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WO1999050995A1 - Systeme pour l'installation automatique d'un service internet a valeur ajoutee - Google Patents

Systeme pour l'installation automatique d'un service internet a valeur ajoutee Download PDF

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Publication number
WO1999050995A1
WO1999050995A1 PCT/EP1999/001595 EP9901595W WO9950995A1 WO 1999050995 A1 WO1999050995 A1 WO 1999050995A1 EP 9901595 W EP9901595 W EP 9901595W WO 9950995 A1 WO9950995 A1 WO 9950995A1
Authority
WO
WIPO (PCT)
Prior art keywords
internet
service
configuration
configuration device
value
Prior art date
Application number
PCT/EP1999/001595
Other languages
German (de)
English (en)
Inventor
Thomas Werner
Dennis Straub
Karl-Johann PÜTZ
Jan Matthiesen
Original Assignee
Siemens Aktiengesellschaft
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Siemens Aktiengesellschaft filed Critical Siemens Aktiengesellschaft
Publication of WO1999050995A1 publication Critical patent/WO1999050995A1/fr

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5041—Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the time relationship between creation and deployment of a service
    • H04L41/5054—Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/5061—Network service management, e.g. ensuring proper service fulfilment according to agreements characterised by the interaction between service providers and their network customers, e.g. customer relationship management
    • H04L41/5064—Customer relationship management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/50—Network service management, e.g. ensuring proper service fulfilment according to agreements
    • H04L41/508—Network service management, e.g. ensuring proper service fulfilment according to agreements based on type of value added network service under agreement
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/51—Discovery or management thereof, e.g. service location protocol [SLP] or web services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/56—Provisioning of proxy services
    • H04L67/567—Integrating service provisioning from a plurality of service providers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/08—Configuration management of networks or network elements
    • H04L41/0803—Configuration setting
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/28—Restricting access to network management systems or functions, e.g. using authorisation function to access network configuration
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]

Definitions

  • the subject of the application relates to a system and a method for the automatic establishment of an Internet value-added service.
  • An Internet value-added service includes a zerfunktionen via web browser accessible and displayable user interface and multimedia information content and groove ⁇ which are placed on one or more networked Websei- th.
  • Such user functions are, for example, the provision of bidirectional communication or data transport services between the provider and the customer, the reservation of storage space for receiving provider and customer data in the course of business transactions and the processing of order, delivery and payment transactions. Additional functions include, for example, service administration (setting up, changing and deleting access rights), recording and evaluating the identity and transaction patterns of service users, automatic data backup and protection of all data from unauthorized access.
  • the basic steps required to set up an Internet value-added service include:
  • the subject of the application is based on the problem of specifying a system which avoids the stated difficulties.
  • the object of registration offers an automatic configuration of the functionalities required for the provision of an Internet value-added service based on the interaction with the user through a configuration manager communicating with the function modules.
  • the concept of a configuration manager for coordinating the administrative processes (the configuration manager complements the core functions in the software architecture of the overall platform with a higher-level configuration and management system.
  • the object of registration thus enables the operator to:
  • the illustrated invention of an automated, customer-activated integral platform for Internet value-added services solves the shortcomings outlined at the beginning for a conventional system for Internet value-added services by means of a technical system which automatically performs the functions required to set up an Internet Value-added service selected, integrated and configured.
  • the system has the following properties:
  • the Configuration Manager is connected to the interface modules of the individual, coordinated functionalities via a common message bus (Fig. 3). These provide the functions requested by the Configuration Manager.
  • Functions for the interactive, direct value-added service configuration by the future value-added service provider are e.g. Customer registration, access control, communication channels, security, transaction logging and invoicing.
  • the illustrated invention has a number of additional features:
  • switchboard SW for: switch
  • EWSD Electronic Dialing System ⁇ Digital
  • the implementation of the Internet Service Integrator can be distributed across the locations of an election switching system.
  • the local provision of value-added services means that access via the election 7 communication system achieve a particularly high access speed.
  • Information about the charging and authentication of users can be exchanged between geographically distributed components of the Internet Service Integrator connected to the switching system via the central signaling channel No. 7 of the switching system SW.
  • the solution according to the invention can also be implemented in an integrated form with other switching systems.
  • the solution according to the invention can be implemented as an autonomous system without connection to switching systems, providing the necessary functionalities.
  • FIG. 1 shows a basic illustration of a system according to the prior art that offers Internet value-added services
  • FIG. 2 shows a basic illustration of an automated, customer-activated integrated Grail platform for Internet value-added services (Internet Service Integrator)
  • FIG. 3 shows a structure of how the service integrator interacts with subscriber devices, a dialing switch SW, an access device to the Internet POP (for: point of presence) and the Internet PI (for: public Internet) and
  • SW software
  • Fig. 1 shows a system as it is traditional for Internet value-added services.
  • core functions such as B. a fee offered by the service provider A (billmg), a subscriber identification offered by the service provider B (authentication), a data processing facility offered by the service provider C for World Wide Web - Internet services (WWW- Server), an infrastructure offered by the service provider A, own services offered by the service provider D (Generic Service offered by Service Provider), own services offered by the service provider E, own services offered by the service provider F. given.
  • Fig. 2 is m the area of competence of a supervisor with Netzdienste- services integrator (Operator Service with inte grator ⁇ ) a plurality of different Emzelfunktionen such.
  • An Internet-based service is in the area of responsibility of business customers
  • FIG. 3 shows how subscriber terminals TEI, TET, a dialing switching device SW, an access device to the Internet POP (for: Point of Presence), the Internet PI (for: Public Internet) and the services integrator formed by the configuration device CM and the core functions ( Service integrator).
  • the Internet POP for: Point of Presence
  • the Internet PI for: Public Internet
  • Service integrator formed by the configuration device CM and the core functions
  • the Configuration Manager is connected to the interface modules of the individual, coordinated functionalities (core functions) via a common message bus CMB. These provide those requested by the Configuration Manager
  • the configuration device CM has a central administration of the subscriber database (central administration of customer database) and a control of the configuration (control of configuration).
  • the services integrator is in each case via an interface, such as. B. an interface of the type Switchmg System Interface connected to the SW switch and the access device to the Internet POP.
  • the end-of-line direction for Internet TEI and the end-of-line direction 10 for telephone services TET are connected in a manner known per se via a digital line unit DLU and a line trunk group LTG to the switching network SN (for: Switchmg Network) of the dialing switching device.
  • the switching network SN of the dialing switching device Via a line trunk group LTG, the switching network SN of the dialing switching device, which is otherwise controlled by a central processor CP (for: Central Processor), is connected to the modem pool of the access device to the Internet POP.
  • the modem pool is connected on the one hand via an IWU collaboration device (for: Inter Workmg Unit) and on the other hand directly to an access routing device for the Internet (IP Access Router) which is connected to the (Public) Internet.
  • IWU collaboration device for: Inter
  • the SW (software) architecture of the Internet-Servive-Integrator, shown in FIG. 4, is divided by a dashed-line separating plane m, a service usage and a service configuration.
  • the configuration device CM On the side of the service configuration, the configuration device CM, as represented by a double arrow, is operatively connected to the operator.
  • the configuration device is, as represented by double arrows, via interface modules for partial functions (partial service interfaces) with functional modules for partial services FM m active connection.
  • a web server as represented by a double arrow, with a subscriber end direction for Internet TEI active connection.
  • the web server is, as shown by double arrows, via interface modules for partial functions (partial service interfaces) with functional modules for partial services FM m active connection.
  • the web server is as provided DAR by a double arrow, with the configuration device CM m Wirkverbin ⁇ dung.
  • a user (1) who wants to set up an Internet value-added service dials into the modem pool of the subscriber to the dialing system via the dialing system (2).
  • POP the Internet service integration function.
  • the configuration manager (7) accepts the request via the common message bus, generates an appropriate entry form (wizard) and activates the authentication of the user by means of the authentication module (8), which queries the database of the configuration manager.
  • the Authentication Module can query the authentication database of the connected dialing system via the Common Message Bus and the Switchmg System Interface (9) and thereby determine additional user information. The result is transmitted to the Configuration Manager via the Common Message Bus.
  • the Configuration Manager activates a Configuration Wizard, which first uses an overview form to determine which partial services the user requires. Afterwards, the Configuration Manager submits suitable, subordinate entry forms for the desired sub-functionalities of the Internet value-added service and completes them by the user.
  • the user is offered preconfigured standard modules for each service, eg web page empty forms with header, rare division, navigation bar and background image for the presentation of the service. The user only has to choose from a finite number of options, for example on the basis of checklists for the preferred variant of electronic payment, or make specifications in text form, for example for the company Internet address. Furthermore, the specification or It is possible to select values for predefined scalar parameters, for example the number of websites required, the size of the buffer memory provided or the available bandwidth of selected communication channels. 4. After complete entry of the for the Internet
  • the complete data record is transferred to the Configuration Manager via the Common Message Bus and stored in the Customer & Configuration Database (10).
  • the relevant parameters for the resources selected by the user are sent from the configuration manager via the common message bus to the corresponding interfaces of the configuration modules of infrastructure and
  • the user After completing the configuration, the user is notified of the establishment of the Internet; added value service defined by him. From this point on, the service is available for use by the customer via the Internet.

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • General Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Finance (AREA)
  • Development Economics (AREA)
  • Marketing (AREA)
  • Strategic Management (AREA)
  • Physics & Mathematics (AREA)
  • Economics (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Selon l'invention, une plateforme pour des services Internet à valeur ajoutée, qui sélectionne, intègre et configure automatiquement les fonctions nécessaires en fonction des souhaits du client, pour installer un service Internet à valeur ajoutée, forme un intégrateur de services Internet. Ce dernier offre à l'exploitant et au client une installation et un fonctionnement peu complexes d'un service Internet à valeur ajoutée.
PCT/EP1999/001595 1998-03-31 1999-03-11 Systeme pour l'installation automatique d'un service internet a valeur ajoutee WO1999050995A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
EP98105901.7 1998-03-31
EP98105901 1998-03-31

Publications (1)

Publication Number Publication Date
WO1999050995A1 true WO1999050995A1 (fr) 1999-10-07

Family

ID=8231695

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/EP1999/001595 WO1999050995A1 (fr) 1998-03-31 1999-03-11 Systeme pour l'installation automatique d'un service internet a valeur ajoutee

Country Status (1)

Country Link
WO (1) WO1999050995A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2001050725A1 (fr) * 2000-01-06 2001-07-12 Telefonaktiebolaget Lm Ericsson (Publ) Systeme et procede fournissant des services a valeur ajoutee (vas) dans un reseau de telecommunications integre a l'aide d'un module enfichable teleprogrammable

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1997018515A1 (fr) * 1995-11-13 1997-05-22 Lakshmi Arunachalam Procede et appareil pour la commutation de reseau a valeur ajoutee configurable et acheminement d'objets
US5710887A (en) * 1995-08-29 1998-01-20 Broadvision Computer system and method for electronic commerce

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5710887A (en) * 1995-08-29 1998-01-20 Broadvision Computer system and method for electronic commerce
WO1997018515A1 (fr) * 1995-11-13 1997-05-22 Lakshmi Arunachalam Procede et appareil pour la commutation de reseau a valeur ajoutee configurable et acheminement d'objets

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
RANABIR GUPTA ET AL: "TECHNICAL ASSESSMENT OF (T)INA - TMN - OSI TECHNOLOGY FOR SERVICE MANAGEMENT APPLICATIONS", PROCEEDINGS OF THE NETWORK OPERATIONS AND MANAGEMENT SYMPOSIUM (NOM, KISSIMMEE, FEB. 14 - 17, 1994, vol. 3, no. SYMP. 4, 14 February 1994 (1994-02-14), INSTITUTE OF ELECTRICAL AND ELECTRONICS ENGINEERS, pages 877 - 897, XP000452395 *
SIRBU M ET AL: "NETBILL: AN INTERNET COMMERCE SYSTEM OPTIMIZED FOR NETWORK DELIVERED SERVICES", DIGEST OF PAPERS OF THE COMPUTER SOCIETY COMPUTER CONFERENCE (SPRING) COMPCON, TECHNOLOGIES FOR THE INFORMATION SUPERHIGHWAY SAN FRANCISCO, MAR. 5 - 9, 1995, no. CONF. 40, 5 March 1995 (1995-03-05), INSTITUTE OF ELECTRICAL AND ELECTRONICS ENGINEERS, pages 20 - 25, XP000577034 *

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2001050725A1 (fr) * 2000-01-06 2001-07-12 Telefonaktiebolaget Lm Ericsson (Publ) Systeme et procede fournissant des services a valeur ajoutee (vas) dans un reseau de telecommunications integre a l'aide d'un module enfichable teleprogrammable

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