TWI588768B - System and method of estimation of the location-based waiting times - Google Patents
System and method of estimation of the location-based waiting times Download PDFInfo
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Description
本發明係為有關一種等候時間預估的技術,特別是指一種可客製化預估等候時間之適地性等候時間估算系統及其方法。The present invention relates to a technique for estimating a waiting time, and more particularly to a system for estimating a waiting time for a customized waiting time and a method thereof.
現代人生活繁忙,因此在規劃行程時,時間的分配就變得相當重要,若能在參加須排隊的活動,如遊樂設施排隊等待的時候,能有效估算出排隊的等候時間,即相當有利於規劃後續的行程。Modern people have a busy life, so the time allocation becomes very important when planning the itinerary. If you can participate in the activities that must be queued, such as the amusement facilities waiting in line, you can effectively estimate the waiting time of the queue, which is quite beneficial. Plan the follow-up itinerary.
以遊樂設施來說,能夠用於時間管控上,且比較常見的系統,係為在使用者所攜帶的手機或手持裝置,其可安裝瀏覽園區相關資訊的應用程式,即行動應用程式(mobile application,簡稱App),以提供使用者查詢遊樂園區內的設施場次、舞台表演或街頭表演的時間表、遊樂設施目前的排隊時間等資訊,以及透過手持裝置的定位系統,判斷使用者目前所在的位置,以便讓使用者查看自己周遭的遊樂設施或正在進行的活動等,使用者接收到資訊後,再自行判斷是否要前往搭乘某設施或參加某活動,以及透過活動時間表來自行規劃後續的行程。In terms of rides, the more common system that can be used for time control is the mobile phone or handheld device that the user carries. It can install an application that browses the relevant information of the park, that is, the mobile application. , referred to as App), to provide users with information on the number of facilities in the amusement park area, the timetable of stage performances or street performances, the current queuing time of the recreation facilities, and the positioning system of the handheld device to determine the current location of the user. Location, in order to allow users to view their own rides or ongoing activities, etc. After receiving the information, the user will decide whether to go to a facility or participate in an activity, and plan for follow-up through the event schedule. stroke.
然而儘管上述的方法可以減輕使用者時間排程規劃上的不易,但這類系統可能無法客製化地滿足每一個使用者的需求,例如有三項遊樂設施目前的排隊等候時間皆為15分鐘,但使用者抵達各遊樂設施所需的移動時間分別為3分鐘、7分鐘及5分鐘,則使用者真正抵達這三項遊樂設施後的等候時間預計應分別約為12分鐘、8分鐘及10分鐘,因此使用者抵達各遊樂設施後的等候感受並不會相同,換句話說,現有方法在計算等待時間時,並沒有考慮使用者目前位置步行到遊樂設施的移動時間,即抵達所需時間,可能導致使用者選擇前往的遊樂設施,並非其抵達後等候時間最短的遊樂設施,以致等候感受無法最佳化。However, although the above method can alleviate the user's time schedule planning, the system may not be able to customize the needs of each user. For example, there are three rides that currently have a waiting time of 15 minutes. However, the time required for users to arrive at the rides is 3 minutes, 7 minutes and 5 minutes respectively. The waiting time for the users to actually arrive at the three rides is expected to be about 12 minutes, 8 minutes and 10 minutes respectively. Therefore, the user's waiting feeling after arriving at each amusement facility is not the same. In other words, the existing method does not consider the moving time of the user's current position to walk to the amusement facility, that is, the time required for arrival, when calculating the waiting time. The rides that may be selected by the user are not the shortest waiting facilities after arrival, so that the waiting experience cannot be optimized.
有鑑於此,本發明遂針對上述習知技術之缺失,提出一種適地性等候時間估算系統及其方法,以有效克服上述之該等問題。In view of the above, the present invention proposes a suitability time estimation system and method thereof for effectively eliminating the above-mentioned problems in view of the above-mentioned shortcomings of the prior art.
本發明之主要目的在提供一種適地性等候時間估算系統及其方法,其係可根據使用者的位置,搭配事件操作一次的一次運行時間、事件運行一次的一次容納人數、事件排隊人數、或事件操作的剩餘運行時間等,多方面的數據計算出等候時間,可有效客製化每一使用者抵達事件後的等候時間。The main object of the present invention is to provide a suitability waiting time estimating system and method thereof, which can be operated according to the position of the user, once with the event, once, the number of people in the event, the number of people queued, or the event. The remaining running time of the operation, etc., the multi-faceted data calculates the waiting time, and can effectively customize the waiting time after each user arrives.
本發明之另一目的在提供一種適地性等候時間估算系統及其方法,其係可有效判斷出每一使用者抵達事件後的等候時間,可提供使用者有效地規劃時間,以及改善使用者整體的等候感受。Another object of the present invention is to provide a suitability time estimation system and method thereof, which can effectively determine the waiting time after each user arrives, provide an effective planning time for the user, and improve the overall user. Waiting for feelings.
為達上述之目的,本發明提供一種適地性等候時間估算方法,步驟包括,首先判斷一排隊人數是否小於一事件運行一次的一次容納人數:若是,再判斷由目前位置至事件之位置的抵達所需時間是否小於或等於事件之剩餘運行時間:若是,即判斷由目前位置至事件之位置的抵達所需時間是小於或等於事件之剩餘運行時間,則將剩餘運行時間減去抵達所需時間,以產生一等候時間;若否,即判斷由目前位置至事件之位置的抵達所需時間是大於事件之剩餘運行時間,則將事件運行一次的一次運行時間,定為等候時間;若在判斷排隊人數是否小於事件運行一次的一次容納人數之步驟係為否時,則進入下一步驟。判斷抵達所需時間是否小於或等於剩餘運行時間加上事件之排隊時間:若是,將剩餘運行時間加上排隊時間後,再減去抵達所需時間,以產生等候時間;若否,則進入下一步驟。最後判斷抵達所需時間,減去剩餘運行時間加上排隊時間的總和,是否小於或等於一次運行時間:若是,將抵達所需時間,減去剩餘運行時間加上排隊時間的總和,以產生等候時間;若否,將一次運行時間定為等候時間。In order to achieve the above object, the present invention provides a method for estimating the waiting time of a suitability, the steps comprising: first determining whether a queued number of people is less than a capacity of one event operation: if yes, determining the arrival location from the current location to the location of the event Whether the required time is less than or equal to the remaining running time of the event: if yes, it is determined that the time required for arrival from the current position to the location of the event is less than or equal to the remaining running time of the event, then the remaining running time is subtracted from the time required for arrival. To generate a waiting time; if not, to determine that the time required for arrival from the current location to the location of the event is greater than the remaining running time of the event, then the running time of the event once is determined as the waiting time; If the number of people is less than the number of times the event is run once, then the next step is taken. Determine whether the time required for arrival is less than or equal to the remaining running time plus the queuing time of the event: if yes, add the remaining running time plus the queuing time, then subtract the time required for arrival to generate the waiting time; if not, enter the next One step. Finally, determine the time required for arrival, minus the sum of the remaining running time plus the queuing time, whether it is less than or equal to one running time: if yes, the required time will be reached, minus the sum of the remaining running time plus the queuing time to generate a waiting Time; if not, set a run time as the waiting time.
經上述流程計算出等候時間後,更可根據一事件時間表、一次運行時間、一次容納人數、排隊人數或抵達所需時間產生一建議場次時間,以建議使用者理想場次時間。After the waiting time is calculated by the above process, a suggested time can be generated according to an event schedule, a running time, a capacity, a queue number or an arrival time to suggest the user's ideal time.
另外,本發明亦提供一種適地性等候時間估算系統,包括一排隊計數裝置計算排隊人數,以產生一排隊人數訊號;一使用者裝置可根據使用者裝置目前位置產生一定位訊號,且使用者裝置更可將一等候時間估測訊號以及定位訊號傳遞至一管理裝置,其中管理裝置具每一事件運行一次的一次運行時間及一次容納人數,並可判斷目前事件的剩餘運行時間,且管理裝置接收排隊人數訊號後,可根據排隊人數訊號產生一排隊時間,管理裝置更可接收等候時間估測訊號以及定位訊號,使管理裝置根據定位訊號判斷由使用者裝置之目前位置至事件之位置的抵達所需時間後,再根據排隊人數、排隊時間、剩餘運行時間、一次運行時間、一次容納人數或抵達所需時間產生一等候時間,並將等候時間傳遞回使用者裝置,以提供使用者取得等候時間的資訊。In addition, the present invention also provides a system for estimating the waiting time, including a queuing counting device for calculating the number of queuing people to generate a queuing number of signals; a user device can generate a positioning signal according to the current position of the user device, and the user device Further, a waiting time estimation signal and a positioning signal are transmitted to a management device, wherein the management device has one running time and one capacity for each event, and can determine the remaining running time of the current event, and the management device receives After queuing the number of people, the queuing time can be generated according to the queue number signal, and the management device can receive the waiting time estimation signal and the positioning signal, so that the management device can determine the arrival location of the user device from the current location to the event location according to the positioning signal. After the time is required, a waiting time is generated according to the number of queues, the queuing time, the remaining running time, the running time, the capacity of one time, or the time required for arrival, and the waiting time is transmitted back to the user device to provide the user to obtain the waiting time. Information.
其中上述之管理裝置中更具有一事件時間表,可利用事件時間表、一次運行時間、一次容納人數、排隊人數或抵達所需時間產生一建議場次時間,以建議使用者理想的場次時間。The above management device further has an event schedule, which can generate a suggested session time by using the event schedule, one running time, one capacity, the number of queues or the time required for arrival to suggest the ideal time of the user.
底下藉由具體實施例詳加說明,當更容易瞭解本發明之目的、技術內容、特點及其所達成之功效。The purpose, technical content, features and effects achieved by the present invention will be more readily understood by the detailed description of the embodiments.
本發明之適地性等候時間估算系統1可應用於遊樂設施、醫療設施以及販賣設施等,需排隊等待的情況,而本實施例舉例適地性等候時間估算系統1應用於遊樂園中,使適地性等候時間估算系統1可依據使用者目前的位置至每一遊樂設施的移動時間,即抵達所需時間,客製化地判斷出每一個使用者抵達設施後所需等候的時間。The adaptive waiting time estimation system 1 of the present invention can be applied to amusement facilities, medical facilities, and sales facilities, etc., and needs to be queued. In this embodiment, the adaptive waiting time estimation system 1 is applied to an amusement park to make the groundability. The waiting time estimation system 1 can customize the time required for each user to arrive at the facility based on the current position of the user to the moving time of each amusement facility, that is, the time required for arrival.
接下來請參照第一圖,以說明本實施例之系統架構,如圖所示,適地性等候時間估算系統1包括至少一排隊計數裝置10,設置於每個遊樂設施的排隊入口處,本實施例設計的系統係可使用紅外線感測或影像辨識排隊計數裝置進行使用者偵測及人數計算,當使用者進入排隊入口時,排隊計數裝置10即可偵測並計算出進入的使用者人數,以產生排隊人數訊號,並將此排隊人數訊號傳送至管理裝置14;一使用者裝置12具有一顯示螢幕122,使用者裝置12係可為智慧型手機,以供使用者攜帶在身上,使用者裝置12可取得目前的位置以產生一定位訊號,本實施例舉例使用全球定位系統(Global Positioning System,GPS)之技術,來產生使用者裝置12目前的位置。Referring to the first figure, the system architecture of the embodiment is illustrated. As shown, the suitability time estimation system 1 includes at least one queuing counting device 10 disposed at the queuing entrance of each amusement facility. The system designed by the example can use the infrared sensing or image recognition queuing counting device for user detection and humanoid calculation. When the user enters the queuing entrance, the queuing counting device 10 can detect and calculate the number of users entering. The user equipment 12 has a display screen 122, and the user device 12 can be a smart phone for the user to carry on the user. The user device 12 has a display screen 122. The user device 12 can be a smart phone for the user to carry on the user. The device 12 can obtain the current position to generate a positioning signal. This embodiment uses a Global Positioning System (GPS) technology to generate the current position of the user device 12.
當使用者欲得知等候時間時,可操作使用者裝置12發出一等侯時間估測訊號,同時會連同定位訊號一併傳遞至管理裝置14;其中管理裝置14係可為電腦裝置,管理裝置14內具有每一事件運行一次的一次運行時間及一次容納人數,並可判斷目前事件的剩餘運行時間,其中事件可為遊樂設施、醫療設施以及販賣設施等需排隊等待的情況,本實施例舉例為遊樂設施,因此本實施例的管理裝置14會存有每一遊樂設施運行一次的一次運行時間及一次容納人數,同時具有一事件時間表,其係存有每一遊樂設施的各場次啟動時間,即係每一次運行的起始時間點,以根據目前時間與事件時間表判斷出目前遊樂設施的剩餘運行時間,管理裝置14更可根據排隊計數裝置10傳送的排隊人數訊號,取得排隊人數,將排隊人數除以設施運行一次的一次容納人數後乘上一次運行時間,以計算出排隊所需的等待時間,產生出一排隊時間。當管理裝置14接收使用者裝置12發出的等候時間估測訊號以及定位訊號後,根據定位訊號判斷使用者裝置12目前位置至遊樂設施之位置的抵達所需時間後,再根據排隊人數、排隊時間、剩餘運行時間、一次運行時間、一次容納人數或抵達所需時間產生一適地性的等候時間,並將等候時間傳遞回使用者裝置12,以顯示於顯示螢幕122中,以供使用者取得等候時間,同時顯示螢幕122可顯示使用者裝置12目前位置至遊樂設施之位置的抵達所需時間。除此之外,管理裝置14更可根據事件時間表、一次運行時間、一次容納人數、排隊人數或抵達所需時間,判斷出最適合使用者的場次時間,並將其傳遞回使用者裝置12,並顯示於顯示螢幕122中,以顯示最適合使用者的建議場次時間。除此之外,顯示螢幕122更可顯示推薦的設施,推薦的設施可為適地性等候時間最短的設施等。When the user wants to know the waiting time, the user device 12 can be operated to send an equal time estimation signal, and is transmitted to the management device 14 together with the positioning signal; wherein the management device 14 can be a computer device, the management device 14 has one running time and one capacity for each event, and can judge the remaining running time of the current event, wherein the event can be queued for amusement facilities, medical facilities and selling facilities, etc. For the amusement facilities, the management device 14 of the present embodiment stores one running time and one capacity for each ride, and has an event schedule, which is associated with each play time of each ride. That is, the starting time point of each operation is to determine the remaining running time of the current amusement facility according to the current time and the event schedule, and the management device 14 can obtain the queued number according to the queuing number signal transmitted by the queuing counting device 10. Multiply the number of queues by the number of people in the facility once and then multiply the run time The time required to calculate the waiting queue, a queue time produce. After receiving the waiting time estimation signal and the positioning signal sent by the user device 12, the management device 14 determines the time required for the arrival of the current position of the user device 12 to the location of the amusement facility according to the positioning signal, and then according to the queue number and the queuing time. The remaining running time, the running time, the one-time capacity or the time required for arrival generate a suitable waiting time, and the waiting time is transmitted back to the user device 12 for display on the display screen 122 for the user to wait. The time, simultaneous display screen 122 can display the time required for the arrival of the current location of the user device 12 to the location of the ride. In addition, the management device 14 can determine the most suitable time for the user according to the event schedule, the one-time running time, the number of people in the first place, the number of people in the queue, or the time required for arrival, and transmit it back to the user device 12 . And displayed on the display screen 122 to display the recommended time of the game that is most suitable for the user. In addition to this, the display screen 122 can display the recommended facilities, and the recommended facilities can be facilities with the shortest waiting time for the right place.
接下來請參照第一圖與第二圖,以詳細說明本發明係如何產生適地性的等候時間,第二圖係為本發明之方法步驟流程圖,其中本流程仍以遊樂設施作為實施例說明。如圖所示,首先進入步驟S10,當使用者欲取得等候時間時操作使用者裝置12,使其發出等候時間估測訊號,並一併將定位訊號傳遞至管理裝置14;接著進入步驟S12,管理裝置14即可開始根據排隊計數裝置10所傳遞的目前遊樂設施排隊人數 作判斷,判斷目前排隊人數 是否小於遊樂設施運行一次的一次容納人數 ,以方程式(1)表 (1) 若是,方程式(1)成立,即判斷出排隊人數小於遊樂設施運行一次的一次容納人數時進入步驟S14,管理裝置14再根據使用者裝置12傳送的定位訊號,判斷由使用者目前位置至遊樂設施之位置的抵達所需時間 ,是否小於或等於遊樂設施之剩餘運行時間 ,以方程式(2)表現 (2) 若是,方程式(2)成立,則進入步驟S16,將遊樂設施目前的剩餘運行時間 減去使用者抵達遊樂設施的抵達所需時間 ,以產生一等候時間 ,以方程式(3)表現 (3) 計算出等候時間後,並根據管理裝置14中的事件時間表,其具有每一遊樂設施各場次的啟動時間,因此管理裝置14即可根據一第一建議場次時間方程式(4)產生一建議場次時間,第一建議場次時間方程式(4)如下所示: (4) 其中 係為建議場次時間; 係為目前運行中設施的起始運行時間; 係為一次運行時間。因此即可判斷出最適合使用者的場次時間,產生一建議場次時間,管理裝置14即可將抵達所需時間、等候時間與建議場次時間傳遞至使用者裝置12,以於顯示螢幕122中顯示抵達所需時間、等候時間以及建議場次時間,以利使用者規劃時間;若步驟S14時係判斷為否,方程式(2)不成立,即判斷出由目前位置至遊樂設施之位置的抵達所需時間 大於遊樂設施之剩餘運行時間 ,則進入步驟S18,管理裝置14將遊樂設施運行一次的一次運行時間 ,定為等候時間 ,以方程式(5)表現 (5) 計算出等候時間 後,並根據管理裝置14中的事件時間表搭配一第二建議場次時間方程式(6)產生一建議場次時間,第二建議場次時間方程式(6)如下所示: (6) 其中 係為建議場次時間; 係為目前運行中設施的起始運行時間;係為一次運行時間。因此即可判斷出最適合使用者的場次時間,產生一建議場次時間,管理裝置14即可將抵達所需時間、等候時間與建議場次時間傳遞至使用者裝置12,以於顯示螢幕122中顯示抵達所需時間、等候時間以及建議場次時間。回到步驟S12,當判斷結果為否時,方程式(1)不成立,即判斷排隊人數大於或等於遊樂設施運行一次的一次容納人數時,則進入下一步驟S20。 Next, please refer to the first figure and the second figure to explain in detail how the present invention generates the waiting time for the suitability. The second figure is a flow chart of the method steps of the present invention, wherein the flow still uses the amusement facility as an example. . As shown in the figure, first proceeding to step S10, when the user wants to obtain the waiting time, the user device 12 is operated to issue a waiting time estimation signal, and the positioning signal is transmitted to the management device 14; then, the process proceeds to step S12. The management device 14 can start counting the number of current rides queued according to the queuing counting device 10. Judging, judging the current number of queues Is it less than the capacity of the ride once? To the equation (1) (1) If the equation (1) is established, that is, it is determined that the number of queues is less than the number of people in the ride once, the process proceeds to step S14, and the management device 14 determines the current location of the user based on the location signal transmitted by the user device 12. Time required for arrival at the location of the ride Whether it is less than or equal to the remaining running time of the ride Expressed by equation (2) (2) If yes, equation (2) is established, then proceed to step S16 to calculate the current remaining running time of the amusement facility. Subtract the time required for the arrival of the user to the ride To generate a waiting time Expressed by equation (3) (3) After calculating the waiting time, and according to the event schedule in the management device 14, it has the start time of each play facility, so the management device 14 can generate according to a first suggested session time equation (4). One suggested time, the first suggested time equation (4) is as follows: (4) where Is the recommended time of the event; Is the initial running time of the currently running facility; Is a run time. Therefore, the time of the most suitable time for the user can be determined, and a suggested time is generated. The management device 14 can transmit the arrival time, the waiting time and the recommended time to the user device 12 for display on the display screen 122. The time required for arrival, the waiting time, and the recommended time of the trip to facilitate the user to plan the time; if the judgment is no in step S14, equation (2) does not hold, that is, the time required for arrival from the current location to the location of the amusement facility is determined. Greater than the remaining running time of the ride Go to step S18, and the management device 14 runs the ride once. , set as waiting time Expressed by equation (5) (5) Calculate the waiting time Thereafter, a suggested session time is generated according to the event schedule in the management device 14 and a second suggested session time equation (6). The second suggested session time equation (6) is as follows: (6) where Is the recommended time of the event; Is the initial running time of the currently running facility; Is a run time. Therefore, the time of the most suitable time for the user can be determined, and a suggested time is generated. The management device 14 can transmit the arrival time, the waiting time and the recommended time to the user device 12 for display on the display screen 122. Time required for arrival, waiting time, and suggested time. Going back to step S12, when the judgment result is no, the equation (1) is not established, that is, the number of queues is determined. A capacity greater than or equal to the number of times the ride is operated once Then, the process proceeds to the next step S20.
如步驟S20所示,管理裝置14判斷使用者目前位置到遊樂設施的抵達所需時間是否小於或等於遊樂設施剩餘運行時間加上遊樂設
施之排隊時間,以方程式(7)表現則如下所示:
如步驟S24所示,管理裝置14判斷使用者目前位置到遊樂設施的抵達所需時間,減去遊樂設施剩餘運行時間加上排隊時間
的總和,是否小於或等於遊樂設施的一次運行時間,以方程式(10)表現則如下所示:
上述每個步驟所計算出的等候時間,皆係根據使用者目前的狀態以及設施目前的狀態而計算出,本發明考慮到排隊情況、設施一次運行時間、設施剩餘運行時間、設施一次容納人數或使用者抵達設施的抵達所需時間等,以根據不同的情形逐一地判斷出等候時間,可有效地客製化任何一個使用者抵達設施後的等候時間,供使用者能更加精確地規劃自己的時間,亦可改善使用者整體的等候感受。The waiting time calculated in each step above is calculated according to the current state of the user and the current state of the facility, and the present invention considers the queuing situation, the running time of the facility, the remaining running time of the facility, the number of people in the facility, or The time required for the user to arrive at the facility, etc., to determine the waiting time one by one according to different situations, and effectively customize the waiting time after any user arrives at the facility, so that the user can plan his own more accurately. Time can also improve the overall waiting experience of the user.
綜上所述,本發明可根據使用者的位置,搭配事件操作一次的一次運行時間、事件運行一次的一次容納人數、事件排隊人數、或事件操作的剩餘運行時間等,多方面的數據計算出等候時間,可有效客製化每一使用者抵達事件後的等候時間,由於本發明可有效判斷出每一使用者抵達事件後的等候時間,因此可提供使用者有效地規劃時間,並改善使用者整體的等候感受。In summary, the present invention can calculate the multi-party data according to the position of the user, the running time of the event operation once, the number of people who run the event once, the number of people queued for the event, or the remaining running time of the event operation. The waiting time can effectively customize the waiting time after each user arrives. Since the present invention can effectively determine the waiting time after each user arrives, the user can effectively plan the time and improve the use. The overall waiting experience.
唯以上所述者,僅為本發明之較佳實施例而已,並非用來限定本發明實施之範圍。故即凡依本發明申請範圍所述之特徵及精神所為之均等變化或修飾,均應包括於本發明之申請專利範圍內。The above is only the preferred embodiment of the present invention and is not intended to limit the scope of the present invention. Therefore, any changes or modifications of the features and spirits of the present invention should be included in the scope of the present invention.
1‧‧‧適地性等候時間估算系統1‧‧‧Placement waiting time estimation system
10‧‧‧排隊計數裝置10‧‧‧Queue counting device
12‧‧‧使用者裝置12‧‧‧User device
122‧‧‧顯示螢幕122‧‧‧Display screen
14‧‧‧管理裝置14‧‧‧Management device
第一圖係為本發明之系統方塊圖。 第二圖係為本發明之方法步驟流程圖。The first figure is a block diagram of the system of the present invention. The second figure is a flow chart of the steps of the method of the present invention.
1‧‧‧適地性等候時間估算系統 1‧‧‧Placement waiting time estimation system
10‧‧‧排隊計數裝置 10‧‧‧Queue counting device
12‧‧‧使用者裝置 12‧‧‧User device
122‧‧‧顯示螢幕 122‧‧‧Display screen
14‧‧‧管理裝置 14‧‧‧Management device
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