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WO2009036546A1 - Procédé pour transmettre des informations de caisse enregistreuse par internet - Google Patents

Procédé pour transmettre des informations de caisse enregistreuse par internet Download PDF

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Publication number
WO2009036546A1
WO2009036546A1 PCT/CA2007/001672 CA2007001672W WO2009036546A1 WO 2009036546 A1 WO2009036546 A1 WO 2009036546A1 CA 2007001672 W CA2007001672 W CA 2007001672W WO 2009036546 A1 WO2009036546 A1 WO 2009036546A1
Authority
WO
WIPO (PCT)
Prior art keywords
customer
rebates
information
internet
digitally
Prior art date
Application number
PCT/CA2007/001672
Other languages
English (en)
Inventor
Raymond Payette
Original Assignee
Raymond Payette
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Raymond Payette filed Critical Raymond Payette
Priority to CA2670215A priority Critical patent/CA2670215A1/fr
Priority to PCT/CA2007/001672 priority patent/WO2009036546A1/fr
Publication of WO2009036546A1 publication Critical patent/WO2009036546A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/08—Payment architectures
    • G06Q20/20—Point-of-sale [POS] network systems
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00—Payment architectures, schemes or protocols
    • G06Q20/04—Payment circuits
    • G06Q20/047—Payment circuits using payment protocols involving electronic receipts
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising

Definitions

  • the present invention relates generally to cash registers, and more particularly to a system and a method for transmitting digital sales information by the Internet to a customer.
  • Electronic sales are done completely digitally; the customer usually sends an email to the seller who prepares a digital order, then a digital shipping notice and a digital receipt that he sends to the customer.
  • the seller may use the information to inform the customer of various promotions.
  • Store sales are generally recorded by cash registers that accumulate information on current sales and on daily sales. Frequently these cash registers are interconnected by a local area network (LAN) to a server. Often a customer has a record in a database that can be accessed by the server. Usually the seller retains digital information that can be analyzed to maintain adequate stock levels and to study consumers' behaviors. Shoppers who buy products or services are usually handed a printed receipt of what they bought, the prices of each purchase and their total, the tax paid and the date and time of the purchase. If the consumer wants to make any calculation he needs to do it mentally or he has to input the information in a computer or a calculator; the information is "dead" until it is transformed into a digital form. It would be very beneficial to willing customers to obtain the digital information without having to re-enter it because it would save time and prevent errors.
  • sales receipts sometimes contain messages, the merchant's Web address, his logo, advertising, sales conditions, opening hours, coalition points status, a lottery, greetings and surveys.
  • Additional information such as the nutritional components of alimentary goods, recipes, conservation precautions or promotions and discounts tailored on the customer's habits could be added to the digital information; the seller would benefit from this economical form of advertising and the customer would obtain enriched information in a digital way that could help him better manage his purchases.
  • POS Point of Sale
  • sales information in a digital format allows the customer to reuse the information 90 with his computer such as preparing his budget, planning meals and making a shopping list.
  • Perishable goods could also be managed if the expiry date is added to the information.
  • Additional information can easily be attached to the sales information. For example nutrients of a purchased item can be added to the information and warnings of allergenic components such as peanuts can be made. 95 Additional information can include rebates offers on future sales. This will be very beneficial to the merchant who can personalize rebates, thus making them more pertinent and more enticing, thus favoring customers' loyalty.
  • rebates in digital form allow the merchant to always issue fresh rebates to the customers.
  • 100 Digital rebates are seamlessly managed, unlike coupons that involve considerable handling that is costly.
  • FIG. 2 is an illustration depicting the present point of sale (POS) process.
  • FIG. 3 is an illustration depicting the point of sales (POS) process taking into account the Internet communications covered by the present invention.
  • POS point of sales
  • FIG. 4 is a flowchart illustrating the initial registration method.
  • FIG. 5 is a flowchart illustrating the merchant's system for transmitting cash register digital rebates by the Internet
  • FIG. 6 is a flowchart of a method describing the merchant's database inputs and output.
  • a customer purchases goods or services from a seller who records the transaction with a cash register.
  • the seller requires identification information that can include the customer's phone number for example. That
  • the customer's record already recorded typically contains his phone number, his name and home address, his email address and may include some of the customer's preferences.
  • the means of identification could involve the use of smart cards.
  • the current sale is then added to the customer's record. If the customer's preferences allow it, additional information is attached to the current sales' information and they are sent to the customer via the Internet
  • This protocol may use current email protocol such as a P0P3,
  • This method can be used to record deposits or down payments for future delivery.
  • the essence of this method is that there must be a link between the cash register and the Internet in order to retain digital information in a digital format. 130 It must be emphasized that this is not a payment method, though means of payments may be sent according to the customer's preferences.
  • a customer may obtain his personal information including his profile, sales and rebates history, by accessing the Web. This can be done by E-mail if he so chooses or it can be posted in the merchant's Web site. A customer may access this by logging his account with an ID and a password. This might 135 be done with a portable device, but it can also be available from a kiosk that the merchant might have in his store in which case the merchant might want to dedicate the browser to his Web site.
  • the additional information contains rebates applicable on future purchases.
  • the merchant checks the customer's identity by demanding ID papers, a smart card or simply by asking for some personal question such
  • the merchant uses a multi-user computer system that has a database of items he sells that is designed to select personalized sales rebates. This system produces
  • the system 150 a mapping of the items and associates products such as coffee with coffee filters or trousers with belts; the system also groups items such as men's clothing, outdoor clothing, summer clothing and trousers.
  • the system stores the customer's profile, his preferences and demographics. It also stores popular items as determined by sales analysis and by sales group analysis such as single males between the ages of 20 to 35. Another way to recognize popular items is to take stock of current ad
  • the system also maps the customer's shopping record to determine his purchase habits, such as buying a small bag of coffee every two weeks. It analyses the customer's Internet behaviour, such as reading healthy recipes. The system applies business rules, for example selecting sex biased products such as shaving cream for all male households. The system also stores the merchant's assumptions; for example he might ward off the 160 so-called "cherry-pickers" who only buy bargains; the merchant's strategy might be to offer him rebates for luxury goods that is aimed at frustrating the customer. He may utilize some algorithms that uses the weight of several factors; this relates to the evolving content-based and the collaborative-based methods technologies. These personalized rebates are then transmitted to the customer by the Internet.
  • cash registers are interconnected to a local area network (LAN) and to a server.
  • LAN local area network
  • Some databases including the products' database and the customers' database are also connected to the server.
  • a sale is recorded details are retrieved from the products' database to complete the invoice and when the sale is completed the invoice is 170 added to the customer's record; most frequently only the total sales are recorded. Total sales, taxes perceived, shipping information and credit information are also recorded for administrative purposes.
  • the present invention consist of adding supplemental information such as nutritional values, guarantees, instructions, warnings, links to suppliers, promotions and publicity to the current 175 invoice as requested by the instructions of the customer that are found in his record.
  • This enriched invoice is then sent to the customer using Internet according to a protocol agreed upon and specified in the customer's file, such as HTTP, FTP, POP3...
  • Rebates are issued immediately at POS, to entice the customer to return as quickly as possible. This has the added benefit of continuously offering fresh rebates to the customers and unlike present 180 practice it avoids stale incentives that are past incentives that retain little interest from the customer.
  • FIG. 1 is a flowchart of a method for transmitting cash register information by the Internet.
  • the method starts at 100 when a cash sale is about to be recorded.
  • the sales items are recorded in the cash register.
  • At step 300 there is an attempt to retrieve the customer's record. If 185 the record is not retrieved, the process ends at step 800. If the record is retrieved, the record is updated with the current sale at step 400. If the customer did not opt to receive information by the
  • step 800 Additional information enriches the customer's record at step 600. Then at step 700, using an Internet protocol, enriched information is sent to the customer. The flow then stops at step 800.
  • FIG.2 is an illustration depicting the present point of sale process where there are communication exchanges 2 between the supplier's computer 1 and his cash register 3 that produces 4 a sales receipt 5 that is handed 6 to the customer 7.
  • FIG. 3 is an illustration depicting the point of sale process where there are communication exchanges 2 between the supplier's computer 1 and his cash register 3 that produces 4 a sales
  • the invention involves interaction between the customer's computer and the Internet. It also provides a concrete, tangible and observable means for the customer to interact with the supplier's system after the sale has been completed by answering his queries and by providing
  • FIG. 4 is a flowchart illustrating the initial registration method that starts at 205.
  • the customer decides to register 210, if he does not, the method ends 220, else he completes a form 230 that may be in digital format.
  • the information is then stored in a computer system network 240 that ends this method 250.
  • FIG. 5 is a flowchart divided in two groups, one representing the merchant's actions and the other the customer's. It illustrates the system for transmitting cash register digital rebates by the Internet that starts at step 305 when the customer makes a purchase 310 and after checking the customer's identity the merchant decides if it is valid 320; if it isn't the process stops 330, else the merchant awards the rebate 340 and records it in the computer system network 240.
  • the customer's profile 360 at which point he may decide to stop the process 370 if he believes that awarding rebates to this customer is not profitable. If he decides to continue offering rebates, though the customer has not purchased anything, he will start from here 370 and proceed making an analysis 360. After that step the merchant selects a rebate to offer to the customer 380 and the cash register digital rebates will be issued 390 and recorded in the computer system network 240,
  • FIG. 6 is a flowchart of a method describing the merchant's database inputs and output that stores a product map 510, the customers' profile, preferences and demographics 520, the identification of 220 product associations 530, the customers' shopping record 540, the customer's Internet record 580 and with the use of business rules 560 and content-based and collaboration-based algorithms 570, produce personalized rebate offers 550.
  • the invention improves communications between commerce and consumers by keeping the information in a digital format by using Internet telecommunications to exchange information between commerce and customers.
  • Commerce, using a digital format, will be able to easily and economically add additional

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  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Strategic Management (AREA)
  • Engineering & Computer Science (AREA)
  • Finance (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Development Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Game Theory and Decision Science (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Cash Registers Or Receiving Machines (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

Les reçus des points de vente (POS) présentent un problème dans le sens où les informations sont « mortes » parce qu'elles sont seulement imprimées. Une solution consiste à les envoyer au client par Internet, ce qui permet de les laisser dans un format numérique. Actuellement, le traitement des tickets est coûteux. Dans un mode de réalisation, les reçus de vente contiennent des réductions, ce qui permet de les rembourser numériquement ultérieurement. Actuellement, les réductions sont généralement émises d'une manière « concentrée » qui n'est pas efficace, ni rentable de manière optimale. Dans un autre mode de réalisation, les réductions sont personnalisées par l'utilisation d'une technologie basée sur le contenu et à base collaborative, adressant ainsi les réductions à des clients individuels et optimisant leur rentabilité.
PCT/CA2007/001672 2007-09-19 2007-09-19 Procédé pour transmettre des informations de caisse enregistreuse par internet WO2009036546A1 (fr)

Priority Applications (2)

Application Number Priority Date Filing Date Title
CA2670215A CA2670215A1 (fr) 2007-09-19 2007-09-19 Procede pour transmettre des informations de caisse enregistreuse par internet
PCT/CA2007/001672 WO2009036546A1 (fr) 2007-09-19 2007-09-19 Procédé pour transmettre des informations de caisse enregistreuse par internet

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/CA2007/001672 WO2009036546A1 (fr) 2007-09-19 2007-09-19 Procédé pour transmettre des informations de caisse enregistreuse par internet

Publications (1)

Publication Number Publication Date
WO2009036546A1 true WO2009036546A1 (fr) 2009-03-26

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PCT/CA2007/001672 WO2009036546A1 (fr) 2007-09-19 2007-09-19 Procédé pour transmettre des informations de caisse enregistreuse par internet

Country Status (2)

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CA (1) CA2670215A1 (fr)
WO (1) WO2009036546A1 (fr)

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1998019259A1 (fr) * 1996-10-25 1998-05-07 Ipf, Inc. Systeme et procede permettant de gerer et de transmettre sur internet des informations relatives a des produits de consommation
US20020026426A1 (en) * 2000-08-24 2002-02-28 Bennett Joseph Michael Method of accessing the internet via the use of automated teller machines
US6885994B1 (en) * 1995-12-26 2005-04-26 Catalina Marketing International, Inc. System and method for providing shopping aids and incentives to customers through a computer network
US20050171845A1 (en) * 2004-01-30 2005-08-04 Posnet Services, Llc System and method for delivering messages onto a sale register receipt
US20050177427A1 (en) * 2003-10-27 2005-08-11 Jeff Mount Incentives based upon active key sniffing
US20070205274A1 (en) * 2006-03-06 2007-09-06 Bridges Bobbie J Customer retrievable electronic receipt

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6885994B1 (en) * 1995-12-26 2005-04-26 Catalina Marketing International, Inc. System and method for providing shopping aids and incentives to customers through a computer network
WO1998019259A1 (fr) * 1996-10-25 1998-05-07 Ipf, Inc. Systeme et procede permettant de gerer et de transmettre sur internet des informations relatives a des produits de consommation
US20020026426A1 (en) * 2000-08-24 2002-02-28 Bennett Joseph Michael Method of accessing the internet via the use of automated teller machines
US20050177427A1 (en) * 2003-10-27 2005-08-11 Jeff Mount Incentives based upon active key sniffing
US20050171845A1 (en) * 2004-01-30 2005-08-04 Posnet Services, Llc System and method for delivering messages onto a sale register receipt
US20070205274A1 (en) * 2006-03-06 2007-09-06 Bridges Bobbie J Customer retrievable electronic receipt

Also Published As

Publication number Publication date
CA2670215A1 (fr) 2009-03-26

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