[go: up one dir, main page]

WO1996019071A2 - Procede d'extension d'un systeme d'assistance - Google Patents

Procede d'extension d'un systeme d'assistance Download PDF

Info

Publication number
WO1996019071A2
WO1996019071A2 PCT/SE1995/001451 SE9501451W WO9619071A2 WO 1996019071 A2 WO1996019071 A2 WO 1996019071A2 SE 9501451 W SE9501451 W SE 9501451W WO 9619071 A2 WO9619071 A2 WO 9619071A2
Authority
WO
WIPO (PCT)
Prior art keywords
measured data
support system
operations support
data
raw data
Prior art date
Application number
PCT/SE1995/001451
Other languages
English (en)
Other versions
WO1996019071A3 (fr
Inventor
Claes Ola Hjalmar Smith
Original Assignee
Telefonaktiebolaget L M Ericsson (Publ)
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Telefonaktiebolaget L M Ericsson (Publ) filed Critical Telefonaktiebolaget L M Ericsson (Publ)
Priority to EP95941285A priority Critical patent/EP0797888A2/fr
Priority to AU42756/96A priority patent/AU4275696A/en
Priority to JP8518682A priority patent/JPH10510960A/ja
Publication of WO1996019071A2 publication Critical patent/WO1996019071A2/fr
Publication of WO1996019071A3 publication Critical patent/WO1996019071A3/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks

Definitions

  • the present invention relates to a method that can be used to expand an operations support system's ability to obtain sepa ⁇ rate, selected structures from a given source of raw data that has been gathered from an electronic communications system.
  • the invention is based on an ability to detect, or to detect and register, specific events within an electronic communica ⁇ tions syste —for example, a telecommunications system--in a way that permits later evaluation of the system's functions and performance.
  • the invention is based on the concept that, at the very least, the results of an evaluation or of a registered event must be obtainable with help from an operations support system that is connected to the electronic communications system, provided the operations support system can be con ⁇ trolled by persons who are charged with operating the elec ⁇ tronic communications system efficiently in relation to the traffic it handles.
  • the electronic communi ⁇ cations system has few opportunities to influence the inten ⁇ sity and timely distribution of traffic requests. When the system is temporarily overloaded with traffic, all excessive traffic is rejected.
  • the operations support system can free capacity for the benifit of the communications system when the workload of the communications system is heavy.
  • the operations support system only uses excess capacity within the communications system.
  • operations support system If the operations support system is temporarily without processing capacity, it solves the problem by postponing work assignments. In an operations support system, processing is not as time-crucial as it is in an electronic communications system.
  • a system that transforms raw data into measured data Ordina ⁇ rily, systems of this kind obtain their executing capacity from the electronic communications system.
  • An event is an occurrence in a communications system that characterizes the operations of the system.
  • spe ⁇ cific events within the communications system, a systems analyst can draw conclusions regarding the system's perfor- mance and efficiency in the short term as well as in the long term. In this way, the systems analyst can create conditions for optimizing the communications system as relates to its work assignments.
  • An event-sensing point is a specific measuring point within the switching paths and/or within the logic that controls the communications system from which the information (that would not otherwise be externally accessible), which is relevant for the event that is sensed by the measuring point, can be tapped for storage and/or subsequent processing.
  • an event- sensing point is related not only to an event, but also to a specific handling object in the system.
  • an event affects a given element in a system, a printed board assembly, a customer account, or (the local representation of) a coope ⁇ rating unit in a neighbouring system.
  • raw data may be interpreted as follows: the various logic state values that are available in the unit when the event occurs, and that are somehow relevant to the event.
  • Raw data contains two obligatory parts; namely, that if an event occurs, where (that is, in which unit did it occur) and when (that is, at what exact time did it occur) are under ⁇ stood.
  • All other raw data is transferred only upon request by the event-extraction system; for example, when the operations support system is interested in registering this information.
  • the primary call from the electronic commu- nications system contains only the minimum, obligatory por ⁇ tions of the raw data. If the event-extraction system is con ⁇ figured to require additional information, then it sends a request for additional raw data to the electronic communi ⁇ cations system. The electronic communications system then gathers and returns the information to the event-extraction system.
  • a device that converts raw data into measured data, in a way specific to that type of selected measuring instrument.
  • a database where measured data is stored or saved and held available for subsequent processing by the operations support system.
  • a systems analyst via an operations support system, can connect to every event-sensing point or to processed raw data, thereby gaining access to preserved measu ⁇ red data, so that it can be processed further within the operations support system.
  • the first two of these methods are most common, since they create the least amount of load for the electronic communica ⁇ tions system.
  • Another technical problem is in being able to create the conditions necessary whereby systems analysts are be able to choose, via their operations support systems, from amongst several available ways of registering events at any given event-sensing point, without influencing the way in which the same or another event is registered when it occurs at other event-sensing points.
  • Yet another technical problem is to be able to create condi- tions whereby it is possible, through simple means and measu ⁇ res, to show a method for facilitating the gathering of infor ⁇ mation within an electronic communications system, which might mean taking a measurement and/or influencing the various processes within the electronic communications system.
  • Another technical problem is that the preservation of measured data must be an integrated part of an electronic chain of events, which draws on the capacity of the communications system.
  • the present invention is intended to be able to limit this load.
  • Still another technical problem is to be able to create condi- tions under which it is possible to reduce the processing capacity for measured data by being able to choose only rele ⁇ vant raw data and a relevant method for converting it to measured data.
  • Another technical problem is to be able to realize the bene ⁇ fits and significance of using an event-extracting system that can be controlled by the systems analyst via the operations support system.
  • Another technical problem is in being able to realize the importance of structuring the chain of events that make up electronic communications so that it is integrated into the gathering of measured data.
  • Another technical problem is to create, by means of simple measures, the conditions necessary whereby each registration can occur independently of the registration method or methods that have been selected within other parts of the network.
  • Yet another technical problem is to be able to realize the benefits and the importance of allowing each registration to depend on the operations support system, even though registra- tions of this kind are intimately related to the electronic communications system, and are part of the chain of events that make up electronic communications.
  • Another technical problem is in having every software designer understand and agree to the requirements for programming how a particular event is to be handled during a specific chain of events.
  • Another technical problem is to create, by simple means, the conditions necessary whereby an electronic communication can be registered without unnecessary delay.
  • Another technical problem is to create, by simple measures, the conditions necessary whereby a large number of transac- tions that appear in parallel can be evaluated simultaneously.
  • a technical problem for the designer is to be able to create, by simple measures, a balance between the operations support system's requirements for registration, and the load that registration causes on the electronic communications system.
  • Another technical problem is in being able to create control ⁇ lable relationships from the operations support system, so that a given source of raw data can be processed in several measuring instruments, which are connected through parallel or cascade connections, and stored at different locations within a database for measured data.
  • the present invention shows a method whereby an electronic communications system processes and/or converts raw data from a detected event into measured data; registers the gathered measured data; and is able to read, via an operations support system, said measured data.
  • the invention shows a method that can be used to expand an operations support system's ability to obtain different structures from the same raw data.
  • the method shows that an event- extracting system must comprise several processing and con ⁇ verting units or measuring instruments, each of which produces unique measured data from the same raw data; that at least one of said units or measuring instruments can be activated via the operations support system; that said activated unit pro ⁇ Defines and converts received raw data into unique measured data--according to an algorithm that applies to said unit--as well as registers the processed measured data in a memory; that via an operations support system said memory can be identified, and the information it contains about the mea ⁇ sured data can be read at a time that is determined by the operations support system.
  • the prime advantages that are characterizing for a method are that conditions have been created whereby, via an operations support system that is operating, one can easily choose from amongst several avai ⁇ lable forms for converting and/or for processing raw data into measured data, which conversion or processing forms can be adapted for each event-sensing point according to the opera ⁇ tions support system/systems analyst's current needs for information.
  • Figure 1 shows a telecommunications system that is connec- ted in a known way to an operations support system
  • Figure 2 shows the principle design of a system that permits the method to be exercised according to the invention
  • Figure 3 shows a telecommunications system that is connec ⁇ ted to an operations support system in a first application according to the invention
  • Figure 4 shows a telecommunications system that is connec ⁇ ted to an operations support system in a second application according to the invention.
  • the basic principle is that a systems analyst 20a for an electronic communications system 2, which has several built-in event-sensing points 3, must--from a central location, and at a later point in time via an opera- tions support system—be able to gather relevant information on an electronic communications system; for example, function, load, evident errors or faults, and disturbances .
  • the systems analyst can use gathered relevant information either immediately, or in the long-term; for example, to keep statistics.
  • the principle on which the invention is based requires an electronic communications system to use several event- sensing points 3a that are arranged so that they can, depen ⁇ ding on a corresponding current event, provide raw data and convert the event in a measuring instrument into information. or measured data.
  • a tele ⁇ communications system 2 uses a tele ⁇ communications system 2 to represent an electronic communi- cations system.
  • the known telecommunications system is illustrated as a calling telephone apparatus 1 that is connec ⁇ ted, via a line circuit 3, to a telecommunications system 2, which after being connected by a switch 4, and by means of a line circuit 5, can be connected with another—the called-- telephone apparatus 6.
  • a seized line circuit (3 or 5) is an example of an event that, as was mentioned earlier, represents a condition worth registering.
  • An event-sensing point 3a exists in the line circuit 3.
  • a counter 7 which is an integrated part of the design of line circuit 3— is activated and incremented by '1' .
  • the counter 7 keeps track of the number of times the line circuit 3 is seized.
  • the counter 7 can be read at any chosen discrete time by the operations support system 20.
  • a choice regarding the timing of readings can provide information on the number of seizures between readings, as well as the sum of seizures from any given point in time.
  • the operations support system has read the value from the counter 7, the value can be processed using all the methods and capabilities the operations support system has to offer.
  • the operations support system can, by calculating the difference in values between two consecutive readings, determine the number of seizures during that period. This information can then be used in the long-term, for statistical objective, or in the short-term, for supervision.
  • the system could report this condition, visually or acoustically, to a systems analyst.
  • the operation support system uses the method read_counter_value.
  • Figure 2 shows the principle design of a system in which this method can be offered according to the invention.
  • a schematic drawing is shown of a line circuit 3, which con ⁇ nects to an electronic communications system 2, or a telecom ⁇ munications system.
  • Raw data is drawn from the measuring point 3a on the line circuit 3, and fed into a measuring instrument selector 21.
  • the measuring instrument selector 21 can be controlled so that it, via the operations support system 20, can mediate received raw data on conductor 22 to one or more output conductors 23a
  • a measuring instrument 24a ... 24c is connected to each of these conductors.
  • each measuring instrument 24a ... 24c is adapted to a unique, basic processing and conversion of received raw data. After the raw data is converted to measured data, it can be registered in a database 25a ... 25c for measured data.
  • the operations support system 20 can read all or part of the contents in the database 25a ... 25c for measured data.
  • Figure 2 intends to show that the operations support system 20 not only influences the selector 21, but also that the operations support system 20 can choose from amongst one or more basic preselected processes, depending on the particular process or conversion.
  • the basic process of the measuring instrument 24a might be to evaluate the seizures that occur on line circuit 3.
  • a given time interval is marked when the amount of seizures reaches a "all-time high".
  • This measured data can, in a known way, be sorted and stored in the database 25a for measured data, where it can be read at any given time by an operator 20a of the operations support system.
  • Figures 2, 3, and 4 are meant to show schematically, and given the same conditions as described for Figure 1—which is arranged to study the seizures of a line circuit--the integrated counter 7 in line circuit 3 is replaced with a measuring instrument selector 21.
  • the invention is based on the idea that the systems analyst 20a, via the operations support system 20, can--with immediate impact--choose which of several available measuring instru ⁇ ments (24a ... 24c) to connect, thereby choosing the manner in which raw data is converted into measured data. Further, the systems analyst can choose when the information stored in memory 25a ... 25c is to be read.
  • Figure 3 shows how raw data from an event in the line circuit 13 is mediated via the measuring instrument selector 17 to the type of measuring instrument (24a ... 24c) that has been selec ⁇ ted. The choice is indicated by an arrow from the operations support system 20 to the measurement selector 17.
  • the chain of events requires a line to be seized in a line circuit 13, whereby the measurement selector 17 is called--much the same as the counter 7 was called in the previous example, except that instead of increment you, the current request is to make a registration, which in it self is not an implication that a counter is to be incremented.
  • the measurement selector 17 (or 19) might appear as follows:
  • the measurement selector is general; it has no connection to line circuits or to connecting proce ⁇ dures.
  • the line circuit 3 has a measurement selector 17 for each event.
  • the measurement selector is a part of the line circuit, but does not belong to it in a technical sense. Instead, the event-extracting system 18 owns the measurement selector 17 and controls its technical design.
  • connection procedure can use--or indeed knows about--is the method register _event . All other methods are unknown and inaccessible to the line circuit.
  • the measurement selector solely consists of a list of addres ⁇ ses for measuring instruments. Initially, this list is empty.
  • the measurement selector's 19 address list for measuring instruments is empty (end).
  • variable counter value
  • the procedure steps from the line circuit 13 into the measurement selector 17, after which it steps into the measuring instrument, increments the counter, and then returns to the line circuit 13 and to the rest of the connection.
  • Figure 4 shows another example of how the invention may be applied.
  • a measuring instrument is shown to have a basic function and three sub-functions, an individual of type counter 20, level 21, or log 22.
  • connect_measur ⁇ ng_instru ⁇ * ent(my_address) which inserts the measuring instrument's address my_address, into the mea ⁇ surement selector's 17 address list of measuring instruments.
  • the connection is a lead in another chain of events. It has been initiated--via the operations support system--by the systems analyst, who in this case wants to start registering seizures of this particular line circuit.
  • This example can easily be expanded to show how one or more additional measuring instruments can be connected in series to the measurement selector 17.
  • the form of the arrangement can be seen as nearly identical to that of Figure 2, except that a systems analyst for the operations support system 20 has connected a log of type 25c to the measurement selector.
  • a seizure of the line circuit would not only cause the counter to be incremented, but would also cause the event to be logged in a log of type 25c.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Arrangements For Transmission Of Measured Signals (AREA)
  • Debugging And Monitoring (AREA)
  • Monitoring And Testing Of Exchanges (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)

Abstract

La présente invention concerne un procédé selon lequel un système d'assistance à l'exploitation (20) est raccordé à un système électronique de communications (2) qui traite ou convertit en données de mesure des données brutes (22) reçues à la suite d'un événement détecté dans le système de communications, enregistre les données recueillies, et facilite la lecture des données enregistrées. Le système d'assistance à l'exploitation dispose ainsi de possibilités étendues concernant l'extraction de structures séparées à partir des mêmes données brutes. Un système d'extraction d'événements constitué de plusieurs unités ou instruments de mesure (24a-24c) traite ou convertit les mêmes données brutes en éléments uniques de données de mesure. Le système d'assistance à l'exploitation a la possibilité d'activer au moins une des unités ou instruments de mesure. L'unité ou l'instrument de mesure (24a-24c) ainsi activé utilise un algorithme spécifique de cette unité pour traiter ou convertir en un élément unique de données de mesure les données brutes reçues. L'unité enregistre ensuite dans une mémoire ou une base de données (25a-25c) de données de mesure les données converties. Ce système d'assistance à l'exploitation (20) permet en outre d'identifier la mémoire considérée et de lire les informations qu'elle contient concernant les données de mesure.
PCT/SE1995/001451 1994-12-13 1995-12-04 Procede d'extension d'un systeme d'assistance WO1996019071A2 (fr)

Priority Applications (3)

Application Number Priority Date Filing Date Title
EP95941285A EP0797888A2 (fr) 1994-12-13 1995-12-04 Procede d'extension d'un systeme d'assistance
AU42756/96A AU4275696A (en) 1994-12-13 1995-12-04 A method for expanding a supporting system
JP8518682A JPH10510960A (ja) 1994-12-13 1995-12-04 支援システムの拡張方法

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
SE9404352-8 1994-12-13
SE9404352A SE516541C2 (sv) 1994-12-13 1994-12-13 Metod för att utöka ett driftstödssystem

Publications (2)

Publication Number Publication Date
WO1996019071A2 true WO1996019071A2 (fr) 1996-06-20
WO1996019071A3 WO1996019071A3 (fr) 1996-08-29

Family

ID=20396334

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/SE1995/001451 WO1996019071A2 (fr) 1994-12-13 1995-12-04 Procede d'extension d'un systeme d'assistance

Country Status (5)

Country Link
EP (1) EP0797888A2 (fr)
JP (1) JPH10510960A (fr)
AU (1) AU4275696A (fr)
SE (1) SE516541C2 (fr)
WO (1) WO1996019071A2 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6625266B1 (en) 1997-12-16 2003-09-23 Nokia Corporation Event pre-processing for composing a report

Family Cites Families (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
HU187216B (en) * 1983-02-01 1985-11-28 Bhg Hiradastech Vallalat Circuit arrangement for measuring, watching and influencing events being dependent upon and/or independent of each other and taking place i numerous telephone circuits
NL9101755A (nl) * 1991-10-21 1993-05-17 Nederland Ptt Bewakingssysteem voor het bewaken van een telecommunicatienetwerk met een of meer abonneecentrales.

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6625266B1 (en) 1997-12-16 2003-09-23 Nokia Corporation Event pre-processing for composing a report

Also Published As

Publication number Publication date
SE9404352L (sv) 1996-06-14
SE9404352D0 (sv) 1994-12-13
JPH10510960A (ja) 1998-10-20
SE516541C2 (sv) 2002-01-29
AU4275696A (en) 1996-07-03
WO1996019071A3 (fr) 1996-08-29
EP0797888A2 (fr) 1997-10-01

Similar Documents

Publication Publication Date Title
CN1926805B (zh) 支持宽带电信业务的接入网的质量状况分析系统和方法
AU6515498A (en) A telecommunications performance management system
CN108566424A (zh) 基于服务器资源消耗预测的调度方法、装置和系统
CN101132375A (zh) 网络流量统计方法及装置
KR20030021409A (ko) 실시간 시스템의 씨피유 타스크 점유율 측정장치
Chan Performance analysis of telecommunications and local area networks
US5892818A (en) Method of controlling message overload on a program in a plural processor controlled switching system
CN116700920A (zh) 云原生混合部署集群资源调度方法及装置
CN111158904A (zh) 一种任务调度方法、装置、服务器及介质
CN115021861B (zh) 设备管理方法及装置
CN115794423A (zh) 一种智能机房的管理方法、装置、电子设备及存储介质
CN114116186B (zh) 资源动态调度方法和装置
CN109710447A (zh) 用于数据访问的方法、装置、介质和计算设备
WO1996019071A2 (fr) Procede d'extension d'un systeme d'assistance
EP1036472B1 (fr) Traitement prealable d'evenement servant a composer un rapport
EP0018834A1 (fr) Perfectionnements aux centraux téléphoniques
CN115834390A (zh) 网络链路容量管理方法、装置、设备及介质
KR960013971B1 (ko) 중용량 사설 교환기의 어텐던트 콘솔 인터페이스 장치 및 그 운용 방법
CN116208562B (zh) 链路资源分配方法、装置、电子设备及存储介质
JPH1153434A (ja) 情報処理サービス利用予測方法及びこれを用いた情報処理サービス管理装置
US20230045153A1 (en) Method and apparatus for displaying measurement parameters
Lillo Optimal operating policy for an M/G/1 exhaustive server-vacation model
SU807292A1 (ru) Устройство дл обслуживани запросов
Cao et al. Generalized Semi-Markov Processes and CI Arbitration Algorithm
Scholl et al. Finite and infinite source models for communication systems under polling

Legal Events

Date Code Title Description
AK Designated states

Kind code of ref document: A2

Designated state(s): AL AM AT AU BB BG BR BY CA CH CN CZ DE DK EE ES FI GB GE HU IS JP KE KG KP KR KZ LK LR LS LT LU LV MD MG MK MN MW MX NO NZ PL PT RO RU SD SE SG SI SK TJ TM TT UA UG US UZ VN

AL Designated countries for regional patents

Kind code of ref document: A2

Designated state(s): KE LS MW SD SZ UG AT BE CH DE DK ES FR GB GR IE IT LU MC NL PT SE BF BJ CF CG CI CM GA GN ML MR NE SN TD TG

DFPE Request for preliminary examination filed prior to expiration of 19th month from priority date (pct application filed before 20040101)
AK Designated states

Kind code of ref document: A3

Designated state(s): AL AM AT AU BB BG BR BY CA CH CN CZ DE DK EE ES FI GB GE HU IS JP KE KG KP KR KZ LK LR LS LT LU LV MD MG MK MN MW MX NO NZ PL PT RO RU SD SE SG SI SK TJ TM TT UA UG US UZ VN

AL Designated countries for regional patents

Kind code of ref document: A3

Designated state(s): KE LS MW SD SZ UG AT BE CH DE DK ES FR GB GR IE IT LU MC NL PT SE BF BJ CF CG CI CM GA GN ML MR NE SN TD TG

121 Ep: the epo has been informed by wipo that ep was designated in this application
WWE Wipo information: entry into national phase

Ref document number: 1995941285

Country of ref document: EP

ENP Entry into the national phase

Ref country code: US

Ref document number: 1997 849368

Date of ref document: 19970605

Kind code of ref document: A

Format of ref document f/p: F

REG Reference to national code

Ref country code: DE

Ref legal event code: 8642

WWP Wipo information: published in national office

Ref document number: 1995941285

Country of ref document: EP

WWW Wipo information: withdrawn in national office

Ref document number: 1995941285

Country of ref document: EP