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WO2008127169A1 - Procédure et système d'adaptation centralisée de services aux désirs d'utilisateurs individuels - Google Patents

Procédure et système d'adaptation centralisée de services aux désirs d'utilisateurs individuels Download PDF

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Publication number
WO2008127169A1
WO2008127169A1 PCT/SE2008/000237 SE2008000237W WO2008127169A1 WO 2008127169 A1 WO2008127169 A1 WO 2008127169A1 SE 2008000237 W SE2008000237 W SE 2008000237W WO 2008127169 A1 WO2008127169 A1 WO 2008127169A1
Authority
WO
WIPO (PCT)
Prior art keywords
user
services
attributes
profile
profiles
Prior art date
Application number
PCT/SE2008/000237
Other languages
English (en)
Inventor
Rune Roswall
Original Assignee
Teliasonera Ab
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Teliasonera Ab filed Critical Teliasonera Ab
Publication of WO2008127169A1 publication Critical patent/WO2008127169A1/fr

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/08—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using communication transmission lines
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/303—Terminal profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/52—Network services specially adapted for the location of the user terminal
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/60—Scheduling or organising the servicing of application requests, e.g. requests for application data transmissions using the analysis and optimisation of the required network resources
    • H04L67/63—Routing a service request depending on the request content or context
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/247—Telephone sets including user guidance or feature selection means facilitating their use
    • H04M1/2477—Telephone sets including user guidance or feature selection means facilitating their use for selecting a function from a menu display
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
    • H04W4/08—User group management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/10—Protocols in which an application is distributed across nodes in the network
    • H04L67/1095—Replication or mirroring of data, e.g. scheduling or transport for data synchronisation between network nodes
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724—User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
    • H04M1/72457—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to geographic location

Definitions

  • the present invention relates to a device, a procedure and a system in order to, from a view with regard to technology and system, link together and adapt different types of in one or more communication systems included services to specific preferences and desires of individual users.
  • personification In the activities of international standardization of telecommunications there have in recent years been made great efforts to find well functioning technical solutions in a field which is usually called "personification”.
  • the purpose is and has been to effect one on technology based and centralized supervision and control of users, forms of subscriptions and to that belonging devices included in one or more tele- and data communication system which can work together.
  • OMA 1 standardization work has been directed at the problem of collecting information from different network elements, among them user terminals, and use of the whole set of data to describe a generic user profile, GUP.
  • One of the purposes of this work has been to, based on a generic user profile, make possible that different classes of service and terminal settings can be created and provided to the users, and in that way make it possible to better utilize different types of in the system arranged customer databases.
  • US 6 530 083 a system for personified settings of an information management system is described.
  • An individual user preference profile is produced for each identified user of the system.
  • a combined user preference profile is determined based on the individual profiles.
  • the settings then are adjusted to an optimum, based on the combined user preference profile.
  • US 2006/0129544 describes a user preference information structure with a multi-hierarchical structure in which information is supplied to a user according to the user's preferences in a multimedia environment, an information supplier and an information user.
  • the hierarchical data structure makes supplying of information according to the user preference and depending on current environment possible.
  • Aggressive marketing via for instance e-mail, so called spam, telephone calls and other by means of different tele- and data communication systems transferable messages, and which among other things are based on personification in form of more or less general user profiles, have made a large number of recipients of such not asked for information increasingly annoyed.
  • a well functioning system where a plurality of different customer data bases are utilized and where the own selections and preferences of the end users constitute the basis of an individualization of different message services is not available today.
  • the invention aims at solving said problem.
  • the invention aims at solving said problem.
  • the aim of the invention is achieved by a procedure and a system of, by way of introduction, specified kind with in the patent claim 1 respective 11 specified characteristics.
  • Individualization is in this context a concept with regard to integration of individual user preferences or desires, roles, user position, context, infrastructure and terminal capacity, and where belonging system solution is tailored on basis of the individual user's desires and preferences. Individualization further implies that a user builds his/her own user identity by own selections and by comparison of, for instance, tailored desires from the surroundings.
  • Important parameters to the individual end user at individualization are, for instance, the security, the quality of the service, extent of system integration, accessibility and simplicity with regard to the management of accessible user profiles.
  • a factor which influences the quality at tracing and control services is, for instance, the predicted accuracy of the utilized positioning technology.
  • a private profile In order to effect an individualization of one or more services, a private profile must be created and maintained at the user device which includes, for instance, interests, desires, behavior and characteristics. The management of said profile requires interaction between in the communication system included network elements and the user.
  • the individualized services are integrated with the existing technical infrastructure, and the solutions are preferably based on one in all essentials open system based on in the context existing standards and open interfaces.
  • the individualized concept is built on one in all essentials open system architecture, but the use of services is here intentionally restricted to a specific individual and his/her immediate surroundings.
  • Figure 1 illustrates the information architecture which is utilized at one embodiment of the invention
  • Figure 2 shows the fundamental structure of an example of embodiment of the system according to the invention
  • Figure 3 illustrates an example of the use of the invention to make possible for children, elderly people or handicapped to travel alone.
  • attributes and attribute values link users and content together and constitutes a user interface in the system. Attributes regarding the content are matched with the user attributes or the attributes of the user's desired profile. The specific attribute values of the users are matched with information content to, depending on the entered content parameters, decide which content that shall be shown and how this shall be presented, at any given point of time. This process takes place via for the function arranged means in said framework.
  • a profile layer arranged in which certain values of the attributes are used to decide which content that shall be presented to which users, and under which conditions and other potential circumstances.
  • Personification further is one in the system arranged process, at which attribute values are allocated specific user profile classes by one in the system program-controlled process and where said profile classes are created and adapted depending on, among other things, the system-technological conditions at execution of the individualized services in the system.
  • the individualization is a process at which discrete attribute values are allocated manually by end users or any by him/her trusted deputy.
  • attribute layer is shown in Figure 1.
  • the attributes as such are defined, and the set of acceptable values is specified.
  • Both user and content have their own attributes, but are coordinated by in said framework arranged means to secure that the, on the higher level existing, profile information shall be well synchronized.
  • the attribute layer consequently is the set of all attributes and values, whereas a profile only is an example of this layer.
  • the system according to the invention also includes at least one portable communication device.
  • Said communication device is arranged to support fast communication of messages, music, video screening, e-mail, telephone services over Internet, storing and showing of photos.
  • said device also includes a web browser.
  • FIG 2 an example of the system according to the invention is shown.
  • the system includes a central user PC- platform 2, which communicates via Bluetooth, BT, with for instance a mobile terminal 4 for transmission and reception of SMS, and with a GPS-device 6 for positioning.
  • the connection of the GPS-device 6 with a satellite for reception of data for the positioning is shown schematically in the Figure.
  • the user PC- platform 2 further communicates with Internet over WLAN, Wireless Local Area Network.
  • the user's mobile terminal 4 can, in a conventional way, communicate with other, external mobile terminals 8.
  • FIG. 3 a scenario is described illustrating an example of how the invention can be used for control of, for instance, children, elderly people or handicapped, when they are alone, for instance during a journey.
  • a controlling person then first makes certain inputs into the Travel Manager, which is best made up of said communication device, block 10 in Figure 3. At this input, alarm buttons at the device and alarm messages are defined, block 12 in Figure 3.
  • time and position of the traveler are continuously updated by in the system arranged means, block 16 in Figure 3. If time and position data fulfill certain predefined criteria, for instance that the traveler is getting too late to catch a specified means of communication, for instance bus, train or plane, or is deviating too much from a predefined route, an alarm is triggered, block 18 in Figure 3, which is transmitted to the controlling person to draw his/her attention to the situation, block 20 in Figure 3. As is shown in block 20, the alarm is sent via SMS to said controlling person.
  • the course of events can be as follows.
  • the user has some form of handicap and shall alone make a rather long journey with the purpose of visiting relatives living in another country.
  • One by the user trusted person has prior to the journey ordered tickets, made necessary reservations, downloaded timetables and alarm messages in the user's portable communication equipment, and also created one for the user's specific needs adapted user-friendly interface.
  • Checking point messages have been created in the portable communication equipment, so that controlling person or other contact person via in the system included means is informed automatically in different stages of the journey about the user's arrival at, and depart from, different places.
  • Said communication equipment also may have been provided, if so has been considered advisable, with, for instance, video clips which show the user where different facilities and other information of importance to the user can be found during the journey.
  • the user is going to travel by taxi, ferry, plane and bus.
  • WLAN-services including certain specific local services, such as information about delays in reference to the in the context concerned means of traffic.
  • the user has, via means arranged in the system, been guaranteed access to these networks and the necessary services available there, and to one or more in the context appropriate public networks, such as GSM, Global Service Mobile, GPRS, General Packet Radio Standard, UMTS, Universal Mobile Telephony System.
  • the user's portable communication equipment further is provided with an
  • “emergency button” which, when pressed, results in that an alarm is transmitted to a predefined number of receivers at one or more contacts who, all the time, with some exceptions, for instance at take off and landing by plane, can reach the user with test message via his/her portable communication equipment.
  • Said communication equipment further is arranged to, on certain occasions during the user's journey, depending on the user's user profile, automatically generate messages to the user, for instance the message "Go to gate", 30 minutes before the user latest shall appear at the gate in question.
  • a message is automatically transmitted, via in the system arranged means, to a local arrival controller.
  • Radio Frequency Identification RFI D
  • the user himself/herself must, by a procedure of his/her own, via said communication equipment accept that the luggage is taken away from the user at the air terminal, in other case an alarm message is sent to one for that purpose selected person or persons, or other selected alarm receiving instance.
  • journey specification files are created.
  • the information which then has to be entered into the communication equipment defines in principle which information that shall be presented to the user to help him/her.
  • said communication equipment puts, in the context relevant, questions to the user to define appropriate travel information. After that, the communication equipment creates a new file which is used to start the "travel aid".
  • the "Travel Manager” or the communication equipment includes, as mentioned, an SMS communication tool, an "emergency"-button and checkpoint information tools.
  • an SMS communication tool By the "emergency"-button a predefined SMS is sent to one or more controlling persons.
  • the SMS-tool also can be used to write new SMSs, which can be sent to the controlling person, and it also can show the latest received SMS.
  • the SMS communication is made via Bluetooth to ordinary telephone. This telephone then is ordered to send an SMS, at which one for the purpose dedicated program is used, which is installed in the above mentioned communication device.
  • the program utilizes the communication channel to the telephone to provide transmission of the SMS from the telephone. In this way a pilot is created in a very short time.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Human Computer Interaction (AREA)
  • Multimedia (AREA)
  • Emergency Management (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Computer And Data Communications (AREA)

Abstract

L'invention concerne une procédure dans laquelle, pour adapter centralement, dans un système de communications, des services aux souhaits d'utilisateurs individuels, un profil d'utilisateur est défini par un nombre de valeurs distinctes d'attributs d'utilisateur sous la forme d'un profil souhaité pour chaque utilisateur individuel, dans une étape d'individualisation. Les profils de contenu de services accessibles sont définis par des attributs de service. Des valeurs d'attribut lient ensemble les profils souhaités des utilisateurs et les profils de contenu des services et créent une interface utilisateur, et les attributs de service des profils de contenu des services sont mis en concordance avec des attributs d'utilisateur du profil souhaité d'utilisateur pour fournir un service adapté à chaque utilisateur. Un système correspondant comprend des terminaux utilisateurs, qui contiennent les profils souhaités des utilisateurs, définis par des attributs d'utilisateur, et un dispositif pour définir les profils de contenu de services accessibles par des attributs de service. Un dispositif est agencé pour s'accorder avec les attributs de service des profils de contenu des services avec les attributs du profil souhaité d'utilisateur afin de fournir des services adaptés à chaque utilisateur.
PCT/SE2008/000237 2007-04-16 2008-04-01 Procédure et système d'adaptation centralisée de services aux désirs d'utilisateurs individuels WO2008127169A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
SE0700918A SE0700918L (sv) 2007-04-16 2007-04-16 Anordning, metod och förfarande vid tele- och datakommunikations system
SE0700918-6 2007-04-16

Publications (1)

Publication Number Publication Date
WO2008127169A1 true WO2008127169A1 (fr) 2008-10-23

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WO (1) WO2008127169A1 (fr)

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1049348A1 (fr) * 1999-04-26 2000-11-02 Societé Francaise du Radiotéléphone SRF Procédé de mise à disposition d'une sélection de services pour un utilisateur d'un terminal, terminal et centre de gestion correspondants
WO2001063844A2 (fr) * 2000-02-24 2001-08-30 Mblox, Ltd. Systeme et procede servant a fournir des services de renseignement a un utilisateur de dispositif mobile
US20040023666A1 (en) * 2002-03-19 2004-02-05 Moon George Christopher Location based service provider
US6839627B1 (en) * 1999-10-14 2005-01-04 Horst H. Bauch Mobile route monitoring unit

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1049348A1 (fr) * 1999-04-26 2000-11-02 Societé Francaise du Radiotéléphone SRF Procédé de mise à disposition d'une sélection de services pour un utilisateur d'un terminal, terminal et centre de gestion correspondants
US6839627B1 (en) * 1999-10-14 2005-01-04 Horst H. Bauch Mobile route monitoring unit
WO2001063844A2 (fr) * 2000-02-24 2001-08-30 Mblox, Ltd. Systeme et procede servant a fournir des services de renseignement a un utilisateur de dispositif mobile
US20040023666A1 (en) * 2002-03-19 2004-02-05 Moon George Christopher Location based service provider

Non-Patent Citations (2)

* Cited by examiner, † Cited by third party
Title
KOVACS E. ET AL.: "Adaptive Mobile Access to Context-aware Services", AGENT SYSTEMS AND APPLICATIONS, 1999 AND THIRD INTERNATIONAL SYMPOSIUM ON MOBILE AGENTS, PROCEEDINGS, FIRST INTERNATIONAL SYMPOSIUM, 3 October 1999 (1999-10-03) - 6 October 1999 (1999-10-06), pages 190 - 201, XP010358586 *
PANAGIOTAKIS S. ET AL.: "Context Sensitive User Profiling for Customised Service Provision in Mobile Environments", IEEE 16TH INTERNATIONAL SYMPOSIUM ON PERSONAL, INDOOR AND MOBILE RADIO COMMUNICATIONS, vol. 3, 11 September 2005 (2005-09-11) - 14 September 2005 (2005-09-14), pages 2014 - 2018, XP010928042 *

Also Published As

Publication number Publication date
SE0700918L (sv) 2008-10-17

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