KR20250061079A - Integrated member management system - Google Patents

Abstract

A plurality of store systems each including a plurality of shoe cabinets having an internal space for storing shoes of a customer and a door for opening/closing the internal space, a customer authentication device for generating customer authentication information through an input of the customer, and a store management server for receiving the authentication information input from the authentication device and assigning one of the plurality of shoe cabinets to the customer based on the provided authentication information and commanding the opening/closing of the door of the assigned shoe cabinet; and an integrated membership management system including a membership management server for storing member data from the plurality of store systems and providing at least a portion of the member data required for the customer authentication device to generate the customer authentication information.

Description

INTEGRATED MEMBER MANAGEMENT SYSTEM

The present invention relates to an integrated member management system, and more specifically, to an integrated member management system capable of integrated management of the opening and closing of a shoe locker used by a customer entering an indoor store, the entry of store users, and store member information.

In stores such as reading rooms, libraries, or study cafes, where indoor pollution must be prevented and a quiet indoor environment must be maintained, the use of indoor shoes is required. In these stores, indoor shoes are provided to each user entering the store, and shoe racks are required to store shoes worn outdoors.

Conventional shoe cabinets are equipped with multiple storage spaces where shoes can be individually stored, and multiple doors that can be opened and closed with keys, etc. The manager verifies the identity of the store user entering the store and provides the user with a key to open and close the door so that the user can use the storage space of the shoe cabinet. The user then uses the key to store his or her shoes in the storage space.

This conventional method of managing shoe cabinets in stores was inconvenient because the manager had to check each user entering the store and personally hand out keys to open and close the doors of empty storage spaces. In addition, the users had to constantly be careful not to lose their keys while using the store, and if they lost or could not find their keys, they had to ask the manager directly for help, which was inconvenient.

In addition, in cases where there are stores in multiple regions in the form of franchises or direct stores, members who signed up at one store have their information stored and managed only on the server of that store, so when visiting another franchise or direct store, they may not be able to enter or receive various services, or they may have to go through the inconvenience of having to sign up as a member again at that store.

The matters described as background technology above are only intended to enhance understanding of the background of the present invention, and should not be taken as an acknowledgment that they correspond to prior art already known to those skilled in the art.

Accordingly, the present invention aims to solve a technical problem of providing an integrated membership management system that can easily authenticate store users using shoe racks, provide identification information of individual shoe racks that can be used by authenticated store users, and automatically open and close doors installed in the corresponding shoe racks, and provide member convenience at multiple franchise stores or directly-managed stores.

The problems to be solved by the present invention are not limited to the contents described above, and other problems and advantages of the present invention that are not mentioned can be understood by the following description and will be more clearly known by the embodiments of the present invention. In addition, those skilled in the art will easily understand that the problems and advantages of the present invention can be realized by the means and combinations thereof indicated in the claims.

As a means for solving the above technical problem, the present invention,

A plurality of store systems, each including a plurality of shoe cabinets having an internal space for storing shoes of a customer and a door for opening/closing the internal space, a customer authentication device for generating customer authentication information through input of the customer, and a store management server for receiving the authentication information input from the authentication device and assigning one of the plurality of shoe cabinets to the customer based on the provided authentication information and commanding the opening/closing of the door of the assigned shoe cabinet; and

A member management server storing member data from the plurality of store systems and providing at least a portion of the member data required for the visitor authentication device to generate authentication information of the visitor;

Provides an integrated membership management system that includes:

In an embodiment of the present invention, the visitor authentication device may include a touch screen for interfacing with the visitor; a camera or scanner for receiving biometric information of the visitor; a text message authentication unit for authenticating the visitor using a text message; and a biometric information authentication unit for authenticating the visitor using the biometric information of the visitor.

In an embodiment of the present invention, the visitor authentication device can authenticate the visitor by receiving the visitor's mobile phone number, sending a text message containing an authentication code to the received mobile phone number, and then receiving the authentication code.

In an embodiment of the present invention, the visitor authentication device can receive biometric information of the visitor and authenticate the visitor by inputting the biometric information into a pre-learned artificial neural network.

In an embodiment of the present invention, the store management server provides identification information of a shoe rack assigned to the visitor to the visitor authentication device, and the visitor authentication device can display the identification information.

In an embodiment of the present invention, the store management server may include a shoe cabinet management unit that assigns at least one of the plurality of shoe cabinets to an authenticated customer based on the authentication information provided by the customer authentication device and commands opening and closing of a door of the assigned shoe cabinet.

In an embodiment of the present invention, the member management server may include a member information storage unit that stores personal information including pre-entered member biometric information or mobile phone number; and an app management unit that provides requested information through an application pre-installed on the mobile phone of the authenticated member.

According to the above integrated member management system, when a customer entering a specific store attempts to use a shoe locker, the customer can be easily authenticated using a text message or biometric information, and by immediately providing identification information corresponding to the shoe locker that the customer can use and automatically opening and closing the door installed in the shoe locker, the manpower for managing customers can be reduced and member information can be efficiently managed.

In particular, according to the integrated member management system, by integratedly managing members who sign up at multiple stores, such as franchise stores and direct stores, through the member management server, members can receive various services provided to members, such as admission, shoe rack allocation, and member benefits, regardless of which store they visit.

The effects obtainable from the present invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art to which the present invention belongs from the description below.

The following drawings attached to this specification illustrate preferred embodiments of the present invention, and together with the detailed description of the invention described below, serve to facilitate a better understanding of the technical idea of the present invention. Therefore, the present invention should not be interpreted as being limited to the matters described in the following drawings.
Figure 1 is a block diagram of an integrated member management system according to one embodiment of the present invention.
FIG. 2 is a perspective view illustrating an example of a shoe cabinet provided in each store system of an integrated member management system according to one embodiment of the present invention.
FIG. 3 is a block diagram illustrating in more detail an entrance authentication device provided in each store system of an integrated member management system according to one embodiment of the present invention.
FIG. 4 is a block diagram illustrating in more detail a store management server equipped in a store system of a shoe rack-linked entrance management system according to one embodiment of the present invention.
FIG. 5 is a block diagram illustrating in more detail a member management server of an integrated member management system according to one embodiment of the present invention.

The specific structural or functional descriptions of the embodiments described below are disclosed for the purpose of example only and can be implemented in various forms. Accordingly, the embodiments are not limited to a specific disclosed form, and the scope of the present disclosure includes modifications, equivalents, or alternatives included in the technical idea.

Although the terms first or second may be used to describe various components, such terms should be construed only for the purpose of distinguishing one component from another. For example, a first component may be referred to as a second component, and similarly, a second component may also be referred to as a first component.

When it is said that a component is "connected" to another component, it should be understood that it may be directly connected or connected to that other component, but there may also be other components in between.

Singular expressions include plural expressions unless the context clearly indicates otherwise. In this specification, the terms "comprises" or "has" and the like are intended to specify the presence of a described feature, number, step, operation, component, part, or combination thereof, but should be understood to not preclude the presence or addition of one or more other features, numbers, steps, operations, components, parts, or combinations thereof.

Unless otherwise defined, all terms used herein, including technical or scientific terms, have the same meaning as commonly understood by one of ordinary skill in the art. Terms defined in commonly used dictionaries should be interpreted as having a meaning consistent with the meaning they have in the context of the relevant art, and will not be interpreted in an idealized or overly formal sense unless explicitly defined herein.

Hereinafter, an integrated store management system according to various embodiments of the present invention will be described in detail with reference to the attached drawings.

FIG. 1 is a block diagram of an integrated store management system according to one embodiment of the present invention.

Referring to Figure 1, it can be configured to include a store system equipped in each store (store A, store B) and a member management server (100) that comprehensively manages members.

The store system may include a plurality of shoe cabinets (10) having an internal space for storing shoes of visitors and doors for opening/closing the internal space respectively, a visitor authentication device (20) for generating visitor authentication information through visitor input, and a store management server (30) for receiving authentication information input from the visitor authentication device (20), assigning one of the plurality of shoe cabinets to the visitor based on the provided authentication information, and commanding the opening/closing of the door of the assigned shoe cabinet.

The member management server (100) stores member registration data from multiple store systems and can provide at least some of the member registration data required for the visitor authentication device to generate visitor authentication information.

FIG. 2 is a perspective view illustrating an example of a shoe cabinet provided in each store system of an integrated member management system according to one embodiment of the present invention.

As shown in Fig. 2, the shoe cabinet (10) is designed so that each visitor can individually store his or her own shoes, and may include an outer case (11) surrounding an inner space and a door (12) installed on the front of the outer case (11). When the door (12) of the shoe cabinet (10) is opened, the visitor can store his or her own shoes in the inner space exposed.

The opening/closing of the door (12) of the shoe cabinet (10) can be determined based on an external door opening/closing signal. Although not shown in Fig. 2, a driving device for opening and closing the door (12), a control device for controlling the driving device according to an external door opening/closing signal, and various mechanisms for providing physical force of the driving device to the door can be provided inside the shoe cabinet (10).

As another example, in a case where the door (12) of a shoe cabinet (10) can be manually opened and closed, the shoe cabinet (10) may be provided with a remote locking device to block the movement of the door (12). The remote locking device is a type of digital locking device that operates by a door opening/closing signal input from the outside. When a visitor needs to use the shoe cabinet (10), a door opening/closing signal for unlocking the door (12) is input so that the door (12) can be manually opened. Conversely, when the shoe cabinet is being stored, a door opening/closing signal for locking the door (12) is input so that the door (12) can be prevented from being opened.

In a system equipped with a plurality of shoe cabinets (10), a microcontroller may be equipped for each shoe cabinet (10) to control the opening/closing of the door (12) or to control the state of the locking device, or the system may be implemented so that one microcontroller controls each door (12) of the plurality of shoe cabinets (10).

In the case where a microcontroller for controlling a door (12) is provided for each shoe cabinet (10), a system can be implemented to individually provide a door opening/closing signal to each shoe cabinet (10) from the outside, and in the case where the doors (12) of multiple shoe cabinets (10) are controlled by a single microcontroller, information for identifying the shoe cabinet to be controlled can be included in the door opening/closing signal.

The visitor authentication device (20) can receive input for generating authentication information from a visitor through an interface with the visitor and generate authentication information of the visitor based on the input of the visitor.

FIG. 3 is a block diagram illustrating in more detail an entrance authentication device provided in each store system of an integrated member management system according to one embodiment of the present invention.

Referring to FIG. 3, the visitor authentication device (20) of the shoe cabinet-linked entrance management system according to one embodiment of the present invention may include a touch screen (21) for mutually interfacing with the visitor, a camera (221) and/or a scanner (222) as an example of a means for receiving biometric information of the visitor, a text message authentication unit (23) for authenticating the visitor using a text message, and a biometric information authentication unit (24) for authenticating the visitor using the biometric information of the visitor.

For example, the visitor authentication device (20) may be implemented in the form of a kiosk installed around an entrance door for visitors to enter.

The touch screen (21) can provide visitors with a request screen for authentication, a screen for selecting an authentication method, a screen for displaying the authentication result, and a screen for displaying the identification number of the shoe rack assigned to the authentication result.

The camera (221) and the scanner (222) may be means for receiving biometric information of a visitor in order to authenticate the visitor. The camera (221) may capture an image of the visitor's face to recognize the visitor's face and authenticate the visitor. In addition, the scanner (222) may scan the visitor's fingerprint or iris to authenticate the visitor and generate an image of the visitor's fingerprint or iris.

The text message authentication unit (23) can provide a screen on the touch screen (21) where the visitor can enter his/her mobile phone number to authenticate the visitor via text message, send a random authentication code to the mobile phone number entered through this screen, and provide a screen for receiving the transmitted authentication code. Although not shown, the text message authentication unit (23) can communicate with the server of the telecommunications company to send text messages.

The text message authentication unit (23) can transmit authentication information to the store management server (30) notifying that authentication is complete when the authentication code sent to the visitor's mobile phone and the authentication code entered by the visitor through the touch screen (21) are the same.

Meanwhile, the text message authentication unit (23) communicates with the member management server (100) via the store management server (30) to check whether the entered visitor's mobile phone number is the mobile phone number of a pre-registered member, and if it is not the mobile phone number of a pre-registered member, a screen for membership registration can be displayed on the touch screen (21).

The biometric authentication unit (24) can receive an image of biometric information entered by a visitor through a camera (221) or scanner (222), analyze it, and generate authentication information based on whether it matches the pre-stored member's biometric information image or the characteristic information of the biometric information image. Here, the pre-stored member's biometric information image or the characteristic information of the biometric information image can be stored in the member management server (100), and the biometric authentication unit (24) can request and receive the biometric information image or the characteristic information of the biometric information image for authentication from the member management server (100) through the store management server (30) when the visitor enters biometric information.

The biometric authentication unit (24) may include an artificial neural network that inputs a biometric image and outputs information required for authentication in order to authenticate a visitor using the biometric image. For example, the biometric authentication unit (24) may include an artificial intelligence network based on a CNN (Convolution Neural Network) that inputs a facial image at various angles and extracts and outputs characteristic information thereof.

The artificial neural network included in the biometric authentication unit (24) can be trained using a number of facial images in advance, and can perform continuous learning through authentication of visitors.

The biometric authentication unit (24) can display a screen for membership registration on the touch screen (21) if there is no previously stored biometric information that matches the biometric information of the entered visitor.

Here, the mobile phone number or biometric information used for authentication is the registered member data of the registered member, and can be collected in advance during the member's registration process through the visitor authentication device and stored in the member management server (100).

The visitor authentication device (20) illustrated in FIG. 3 illustrates an example that includes both a text message authentication unit (23) and a biometric information authentication unit (24), but in other embodiments, one of the text message authentication unit (23) and the biometric information authentication unit (24) may be selectively included.

FIG. 4 is a block diagram illustrating in more detail a store management server equipped in a store system of a shoe rack-linked entrance management system according to one embodiment of the present invention.

Referring to FIG. 4, the store management server (30) may be configured to include a shoe storage management unit (31) and a communication unit (32).

The shoe storage management unit (31) receives the authentication information of the visitor from the visitor authentication device (20), checks the identification number corresponding to an empty shoe storage unit (10) that is not in use among the multiple shoe storage units (10) for the visitor, and provides the identification number to the visitor authentication device (20) so that the visitor can check it. In addition, the shoe storage management unit (32) can transmit a shoe storage opening signal to a driving device for driving the door of the shoe storage unit (10) so that the door of the shoe storage unit (10) assigned to the visitor can be opened, or transmit a shoe storage opening signal to the shoe storage unit (10) to unlock the locking device installed in the shoe storage unit (10) so that the door of the shoe storage unit (10) can be opened.

The communication unit (32) can receive and transmit necessary data by communicating with the shoe cabinet (10), the store management server (30), and the member management server (100). For example, when the member data is requested from the visitor authentication device (20) for the purpose of authenticating the visitor, the communication unit (32) can transmit a member data request signal to the member management server (100) connected through the network (200) and receive the member data in response thereto from the member management server (100) and transmit it to the store management server (30). In addition, when the visitor authentication device (20) completes the authentication of the visitor and the shoe cabinet (10) is allocated, a shoe cabinet opening/closing signal can be transmitted to the shoe cabinet (10) to open or close the door (12) of the shoe cabinet (10).

FIG. 5 is a block diagram illustrating in more detail a member management server of an integrated member management system according to one embodiment of the present invention.

Referring to FIG. 5, the member management server (100) may be configured to include a member data storage unit (110), an app management unit (120), and a communication unit (130).

The member data storage unit (110) can store various data of members who have registered by providing personal information in advance to use the shoe cabinet-linked entrance management system according to an embodiment of the present invention.

The visitor authentication device (20) can provide a screen for membership registration to visitors who have not registered as members, and personal information (e.g., ID, password, mobile phone number, biometric information for authentication using biometric information, etc.) provided by the visitor through the visitor authentication device (20) can be transmitted to the member management server (100) through the store management server (30) and stored in the member data storage unit (110) within the member management server (100).

In addition, the member data storage unit (110) can provide biometric information (or characteristic information of biometric information) or a mobile phone number, etc. to the visitor authentication device (20) through the store management server (30) when the visitor authentication device (20) requests biometric information (or characteristic information of biometric information) or a mobile phone number, etc., for visitor authentication.

The shoe cabinet management unit (32) equipped in the store management server (30) within the store system receives the authentication information of the visitor from the visitor authentication device (20), checks the identification number corresponding to an empty shoe cabinet (10) that is not in use among the plurality of shoe cabinets (10) for the visitor, and provides the identification number to the visitor authentication device (20) so that the visitor can check it. In addition, the shoe cabinet management unit (32) can transmit a shoe cabinet opening signal to a driving device for driving the door of the shoe cabinet (10) so that the door of the shoe cabinet (10) assigned to the visitor can be opened, or transmit a shoe cabinet opening signal to the shoe cabinet (10) so that the door of the shoe cabinet (10) can be opened by unlocking the door driving device or the door locking device installed in the shoe cabinet (10).

The app management unit (120) can be arranged to provide various services through applications provided to members using the shoe cabinet-linked entrance management system.

For example, a member can install an application in advance to utilize the shoe cabinet-linked entry management system on his or her mobile phone. The member can request the identification number of the shoe cabinet he or she is using among multiple shoe cabinets through his or her mobile phone, and the app management unit (33) can display the identification number of the shoe cabinet the member is using through the application installed on the member's mobile phone in response to this request.

As another example, an application installed on a member's mobile phone may provide functions such as ordering food and beverages in a store that the member has entered, checking the location of products in the store, paying for store passes, accumulating points, and registering reviews of use. When there is an input from a member who wishes to use each function, the app management unit (120) may execute the function and display the result in the application.

As described above, the communication unit (130) is an element that transmits and receives member data and can communicate with the store management server (30) provided in each store system through the network (200).

As described above, the integrated member management system according to an embodiment of the present invention can easily authenticate a customer entering a specific store by using a text message or biometric information when the customer attempts to use a shoe locker, and can immediately provide identification information corresponding to a shoe locker that the customer can use among a plurality of shoe lockers and automatically open and close the door installed in the corresponding shoe locker, thereby reducing manpower for managing customers and efficiently managing member information.

In particular, the integrated member management system according to an embodiment of the present invention manages members who sign up at multiple stores, such as franchise stores and direct stores, through a member management server, so that members can receive various services provided to members, such as admission, shoe rack allocation, and member benefits, in the same manner regardless of which store they visit.

10: Shoe cabinet 11: Outer case
12: Door 20: Visitor authentication device
21: Touchscreen 221: Camera
222: Scanner 23: Text Message Authentication
24: Biometric authentication unit 30: Store management server
31: Shoe cabinet management department 32: Communication department
100: Membership management server 110: Membership data storage
120: App Management Department 130: Communication Department

Claims (7)

A plurality of store systems, each including a plurality of shoe cabinets having an internal space for storing shoes of a customer and a door for opening/closing the internal space, a customer authentication device for generating customer authentication information through input of the customer, and a store management server for receiving the authentication information input from the authentication device and assigning one of the plurality of shoe cabinets to the customer based on the provided authentication information and commanding the opening/closing of the door of the assigned shoe cabinet; and
A member management server storing member data from the plurality of store systems and providing at least a portion of the member data required for the visitor authentication device to generate authentication information of the visitor;
An integrated membership management system that includes: In claim 1, the visitor authentication device,
A touch screen for interacting with the above visitors;
A camera or scanner to input the biometric information of the above visitors;
A text message authentication unit for authenticating the above-mentioned visitor using a text message; and
An integrated membership management system characterized by including a biometric authentication unit for authenticating a visitor using the visitor's biometric information. In claim 1, the visitor authentication device,
An integrated membership management system characterized by receiving the mobile phone number of the above-mentioned visitor, sending a text message containing an authentication code to the entered mobile phone number, and then authenticating the visitor by receiving the authentication code. In claim 1, the visitor authentication device,
An integrated membership management system characterized by receiving biometric information of the above-mentioned visitor and authenticating the visitor by inputting the biometric information into a pre-trained artificial neural network. In claim 1,
The above store management server provides the identification information of the shoe rack assigned to the above visitor to the visitor authentication device.
An integrated member management system characterized in that the above visitor authentication device displays the above identification information. In claim 1, the store management server,
An integrated membership management system characterized by including a shoe cabinet management unit that assigns at least one of the plurality of shoe cabinets to an authenticated visitor based on the authentication information provided from the visitor authentication device and commands the opening and closing of the door of the assigned shoe cabinet. In claim 1, the member management server,
A member information storage unit that stores personal information including pre-entered member biometric information or mobile phone number; and
An integrated member management system characterized by including an app management unit that provides requested information through a pre-installed application on the mobile phone of the above-mentioned authenticated member.