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WO2002006977A2 - Systeme et procede pour transmettre des donnees/informations concernant des produits et des services - Google Patents

Systeme et procede pour transmettre des donnees/informations concernant des produits et des services Download PDF

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Publication number
WO2002006977A2
WO2002006977A2 PCT/EP2001/008245 EP0108245W WO0206977A2 WO 2002006977 A2 WO2002006977 A2 WO 2002006977A2 EP 0108245 W EP0108245 W EP 0108245W WO 0206977 A2 WO0206977 A2 WO 0206977A2
Authority
WO
WIPO (PCT)
Prior art keywords
data
user interface
user
wib
uid
Prior art date
Application number
PCT/EP2001/008245
Other languages
German (de)
English (en)
Other versions
WO2002006977A3 (fr
Inventor
Wolfgang Richter
Original Assignee
R2 Ag
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by R2 Ag filed Critical R2 Ag
Priority to AU2001281988A priority Critical patent/AU2001281988A1/en
Priority to EP01960508A priority patent/EP1436739A2/fr
Publication of WO2002006977A2 publication Critical patent/WO2002006977A2/fr
Publication of WO2002006977A3 publication Critical patent/WO2002006977A3/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions

Definitions

  • the present invention relates to a system and a method for transmitting data.
  • the invention relates to a system and a method for transmitting data / information associated with products and / or services, the data / information being requested wirelessly and made available to a user.
  • the invention is directed to a system and a method by means of which data / information about products and services can be acquired or used, for which purpose user-friendly end user devices are used in particular.
  • the invention is therefore also concerned with end user devices for the wireless transmission of data / information and with methods for operating the same.
  • Different advertising measures and means are used to make data / information about products and services available to a customer.
  • information signs or boards, labels and the like are arranged in spatial association with products, which provide the customer with product-specific information (e.g. price, technical data, clothing size, ).
  • product-specific information e.g. price, technical data, clothing size, .
  • Such advertising media usually only provide a small amount of product information, which is often not sufficient, particularly with technical products, to persuade a buyer to purchase a product.
  • additional effort is required for the customer, for example to ask a seller or to study the relevant brochure material.
  • information terminals installed in a sales room are often used.
  • the product information can be called up by a buyer using an interactive user interface, for example in the form of a touch-sensitive screen.
  • a buyer can no longer receive the desired product information in the (immediate) vicinity of the product in question, but must go to an information terminal. Since many customers "save” this "walk” to a user terminal, the (advertising) effectiveness of information terminals is often unsatisfactory. It should also be noted that buying interest declines when a buyer moves away from a product that is of interest to him, in order to call up corresponding product information at an information terminal.
  • data / information about products and services is provided without spatial reference to them.
  • posters, radio and television broadcasts and the like are used for this.
  • larger amounts of data / information can be supplied to the customers, but the purchase of products and the use of services are sometimes very expensive for the customers.
  • a customer has opted for a product or service based on billboard advertising, radio or television broadcasting, he can personally visit the relevant provider to purchase the product or use the service.
  • Many providers have recently been offering the possibility of handling the purchase of products or the use of services by telephone. In this case, a buyer must not only contact the relevant provider by phone, but also provide him with personal data (e.g. name, address, bank account, credit card number, ).
  • the object of the invention is to create a possibility that allows a customer to easily obtain data / information about products and services and, if necessary, to decide for them without great effort, ie to acquire or . to claim something.
  • the invention is intended to provide a system which comprises easy-to-use, universally usable devices for transmitting and / or providing data / information about products and services and / or user-friendly end user devices.
  • the system or its facilities should support a customer in obtaining data / information about products and services and / or in acquiring or using them.
  • the invention is also intended to provide a method which is suitable for operating such a system and / or in conjunction with known suitable systems to enable operation which is comparable to the operation of the system of the invention. Detailed description of the invention
  • a system for the transmission of data / information about products and / or services with a user interface that can be assigned to a product and / or a service and a device for activating the user interface by a user and a transmission device for sending the
  • the user interface has characteristic data
  • a computing unit for receiving the data from the user interface, which has a selection device for selecting data / information about products and / or services depending on the received data, and a transmission device for sending the selected data, and an output device for receiving the selected data for reproducing the received data as data / information about the product and / or the service for the user.
  • the user interface can be activated via a touch-sensitive sensor by touching the user and / or by means of an optical sensor by means of an optical signal.
  • the user interface can comprise a device for receiving externally supplied data
  • the transmitting device of the user interface for transmitting the externally supplied data should be designed with the data identifying the user interface.
  • the user interface preferably also has a memory for storing the data characterizing the user interface and / or the externally supplied data and / or data used to control the selection of the data by the selection device and / or the output device.
  • a first end user device In order to supply data to the user interface externally, a first end user device can be used which has a memory for storing data identifying the user and / or the control data for the selection device and / or the
  • a second end user device can be used, which has a device for receiving the data transmitted via the body antenna of the first end user device and a device for generating the optical signal.
  • the selection device is preferably an intelligent passage portal for selecting the data from a database and / or for selecting and / or controlling the output device as a function of the data of the user interface.
  • an interface device connected to the selection device in order to establish a connection with an external system depending on the data of the user interface.
  • the display device comprises an optical display device of the user interface and / or an output device assigned to the user interface, and / or a computer and / or telephone system of the user for reproducing data / information about the product and / or the service in response to the external System in response to data transmitted from the interface device that specify data / information about the product and / or the service.
  • the invention provides a method for transmitting data / information about products and / or services with the following steps: assigning a user interface to a product and / or a service,
  • the invention also provides a user interface which is particularly suitable for use with the system described above and / or for carrying out the method described above.
  • the user interface has a device for activation by a user and a transmission device for sending data identifying the user interface in response to the activation, the user interface for operation being assigned to a product and / or a service.
  • a first end user device which has a memory for storing data identifying a user and / or the control data and one with the User-connected body antenna for transmitting the data of the memory to an interface by means of touch by the user.
  • a second end user device in particular for use with the first end user device, which has a device for receiving over a body antenna attached to the body of a user and a device for generating an optical signal which reproduces the received data.
  • FIG. 1 is a schematic representation of a user interface according to the invention
  • FIG. 2 shows a schematic illustration of a first end user device according to the invention
  • 3 shows a schematic illustration of a second end user device according to the invention
  • Fig. 4 is a schematic representation of the computing unit according to the invention.
  • Fig. 5 is a schematic representation of the system according to the invention.
  • Wireless Information Button (W.I.B.)
  • a user interface hereinafter referred to as a wireless information button, is a user interface that can be assigned to a product or a service, more precisely an offer of a service, with which data / information about the product or the service is requested and / or transmitted, as described in more detail below .
  • the term "wireless” was chosen to clarify that the requesting and / or transmission of the data / information is carried out essentially without a fixed electrical connection to corresponding further devices or devices.
  • the term “button” was chosen because the operation of the wireless information button is comparable to the interactive operation of a conventional (push) button.
  • a conductive material which forms an optical sensor 104, is located in front of a capacitor 102 for suppressing direct voltage or constant light.
  • a ripple voltage in the range from 30 to 100 Hz is fed via the capacitor 102 to a trigger amplifier 106.
  • the trigger amplifier 106 generates a square wave signal and feeds it to an input of a mic rocontrollers 108 or comparable electronics.
  • the microcontroller 108 is preferably operated in a power-saving sleep mode until the square-wave signal supplied by the trigger amplifier 106 gives the microcontroller 108 a rectangularly amplified ripple voltage and “wakes up”.
  • the microcontroller 108 is connected to a radio module 110, which is activated by the microcontroller 108 after receiving the square-wave signal from the trigger amplifier 106 in order to send data to a data receiver (not shown) (i.e. generally a node manager described below).
  • the data to be sent are stored in a memory area (not shown) of the microcontroller 108 and comprise a unique identifier for the wireless information button, WIBID for short, and, if required, a handling code, HC (handling code) for short.
  • This data is preferably transmitted by the radio module 110 with a checksum.
  • the function of the HC which contains further information for the data receiver, not shown, is described in more detail below.
  • the Wireless Information Button W.I.B. has further sensors, not shown, for example proximity sensors, temperature-sensitive sensors, infrared light-sensitive sensors, motion-sensitive sensors, etc., which are connected to the microcontroller 108.
  • sensors for example proximity sensors, temperature-sensitive sensors, infrared light-sensitive sensors, motion-sensitive sensors, etc.
  • One or more of these sensors can be used to activate the microcontroller 108 in connection with the optical sensor 104 or independently thereof in the manner described above.
  • the wireless information button WIB can contain optical display devices (not shown), for example color-variable display elements, lamps, (preferably miniaturized) liquid crystal displays, etc., which, under the control of the microcontroller 108, display the operating state of the wireless information button WIB and / or to display data / information about products or services.
  • optical display devices not shown
  • color-variable display elements for example color-variable display elements, lamps, (preferably miniaturized) liquid crystal displays, etc.
  • the wireless information button WIB can contain optical display devices (not shown), for example color-variable display elements, lamps, (preferably miniaturized) liquid crystal displays, etc., which, under the control of the microcontroller 108, display the operating state of the wireless information button WIB and / or to display data / information about products or services.
  • This also allows the user to be shown a price of the product / service, which is determined in a database as a function of information about certain classifications of the customer. This allows, for example, the previous purchase behavior, the previous purchase volume of the
  • the optical sensor 104 and / or one or more of the further sensors can also be used to externally supply data to the microcontroller 108.
  • the microcontroller 108 has personal data of a user of the wireless information button W.I.B., e.g. to supply a user identification identifier (UID).
  • corresponding signals e.g. light signals, electromagnetic signals
  • a device 112 e.g. a device that receives data from a user of the wireless information button.I.B.
  • corresponding signals e.g. light signals, electromagnetic signals
  • the device 112 can be, for example, a filter with a downstream low-pass filter and / or a PLL circuit, which make it possible to demodulate modulated digital externally-fed signals and to supply it to a (serial) input of the microcontroller 108.
  • the device 112 shown in FIG. 1 as a separate component can also be integrated into the microcontroller 108 as a unit.
  • the ability to use the Wireless Information Button W.I.B. Feeding data externally can also be used to store or replace data (e.g. WIBID, HC) in the memory area of the microcontroller 108, not shown.
  • WIBID Wireless Information Button
  • HC Wireless Information Button
  • the radio module 110 can also receive signals that are used, for example, in addition or as an alternative to the aforementioned external signals, or signals that are used to control the optical display elements (not shown).
  • the signals for the optical display devices can be used to control them for displaying the operating state of the wireless information button WIB and / or for displaying data / information about products or services.
  • a conductive interrupter (not shown) is arranged on the rear side, which preferably has an adhesive surface, which generates a corresponding signal when the wireless information button WIB is removed.
  • the wireless information button WIB can send data to the data receiver (not shown) (ie a node manager) which is used to ensure that the device is ready for operation (sleep mode) and / or is operated Wireless Information Buttons WIB specify.
  • the data receiver not shown
  • This functional check of the Wireless Information Button W.I.B. can also be used as an anti-theft device for the Wireless Information Button W.I.B. and for one with the Wireless Information Button W.I.B. connected object (product, advertising poster, information board, ...) can be used. If the data receiver (node manager) does not receive such data from the Wireless Information Button W.I.B., this may indicate that the Wireless Information Button W.I.B.
  • Wireless Information Button W.I.B. destroyed in the theft or from a for the Wireless Information Button W.I.B. permitted / specified area (e.g. an approved / specified transmission area between the Wireless Information Button W.I.B. and the data receiver) has been removed. Additionally or alternatively, it is possible that the Wireless Information Button W.I.B. transmits such data at the request of the data recipient (node manager).
  • specified area e.g. an approved / specified transmission area between the Wireless Information Button W.I.B. and the data receiver
  • Improved theft protection for the Wireless Information Button WIB and for objects connected to it is achieved if another receiver (not shown) (which in this case can be a node manager or another suitable receiver) is used, which uses the signals of the WIB receives wireless information buttons only if it is removed from the permitted / specified area.
  • a receiver can be arranged, for example, in the entrance and / or exit area of a shop in order to generate a corresponding (alarm) signal in the event of theft.
  • signals can be sent from the additional receiver which are received by the wireless information button WIB only in the event of theft.
  • the wireless in- formation button WIB suitable data / signals to the additional receiver, which then generates a suitable alarm signal to indicate theft.
  • the circuit structure of the Wireless Information Button W.I.B. with integrated antenna takes up little space, has the dimensions of a "button", and can be manufactured as an ASIC that combines all functions on one chip.
  • a Personal Code Repeater P.C.R. used to use the Wireless Information Button W.I.B. by touching the optical sensor 104 and by this touch the wireless information button W.I.B. externally. If external data / information is to be sent to the Wireless Information Button W.I.B. without direct contact between a user and the Wireless Information Button W.I.B. (i.e. wireless, contactless), a Personal Code Repeater P.C.R. used in connection with a teleselector TS, whereby the activation of the wireless information button W.I.B. can be done by touching the optical sensor 104 or also in a contactless / wireless manner.
  • An end user device hereinafter referred to as a personal code repeater
  • An end user device is an end user device that has personal / user-specific data / information that is obtained by touching the optical sensor 104 (FIG. 1) to the wireless information button W.I.B. can be transferred.
  • the Personal Code Repeater P.C.R. controlled by a microcontroller 202.
  • Data supplied via an external data input 206 are stored in a memory 204, it being possible for existing data in the memory 204 to be replaced by new data via the data input 206.
  • a programmable memory 208 which receives data to be permanently stored ("to be burned in”) via an external programming input 310.
  • the memories 204 and 208 are connected to a shift register 212.
  • the repetition characteristic of the Personal Code Repeater PCR is the ring counter operating shift register 212 is provided.
  • Data in shift register 212 is modulated in a modulator 214 connected to shift register 212.
  • the modulated signals are transmitted from modulator 214 through an output 216 to a body antenna (not shown) connected to a user's body.
  • the data stored in the memories 204 and 208 particularly include user-related data, such as the identifier identifying the user UID, a credit card number, a bank account number, product and / or service-related information (price, clothing size, car color, ).
  • user-related data such as the identifier identifying the user UID, a credit card number, a bank account number, product and / or service-related information (price, clothing size, car color, ).
  • a handling code is also provided, which is used as an alternative or in addition to the handling code (HC) of the wireless information button (W.I.B.).
  • the personal code repeater P.C.R. memories 204 and 208 are not present.
  • data to be transmitted are routed via the external data input 208 directly to the shift register 212, which contains the supplied data until the own power supply of the Personal Code Repeater P.C.R. is exhausted.
  • This limitation of the life of the Personal Code Repeater P.C.R. can be desirable if, for example, the Personal Code Repeater P.C.R. should only work during an event (e.g. a trade fair) or during a business visit.
  • a capacitor for example in the form of a gold cup, can be used instead of a battery if the personal code repeater P.C.R. should only work at very short notice.
  • Data from the Personal Code Repeater PCR are sent via the body antenna (not shown) and the body of the user to an input (not shown) of the wireless information button that is suitable for the modulated signals of the Personal Code Repeater PCR WIB fed.
  • This input of the wireless information button WIB is preferably assigned to the optical sensor 104 and / or connected to it in a structural manner.
  • Teleselektor TS An end user device, hereinafter referred to as Teleselektor TS, is used in connection with the Personal Code Repeater PCR in order to transmit its data to it without touching the wireless information button WIB. Furthermore, the teleselector TS can be used to transmit the data of the Personal Code Repeater PCR to other devices or devices that are used, for example, to check this data.
  • the teleselector TS has an input 302 which is suitable for transmitting data via the output 216 (FIG. 2) of the Personal Code Repeater P.C.R. to recieve. Even if the input 302 of the teleselector TS connects directly to the output 216 of the Personal Code Repeater P.C.R. , it is preferred that input 302 signals from the Personal Code Repeater P.C.R. via the body antenna or via the body antenna and the body of the user. In this case, the Personal Code Repeater P.C.R. Carrying user use the functions of the teleselector TS by picking up the teleselector TS and touching the input 302. The touch of the input 302 can be ensured by an appropriate design of the teleselector TS.
  • the input 302 is connected via a capacitor 304 and a trigger amplifier 306 to a device 308 which generates optical signals 310 from the signals received from the Personal Code Repeater PCR.
  • These optical signals include infrared rays, laser rays and the like.
  • An optical signal 310 emitted by the teleselector TS is received by the optical sensor 104 (FIG. 1) and / or one of the sensors (not shown) of the wireless information button WIB, which generates data from the optical signal 310, for example using the device 112. testifies that reproduce the data sent by the Personal Code Repeater PCR.
  • the radio module 110 In order to further process the data transmitted by the radio module 110 (FIG.
  • the wireless information button WIB for example by providing data / information about products and services to a user of the wireless information button WIB and / or products or assigned to the wireless information button WIB Services purchased or used, the facilities described below, namely a node manager, an intelligent gateway and a facility called Virtual User, are used.
  • the node manager KM shown in the left section of FIG. 4 has a radio module 402 to transmit data from the radio module 110 of the wireless information button W.I.B. to be received and corresponding data to the radio module 110 in response to received data.
  • a microcontroller 404 connected to the radio module 402 processes the data from the
  • Wireless Information Button W.I.B. received data.
  • the microcontroller 404 generates data which is transmitted to the wireless information button W.I.B. by means of the radio module 402. be sent, for example, to use the Wireless Information Button W.I.B. to deactivate (put into sleep mode) and / or in order to visual display devices of the Wireless Information Button W.I.B. to enable a user to activate the wireless information button W.I.B. and / or indicate the correct data transmission to the node manager KM.
  • data / information desired by a user for display by means of the optical display devices for the wireless information button W.I.B. be transmitted.
  • the node manager KM can also send data / signals to the wireless information button W.I.B. transmitted, which are used for a (continuous, cyclical) function check and / or a thief-steel protection.
  • An intelligent passage portal IDP (FIG. 4) is a device comprising hardware and software or a software program assigned to the microcontroller 404.
  • the intelligent transit portal IDP is connected to storage devices, databases or the like, which are generally indicated in FIG. 4 by the reference symbol 406.
  • This (r) data storage includes (includes) data / information from the products or services associated with the Wireless Information Button WIB, customer data (name, address, bank details, ...), provider of the products and services concerned as well as other data / information contained in Depending on the data transmitted by the Wireless Information Button WIB are required.
  • UID for the Wireless Information Button W.I.B. and the current user is accessed by the intelligent through portal I.D.P. towards the storage device (s) 406 in order to receive data / information necessary for the provision of product-related and / or service-related data / information and / or for order processing (purchase, use) with regard to the wireless information button W.I.B. receive assigned products or services.
  • the handling code (HC) can contain information about whether and / or which data / information about products and services are to be provided, how the provision has to be made, whether the current user of the wireless information button W.I.B. would like to purchase or use the product or service in question, etc.
  • the intelligent passage portal IDP is connected to output devices (not shown).
  • the output devices include optical and acoustic output devices, such as monitors, screen systems, loudspeaker systems, ticker devices and the like.
  • the output device (s) is (are) preferably arranged so that the current user of the wireless information button WIB can use the data / information made available without moving away from the Wireless Information Button WIB assigned to a product or service.
  • the product-specific or service-specific data / information can also be sent via the KM node manager to the Wireless Information Button W.I.B. transmitted back, which provides this data / information to the user by means of its optical display devices.
  • the intelligent transit portal I.D.P. the KM node manager and / or the Wireless Information Button W.I.B. provides user-specific data / information, for example using the memory device (s) 406 as a function of the identifier UID identifying the user.
  • data can include, for example, the name, address, bank details and the like of the user as well as user-specific data / information (clothing size, car color, delivery dates, ...) relating to the product or service.
  • the data / information requested by the user can then be provided tailored to the user.
  • VU Virtual User
  • VU virtual user interface
  • Fig. 4 One with the intelligent through portal I.D.P. Connected and hereinafter referred to as virtual user interface VU (Fig. 4) enables connections to be made with existing computer systems, computer structures, networks (e.g. the Internet) and the like without the current user of the wireless information button W.I.B. is required.
  • the virtual user VU can be a device comprising hardware and software or a software program assigned to the node manager KM and / or the intelligent passage portal IDP, which establishes the connections mentioned using a corresponding device (not shown), for example a modem.
  • a corresponding device not shown
  • the virtual user VU carries out the steps which a user normally undertakes automatically in order to establish a connection with another computer system and / or a network. put.
  • the computer systems and / or networks of providers of the products or services can be contacted by the virtual user VU in order to provide the current user of the wireless information button WIB with desired data / information, for example in the form of electronic messages (e-mail), Provide prospectus / information documents or telephone advice to be sent by customer service.
  • Order processing that would be necessary to acquire a desired product or to use a desired service can also be initiated without the customer (ie the current user of the Wireless Information Button WIB) taking the appropriate measures (himself). must take.
  • connections that can be established by the virtual user VU include connections for the transmission of electronic messages (e-mail), for access to Internet pages (WEB pages) of corresponding product and service providers and telephone connections to providers.
  • e-mail electronic messages
  • WEB pages Internet pages
  • telephone connections it is additionally necessary that the virtual user VU is able to generate corresponding voice data depending on the data received, which are forwarded using voice-generating devices via a telephone connection.
  • a wireless information button WIB is arranged spatially assigned to a product 502 or an offer for a service 504.
  • the wireless information button WIB is attached to the product 502 or the offer of the service 504 at a suitable point using the adhesive surface on the back.
  • the wireless information button WIB has a sensory device 506, which comprises one or more of the sensors described with reference to FIG. 1.
  • a signal lamp 508 and a miniaturized LCD display 510 are used as optical display devices, the signal lamp 508 indicating the activation of the wireless information button WIB and the LCD display 510 as an electronic display. chain is used, for example, to display the price, delivery time and the like of the product or service.
  • a Personal Code Repeater P.C.R. uses the sensory device 506. This activates the wireless information button W.I.B., which in response transmits data to a node manager KM, using radio signals with a carrier frequency of 433 MHz, for example.
  • the transmitted data characterize the Wireless Information Button W.I.B. or the product 502 assigned to it or the service 504 assigned to it.
  • the node manager KM forwards this data or corresponding data / information to the intelligent transit portal I.D.P. further.
  • the intelligent through portal I.D.P. accesses a database 514 in response to the received data / information, which can be a locally assigned and / or a central database.
  • the wireless information button W.I.B. Requested data / information is obtained from database 514 and is dependent on the wireless information button W.I.B. transferred handling codes (HC) to the LCD display 510 of the Wireless Information Button W.I.B. and / or transmitted to a further output device 516, which is, for example, an LCD display arranged centrally in a sales room.
  • the data / information is preferably transmitted to the output device 516 wirelessly.
  • the intelligent transit portal IDP can provide not only product-specific or service-specific, but also customer-specific data / information. If, for example, the data of the Personal Code Repeater PCR include information about the size of the user or his wishes regarding the equipment details of a vehicle, corresponding data tailored to the user (customer) are used using data from the database 514.
  • Product-specific or service-specific data / information e.g. price, delivery time, ...) provided.
  • the intelligent passage portal I.D.P. corresponding data to the Virtual User VU.
  • the virtual user VU establishes a connection with an external computer system 518, an external network 520 (eg the Internet) or an external telephone network 522 and informs a provider of the product 502 or the service 504 about the user's data / information request 512.
  • the provider can then send the desired data / information to the user 512 in the form of a catalog, by means of a telephone consultation, an electronic message and the like.
  • corresponding data is sent by the Wireless Information Button W.I.B. via the KM node manager, the intelligent transit portal I.D.P. and the virtual user VU, as described above, forwarded to the corresponding provider.
  • Such data can be obtained using data stored in the Personal Code Repeater P.C.R. stored data and / or by the original activation of the wireless information button W.I.B. or by reactivating the wireless information button W.I.B. be generated.
  • a wireless information button WIB is displayed in the entrance area of a shop, branch, exhibition stand or the like. orders to receive data / information of a personal code repeater PCR of a customer / user.
  • a wireless information button WIB can be attached to a door, more precisely to a doorknob, or to another device / device that is necessarily touched by a user in order to receive data / information from a customer / user Get Personal Code Repeaters PCR.
  • the customer / user can not only be greeted personally (by name) by means of an audio and / or video system, but also It is also possible to provide the customer / user with product and / or service-related data / information in the entrance area which are tailored to his / her needs and / or which may be of interest to him / her.

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Abstract

La présente invention concerne un système et un procédé pour mettre à la disposition d'un utilisateur, de manière simple, des données/informations concernant des produits et/ou des services. A cette fin, une interface d'utilisation associée à un produit et/ou à un service est mise en oeuvre. Cette interface d'utilisation est activée par l'utilisateur, notamment par un contact. L'interface d'utilisation envoie ensuite à une unité de calcul des données qui sont nécessaires pour sélectionner les données/informations souhaitées. La reproduction des données/informations souhaitées est commandée par l'utilisation de données de l'interface d'utilisation. Un dispositif d'interface est utilisé afin d'établir des connexions aux systèmes externes (tels que des systèmes de calcul externes, des réseaux externes ). Ces connexions sont notamment réalisées par ledit système, de façon que l'utilisateur ne doit pas être actif pour établir les connexions. Ces connexions permettent de transmettre aux systèmes externes des données qui leur sont nécessaires pour mettre à la disposition de l'utilisateur des données/informations concernant des produits et/ou des services et/ou pour amorcer un traitement de commande en relation avec des produits et/ou des services qui intéressent l'utilisateur.
PCT/EP2001/008245 2000-07-17 2001-07-17 Systeme et procede pour transmettre des donnees/informations concernant des produits et des services WO2002006977A2 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2001281988A AU2001281988A1 (en) 2000-07-17 2001-07-17 System and method for transmitting data/information on products and services
EP01960508A EP1436739A2 (fr) 2000-07-17 2001-07-17 Systeme et procede pour transmettre des donnees/informations concernant des produits et des services

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE10034560.3 2000-07-17
DE2000134560 DE10034560A1 (de) 2000-07-17 2000-07-17 System und Verfahren zum Übertragen von Daten/Informationen über Produkte und Dienstleistungen

Publications (2)

Publication Number Publication Date
WO2002006977A2 true WO2002006977A2 (fr) 2002-01-24
WO2002006977A3 WO2002006977A3 (fr) 2004-05-06

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Application Number Title Priority Date Filing Date
PCT/EP2001/008245 WO2002006977A2 (fr) 2000-07-17 2001-07-17 Systeme et procede pour transmettre des donnees/informations concernant des produits et des services

Country Status (4)

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EP (1) EP1436739A2 (fr)
AU (1) AU2001281988A1 (fr)
DE (1) DE10034560A1 (fr)
WO (1) WO2002006977A2 (fr)

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3861792A (en) * 1973-09-10 1975-01-21 William R Donati Automatically activated audio-visual device
DE4033054A1 (de) * 1990-10-18 1992-04-23 Rolf Schulenberg Vorrichtung zur uebertragung von signalen
WO1993016443A1 (fr) * 1992-02-18 1993-08-19 Advanced Promotion Technologies Programmation de promotions commerciales individualisees

Also Published As

Publication number Publication date
WO2002006977A3 (fr) 2004-05-06
AU2001281988A1 (en) 2002-01-30
DE10034560A1 (de) 2002-01-31
EP1436739A2 (fr) 2004-07-14

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