information including the electronic signature input by the customer at the electronic signature input terminal 4 to the slip storage server.

As shown in FIG. 1, a power switch 12 is provided on the right side of the main body 10 of the card payment device 1. Further, a top panel 13 that can be opened and closed is provided on the upper part of the main body 10. By opening the top panel 13, the receipt paper can be set inside the main body 10. Further, on the surface of the upper surface panel 13, a touch screen 14 composed of an LCD (Liquid Crystal Display) display module and a touch panel is provided.

Further, a card reader 15 for reading card information recorded on the card from a payment card (for example, a credit card, a debit card, etc.) is provided on the upper part of the side surface of the main body 10. Inside the main body 10, a printer 16 (see FIG. 2) for printing information related to payment on a receipt paper is provided. The printed receipt paper is discharged from the receipt issuing port 18 provided between the main body 10 and the upper surface panel 13.

Further, the top panel 13 is provided with a reset button 17 for clearing the card information read by the card reader 15 and the input information input from the touch screen 14.

The pin pad terminal 2 is a device used when a card user inputs a personal identification number such as an IC card. A card insertion slot (not shown) for inserting an IC card or the like is provided on the back surface of the main body of the pin pad terminal 2. Further, a pin pad 2a used when a card user inputs a personal identification number (PIN) is provided on the upper part of the main body of the pin pad terminal 2.

The non-contact card reader / writer 3 receives card information from the non-contact IC card by proximity wireless communication and outputs the card information to the card payment device 1.

The electronic signature input terminal 4 is a terminal for inputting an electronic signature instead of the customer signing the signature slip at the time of credit card payment. The electronic sign input terminal 4 is provided with a touch screen 24 on the upper surface thereof. The electronic signature input terminal 4 inputs electronic signature data including line data representing a handwritten line to the touch screen 24 in response to a handwriting input operation using, for example, a pen. The line data is represented by, for example, a data string of coordinates indicating the position touched by the pen.

The electronic sign input terminal 4 is based on a receiving unit that receives transaction information and a sign input instruction including the amount and payment method according to the transaction from the card payment device 1, and the transaction information and the sign input instruction received by the receiving unit. It is equipped with a display unit that displays a sign input screen including transaction information and a sign input field. Further, the electronic signature input terminal 4 has a transmission unit that transmits the electronic signature data input to the signature input field to the card payment device 1 by a handwriting input operation by the user.

The electronic signature input terminal 4 displays (draws) a handwritten signature image on the touch screen 24 based on the control of the card payment device 1. Further, the electronic signature input terminal 4 receives, for example, five signature input instructions from the card payment device 1 in order to control the input of the electronic signature in the signature input field. For example, the sign input instruction instructs the execution of any one of the clear function, the sign completion function, the sign stop function, the one back (undo) function, and the one forward (redo) function.

The clear function is a function for erasing all the handwritten signatures that have already been entered and rewriting the signature from the beginning. The signature completion function is a function for confirming the input handwritten signature and transmitting the electronic signature data to the card payment terminal 1. The signature cancel function is a function for deleting all the handwritten signatures that have already been input and canceling the input of the electronic signature.

The one-back (undo) function is a function for returning a part of the input handwritten signature (erasing the drawn line) and continuing the input of the handwritten signature from the returned place. In the present embodiment, in the case of "returning one", it is returned in units of one handwritten line data (for example, a coordinate data string input from the time the pen tip is touched to the touch screen 24 until it is released). It shall be. In addition to returning in one line data unit, it may be returned in another unit. For example, it may be returned in a plurality of line data units or character units.

The one-forward (redo) function advances a part of the handwritten signature returned (erased) by the one-back (undo) function to the state one step ahead before erasing (redraws the erased line). It is a function of. In the present embodiment, in the case of "advancing by one", it is assumed to return in the same unit as in the case of "returning by one". It should be noted that the forward / backward control may be performed in different units for the "forward one" case and the "backward one" case. For example, when returning, it is possible to return in units of one character, and when advancing, it is possible to return in units of one line data. As a result, it is possible to return to an arbitrary input state of the handwritten signature that has already been input and re-enter the signature.

Next, the configuration of the card payment device 1 in the present embodiment will be described. FIG. 2 is a block diagram showing the configuration of the card payment device 1.

As shown in FIG. 2, in the card payment device 1, the power switch 12, the card reader 15, the printer 16, the reset button 17, the display controller 21, the memory 22, the input / output interface 23, and the like are bused to the CPU 20 that functions as a control unit. And are connected by an interface. Further, a touch screen 14 composed of an LCD display module 14a and a touch panel 14b is connected to the display controller 21. Further, the CPU 20 can communicate with the pin pad terminal 2, the non-contact card reader / writer 3, the electronic sign input terminal 4, and the POS terminal 7 via the input / output interface 23.

The CPU 20 executes data processing using the pin pad terminal 2, the non-contact card reader / writer 3, and the electronic signature input terminal 4 by executing the control program stored in the memory 22. The CPU 20 controls the input of the electronic signature to the electronic signature input terminal 4 by the customer's operation based on the control program.

The memory 22 stores data related to various programs executed by the CPU 20 and various display screens displayed on the LCD 104a.

The display controller 21 controls the input / output process on the touch screen 14. As shown in FIG. 2, the touch screen 14 includes an LCD 104a (corresponding to a display unit) and a touch panel 104b provided on the LCD 104a. When the CPU 20 controls the touch screen 14 via the display controller 21, the touch screen 14 functions as a GUI (Graphical User Interface). That is, the display controller 21 displays various display screens stored in the memory 22 on the LCD 104a. Further, the display controller 21 receives the touch input on the touch panel 104b in association with the touch position.

Next, the electronic signature input process in the card payment device 1 of the present embodiment will be described with reference to the flowchart shown in FIG. 4 to 9 are diagrams showing an example of a sign input screen displayed on the touch screen 24 of the electronic sign input terminal 4 and the touch screen 14 of the card payment device 1 when the electronic sign input process is executed.

When the CPU 20 of the card payment device 1 inputs an electronic signature at the time of credit card payment in response to an instruction from the POS terminal 7, the signature input screen is displayed on the touch screen 24 of the electronic signature input terminal 4 and the touch screen 14 of the own machine. Is displayed (Act1).

FIG. 4A shows an example of a signature input screen displayed on the touch screen 24 of the electronic signature input terminal 4. The signature input screen displayed on the electronic signature input terminal 4 is provided with a signature input field and five buttons for controlling the input of the electronic signature. The five buttons include a clear button B11, a back button B12, a forward button B13, a sign stop button B14, and a sign complete button B15. Each of the buttons B11 to B15 corresponds to a clear function, a back (undo) function, a forward (redo) function, a sign cancel function, and a sign completion function, respectively. The CPU 20 of the card payment device 1 detects a touch operation on the buttons B11 to B15, and instructs the electronic signature input terminal 4 to give a signature input instruction (execution of a function) corresponding to each button.

FIG. 4B shows an example of a sign input screen displayed on the touch screen 14. The signature input screen displayed on the card payment device 1 is provided with a signature display field and five buttons for controlling the input of an electronic signature. Similar to the touch screen 14 of the electronic sign input terminal 4, the five buttons include a clear button B1, a back button B2, a forward button B3, a sign stop button B4, and a sign complete button B5. That is, the touch screen 14 is provided with the same buttons as the electronic signature input terminal 4.

That is, the same signature input screen is displayed on the card payment device 1 and the electronic signature input terminal 4, and the clerk who operates the card payment device 1 and the customer who operates the electronic signature input terminal 4 each perform an electronic signature by operating a button. Input can be controlled. For example, a customer basically operates a button in response to a handwritten input of a signature, but for example, a clerk who is unfamiliar with the operation inputs an electronic signature by operating the touch screen 14 of the card payment device 1 instead. Can be controlled.

For example, the operation of the clear button B1 may cause the signature to be input from the beginning, or the operation of the back button B2 or the forward button B3 may cause the signature to be re-entered from the middle of the handwritten signature that has already been input.

When a signature is handwritten on the touch screen 24 of the electronic signature input terminal 4 with a pen or the like, the CPU 20 inputs line data representing the signature from the electronic signature input terminal 4 (Act2) and stores it in the memory 22 (Act2). Act3) (corresponds to a sign input means). Further, the CPU 20 displays (draws) a line corresponding to the input line data on the touch screen 24 of the electronic sign input terminal 4 and the touch screen 14 (LCD display module 14a) of the own machine (Act4) (sign). Corresponds to the display means).

As a result, the customer who performs the input operation on the electronic signature input terminal 4 can input the handwritten signature (electronic signature) as if he / she is writing the signature on the touch screen 24. In addition, the clerk can confirm what kind of signature the customer is inputting by the handwritten signature displayed on the touch screen 14 while the handwriting input operation is being performed.

By handwriting the signature on the electronic signature input terminal 4, line data representing the signature is sequentially input and sequentially stored in the memory 22 (Acts 2 to 4).

FIGS. 5A and 5B show, for example, a state in which a signature for two characters is input. As shown in FIGS. 5A and 5B, the same handwritten signature is displayed on the touch screen 24 and the touch screen 14.

Here, when the customer performs an operation to select the clear button B11 (Act5, YES), the CPU 20 detects this operation, counts (+1) the number of operations of the clear button B11, and clears (Act6). The signature input instruction of the function is output to the electronic signature input terminal 4. That is, the electronic signature input terminal 4 is made to delete all the line data of the handwritten signature displayed on the touch screen 24 (Act 7). As a result, the handwritten signature can be input from the beginning. When the operation on the clear button B1 of the card payment device 1 is detected, the CPU 20 similarly outputs the sign input instruction of the clear function to the electronic sign input terminal 4 (Act 7). However, the number of operations is not counted.

Further, when the customer performs an operation of selecting the sign stop button B14 (Act16, Yes), the CPU 20 detects this operation and outputs a sign input instruction of the sign stop function to the electronic sign input terminal 4. That is, the electronic signature input terminal 4 is made to delete all the line data of the handwritten signature displayed on the touch screen 24, and the input of the handwritten signature is completed (Act 17). Further, the CPU 20 deletes all the signature data of the handwritten signature stored in the memory 22. In this case, for example, a process such as switching to signing a signature slip is executed.

On the other hand, when the customer performs an operation of selecting the one back button B12 (Act8), the CPU 20 detects this operation and outputs a sign input instruction of the one back (undo) function to the electronic sign input terminal 4. (Act9). That is, the CPU 20 outputs the electronic signature data in the state before erasing a part of the handwritten signature displayed on the touch screen 24 when the back button B12 is operated to the electronic signature input terminal 4 (first output). Corresponds to means). Here, in response to the instruction of the back button B12, the electronic signature data in the state before the line data of one line input immediately before is deleted from the electronic signature data is output. As a result, the signature displayed on the electronic signature input terminal 4 can be changed to the state before the immediately preceding line is input. Therefore, when the customer inputs the line by handwriting and the intended line cannot be input, the customer operates the back button B12 to erase the previously input line and input the line again by handwriting. be able to.

In addition, if you want to input a line by handwriting again after inputting a plurality of lines, you can repeat the operation of selecting the back button B12 multiple times to reach any state of the handwritten signature that has already been input. You can put it back and enter the line by handwriting again.

The CPU 20 counts (+1) the number of operations of the back button B12 (Act10) (corresponding to the counting means).
When the operation for the one back button B2 of the card payment device 1 is detected (Act8, Yes), the CPU 20 similarly outputs the sign input instruction of the one back (undo) function to the electronic sign input terminal 4. (Act9). However, the number of operations is not counted.

For example, a clerk who receives a request from a customer who is not accustomed to operating the electronic signature input terminal 4 to re-enter characters operates the back button B2 while checking the handwritten signature displayed on the touch screen 14. The handwritten signature can be returned to the state desired by the customer.

6 (A) and 6 (B) show a state in which the signature is input halfway through the third character. In FIGS. 6A and 6B, it is assumed that the intended character cannot be input at the stage when the line up to the second stroke of the third character is input. The customer returns the handwritten signature to the previous state by operating the back button B12.

FIGS. 7A and 7B show an example in which not only the third character (two strokes) but also the state before the second character is input is returned.

Here, when the customer performs an operation of selecting the forward button B13 (Act11, Yes), the CPU 20 detects this operation and issues a sign input instruction of the one forward (redo) function to the electronic sign input terminal. Output to 4 (Act12). That is, the CPU 20 returns the handwritten signature displayed on the touch screen 24 when the forward button B13 is operated, and returns a part of the handwritten signature erased by the undo function. Is output to the electronic signature input terminal 4 (corresponding to the second output means). Outputs the electronic handwriting data in the state before the data was added to the electronic handwriting data. As a result, the signature displayed on the electronic signature input terminal 4 can be redisplayed in the original input state with the line erased by the one back (undo) function. Therefore, the customer can easily return the line that has been returned too much by the one back (undo) function to the previously input state, and input the line again by handwriting.

The CPU 20 counts (+1) the number of operations of the button B13 that advances by one (Act13).
When the operation for the forward button B13 of the card payment device 1 is detected (Act11, Yes), the CPU 20 similarly outputs the sign input instruction of the forward (redo) function to the electronic sign input terminal 4. (Act12).

8 (A) and 8 (B) show a state in which up to the second character previously input is redisplayed by operating the forward button B13 (or the forward button B3). That is, only the line of the third character shown in FIGS. 6A and 6B is erased.

Here, by inputting the line by handwriting again (Acts 2 to 4), the handwritten signature of the third and subsequent characters can be input as described above. That is, by operating the back button B12 (B2) and the one forward button B13 (B3), the handwritten signature can be returned to an arbitrary state during input and re-entered. Therefore, it is not necessary to re-enter the handwritten signature from the beginning every time the line is erroneously input, so that the efficiency of inputting the handwritten signature can be improved.

9 (A) and 9 (B) show a state in which the third and fourth characters of the handwritten signature are input. As shown in FIGS. 9A and 9B, the line intended by the customer is re-entered in place of the line in which the third character is previously input (see FIGS. 6A and 6B).

Here, when the customer performs an operation of selecting the sign completion button B15 (Act18, Yes), the CPU 20 detects this operation and outputs a sign input instruction of the sign completion function to the electronic sign input terminal 4. That is, the electronic signature input terminal 4 is made to delete all the line data of the handwritten signature displayed on the touch screen 24, and the input of the handwritten signature is completed. Further, the CPU 20 records all the signature data in which the handwritten signature has been input stored in the memory 22 as electronic signature data, and ends the electronic signature input process (Act 19).

When the total number of operations of the clear button B11, the number of operations of the back button B12, and the number of operations of the one forward button B13 exceeds a preset number of times while the handwritten signature is being input. (Act14, Yes), the CPU 20 notifies a message to the clerk (corresponds to the notification means). For example, the CPU 20 displays a warning message on the touch screen 14.

That is, when the handwritten signature is re-entered extremely frequently, for example, a person who is not the owner of the credit card imitates the signature written on the credit card and inputs the handwritten signature to the electronic signature input terminal 4. It may be. Therefore, a message is sent to the clerk in order to clearly call attention.

FIG. 10 shows an example of a warning message in this embodiment. FIG. 10 shows an example of a warning message "Please check the signature on the credit card", for example. The clerk can pay attention to the customer by displaying the warning message and ensure that the handwritten signature entered by the customer is confirmed.

As shown in FIG. 10, a predetermined sound (alert to the customer) indicating a warning that not only displays a message by a character string on the touch screen 14 but also changes the display color (for example, the background color) of the touch screen 14. It is also possible to use other notification forms such as outputting (such as a melody that does not give), turning on / blinking an LED (Light Emitting Diode), or the like. It is also possible to use a combination of a plurality of notification forms.

In the above description, the total number of operations of the clear button B11, the one-back button B12, and the one-forward button B13 is targeted, but only the number of operations of the one-back button B12 and the one-forward button B13 is targeted. May be. Further, with respect to the number of operations for the clear button B11, it is also possible to determine whether to notify the message based on the number of times set different from the number of times set for the operation of the one back button B12 and the one forward button B13. be. Further, the number of times of setting may be changed by a setting operation by a clerk.

In the specific example described above, as a one-back (undo) function / one-forward (redo) function, it is controlled to return / advance in one line data unit, but a plurality of line data units and characters are controlled. It may be returned / advanced in units.

In this case, for example, the one back button B12 and the one forward button B13 shown in FIGS. 4 to 9 can be the back button B12 and the forward button B13 shown in FIGS. 11 (A) and 11 (B), respectively. When the back button B12 is selected, for example, as shown in FIG. 11A, a sub-button consisting of one back button B121, five back buttons B122, and one character back button 123 is displayed. Here, depending on which button is operated, the handwritten signature is returned in the unit corresponding to the button. That is, when one back button B121 is operated, one line is erased, and when five back buttons B122 are operated, five lines are erased and one character back button 123 is operated. In that case, the line for one character is erased. As a result, the handwritten signature can be returned to the state before the input in any unit, so that the signature can be efficiently returned to the state before the input.

Similarly, when the forward button B13 is selected, for example, as shown in FIG. 11B, a sub-button consisting of one forward button B131, five forward buttons B132, and one character forward button 133 is displayed. .. Similarly, depending on which button is operated, the handwritten signature is advanced in units corresponding to the buttons. That is, when the one-advance button B131 is operated, one line is redisplayed, and when the five-advance button B132 is operated, five lines are redisplayed and the one-character advance button 133 is operated. If so, the line for one character is displayed again. As a result, the handwritten signature can be redisplayed in any unit and returned to the original state, so that the signature can be efficiently returned to the re-entered state.

Further, as shown in FIGS. 11 (A) and 11 (B), instead of displaying the sub-buttons, instead of the one-back button B12 / one-forward button B13 shown in FIGS. Either button B122, button 123 for moving back one character, button B132 for moving forward by five characters, or button 133 for moving forward one character may be provided.

Further, in FIGS. 11A and 11B, five back buttons B122 and five forward buttons B132 are provided, but it is also possible to use other number units other than the five line units.

In this way, in the card payment device 1 of the present embodiment, when the handwritten signature input by the operation on the electronic signature input terminal 4 is erroneously input, the handwritten signature is not rewritten from the beginning but is returned to the state before the writing failure and re-entered. Since it is possible to do so, it is possible to input handwritten signatures efficiently.

Further, a button for returning one (undo) or advancing one (redo) is provided not only on the signature input screen of the electronic signature input terminal 4 but also on the signature input screen of the card payment device 1 used by the clerk. Therefore, when the customer is confused about the operation, the clerk can return one handwritten signature or proceed one by one on behalf of the customer. Therefore, since the handwritten signature can be quickly returned to the state before the writing error, the input of the handwritten signature can be made efficient.

Although some embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other embodiments, and various omissions, replacements, and changes can be made without departing from the gist of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

Further, the processing described in the above-described embodiment is a recording medium such as a magnetic disk (flexible disk, hard disk, etc.), an optical disk (CD-ROM, DVD, etc.), a semiconductor memory, etc., as a program that can be executed by a computer. Can be provided to various devices by writing to. It is also possible to transmit it through a communication medium and provide it to various devices. The computer reads the program recorded on the recording medium or receives the program via the communication medium, and the operation is controlled by the program to execute the above-described processing.

1 ... Card payment device, 2 ... Pin pad terminal, 3 ... Non-contact card reader / writer, 4 ... Electronic sign input terminal, 7 ... POS terminal, 14 ... Touch screen, 14a ... LCD display module, 14b ... Touch panel, 20 ... CPU, 22 ... Memory.

Claims (6)

A signature input means for inputting electronic signature data input by handwriting on an electronic signature input terminal,
A signature display means for displaying a handwritten signature on the electronic signature input terminal according to the electronic signature data input by the signature input means.
A payment device having a first output means for erasing a part of the electronic signature data and outputting the electronic signature data to the electronic signature input terminal in response to the input of the first instruction to return the electronic signature data to the previous state. .. In response to the input of the second instruction for advancing the electronic signature data to the previous state, the electronic signature data including a part of the data deleted from the electronic signature data in response to the input of the first instruction is referred to as the electronic signature. The payment device according to claim 1, further comprising a second output means for outputting to an input terminal. Display and
A display means for displaying a signature corresponding to the electronic signature data on the display unit, and
A first input means for inputting the first instruction for the sign, and
It further has a second input means for inputting the first instruction from the electronic signature input terminal.
The first output means erases a part of the electronic signature data and outputs it to the electronic signature input terminal in response to the first instruction input by the first input means and the second input means. The payment device according to claim 1. A counting means for counting the number of inputs of the first instruction and
The payment device according to any one of claims 1 to 3, further comprising a notification means for notifying a message when the number of inputs exceeds a preset number of times. The first instruction includes a unit for erasing data from the electronic signature data.
The payment device according to claim 1, wherein the first output means deletes the data for the unit from the electronic signature data for each first instruction. Computer,
A signature input means for inputting electronic signature data input by handwriting on an electronic signature input terminal,
A signature display means for displaying a handwritten signature on the electronic signature input terminal according to the electronic signature data input by the signature input means.
A control program for erasing a part of the electronic signature data in response to the input of the first instruction to return the electronic signature data to the previous state and functioning as an output means for outputting the electronic signature data to the electronic signature input terminal. ..

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