KR100903872B1 - How to manage bulk mail information - Google Patents

Abstract

The mass mail information management system receives the identification barcode information and the postal code barcode information for the mail in which the unnecessary information is returned from the sender. Then, upon receiving the identification barcode information and the reason for the return of the returned mail, the returned information is generated based on the identification barcode information and the reason for the return, and the return information is sent to the sender. This allows the sender to manage the customer based on the return information, and allows the mail to be discarded instead of being returned based on the unneeded information.

Mail, Return, Return, Information

Description

Mass mail information management method {METHOD FOR MANAGING INFORMATION OF BULK MAIL}

The present invention relates to a mass mail information management method. In particular, the present invention relates to a mass mail information management method utilizing unneeded refund information.

The present invention is derived from the research conducted as part of the IT new growth engine core technology development project of the Ministry of Information and Communication and the Ministry of Information and Communication Research and Development. [Task management number: 2006-X-001-02, Title: Development of real-time postal logistics element technology ].

Mail that cannot be delivered for a variety of reasons, such as moving, unknown address, missing address, or absence of the addressee, will be returned to the sender if possible.

At this time, there is a problem that the processing costs are high because the mails to be returned as described above are manually sorted and processed.

In addition, at this time, the sender who sends a large amount of mail collects return information from the mail returned by hand, which causes a problem of costly and time-consuming collection of return information.

The technical problem to be achieved by the present invention is to minimize the costs associated with the return of the mail based on the non-refundable information displayed by the sender, and to minimize the cost and time required to collect return information from the returned mail to return the information to customer management It is for immediate use.

In order to solve this problem, a mass mail information management method according to an aspect of the present invention comprises the steps of receiving identification bar code information for the mail from the sender, receiving the identification bar code information and reason for return, identification bar code information and reason for return Generating return information for the postal mail, and transmitting the return information to the sender so that the sender can manage the customer based on the return information.

At this time, the mail is a direct mail advertising mail that follows the direct mail advertising method.

In addition, the mass mail information management method further includes the step of receiving the postal code barcode information for the postal mail from the sender, and the step of managing the quantity information based on the postal code barcode information.

According to another aspect of the present invention, there is provided a method for managing mass mail information, when a mail including an identification barcode is returned, extracting identification barcode information from the identification barcode, inputting a reason for return corresponding to the identification barcode information, and identifying Transmitting the barcode information and the reason for the return to generate the conveyed information including the identification barcode information and the reason for the return.

At this time, the mail is a direct mail advertising mail that follows the direct mail advertising method.

In addition, at this time, the mass mail information management method further includes the step of determining the refusal of refusal for the postal mail based on the refusal needless information included in the postal mail, and the step of discarding the postal mail according to the refusal needless information.

In addition, the identification bar code information includes information that does not need refund, and the method of managing mass mail information further includes determining a refusal of refusal for mail based on the information that does not require refund, and discarding the mail according to the refund unnecessary information. do.

According to the present invention, it is possible to minimize the cost of the return by inducing the mailing companies that want to respond quickly to the returned information about the returned mail to indicate the refusal of return, and to immediately inform the reason for the return for the individual returned mail To be used for customer management.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted for simplicity of explanation, and like reference numerals designate like parts throughout the specification.

Throughout the specification, when a part is said to "include" a certain component, it means that it can further include other components, without excluding other components unless specifically stated otherwise.

Referring now to the drawings will be described a mass mail information management method according to an embodiment of the present invention.

First, a mass mail delivery system according to an embodiment of the present invention will be described with reference to FIG. 1.

1 is a view showing the configuration of a mass mail delivery system according to an embodiment of the present invention.

As shown in FIG. 1, the mass mail delivery system includes a mass mail dispatch system 100, a mass mail information management system 200, a central office system 300, a post office system 400, and a terminal 500. Deliver bulk mail to customer 600.

Mass mailing system 100 is a system of mass mailing companies that send large quantities of mail, the mass mailing company at this time receives the customer information and mail content information from the sender as well as the company that produces and sends mass mail directly Includes companies that produce and ship bulk mail. Mass mailing system 100 can produce mass mails printed with an ID barcode (ID barcode) and a postal code barcode, and a large amount of information about the ID barcode and the postcode barcode printed on each of the mass mail items. The mail information management system 200 may transmit. At this time, the mass mailing system 100 may produce a mass mail by a direct mail advertising method, in which case the mass mail corresponds to a direct mail advertising mail.

The mass mail information management system 200 receives ID barcode information and postal code barcode information printed on each mass mail from the mass mail dispatch system 100, and manages the volume information and the return information of the mass mail.

The central office system 300 receives a mass mail from a mass mailing company as a system of mail collection China, and classifies the mass mail by using a postal code barcode printed on each mass mail. At this time, the central office system 300 may receive the postal code barcode information for each of the mass mail items and the volume information of the mass mail from the mass mail information management system 200, and may utilize the central office.

The post office system 400 is a system of a post office corresponding to a delivery station, and allows a large amount of mail classified in the central office system 300 to be delivered to the customer 600 through a deliveryman. At this time, the mass mail delivered to the customer 600 may be returned to the post office.

The terminal 500 transmits the reason for return for the mass mail returned to the post office to the mass mail information management system 200.

Next, a method of delivering a mass mail to a customer according to an embodiment of the present invention will be described with reference to FIG. 2.

2 is a flowchart illustrating a method of delivering a mass mail according to an embodiment of the present invention.

As shown in FIG. 2, first, the mass mailing system 100 prints a postal code, address, and name of a recipient based on customer information, and encloses the contents to produce a mail to be sent (S101).

Next, the mass mailing system 100 assigns a unique ID (ID) to the mail to be sent (S103). At this time, the unique ID may be a serial number assigned by the postal service headquarters, or may be a serial number including a unique code for each mass mailing company.

After that, the mass mailing system 100 A large amount of mail is produced by printing a postal code barcode, an ID barcode corresponding to the unique ID, and non-refundable information on the mail to which the unique ID is assigned (S105). At this time, the ID bar code is a value having uniqueness for individual mails, such as a registered number, and is used only as a mail confirmation means for inputting return information when mails cannot be delivered. In addition, ID barcodes do not have any customer-related information, so they are free for issues such as personal information leakage. In this case, the ID barcode may include information on unnecessary refund.

Next, the mass mailing system 100 transmits the ID barcode information, the postal code barcode information, and the refund unnecessary information to the mass mail information management system 200 (S107).

Thereafter, the mass mail information management system 200 manages the return information of the mass mail through the ID barcode information and the refund unnecessary information, and manages the quantity information through the refund unnecessary information (S109).

Then, when the mass mailing system 100 sends the mass mail, the central office system 300 receives the mass mail (S111).

Next, the central office system 300 classifies the mass mail based on the postal code barcode printed on each mass mail and transmits the mass mail to the post office system 400 (S113). At this time, the centralized station system 300 may classify large quantities of mail by utilizing the quantity information of the large-scale mail information management system 200 in the centralized station operation.

Thereafter, the post office system 400 delivers the mass mail classified in the central office system 300 to the customer 600 (S115).

Next, a method of generating return information from returned mail among mass mails according to an embodiment of the present invention will be described with reference to FIG. 3.

3 is a flowchart illustrating a method of generating return information from returned mail according to an embodiment of the present invention.

As shown in FIG. 3, when the mail delivered to the customer 600 is returned for the reason for return, the mail is collected by the post office system 400 (S201). In this case, the reason for return of the mail may follow Table 1.

Posted items that are not delivered on the same day and are redistributed, transmitted, returned, and not returned in accordance with the reasons for return listed in Table 1 shall be referred to as alien postal items.

Next, the post office system 400 seals the alien agent for the postal mail in the margin of the returned mail, and displays the corresponding reason for return (S203).

Thereafter, the post office system 400 determines whether or not to deliver the returned mail (S205). At this time, the post office system 400 may determine the redistribution, considering the matters listed in Table 2.

If it is possible to redistribute the returned mail, the post office system 400 redistributes the returned mail (S207).

On the other hand, if redistribution of the returned mail is impossible, the post office system 400 determines whether to scan the ID barcode of the returned mail (S209).

If the ID bar code scan is impossible, the post office system 400 returns the returned mail to the mass mailing company corresponding to the sender (S211).

On the other hand, if the ID bar code scan is possible, the terminal 500 scans the ID bar code of the returned mail and retrieves the ID bar code information, and then inputs the reason for return of the returned mail (S213). At this time, the ID barcode information may include the refund unnecessary information.

Next, the terminal 500 transmits the ID barcode information of the returned mail and the reason for the return to the mass information management system 200 (S215).

Thereafter, the mass mail information management system 200 generates the return information including the ID barcode information and the reason for return (S217).

Next, the mass mail information management system 200 transmits the return information to the mass mail dispatch system 100, so that the mass mail dispatch system 100 can manage customer information based on the return information (S219). This minimizes the cost and time required for the mass mailing system 100 to collect the return information from the returned mail, the sender can immediately use the return information for customer management.

In addition, the terminal 500 determines whether a refund is not required for the returned mail (S221). In this case, when the refund information is not included in the ID barcode information, the terminal 500 may determine the refusal of refusal based on the ID barcode information. In addition, in this case, if the refund unnecessary information is printed on the returned mail, the rejection of the rejection may be determined based on the printed refund unnecessary information.

If no refund information is printed on the returned mail, the terminal 500 causes the returned mail to be discarded according to the refund unnecessary information printed on the returned mail (S223). In this case, when the identification barcode information includes the refund unnecessary information, the terminal 500 may cause the returned mail to be discarded according to the refund unnecessary information included in the identification barcode information. In addition, the returned mail may be discarded after storage for a certain period of time. This can minimize the cost of returning mail.

On the other hand, if the returned mail does not contain the refund unnecessary information, the terminal 500 allows the returned mail is returned to the mass mailing company through the post office system 400 (S225).

The embodiments of the present invention described above are not implemented only through the apparatus and the method, but may be implemented through a program for realizing a function corresponding to the configuration of the embodiment of the present invention or a recording medium on which the program is recorded. Implementation may be easily implemented by those skilled in the art from the description of the above-described embodiments.

Although the embodiments of the present invention have been described in detail above, the scope of the present invention is not limited thereto, and various modifications and improvements of those skilled in the art using the basic concepts of the present invention defined in the following claims are also provided. It belongs to the scope of rights.

1 is a view showing the configuration of a mass mail delivery system according to an embodiment of the present invention.

2 is a flowchart illustrating a method of delivering a mass mail according to an embodiment of the present invention.

3 is a flowchart illustrating a method of generating return information from returned mail according to an embodiment of the present invention.

Claims (7)

In the information management system manages the information of the mail, The information management system stores identification barcode information and non-refundable information for a plurality of mail items received from a mass mailing system, wherein the identification barcode information includes identification barcode values corresponding to the plurality of mail items, respectively. The method is Receiving, from a terminal, return information including a first identification barcode value corresponding to one of the plurality of postal items and a reason for the return of the postal item; Determining whether the mail is returned based on the refund unnecessary information; If the mail is returned, instructing the terminal to return the mail to the sender of the mail; And And instructing the terminal to discard the mail when the mail is not returned. The method of claim 1, The method is Mail information management method further comprises the step of transmitting the return information to the mass mailing system. The method of claim 2, The reason for the return A method of managing mail information, which may be any of the following: moving, no address, no payee, no payee, no refusal or closing. The method of claim 1, The method is Mail information management method further comprises the step of transmitting the information on whether the return of the mail according to the step of determining to the mass mailing system. In the method for the terminal to manage the information of the mail, The terminal is capable of scanning a barcode, and communicates with the information management system, The method is Detecting an identification barcode value of the returned mail item by scanning an identification barcode printed on the returned mail item having a reason for return; Receiving return reasons of the returned mail and generating return information of the returned mail based on the returned reason of the returned mail; Transmitting the identification barcode value of the returned mail item and the return information of the returned mail item to the information management system; And And receiving information on whether the returned mail is returned from the information management system. The method of claim 5, The receiving step A mail information management method for receiving a return instruction for the returned mail or a discard instruction for the returned mail from the information management system. The method of claim 5, The reason for the return of the returned mail is A method of managing mail information, which may be any of the following: moving, no address, no payee, no payee, no refusal or closing.

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