KR102086046B1 - Device and method for providing communication service - Google Patents

Abstract

The present invention relates to a method and a system for providing a chat service. The present invention provides a method of receiving a first message and a second message associated with the first message from a plurality of user terminals, storing the first message and the second message in association with each other in a conversation database, and talking from a user terminal. Receiving a message, retrieving a second message from the conversation database based on the first message and the conversation message, and based on the retrieved second message, a response message to the conversation message; Providing to the step.

Description

DEVICE AND METHOD FOR PROVIDING COMMUNICATION SERVICE}

The present invention relates to a method and apparatus for providing a chat service.

Recently, due to the development of network infrastructure and the improvement of the performance of electronic terminals, various services utilizing IT devices have emerged.

In particular, the development of personal devices such as smart phones has enabled services integrating the Internet, wired communication networks and mobile communication networks, thereby creating various added values.

Online services using network infrastructures are more than channels of information communication. Chat service is provided as a place of active communication between users, and various search systems are provided that can effectively search a large amount of data.

In addition to producing and sharing information, IT technology also plays a role as a play culture.

Conventional chat service has been in the spotlight in that it provides a space for users to communicate, but it also has side effects that cause a variety of social problems that can occur through unhealthy conversations between anonymous users and the need for contacts. there was.

An object of the present invention, the chat service providing apparatus receives and stores a related message from a plurality of users, receives a chat message from a user terminal, and provides a response message to a chat message received from a plurality of pre-stored related messages. Accordingly, the present invention provides a method and apparatus for providing a chat service, which enables natural conversation between a user and a chat service providing device.

Another object of the present invention is a method and apparatus for providing a chat service, which can improve the quality of a chat service by performing an evaluation on whether it is appropriate for an associated message received from a plurality of users to be provided to a user through a chat service. To provide.

It is still another object of the present invention to provide a chat service providing method and apparatus capable of storing and managing a chat history exchanged between a user and a chat service providing apparatus and providing a chat history.

As a technical means for achieving the above-described technical problem, the method of providing a chat service according to the first aspect of the present invention, receiving a first message and a second message associated with the first message from a plurality of user terminals, Storing a first message and the second message in a conversation database in association with each other, receiving a conversation message from a user terminal, and searching for a second message in the conversation database based on the first message and the conversation message. And providing a response message to the user terminal based on the retrieved second message.

An apparatus for providing a chat service according to a second aspect of the present invention may include an associated message receiver configured to receive a first message and a second message associated with the first message from a plurality of user terminals, and the first message and the second message. An association message storage unit for associating and storing the conversation message in a conversation database; a conversation message receiver for receiving a conversation message from a user terminal; And a response message providing unit providing a response message to the user terminal based on the searched second message.

According to a third aspect of the present invention, a method of providing a chat service by a user terminal includes receiving a chat message from a user, displaying the chat message on one side of a display unit of the user terminal, and the chat message. Transmitting a response message stored in the conversation service providing apparatus in association with the conversation message from the conversation service providing apparatus, and transmitting the response message to another side of the display unit of the user terminal. Displaying in the above step, repeating steps (a) to (e), and (g) storing a conversation history including a plurality of conversation messages and a plurality of response messages in a local storage of the user terminal. It includes.

According to an embodiment of the present invention having the above configuration, the conversation service providing apparatus receives and stores an association message from a plurality of users, receives a conversation message from a user terminal, and receives a conversation received from a plurality of previously stored association messages. A response message to a message may be provided, and through this, a method and apparatus for providing a chat service for enabling natural conversation between a user and a chat service providing device may be provided.

In addition, according to another embodiment of the present invention, by providing a chat service that can improve the quality of the chat service by performing an evaluation of whether or not it is appropriate that the associated messages received from the plurality of users to be provided to the user through the chat service A method and apparatus can be provided.

In addition, according to another embodiment of the present invention, it is possible to provide a chat service providing method and apparatus that can store and manage chat history exchanged between a user and a chat service providing apparatus and provide a chat history.

1 is a block diagram illustrating a chat service providing system according to an embodiment of the present invention.
2 is a block diagram illustrating an apparatus for providing a chat service according to an embodiment of the present invention.
3 to 5 are exemplary views for explaining a chat service providing method according to an embodiment of the present invention.
6 is a flowchart illustrating a method of providing a chat service by a user terminal according to an embodiment of the present invention.
7 is a flowchart illustrating a method of providing a chat service by the apparatus for providing a chat service according to an exemplary embodiment of the present invention.

DETAILED DESCRIPTION Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art may easily implement the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In the drawings, parts irrelevant to the description are omitted in order to clearly describe the present invention, and like reference numerals designate like parts throughout the specification.

Throughout the specification, when a part is "connected" to another part, it includes not only "directly connected" but also "electrically connected" with another element in between. . In addition, when a part is said to "include" a certain component, this means that it may further include other components, except to exclude other components unless otherwise stated.

Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

1 is a block diagram illustrating a chat service providing system according to an embodiment of the present invention.

The chat service providing system according to an exemplary embodiment of the present invention may include a user terminal 100 and a chat service providing apparatus 200. In addition, the chat service providing system according to another exemplary embodiment of the present invention may include a user terminal 100, a chat service providing apparatus 200, and a service providing server 300.

The network N may include a local area network (LAN), a wide area network (WAN), a value added network (VAN), a personal local area network (PAN), and a mobile communication network (PAN). It can be implemented in all kinds of wired and wireless networks such as mobile radio communication network or satellite communication network.

The user terminal 100 may be implemented as a computer, a portable terminal, a television, or the like, which may be connected to a remote server through the network N or may be connected to other terminals and servers. Here, the computer includes, for example, a laptop, desktop, laptop, etc., which is equipped with a web browser, and the portable terminal is, for example, a wireless communication device that ensures portability and mobility. , Personal Communication System (PCS), Global System for Mobile communications (GSM), Personal Digital Cellular (PDC), Personal Handyphone System (PHS), Personal Digital Assistant (PDA), International Mobile Telecommunication (IMT) -2000, CDMA (Code) Division Multiple Access (2000), including all kinds of handheld based wireless communication devices such as W-Code Division Multiple Access (W-CDMA), Wireless Broadband Internet (WBRO) terminals, smart phones, etc. can do. In addition, the television may include an IPTV (Internet Protocol Television), an Internet TV (Internet Television), a Smart TV (Smart Television) and the like.

According to an embodiment of the present invention, a predetermined application is installed in the user terminal 100 to perform a chat service between the user terminal 100 and the chat service providing apparatus 200. The user may chat with the chat service providing apparatus 200 through an application installed and executed in the user terminal 100, which is different from the chat service between the user and the chat service. That is, in a chat service between a user and a user, a predetermined device corresponding to the chat service providing device only serves to relay a chat between users, but the chat service providing apparatus 200 according to an embodiment of the present invention is a user. Analyze the chat message input by the user, search for a response message corresponding to the chat message and provide it to the user.

The conversation service providing apparatus 200 may be connected to the user terminal 100 through a network N to transmit and receive predetermined data. The conversation service providing apparatus 200 may receive and store an association message from the user terminal 100. In addition, the chat service providing apparatus 200 may receive a chat message from the user terminal 100, search for a response message based on the chat message, and provide the searched response message to the user terminal 100.

Here, the association message refers to a combination of two or more chat messages, and may correspond to, for example, a pair of a chat message and a response message in a chat service. The plurality of related messages may be stored in the chat service providing apparatus 200 and used to provide a response message to the chat message of the user. For example, when a user transmits "What are you doing?" And "Chat." As a related message to the chat service providing apparatus 200 and registers with the chat service providing apparatus 200, the other user then chats. In response to the message “What are you doing” transmitted to the service providing device 200, the “Chat.” May be provided as a response message based on the pre-stored related messages “What are you doing?” And “Chat.”

The service providing server 300 is a server providing a separate service from the chat service providing apparatus 200 according to an exemplary embodiment of the present invention, and transmits and receives predetermined data through a network connection with the chat service providing apparatus 200. Can be.

The service providing server 300 may include, for example, a Facebook and Twitter providing a social network service (SNS), and the user terminal 100 through a service provided by the service providing server 300. The conversation history of the user, and the conversation history of the user registered in the chat service providing apparatus 200 may be posted.

2 is a block diagram illustrating an apparatus for providing a chat service according to an embodiment of the present invention, and FIGS. 3 to 5 are exemplary diagrams for describing a method for providing a chat service according to an embodiment of the present invention.

The conversation service providing apparatus 200 according to an embodiment of the present invention may include a related message receiver 210, a related message storage unit 215, a chat message receiver 220, a chat message search unit 230, and a response message provider. 240, a message evaluation requester 250, a message evaluation receiver 255, a banned word registerer 260, a conversation mode manager 270, and a conversation history registerer 280 may be included.

The association message receiver 210 receives a first message and a second message associated with the first message from a plurality of user terminals.

Here, the first message and the second message mean an association message transmitted by the user to the chat service providing apparatus 200 through the user terminal 100.

According to an embodiment of the present invention, the user may register the first message and the second message in association with each other in the chat service providing apparatus 200, and the registered first message and the second message may communicate with the user. The service providing apparatus 200 may be utilized for a dialogue between the service providing apparatus 200. That is, the chat service providing apparatus 200 may search for a response message to the chat message of the user by analyzing the plurality of first messages and the plurality of second messages registered by the user.

According to an embodiment of the present invention, the conversation service providing apparatus 200 may receive an association message from the plurality of user terminals 100 and use it as data for a conversation with a user. For example, a user may register various conversation patterns commonly used in a conversation between users as an association message to the conversation service providing apparatus 200, and the conversation service providing apparatus 200 may naturally communicate with the user based on the association message. You can conduct a conversation. The conversation service providing apparatus 200 may perform machine learning based on the association message received from the user terminal 100 to perform a natural conversation suitable for the situation of the conversation.

The association message storage unit 215 stores the first message and the second message in association with each other in the conversation database 290.

The conversation database 290 may store and manage an association message received from a plurality of users, and may store and manage identification information of the user who transmitted the association message. In addition, the evaluation information on the second message included in the related message may be managed in association with each other, and in addition, various types of information necessary for providing a chat service may be stored and managed together.

The related message storage unit 215 may store the first message and the second message, for example, as it is, but may be processed and stored for convenience of searching. For example, each of the first message and the second message may be divided and stored in a predetermined unit size, and may be divided and stored in a semantic unit through morphological analysis. According to an embodiment of the present invention, the associated message storage unit 215 processes and stores the message, so that the conversation message retrieval unit 230 and the like, which will be described later, may search for an effective response message to the conversation message. You can have a natural conversation with them.

On the other hand, the above-described association message may be stored in the user terminal 100 according to an embodiment of the present invention. The association message may be utilized to retrieve and provide a response message in the chat service, and the user may associate the first message and the second message with each other and store it in a local storage of the user terminal 100 for a natural conversation. That is, the user may receive a personalized conversation service by storing the association message in the user terminal 100.

The chat message receiver 220 receives a chat message from the user terminal 100.

Here, the chat message means a message transmitted by the user to the chat service providing apparatus 200 through the user terminal 100.

Referring to the example of FIG. 3, in response to the conversation message 31 "hello?" Sent by the conversation service providing apparatus 200 to the user terminal 100, the user may naturally respond with a response message 32 "what are you doing?" You can continue the conversation. As illustrated in FIG. 3, the chat service may be provided through an application installed in the user terminal 100. In one example, the conversation message 31 may be displayed on one side on the application and the response message 32 may be displayed on the other side on the application.

The conversation message search unit 230 searches for a second message in the conversation database 290 based on the first message and the conversation message.

According to an embodiment of the present invention, the conversation message search unit 230 selects, for example, a first message having a high similarity to the conversation message from among a plurality of related messages stored in the conversation service providing apparatus 200. The second message stored in association with the first message may be selected as a response message to the conversation message.

The response message providing unit 240 may provide a response message to the user terminal 100 based on the searched second message.

The response message providing unit 240 may provide the searched second message to the user terminal 100, but may also provide the processed second message. For example, the response message may include the user's name, etc. in the second message, and may include additional information based on a chat service providing time, a providing location, and the like.

The message evaluation request unit 250 transmits, to the user terminal 100, a message evaluation request including an evaluation target message which is any one of a plurality of second messages stored in the conversation database 290.

Here, the message evaluation request is an evaluation request for whether the response message provided to the plurality of users among the messages stored in the conversation database 290 is suitable for the conversation service, and providing the evaluation target message as the conversation message to the plurality of users. Means a request for evaluation of suitability.

According to an embodiment of the present invention, the message evaluation request may be an evaluation request for determining whether a predetermined evaluation target message is exposed to, for example, adolescents 19 years of age or younger. Also, for example, it may be a request for evaluation as to whether a nephew of about 4 years old reads the message without a problem.

In order to provide a natural conversation to a user, the chat service providing apparatus 200 may register a combination of conversations between general users from a plurality of users, but in that a user may directly register a related message, an advertising conversation, an adult conversation, Conversations, including banned words, may be registered. Therefore, in order to solve such a problem, the chat service providing apparatus 200 according to an embodiment of the present invention evaluates whether or not a response message provided to the user is appropriate to be exposed to the user through the chat providing service. By requesting the user to filter harmful messages, adult messages, etc.

The message evaluation request may include a category classification request of the message to be evaluated.

According to an embodiment of the present invention, the message evaluation request may be a category classification request based on the characteristics of the message to be evaluated, and may be, for example, a request for evaluation of what type of conversation is the message to be evaluated.

The message evaluation receiver 255 receives evaluation information on an evaluation target message from the user terminal 100.

Here, the evaluation information may include one or more of positive, negative, and evaluation hold on whether or not it is appropriate to provide the evaluation target message to the plurality of users as a conversation message.

Referring to the example of FIG. 4, the user evaluates any one of “yes”, “no”, “well” as to whether the evaluation target message 41 “Hey, Fuck you!” May be exposed to the user as a conversation message. Received as evaluation information for the target message. However, "Yes", "No", "Well" that can be selected as the evaluation information is only an example, and the evaluation information is not limited thereto, and the evaluation information may provide a different selection item than the example of FIG. 4. You can also enter the evaluation information directly.

In addition, the evaluation information may include category information based on the category classification request of the evaluation target message.

According to one embodiment of the present invention, by receiving category classification information on an evaluation target message from a plurality of users, it is possible to provide a response message suitable for the user's conversation characteristics. In the following, as a related message, the first message "How should I study probability statistics?", The second message "I give up" and the first message "How do I study probability statistics?" A case in which ~ is registered will be described by way of example. In the above-mentioned example, for the evaluation target messages "abandon" and "study mainly on the textbook exercises," the plurality of users as the evaluation information for the "abandon", the category classification "life / culture" as the "textbook exercises If you select the category classification "Education" as the evaluation information for "Study mainly ~", for example, the text message that belongs to the "Education category" in response to the dialog message entered by the user, for example, "How should I study probability statistics?" Study mainly on exercises ~ ”can be provided. In other words, the evaluation information may be utilized in providing a response message suitable for the context of the conversation.

The assessment information may be stored in the conversation database 290 in association with the assessment target message.

Meanwhile, the conversation message search unit 230 may search for the second message associated with the first message from the conversation database 290 based on the evaluation information about the second message.

According to an embodiment of the present invention, when the user selects, for example, "no" as evaluation information for a predetermined evaluation target message, the conversation service providing apparatus 200 does not expose the corresponding evaluation target message as a response message. If a plurality of evaluation information on the evaluation target message is negatively evaluated, the evaluation message may not be exposed when there is a negative number of evaluations.

After the evaluation information is received through the message evaluation receiving unit 255, the banned word registration unit 260 receives a string from the user terminal 100, and registers the string as a banned word when the received string is included in the evaluation target message. .

Referring to the example of FIG. 5, the user evaluates that the evaluation message “Hey, Fuck you” is not appropriate to be exposed to the user as a conversation message, and the string 51 “Fuck” in the evaluation message is banned. I am registering.

According to an embodiment of the present invention, the conversation service providing apparatus 200 may perform a second message search based on whether or not the second message includes a banned word or a banned word included ratio.

The conversation mode manager 270 receives the conversation mode from the user terminal 100 and stores the conversation mode in association with user identification information of a user who receives a conversation service through the user terminal 100.

Here, the conversation mode may be utilized to determine the level of the response message provided by the conversation service providing apparatus 200 to the user. For example, the conversation mode may be classified based on the user's age information, or may be classified based on the user's gender, interests, and the like.

In addition, the user identification information is predetermined information that can identify a user and another user, and may include, for example, a social security number, an ID, identification information of a user terminal, and the like.

For example, a user who does not like a violent conversation can enjoy a healthy conversation through a conversation mode setting, and a child user can set a conversation mode that can block adult conversation.

The conversation history registerer 280 may register a plurality of conversation messages received by the message receiver 220 and a plurality of response messages provided by the response message provider 240 as conversation history.

The conversation history registration unit 280 may receive a request for registering a conversation history from the user terminal 100 and register the conversation history in association with user identification information of a user who receives a conversation service through the user terminal 100.

Here, the registration request of the conversation history may include a conversation history, identification information of a service to which the conversation history is posted, or whether the conversation history is posted in the service.

For example, the user may register his / her conversation history with the chat service providing apparatus 200 in his blog, SNS, homepage, and the like.

In addition, the chat service providing apparatus 200 may transmit a user ID information of the user and a URL associated with the chat history to the service providing server 300 providing a service.

The URL associated with the chat history refers to the URL of a page including the chat history, and may be included in a service such as an SNS or a blog to induce the inflow into the chat history. That is, the conversation history may be provided through a service in association with user identification information. Here, the user identification information may include one or more of user identification information in the conversation service providing apparatus 200 and user identification information in the service providing server 300 according to an embodiment of the present invention.

On the other hand, according to another embodiment of the present invention, the conversation history may be stored in the local storage of the user terminal 100.

For example, a user may store and manage conversation history in a local repository of the user terminal 100 through an application installed and executed in the user terminal 100, and may view a plurality of conversation history stored in the local repository. have.

In addition, the user may provide a conversation service request device including a conversation posting request including whether the identification information of the service to be posted through the user terminal 100 or the conversation history is posted in the service, and the conversation history stored in the local storage. 200).

The chat service providing apparatus may transmit a post request from a service of a chat history to the service providing server 300 providing the service.

6 is a flowchart illustrating a method of providing a chat service by a user terminal according to an embodiment of the present invention.

The conversation service providing method according to the embodiment shown in FIG. 6 includes steps processed in time series on the conversation service providing apparatus shown in FIG. 2. Therefore, although omitted below, the above description of the apparatus for providing a chat service shown in FIG. 2 may be applied to the method for providing a chat service according to the embodiment shown in FIG. 6.

Referring to Figure 6, it will be described a method of providing a chat service according to an embodiment of the present invention.

In relation to this, the user terminal receives a chat message from the user (S6100).

The user terminal displays the conversation message on one side of the display unit of the user terminal (S6200).

The user terminal searches for a response message to the conversation message in the local storage or the chat service providing apparatus of the user terminal based on the conversation message (S6300).

For example, the user terminal may retrieve the response message based on, for example, a personalized association message stored in the local storage of the user terminal, or may retrieve the response message from the chat service providing apparatus to be connected through the network. have.

The user terminal may transmit a chat message to the chat service providing apparatus to retrieve a response message from the chat service providing apparatus, and receive a response message stored in the chat service providing apparatus in association with the chat message from the chat service providing apparatus. .

The user terminal displays the response message on the other side on the display unit of the user terminal (S6400).

The user terminal may repeatedly perform steps S6100 to S6400, through which a plurality of conversation messages and a plurality of response messages are displayed on the display area of the user terminal.

The user terminal stores the conversation history including the plurality of conversation messages and the plurality of response messages in a local storage of the user terminal (S6500).

According to an embodiment of the present invention, the user terminal may request the user to evaluate the evaluation target message and may receive and use evaluation information on the evaluation target message from the user. The user terminal may store the evaluation information in the local storage of the user terminal in association with the evaluation target message and provide a response message based on the stored evaluation information.

For example, the user terminal retrieves the second message based on the similarity between the first message and the conversation message, and the evaluation information for the second message stored in the local storage of the user terminal in association with the first message, thereby obtaining the response message. It can be used to provide. That is, the evaluation information of each user may be used to retrieve a response message provided to the user. This has the effect of reflecting the evaluation information provided by the user in the chat service in real time, and according to the system design, there is also the effect of utilizing the own evaluation information without the evaluation information of other users in the chat service.

7 is a flowchart illustrating a method of providing a chat service by the apparatus for providing a chat service according to an exemplary embodiment of the present invention.

The method of providing a chat service according to the embodiment shown in FIG. 7 includes steps processed in time series on the chat service providing device shown in FIG. 2. Therefore, although omitted below, the above description of the apparatus for providing a chat service shown in FIG. 2 may be applied to the method for providing a chat service according to the embodiment shown in FIG. 7.

Referring to FIG. 7, a method of providing a chat service according to an embodiment of the present invention will be described.

In relation to this, the apparatus for providing a chat service receives a first message and a second message associated with the first message from the plurality of user terminals (S7100).

The apparatus for providing a chat service associates the first message and the second message with each other and stores them in the chat database (S7200).

The chat service providing apparatus receives a chat message from a user terminal (S7300).

The apparatus for providing a chat service searches for a second message in the chat database based on the first message and the chat message (S7400).

The apparatus for providing a chat service provides a response message to the user terminal based on the searched second message in operation S7500.

The conversation service providing method according to the embodiments described with reference to FIGS. 6 and 7 may also be implemented in the form of a recording medium including instructions executable by a computer, such as a program module executed by the computer. Computer readable media can be any available media that can be accessed by a computer and includes both volatile and nonvolatile media, removable and non-removable media. In addition, computer readable media may include both computer storage media and communication media. Computer storage media includes both volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data. Communication media typically includes computer readable instructions, data structures, program modules, or other data in a modulated data signal such as a carrier wave, or other transmission mechanism, and includes any information delivery media.

The above description of the present invention is intended for illustration, and it will be understood by those skilled in the art that the present invention may be easily modified in other specific forms without changing the technical spirit or essential features of the present invention. will be. Therefore, it should be understood that the embodiments described above are exemplary in all respects and not restrictive. For example, each component described as a single type may be implemented in a distributed manner, and similarly, components described as distributed may be implemented in a combined form.

The scope of the present invention is shown by the following claims rather than the above description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention. do.

Claims (21)

In the chat service providing system provides a chat service,
(a) receiving a first message and a second message associated with the first message from a plurality of user terminals;
(b) storing the first message and the second message in association with each other in a conversation database;
(c) receiving a chat message from a user terminal;
(d) retrieving a second message from the conversation database based on the first message and the conversation message;
(e) providing a response message to the user terminal based on the retrieved second message;
(f) transmitting a message evaluation request to the user terminal, the message evaluation request including an evaluation target message which is any one of a plurality of second messages stored in the conversation database; And
(g) receiving evaluation information on the evaluation target message from the user terminal,
The message evaluation request,
An evaluation request as to whether it is appropriate to provide the evaluation target message as a response message to the conversation message,
In step (g),
Receiving evaluation information including one or more of affirmative, negative, and pending evaluation of whether or not it is appropriate to provide the evaluation target message as a response message to the conversation message. delete delete delete The method of claim 1,
The message evaluation request,
A category classification request of the evaluation target message,
The evaluation information,
And category information based on a category classification request of the evaluation target message. The method of claim 1,
The evaluation information,
And stored in the conversation database in association with the evaluation subject message. The method of claim 6,
In step (d),
Retrieving a second message from the conversation database based on similarity between the first message and the conversation message, and evaluation information for a second message associated with the first message. The method of claim 1,
After step (g),
(h) receiving a string from the user terminal; And
(i) if the received character string is included in the message to be evaluated, further comprising registering the character string as a banned word. The method of claim 8,
Before step (c),
(j) receiving a conversation mode from the user terminal; And
(k) storing the chat mode in association with user identification information of a user who is provided with a chat service through the user terminal,
In step (d),
And retrieving a second message based on at least one of evaluation information, a banned word, and the conversation mode for the second message. The method of claim 1,
An application for providing the chat service is executed in the user terminal.
The conversation message is displayed on one side of the application, the response message is displayed on the other side of the application,
(l) after repeating steps (c) to (e), receiving a request for registration of a chat history including a plurality of chat messages and a plurality of response messages displayed on the application from the user terminal; ; And
(m) registering the chat history in association with user identification information of a user who is provided with a chat service through the user terminal. The method of claim 10,
The registration request of the conversation history,
Identification information of a service to post the conversation history or whether to publish the conversation history in the service;
(M) step,
Transmitting the user identification information of the user and the URL associated with the conversation history to a service providing server providing the service,
And the conversation history is provided through the service in association with the user identification information. In the chat service providing system for providing a chat service,
An association message receiver configured to receive a first message and a second message associated with the first message from a plurality of user terminals;
An association message storage unit for associating the first message and the second message with each other in a conversation database;
A chat message receiver for receiving a chat message from a user terminal;
A conversation message search unit searching for a second message in the conversation database based on the first message and the conversation message;
A response message providing unit providing a response message to the user terminal based on the searched second message;
A message evaluation request unit for transmitting a message evaluation request including an evaluation target message which is any one of a plurality of second messages stored in the conversation database to the user terminal; And
And a message evaluation receiver configured to receive evaluation information on the evaluation target message from the user terminal.
The message evaluation request,
An evaluation request as to whether it is appropriate to provide the evaluation target message as a response message to the conversation message,
The message evaluation receiving unit,
And receive evaluation information including at least one of affirmation, negation, and evaluation hold on whether or not it is appropriate to provide the evaluation target message as a response message to the conversation message. delete The method of claim 12,
After receiving the evaluation information through the message evaluation receiving unit, and receives a character string from the user terminal, if the received character string is included in the evaluation target message, further comprising a banned word registration unit for registering the character string as a banned word; , Chat service providing device. The method of claim 14,
A conversation mode manager configured to receive a conversation mode from the user terminal and store the conversation mode in association with user identification information of a user who is provided with a conversation service through the user terminal,
The conversation message search unit,
And retrieve a second message based on at least one of evaluation information, a banned word, and the conversation mode for the second message. The method of claim 12,
Receive a request for registration of a chat history including a plurality of chat messages received by the chat message receiver and a plurality of chat messages provided by the response message provider, from the user terminal, and the chat history through the user terminal. And a chat history register configured to register in association with user identification information of a user who is provided with a chat service. In the user terminal connected to the chat service providing apparatus, to provide a chat service,
(a) receiving a chat message from a user;
(b) displaying the conversation message on one side of the display unit of the user terminal;
(c) searching for a response message to the conversation message in a local storage of the user terminal or the conversation service providing apparatus based on the conversation message; And
(d) displaying the response message on the other side of the display unit of the user terminal,
A plurality of association messages received from the user are stored in the local storage of the user terminal, and the conversation service providing apparatus includes a plurality of association messages received from a plurality of user terminals, and the association message corresponds to the conversation message. A first message, and a second message corresponding to the response message,
The method for providing the chat service,
Receiving a message evaluation request including an evaluation target message which is any one of a plurality of second messages stored in the conversation service providing apparatus; And
Transmitting the evaluation information on the evaluation target message to the conversation service providing apparatus,
The message evaluation request,
An evaluation request as to whether it is appropriate to provide the evaluation target message as a response message to the conversation message,
The evaluation information,
And at least one of affirmative, negative, and pending evaluation of whether or not it is appropriate to provide the evaluation subject message as a response message to the conversation message. The method of claim 17,
(e) repeating steps (a) to (d); And
(f) storing a chat history including a plurality of chat messages and a plurality of response messages in a local storage of the user terminal. The method of claim 18,
(g) requesting the conversation service providing apparatus for a conversation posting request including identification information of a service to which a conversation history is to be posted or whether the conversation history is posted in the service, and a conversation history stored in the local storage. Including,
And the chat service providing apparatus transmits a posting request in the service of the chat history to a service providing server providing the service. The method of claim 17,
(h) providing the user with a message evaluation request including an evaluation target message which is any one of a plurality of second messages stored in the local storage of the user terminal or the conversation service providing apparatus;
(i) receiving evaluation information on the evaluation target message from the user; And
(j) storing the evaluation information in the local repository in association with the evaluation target message. The method of claim 20,
In step (d),
Retrieving the second message based on a similarity between the first message and the conversation message and evaluation information about a second message stored in the local store in association with the first message. Way.

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