[go: up one dir, main page]

WO1993012495A1 - Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel - Google Patents

Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel Download PDF

Info

Publication number
WO1993012495A1
WO1993012495A1 PCT/SE1992/000868 SE9200868W WO9312495A1 WO 1993012495 A1 WO1993012495 A1 WO 1993012495A1 SE 9200868 W SE9200868 W SE 9200868W WO 9312495 A1 WO9312495 A1 WO 9312495A1
Authority
WO
WIPO (PCT)
Prior art keywords
room
card
checking
booking
account
Prior art date
Application number
PCT/SE1992/000868
Other languages
English (en)
Inventor
Jan Hemberg
Nicke LINDSTRÖM
Original Assignee
Jan Hemberg
Lindstroem Nicke
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=20384582&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=WO1993012495(A1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Jan Hemberg, Lindstroem Nicke filed Critical Jan Hemberg
Priority to EP93900486A priority Critical patent/EP0619903A1/fr
Publication of WO1993012495A1 publication Critical patent/WO1993012495A1/fr

Links

Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit
    • G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
    • G07C9/00896—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses
    • G07C9/00904—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys specially adapted for particular uses for hotels, motels, office buildings or the like
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q99/00—Subject matter not provided for in other groups of this subclass
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit
    • G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
    • G07C9/00571—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys operated by interacting with a central unit
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C9/00—Individual registration on entry or exit
    • G07C9/20—Individual registration on entry or exit involving the use of a pass
    • G07C9/27—Individual registration on entry or exit involving the use of a pass with central registration

Definitions

  • the present invention relates to a computer system according to the preamble of appended claim 1.
  • Hotels have computer systems for the collection and storage of data which is obtained upon booking and during the hotel 5 stay so as to produce a bill which can be paid in cash, or for example by charging the guest's credit card account with the costs. It is also known to use key cards which are provided with a code containing data on the choice of room and the agreed period of stay. With these systems, each 10 door to the respective room is provided with a card reader, by means of which the door lock is moved between locked and open positions.
  • the object of the present invention is to eliminate the above mentioned problems and to limit the requirement for personnel to be for other services in order to better accommodate the guest's requirements of comfort and 25 assistance as well as ensuring payment for the stay.
  • the core of the invention lies in that an arriving guest should be able him/herself to automatically obtain access to a room by using a credit card or the like as the door key, by means of which credit card the guest's account can be charged with the costs that the guest incurs during his stay.
  • the card can be one of many different types of account card, e.g. charge card, credit card, so-called smart-cards or the like. Many cards contain fixed information which give the identification data for the actual business and which are coupled to the account holder's account. The so-called “smart-cards" can also contain modifiable information which can be entered and stored on the card, such as booking data. Common to all cards is that they are coupled to an account in a bank or other financial institution which can be charged with the costs that arise.
  • the computer system consists of two main parts, namely the central system and the room system set up for each room or room unit.
  • the central system is built up around a central computer or computers in a network provided with specially adapted software so that the system works in the manner described below.
  • the central system comprises, as shown in fig.1, one or more booking and administration terminals 1, which are connected via modem to the public telephone network 2 to allow remote booking from any telephone.
  • the booking and administration terminal can be situated in the actual building which can be a hotel or a conventional guest house or a combination of both these available types.
  • the booking and administration central unit can even be positioned at a distance from the hotel in question and be included in a central booking and administration unit for one and the same hotel chain or for several hotel chains.
  • checking-in/out terminals for instance at the entrance, outside this or in a public room accessible from the outside which can form the hotel foyer.
  • Each checking-in/out terminal 3 consists of a computer provided with a modem and screen 4, keyboard 5, printer 6 and card reader 7.
  • the che ⁇ king-in/out terminal is provided with a telephone connection 8 to the hotel's telephone system.
  • each hotel room presents a hotel room system 9 with a hotel room module 10, an account card reader 11 coupled to this and a door lock 12 electrically controlled by the module.
  • the room system 9 is coupled to the hotel's telephone system 13 and via this to the central system.
  • telefax 14, personal computers, minibar and the like can also be incorporated.
  • booking can thus take place remotely from any place whatsoever via telephone or other telecommunications system by giving requests such as the time period which is desired, the number of rooms, the type of room as well as the requests for additional services, garage, hire cars or the like.
  • Booking can also be effected by entries from a keyboard of the "teleguide" type, videotext or similar, whereby booking data and account card number are entered by typing or indexing instead of by giving information orally.
  • Booking can also be effected directly at the checking-in/out terminal 3, whereby the account card is put into the card reader 7, name and desired date along with the time for checking-in and out as well as other requests are typed in on the keyboard 5.
  • the checking-in terminal checks that the room is available for the stated period and also rings up the account card company and checks the card's validity, after which a confirmation is printed containing the room number and telephone number of the room.
  • checking- in occurs at the checking-in/out terminal 3 by putting the account card into the card reader 7.
  • the guest is welcomed via the screen 4 by stating the guest's name and verifying the booking time, after which the terminal rings up the actual hotel room's module with an address code particular to each module, whereby the module is activated for the guest's account card as well as for all doors for common use. Thereafter a receipt is printed via the printer 6 with instructions on how the guest can find the way to his/her room, the room number and telephone number etc.
  • the hotel room's module contains a clock and calender which are updated from the central system and is provided with a memory into which information can be entered concerning which account number shall be allowed access, a memory for registration of which account cards have been used and when this occurred, at least for a limited time period, as well as a memory for registering of services coupled with the room which have been used such as telephone, telefax, personal computer, minibar etc.
  • a clock and calender which are updated from the central system and is provided with a memory into which information can be entered concerning which account number shall be allowed access, a memory for registration of which account cards have been used and when this occurred, at least for a limited time period, as well as a memory for registering of services coupled with the room which have been used such as telephone, telefax, personal computer, minibar etc.
  • the hotel room's module 10 registers all the data required for entry in accordance with the above, i.e. at least the credit card number or a code corresponding to this, the checking-in and checking- out time as well as the date for this, so that when the guest wishes to enter his room, the account card serves as the key.
  • the card reader 11 for the room is positioned in the guests' common area outside the hotel room's door 15, for example on the wall next to the door jamb.
  • the card's identification data is read and compared with the stored information in the hotel room's module 10.
  • the door lock 12 which is made as an electrically controlled lock for example with a so-called motor-plate, is activated from the hotel room's module 10, whereby the door can be opened and the room made accessible.
  • the telephone is opened for use by the guest as are also the telefax and computer etc.
  • a record of the number of units is kept as well as the numbers rung. Preferably this recording is continued even after room vacation which can happen through registering door opening which occurs without card activation, whereby for example service equipment in the room is shut down or coupled to a general account for use by hotel personnel.
  • the guest places his card in the chec " -ing- in/out terminal's card reader 7, whereby communicatica is established with the hotel room's module 10 in question and calls up the registrations of everything which was used from the room's service facilities such as telephone call records etc.
  • the hotel room's module sends information about the receiver's telephone number and the number of units, the telephone is then disconnected for the guest for this period and the account card's function as a key ceases when the customer indicates that checking out is taking place, even if this occurs earlier than the booked time period.
  • the terminal transforms the information about used time to the hotel room's cost, adds this to the other service costs and prints out a verification of what has been charged to the guest's account to which the card is coupled.
  • This debiting occurs preferably directly via modem with the account card company.
  • the account card is also blocked for entry to all doors, even to common areas as well as that the actual database for the room notes that the room is ready for cleaning.
  • the cleaning staff register this, after which time the room is again available for new guests.
  • the system can be adapted for traditional account cards and/or so-called smart-cards.
  • smart-cards are used exclusively, no cable connection between the central system and the room system is necessary since all necessary information is stored on the card and is read by the card reader 11 at the door.
  • the card reader can be used for all service equipment in the room whereby the use is registered on the card and read by the checking- in/out terminal upon checking-out.

Landscapes

  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Lock And Its Accessories (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

Le système se compose d'un calculateur (1) conçu pour recevoir et stocker les données de location au moment où la chambre est louée - type de chambre, délai de mise à disposition d'une chambre donnée ou de chambres données. Il est prévu un lecteur de carte pour chaque chambre ou groupe de chambres et un verrouillage commandé électriquement de la porte de chaque chambre de manière à obtenir le verrouillage ou l'ouverture par utilisation de cartes codées contenant des données devant être attribuées à la chambre sélectionnée pendant un délai déterminé. Le système comporte un certain nombre d'unités d'enregistrement (3) renfermant un lecteur de cartes de crédit (7) situé à l'intérieur ou à proximité du bâtiment dans lequel se trouve la chambre. Les données d'identification de la carte de crédit du client sont lues à l'arrivée du client et, une fois que le calculateur a reçu lesdites données d'identification, l'accès à l'espace commun est autorisé. Les lecteurs de cartes et les verrous des chambres sont incorporés dans un système de gestion des chambres qui comporte un module électronique conçu pour recevoir et stocker des informations sur les données d'identification du client et les données de réservation. Une fois que ledit lecteur de carte pour la chambre a lu les informations de la carte de crédit, la carte ayant été acceptée, le verrou de la porte approprié est mis en ÷uvre exactement comme avec une clé. Le module de libération de chambre (3) comprend un lecteur de carte de crédit (7) qui, au moment de la libération, avec la carte de crédit dans le lecteur, additionne et calcule le total des dépenses exposées et les impute sur le compte correspondant puis met fin à la fonction de la carte en tant que clé d'accès aux espaces communs ainsi qu'à la chambre qui avait été attribuée.
PCT/SE1992/000868 1991-12-11 1992-12-11 Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel WO1993012495A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP93900486A EP0619903A1 (fr) 1991-12-11 1992-12-11 Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
SE9103672-3 1991-12-11
SE9103672A SE500837C2 (sv) 1991-12-11 1991-12-11 Datorsystem för automatiskt tillhandahållande av rum

Publications (1)

Publication Number Publication Date
WO1993012495A1 true WO1993012495A1 (fr) 1993-06-24

Family

ID=20384582

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/SE1992/000868 WO1993012495A1 (fr) 1991-12-11 1992-12-11 Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel

Country Status (4)

Country Link
EP (1) EP0619903A1 (fr)
AU (1) AU3175693A (fr)
SE (1) SE500837C2 (fr)
WO (1) WO1993012495A1 (fr)

Cited By (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1995012856A1 (fr) * 1993-11-03 1995-05-11 Smart Payment Systems Limited Systeme de gestion hôteliere
EP0790585A3 (fr) * 1996-02-15 1999-01-07 Kalamazoo Computer Group Plc Amélioration de la sécurité de bâtiments
WO2000077330A1 (fr) * 1999-06-14 2000-12-21 Best On-Line Security Systems, L.L.C. Serrure electrique montee sur porte, fonctionnant en ligne
EP0970434A4 (fr) * 1997-03-21 2001-05-16 Jay R Martin Systeme d'enregistrement avec communication sans fil pour hotels
ES2180420A1 (es) * 2001-03-27 2003-02-01 T G M Ingenieria Mecanica S L Tarjetero de servicios de alimentacion electrica.
WO2004070644A1 (fr) * 2003-02-07 2004-08-19 Promoscan Systeme d'enregistrement de clients
EP1454287A4 (fr) * 1997-07-31 2004-10-06 Spring Technologies Inc Dispositif de transactions financieres a reconnaissance securisee
EP1480172A1 (fr) * 2003-05-22 2004-11-24 ABB Technology FLB AB Système de gestion du flux de visiteurs ou clients
EP1559057A4 (fr) * 2002-09-20 2006-06-07 Robert L Jacobi Guichet de receptionniste d'hotel/de motel en libre-service automatique
GB2430525B (en) * 2004-06-01 2008-09-10 Kaba Ilco Inc Electronic lock system and method for providing access thereto

Families Citing this family (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
SE9601931L (sv) * 1996-05-20 1997-11-21 Bewator Ab In - och utpasseringssystem

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3742453A (en) * 1971-12-16 1973-06-26 Itt Automatic hotel security system using coded magnetic card
FR2573889A1 (fr) * 1984-11-27 1986-05-30 Sonelec Systeme de traitement des informations en provenance des chambres d'un ensemble hotelier ou similaire et de controle de ces chambres
EP0206639A2 (fr) * 1985-06-14 1986-12-30 International Business Machines Corporation Terminal de libre service pour enregistrement d'arrivée et de départ dans un hôtel

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3742453A (en) * 1971-12-16 1973-06-26 Itt Automatic hotel security system using coded magnetic card
FR2573889A1 (fr) * 1984-11-27 1986-05-30 Sonelec Systeme de traitement des informations en provenance des chambres d'un ensemble hotelier ou similaire et de controle de ces chambres
EP0206639A2 (fr) * 1985-06-14 1986-12-30 International Business Machines Corporation Terminal de libre service pour enregistrement d'arrivée et de départ dans un hôtel

Cited By (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1995012856A1 (fr) * 1993-11-03 1995-05-11 Smart Payment Systems Limited Systeme de gestion hôteliere
GB2298507A (en) * 1993-11-03 1996-09-04 Smart Payment Systems Ltd A hotel management system
EP0790585A3 (fr) * 1996-02-15 1999-01-07 Kalamazoo Computer Group Plc Amélioration de la sécurité de bâtiments
EP0970434A4 (fr) * 1997-03-21 2001-05-16 Jay R Martin Systeme d'enregistrement avec communication sans fil pour hotels
EP1454287A4 (fr) * 1997-07-31 2004-10-06 Spring Technologies Inc Dispositif de transactions financieres a reconnaissance securisee
WO2000077330A1 (fr) * 1999-06-14 2000-12-21 Best On-Line Security Systems, L.L.C. Serrure electrique montee sur porte, fonctionnant en ligne
ES2180420A1 (es) * 2001-03-27 2003-02-01 T G M Ingenieria Mecanica S L Tarjetero de servicios de alimentacion electrica.
ES2180420B1 (es) * 2001-03-27 2004-04-16 T.G.M. Ingenieria Mecanica, S.L. Tarjetero de servicios de alimentacion electrica.
EP1559057A4 (fr) * 2002-09-20 2006-06-07 Robert L Jacobi Guichet de receptionniste d'hotel/de motel en libre-service automatique
WO2004070644A1 (fr) * 2003-02-07 2004-08-19 Promoscan Systeme d'enregistrement de clients
EP1480172A1 (fr) * 2003-05-22 2004-11-24 ABB Technology FLB AB Système de gestion du flux de visiteurs ou clients
GB2430525B (en) * 2004-06-01 2008-09-10 Kaba Ilco Inc Electronic lock system and method for providing access thereto

Also Published As

Publication number Publication date
SE9103672L (sv) 1993-06-28
AU3175693A (en) 1993-07-19
SE500837C2 (sv) 1994-09-12
SE9103672D0 (sv) 1991-12-11
EP0619903A1 (fr) 1994-10-19

Similar Documents

Publication Publication Date Title
US6456900B1 (en) Locker type merchandise delivering system
US6094640A (en) Electronic ticketing and reservation system and method
US6899268B2 (en) Electronic locker system
US5946660A (en) Automated storage system
US6712266B2 (en) Network transaction and cash-accepting add-value station
US4091448A (en) Off-line, one-level/on-line, two-level timeshared automated banking system
US7213755B2 (en) System for rapidly dispensing and adding value to fare cards
US4857714A (en) Credit card storage system
US20010016825A1 (en) Electronic ticketing and reservation system and method
US20010034623A1 (en) Automatic registration system, as for lodging or other application
WO1993012495A1 (fr) Systeme informatique de gestion automatique de la disponibilite des chambres d'un hotel
US4883948A (en) Credit card storage system
EP0708417A1 (fr) Procédé et dispositif pour l'acquisition des billets de voyage
WO2001084504A2 (fr) Systeme d'admission sans billet
RU2178917C2 (ru) Электронная идентификационная система и способ автоматического идентификационного управления для нее
JPH11328459A (ja) 施設利用者管理方法及びその装置、並びに施設利用者に対する課金方法及び課金装置
JP2967856B2 (ja) レンタカー貸出返却システム
JPH09282531A (ja) ロッカーシステム
JPH0598857A (ja) 共同ロツカー装置
JP5250734B2 (ja) 駐車場管理システム
JPH096864A (ja) 当日会員制電話投票システム
JP2000113045A (ja) 総合受付管理システム
JP2807419B2 (ja) 入退所管理システム
JP2748222B2 (ja) 課金システム
WO2001086098A1 (fr) Procede et dispositif permettant d'acceder a un compartiment de coffre-fort

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A1

Designated state(s): AT AU BB BG BR CA CH CS DE DK ES FI GB HU JP KP KR LK LU MG MN MW NL NO NZ PL PT RO RU SD SE UA US

AL Designated countries for regional patents

Kind code of ref document: A1

Designated state(s): AT BE CH DE DK ES FR GB GR IE IT LU MC NL PT SE BF BJ CF CG CI CM GA GN ML MR SN TD TG

DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
WWE Wipo information: entry into national phase

Ref document number: 1993900486

Country of ref document: EP

REG Reference to national code

Ref country code: DE

Ref legal event code: 8642

WWP Wipo information: published in national office

Ref document number: 1993900486

Country of ref document: EP

NENP Non-entry into the national phase

Ref country code: CA

WWW Wipo information: withdrawn in national office

Ref document number: 1993900486

Country of ref document: EP