WO2018184549A1 - Method and device for reviewing contribution rate of insurance policy, terminal apparatus, and medium - Google Patents
Method and device for reviewing contribution rate of insurance policy, terminal apparatus, and medium Download PDFInfo
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- WO2018184549A1 WO2018184549A1 PCT/CN2018/081823 CN2018081823W WO2018184549A1 WO 2018184549 A1 WO2018184549 A1 WO 2018184549A1 CN 2018081823 W CN2018081823 W CN 2018081823W WO 2018184549 A1 WO2018184549 A1 WO 2018184549A1
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
- G06Q10/06393—Score-carding, benchmarking or key performance indicator [KPI] analysis
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/08—Insurance
Definitions
- the present application belongs to the field of information processing technology, and in particular, to a method, device, terminal device and medium for reviewing the contribution ratio of a policy.
- the clerk of an insurance company generally relies on the commission of the insurance policy to complete the insurance as the main source of income for the individual. Therefore, for the salesperson, the contribution ratio of the policy (ie, the commission ratio) has a great influence on his personal income and enthusiasm.
- the embodiments of the present application provide a method, a device, a terminal device, and a medium for reviewing the contribution ratio of a policy, so as to solve the problem of low efficiency and poor accuracy of the contribution ratio modification in the prior art.
- the first aspect of the embodiment of the present application provides a method for reviewing the contribution ratio of a policy, including:
- the new contribution ratio falls within the modifiable scale range, determining that the audit result of the contribution ratio modification request is a pass, and modifying the contribution ratio of the contribution ratio modification request corresponding to the policy to the new contribution ratio ;
- a second aspect of the embodiments of the present application provides a policy for reviewing the contribution ratio of a policy, including:
- a historical contribution ratio obtaining module configured to obtain a historical contribution ratio corresponding to a historical policy that the salesperson has paid commission
- a proportional variance calculation module configured to form the respective historical contribution proportions into an array of ratios, and calculate a variance of the proportional array
- the configurable range calculation module is configured to calculate a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;
- a first auditing module if the new contribution ratio falls within the modifiable scale range, determining that the audit result of the contribution ratio modification request is a pass, and the contributing proportion of the contribution ratio modification request corresponding to the policy Revised to the new contribution ratio;
- the second auditing module is configured to determine that the audit result of the contribution ratio modification request is not passed if the new contribution ratio does not fall within the modifiable scale range.
- a third aspect of the embodiments of the present application provides a terminal device, including a memory and a processor, where the computer stores computer readable instructions executable on the processor, the processor executing the computer
- the steps of the contribution ratio review method of the policy as described in the first aspect are implemented when the instruction is read.
- a fourth aspect of the embodiments of the present application provides a computer readable storage medium storing computer readable instructions, the computer readable instructions being executed by a processor to implement the first aspect as described in the first aspect The contribution of the policy to the proportion of the steps of the review method.
- a salesperson's contribution ratio modification request and a new contribution ratio to be audited are obtained; and then, each historical contribution ratio corresponding to the salesman's commissioned historical policy is obtained; Proportional composition ratio array, and calculating a variance of the proportional array; then, calculating a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located; if the new contribution ratio falls within the modifiable Within the range of the ratio, determining that the audit result of the contribution ratio modification request is a pass, and modifying the contribution ratio of the contribution ratio modification request corresponding to the policy to the new contribution ratio; if the new contribution ratio does not fall within the If the range of the scale can be modified, it is determined that the result of the review of the contribution ratio modification request is not passed.
- the new contribution ratio of the current modification of the salesperson can be audited through the realizable calculated range of the scale, and the audit result is obtained, which not only saves the human resources of the audit, but also improves the efficiency and accuracy of the review of the contribution ratio modification. It has a positive impact on the enthusiasm of the salesperson.
- FIG. 1 is a flow chart of an embodiment of a method for reviewing a contribution ratio of a policy in an embodiment of the present application
- FIG. 2 is a schematic flowchart of a process for determining a preset ratio range of a policy contribution ratio review method in an embodiment of the present application
- FIG. 3 is a schematic flowchart of step 203 of a method for reviewing the contribution ratio of a policy in an application scenario according to an embodiment of the present application;
- FIG. 4 is a schematic flowchart of adjusting a scalable ratio range of a policy contribution ratio review method in an embodiment of the present application
- FIG. 5 is a schematic flowchart of step 403 of a policy contribution ratio review method of the policy shown in FIG. 4 in an application scenario;
- FIG. 6 is a structural block diagram of a contribution ratio review apparatus for a policy in an embodiment of the present application.
- FIG. 7 is a schematic diagram of a terminal device according to an embodiment of the present application.
- an embodiment of a policy for reviewing the contribution ratio of a policy in the embodiment of the present application includes:
- the insurance company may initiate a contribution ratio modification request and submit a new contribution ratio that the salesperson wants, so that the system can obtain the contribution ratio modification.
- the new contribution ratio mentioned here refers to which contribution ratio the salesperson wishes to modify the contribution ratio of the policy.
- the default contribution ratio of the policy is 0.5 (ie 50%), and the salesman wants to increase the contribution ratio to 0.7.
- the new contribution ratio to be reviewed is 0.7. It can be seen that if the request submitted by the salesperson is approved, the contribution ratio of the policy will be revised to 0.7 as expected by the salesperson.
- the system may obtain the historical policy of the sales commission of the salesperson and the corresponding historical policies from the database of the insurance company, such as the business database and the policy database. The proportion of each historical contribution.
- the historical policy of the above-mentioned commissioned commission refers to the policy that the salesperson has completed the sales work of the insurance company and has obtained the commission. It can be understood that since the commissions of these historical policies have been raised, and thus the contribution ratio of these historical policies has been determined, it can be used as reference data for the salesperson to modify the contribution ratio.
- the salesperson does not have a historical policy in the insurance company, for example, the salesperson is a new employee of the insurance company, no insurance policy is signed, so the historical policy in step 102 is 0, and the obtained historical policy corresponds.
- the historical contribution ratio is also zero.
- the variance of the ratio of the historical contribution ratio of the salesperson can be used to measure the fluctuation of the historical contribution ratio of the salesperson, and has a certain reference value for the subsequent contribution ratio of the modification. .
- the preset ratio range of the department where the salesperson is located and the variance calculated by the above real-time calculation are introduced.
- the sum of the preset proportional range and the variance can be calculated to determine the modifiable scale range. For example, if the preset scale range is [0, 0.7] and the variance value is 0.1, the calculated modifiable scale range is [0.1, 0.8].
- the preset ratio range of the department where the salesperson is located can be obtained in various ways.
- the preset scale range can be preset by the department head according to the actual situation of the department, for example, directly set to [0, 0.7] above.
- the preset ratio range may also be obtained by the following steps, as shown in FIG. 2:
- step 201 it can be understood that in the insurance industry, the types of different types of insurance often have different contribution ratios. For example, the contribution rate of pension insurance policies is generally low, while the contribution ratio of property insurance policies is relatively high. Therefore, before evaluating whether the new contribution ratio is reasonable, the type of insurance for the contribution ratio modification request corresponding policy can be obtained, and then the step ratio 202 determines the proportion range corresponding to the type of the insurance.
- step 202 various scale ranges may be preset in the insurance company system, and these preset scale ranges are respectively in one-to-one correspondence with different types of insurance.
- step 201 determines that the contribution ratio modification request corresponds to the type of insurance policy, the scale range corresponding to the type of the insurance can be determined.
- the risk rate is an important indicator of the insurance operation cost of the department in which the salesperson is located. Therefore, the range of the selected ratio can be adjusted by using the risk rate, so that the final predetermined range of the ratio is more reasonable.
- the higher the risk rate that is, the greater the number of claims
- the higher the operating cost Accordingly, the lower the profit of the department, the lower the ratio should be adjusted; on the contrary, the lower the risk rate, It means that the lower the operating cost, correspondingly, the higher the profit of the department, the higher the ratio should be adjusted.
- the foregoing step 203 may include:
- the department's risk rate is an important indicator to measure the insurance operation cost of the department where the salesperson is located.
- the risk rate mentioned here can be the risk rate of the previous month, or the risk rate of the previous year of the department. There is no restriction here.
- the average risk rate refers to the average of the risk rates of the various business units in the insurance company. Similar to the departmental risk rate, the average risk rate can be the average risk rate of each department of the insurance company in the previous month, or the average risk rate of each department of the insurance company in the previous year. There is no restriction here.
- step 303 the risk rate of the department is compared with the average risk rate, and then steps 304, 305, and 306 are performed according to different comparison results.
- step 304 it can be understood that when the risk rate of the department is greater than the average risk rate of the insurance company, it indicates that the risk rate of the department of the salesperson is higher than the average value, that is, the cost of the policy is higher than the average value,
- the department in which the salesperson is located should be penalized in proportion to the contribution. Therefore, it is possible to calculate an excess ratio value of the risk ratio of the department in which the department exceeds the average risk rate, and then lower the selected range of the ratio according to the excess ratio value. For example, if the risk ratio of the department is 0.2 and the average risk is 0.1, the excess is 50%. At this time, the range of the selected ratio should be reduced by 50%, that is, the ratio range obtained by the assumption is [0, 0.8], and the scale range [0, 0.4] is obtained after the reduction.
- step 305 similarly, when the departmental risk rate is less than the average insurance rate of the insurance company, it indicates that the sales rate of the department where the salesperson is located is lower than the average value, that is, the cost of the policy is lower than the average value, and the salesperson is located.
- the department should be rewarded for the proportion of contributions. Therefore, the falling ratio value of the risk rate of the department in question relative to the average risk rate may be calculated, and the range of the selected ratio may be increased according to the falling ratio value. For example, suppose the risk rate of the department is 0.08 and the average risk rate is 0.1, then the rate of decline is 20%. At this time, the range of the selected ratio should be increased by 20%, that is, the ratio range obtained by the assumption is [0, 0.8], and the scale range [0, 0.96] is obtained after the adjustment.
- step 306 it is easy to understand that when the departmental risk rate is equal to the average risk rate of the insurance company, there is no need to adjust the selected range of the ratio.
- step 105 after calculating the modifiable scale range, the following step 105 can generally be performed, and the modifiable scale range is used to determine whether the new contribution ratio is reasonable. However, when needed, in order to make the modifiable scale range more reasonable and accurate, the calculated modifiable scale range can also be adjusted.
- step 105 before performing step 105, the following steps may also be included:
- step 401 for example, the policy billing performance of the salesperson in the most recent month can be obtained.
- the KPI indicator is a key indicator of the salesperson and is one of the important indicators for measuring the business capability of the salesperson. Therefore, when the modifiable scale range adjustment is made, if the KPI index is higher, the modifiable scale range should be adjusted accordingly.
- step 403 considering the performance of the policy in the most recent time period of the salesperson and the KPI indicator of the salesperson, comprehensively considering the two factors allows the incentive degree to the salesperson, that is, Can be modified within the scale range.
- the foregoing step 403 may specifically include:
- step 501 determining whether the policy billing performance and the KPI index meet the preset index condition of the department of the salesperson, if yes, proceed to step 502, and if not, proceed to step 503;
- the salesperson is given a certain degree of incentives considering the two factors of the policy billing performance and the KPI index, the purpose of which is to motivate the excellent salesperson and allow the excellent salesperson to have more Modify the contribution ratio space, not to punish the unqualified or poor salesman. Therefore, if the salesperson's policy billing performance or the KPI indicator does not meet the department's preset index conditions, the modifiable scale range may not be adjusted.
- the performance of the policy may be issued according to the policy, and the KPI
- the indicator and the preset indicator condition are increased by the modifiable scale range, and the modifiable scale range after the height adjustment is obtained. Specifically, it may be calculated that the value of the policy condition of the policy and the KPI indicator are respectively exceeded, and then the amount of the modifiable range is determined according to the proportion of the excess.
- the salesperson’s policy issuance is 10
- the department’s default indicator is 8, and the first factor is over 25%
- the salesperson’s KPI is 40, and the salesperson’s
- the KPI indicator be 35
- the second factor partially exceeds the ratio of 14%
- the system sets different proportion intervals for each factor part out of proportion, and the different ratio intervals correspond to the addition value of the unchangeable scale range.
- the ratio interval of the first factor part is [0, 30%]
- the ratio of the ratio is 0.1
- the ratio of the second factor is [0, 20%]
- the modifiable scale range calculated in step 104 is [0, 0.8]
- the adjusted modifiable scale range is [0.15, 0.95].
- the upper limit value or the lower limit value of the modifiable proportional range may be set in advance when the upper limit value or the lower limit value of the modifiable ratio range is exceeded.
- the upper limit value or the lower limit value of the modifiable scale range is modified to the upper limit of the ratio. For example, suppose the upper limit of the department setting of a salesperson is 0.5, and the range of modifiable ratios calculated and adjusted by the above steps is [0.15, 0.95]. At this time, since 0.95>0.5, the The modified scale range is modified to [0.15, 0.5].
- step 106 it is determined whether the new contribution ratio falls within the range of the modifiable ratio, and if so, step 106 is performed, and if not, step 107 is performed;
- the new contribution ratio falls within the modifiable scale range, it indicates that the new contribution ratio is reasonable and acceptable, so the audit result is determined to be passed, and the contribution ratio of the policy is modified to the new contribution ratio. .
- the salesperson may also apply for a manual approval process, and may specify the approval personnel of each link in the approval chain of the manual approval process. After the manual approval process is determined, the approval chain will automatically flow, and real-time email reminders will be sent to the approval personnel of each link through the system background push notification to achieve standardized approval operations.
- the salesperson can also provide relevant materials by uploading pictures, attachments, etc., or send e-mails to urge each approving officer to expedite the review. In this regard, the embodiment is not limited.
- FIG. 6 is a structural block diagram of the contribution ratio review apparatus of the policy provided by the embodiment of the present application. For the convenience of description, only the embodiment of the present application is shown. Related parts.
- a policy contribution ratio review device includes:
- the request obtaining module 601 is configured to obtain a salesperson's contribution ratio modification request and a new contribution ratio to be audited;
- the historical contribution ratio obtaining module 602 is configured to obtain each historical contribution ratio corresponding to the history policy of the salesperson of the salesperson;
- a proportional variance calculation module 603 configured to form the respective historical contribution ratios into an array of ratios, and calculate a variance of the proportional array
- a modifiable range calculation module 604 configured to calculate a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;
- the first review module 605 is configured to: if the new contribution ratio falls within the modifiable scale range, determine that the audit result of the contribution ratio modification request is a pass, and the contribution ratio modification request corresponds to the policy contribution The ratio is modified to the new contribution ratio;
- the second auditing module 606 is configured to determine that the audit result of the contribution ratio modification request is not passed if the new contribution ratio does not fall within the modifiable scale range.
- the preset ratio range can be obtained by the following modules:
- a policy type acquisition module configured to obtain a type of insurance for the policy corresponding to the contribution ratio modification request
- a scale range selection module configured to select a scale range corresponding to the type of insurance from a preset range of each scale
- the proportional range adjustment module is configured to adjust the selected range of the range according to the risk rate of the department where the salesperson is located, and obtain the adjusted proportional range as the preset proportional range.
- the proportional range adjustment module may include:
- a departmental risk rate obtaining unit for obtaining a risk rate of the department in which the salesperson is located
- the average risk rate obtaining unit is configured to obtain an average risk rate of the insurance company where the salesperson is located;
- a first adjusting unit configured to calculate, if the risk rate of the department is greater than the average risk rate, calculate an excess ratio of the risk rate of the department that exceeds the average risk rate, and lower the value according to the excess ratio Selecting the obtained range of the ratio, and obtaining a scale range after the reduction as the preset ratio range;
- a second adjusting unit configured to calculate, when the risk rate of the department is less than the average risk rate, calculate a falling ratio of the risk rate of the department to the average risk rate, and increase the value according to the falling ratio Selecting the obtained range of the ratio to obtain a scale range after the adjustment as the preset ratio range;
- a third adjusting unit configured to determine, when the risk rate of the department is equal to the average risk rate, determine the range of the selected ratio as the preset ratio range.
- the contribution ratio review device of the policy may further include:
- a ratio determining module configured to determine whether the new contribution ratio falls within the modifiable scale range
- the modifiable scale range is adjusted by the following modules:
- a billing performance obtaining module configured to obtain a policy billing performance of the salesperson in a recent time period, where the recent time period refers to a preset time length before a time point when the contribution ratio modification request is initiated segment;
- a KPI indicator obtaining module configured to acquire a KPI indicator of the salesperson
- the configurable range adjustment module is configured to adjust the modifiable scale range according to the policy billing performance and the KPI indicator, and obtain an adjusted modifiable scale range.
- the modifiable range adjustment module may include:
- the indicator condition determining unit is configured to determine whether the policy billing performance and the KPI indicator meet the preset index condition of the department where the salesperson is located;
- a range adjustment unit configured to: if the determination result of the indicator condition determination unit is yes, increase the range of the modifiable ratio according to the policy billing performance, the KPI indicator, and the preset indicator condition, and obtain The modifiable scale range after the increase;
- the unit is not adjusted, and if the judgment result of the index condition judging unit is no, the modifiable scale range is not adjusted.
- FIG. 7 is a schematic diagram of a terminal device according to an embodiment of the present application.
- the terminal device 7 of this embodiment includes a processor 70 and a memory 71 in which computer readable instructions 72 operable on the processor 70, such as a contribution ratio of a policy, are stored. Review process.
- the processor 70 executes the computer readable instructions 72, the steps in the embodiment of the contribution ratio review method of each of the above policies are implemented, such as steps 101 to 107 shown in FIG.
- the processor 70 when executing the computer readable instructions 72, implements the functions of the various modules/units in the various apparatus embodiments described above, such as the functions of the modules 601 through 606 shown in FIG.
- the computer readable instructions 72 may be partitioned into one or more modules/units that are stored in the memory 71 and executed by the processor 70, To complete this application.
- the one or more modules/units may be a series of computer readable instruction segments capable of performing a particular function for describing the execution of the computer readable instructions 72 in the terminal device 7.
- the terminal device 7 may be a computing device such as a desktop computer, a notebook, a palmtop computer, and a cloud server.
- the terminal device may include, but is not limited to, the processor 70 and the memory 71. It will be understood by those skilled in the art that FIG. 7 is only an example of the terminal device 7, and does not constitute a limitation of the terminal device 7, and may include more or less components than those illustrated, or combine some components or different components.
- the terminal device may further include an input/output device, a network access device, a bus, and the like.
- the so-called processor 70 can be a central processing unit (Central Processing Unit, CPU), can also be other general-purpose processors, digital signal processors (DSP), application specific integrated circuits (Application Specific Integrated Circuit (ASIC), Field-Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic device, discrete hardware components, etc.
- the general purpose processor may be a microprocessor or the processor or any conventional processor or the like.
- the memory 71 may be an internal storage unit of the terminal device 7, such as a hard disk or a memory of the terminal device 7.
- the memory 71 may also be an external storage device of the terminal device 7, for example, a plug-in hard disk provided on the terminal device 7, a smart memory card (SMC), and a secure digital (SD). Card, flash card, etc. Further, the memory 71 may also include both an internal storage unit of the terminal device 7 and an external storage device.
- the memory 71 is configured to store the computer readable instructions and other programs and data required by the terminal device.
- the memory 71 can also be used to temporarily store data that has been output or is about to be output.
- each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit.
- the above integrated unit can be implemented in the form of hardware or in the form of a software functional unit.
- the integrated unit if implemented in the form of a software functional unit and sold or used as a standalone product, may be stored in a computer readable storage medium.
- a computer readable storage medium A number of instructions are included to cause a computer device (which may be a personal computer, server, or network device, etc.) to perform all or part of the steps of the methods described in various embodiments of the present application.
- the foregoing storage medium includes: a U disk, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disk, and the like, which can store program codes. .
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Abstract
The present invention relates to the field of information processing techniques. Provided are a method and device for reviewing a contribution rate of an insurance policy, a terminal apparatus, and a medium. The method comprises: acquiring, from an insurance agent, a contribution rate modification request and a new contribution rate to be reviewed; acquiring respective historical contribution rates corresponding to historical insurance policies on the basis of which commission fees have been received by the insurance agent; combining the respective historical contribution rates into an array of rates, and calculating a variance of the array of rates; performing, according to the variance and a preset rate range in a division to which the insurance agent belongs, calculation to obtain a possible rate modification range; and if so, determining a review result indicating that the contribution rate modification request is approved<u>,</u> and modifying a contribution rate of an insurance policy corresponding to the contribution rate modification request to the new contribution rate; or if not, determining a review result indicating that the contribution rate modification request is rejected. The solution solves a problem in which existing methods for reviewing contribution rates require much human resources, are unable to provide timely review, and have low accuracy.
Description
本申请要求于2017年04月06日提交中国专利局、申请号为201710221431.4、发明名称为“一种保单的贡献比例审核方法和装置”的中国专利申请的优先权,其全部内容通过引用结合在本申请中。This application claims the priority of the Chinese Patent Application filed on Apr. 6, 2017, the Chinese Patent Office, Application No. 201710221431.4, entitled "A Method and Apparatus for Reviewing the Contribution Ratio of a Policy", the entire contents of which are incorporated by reference. In this application.
本申请属于信息处理技术领域,尤其涉及一种保单的贡献比例审核方法、装置、终端设备及介质。The present application belongs to the field of information processing technology, and in particular, to a method, device, terminal device and medium for reviewing the contribution ratio of a policy.
在保险行业,保险公司的业务员一般依靠承保完成的保单的提成作为个人的主要收入来源。因此,对于业务员来说,保单的贡献比例(即佣金比例)对其个人收入以及积极性的影响很大。In the insurance industry, the clerk of an insurance company generally relies on the commission of the insurance policy to complete the insurance as the main source of income for the individual. Therefore, for the salesperson, the contribution ratio of the policy (ie, the commission ratio) has a great influence on his personal income and enthusiasm.
目前,对于客户已付款合同生效的保单(即承保完成的保单),业务员若要修改该保单的贡献比例,其需要通过报问题工单的方式进行申请,经过审核岗人员对上报的问题工单进行审核后,向该业务员反馈审核通过或者不通过的结果。这样不仅需要耗费人力资源对贡献比例的修改进行审核,而且导致业务员修改的贡献比例审核不及时、准确性差,对业务员的积极性产生不良影响。At present, for a policy that the customer has paid for the contract (that is, the policy that is underwritten), if the salesperson wants to modify the contribution ratio of the policy, the salesperson needs to apply for the problem ticket, and the problem is reported by the auditor. After the audit is performed, the salesperson is given feedback on the results of the pass or fail. In this way, not only the human resources are required to review the modification of the contribution ratio, but also the contribution ratio of the salesman's modification is not timely, the accuracy is poor, and the enthusiasm of the salesperson is adversely affected.
有鉴于此,本申请实施例提供了一种保单的贡献比例审核方法、装置、终端设备及介质,以解决现有技术中贡献比例修改的审核效率低以及准确性较差的问题。In view of this, the embodiments of the present application provide a method, a device, a terminal device, and a medium for reviewing the contribution ratio of a policy, so as to solve the problem of low efficiency and poor accuracy of the contribution ratio modification in the prior art.
本申请实施例的第一方面提供了一种保单的贡献比例审核方法,包括:The first aspect of the embodiment of the present application provides a method for reviewing the contribution ratio of a policy, including:
获取业务员的贡献比例修改请求以及待审核的新贡献比例;Obtain the salesperson's contribution ratio modification request and the proportion of new contributions to be reviewed;
获取所述业务员已提佣金的历史保单对应的各个历史贡献比例;Obtaining the historical contribution ratio corresponding to the historical policy that the salesperson has already received the commission;
将所述各个历史贡献比例组成比例数组,并计算所述比例数组的方差;Having the respective historical contribution ratios into an array of ratios, and calculating a variance of the proportional array;
根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围;Calculating a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;
若所述新贡献比例落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为通过,将所述贡献比例修改请求对应保单的贡献比例修改为所述新贡献比例;If the new contribution ratio falls within the modifiable scale range, determining that the audit result of the contribution ratio modification request is a pass, and modifying the contribution ratio of the contribution ratio modification request corresponding to the policy to the new contribution ratio ;
若所述新贡献比例未落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为不通过。If the new contribution ratio does not fall within the modifiable scale range, it is determined that the audit result of the contribution ratio modification request is not passed.
本申请实施例的第二方面提供了一种保单的贡献比例审核装置,包括:A second aspect of the embodiments of the present application provides a policy for reviewing the contribution ratio of a policy, including:
请求获取模块,用于获取业务员的贡献比例修改请求以及待审核的新贡献比例;Requesting an acquisition module for obtaining a salesperson's contribution ratio modification request and a new contribution ratio to be reviewed;
历史贡献比例获取模块,用于获取所述业务员已提佣金的历史保单对应的各个历史贡献比例;a historical contribution ratio obtaining module, configured to obtain a historical contribution ratio corresponding to a historical policy that the salesperson has paid commission;
比例方差计算模块,用于将所述各个历史贡献比例组成比例数组,并计算所述比例数组的方差;a proportional variance calculation module, configured to form the respective historical contribution proportions into an array of ratios, and calculate a variance of the proportional array;
可修改范围计算模块,用于根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围;The configurable range calculation module is configured to calculate a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;
第一审核模块,用于若所述新贡献比例落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为通过,将所述贡献比例修改请求对应保单的贡献比例修改为所述新贡献比例;a first auditing module, if the new contribution ratio falls within the modifiable scale range, determining that the audit result of the contribution ratio modification request is a pass, and the contributing proportion of the contribution ratio modification request corresponding to the policy Revised to the new contribution ratio;
第二审核模块,用于若所述新贡献比例未落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为不通过。The second auditing module is configured to determine that the audit result of the contribution ratio modification request is not passed if the new contribution ratio does not fall within the modifiable scale range.
本申请实施例的第三方面提供了一种终端设备,包括存储器以及处理器,所述存储器中存储有可在所述处理器上运行的计算机可读指令,所述处理器执行所述计算机可读指令时实现如第一方面所述的保单的贡献比例审核方法的步骤。A third aspect of the embodiments of the present application provides a terminal device, including a memory and a processor, where the computer stores computer readable instructions executable on the processor, the processor executing the computer The steps of the contribution ratio review method of the policy as described in the first aspect are implemented when the instruction is read.
本申请实施例的第四方面提供了一种计算机可读存储介质,所述计算机可读存储介质存储有计算机可读指令,所述计算机可读指令被处理器执行时实现如第一方面所述的保单的贡献比例审核方法的步骤。A fourth aspect of the embodiments of the present application provides a computer readable storage medium storing computer readable instructions, the computer readable instructions being executed by a processor to implement the first aspect as described in the first aspect The contribution of the policy to the proportion of the steps of the review method.
本申请实施例中,首先,获取业务员的贡献比例修改请求以及待审核的新贡献比例;然后,获取所述业务员已提佣金的历史保单对应的各个历史贡献比例;将所述各个历史贡献比例组成比例数组,并计算所述比例数组的方差;接着,根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围;若所述新贡献比例落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为通过,将所述贡献比例修改请求对应保单的贡献比例修改为所述新贡献比例;若所述新贡献比例未落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为不通过。这样,可以通过实时计算出的可修改比例范围对该业务员当前修改的新贡献比例进行审核,并得到审核结果,不仅节省了审核的人力资源,而且提高了贡献比例修改的审核效率和准确性,对业务员的积极性产生积极的影响。In the embodiment of the present application, first, a salesperson's contribution ratio modification request and a new contribution ratio to be audited are obtained; and then, each historical contribution ratio corresponding to the salesman's commissioned historical policy is obtained; Proportional composition ratio array, and calculating a variance of the proportional array; then, calculating a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located; if the new contribution ratio falls within the modifiable Within the range of the ratio, determining that the audit result of the contribution ratio modification request is a pass, and modifying the contribution ratio of the contribution ratio modification request corresponding to the policy to the new contribution ratio; if the new contribution ratio does not fall within the If the range of the scale can be modified, it is determined that the result of the review of the contribution ratio modification request is not passed. In this way, the new contribution ratio of the current modification of the salesperson can be audited through the realizable calculated range of the scale, and the audit result is obtained, which not only saves the human resources of the audit, but also improves the efficiency and accuracy of the review of the contribution ratio modification. It has a positive impact on the enthusiasm of the salesperson.
图1为本申请实施例中一种保单的贡献比例审核方法一个实施例流程图;1 is a flow chart of an embodiment of a method for reviewing a contribution ratio of a policy in an embodiment of the present application;
图2为本申请实施例中一种保单的贡献比例审核方法预设比例范围的确定过程的流程示意图;2 is a schematic flowchart of a process for determining a preset ratio range of a policy contribution ratio review method in an embodiment of the present application;
图3为本申请实施例中一种保单的贡献比例审核方法步骤203在一个应用场景下的流程示意图;FIG. 3 is a schematic flowchart of step 203 of a method for reviewing the contribution ratio of a policy in an application scenario according to an embodiment of the present application;
图4为本申请实施例中一种保单的贡献比例审核方法调整可修改比例范围的流程示意图;4 is a schematic flowchart of adjusting a scalable ratio range of a policy contribution ratio review method in an embodiment of the present application;
图5为图4所示的一种保单的贡献比例审核方法步骤403在一个应用场景下的流程示意图;FIG. 5 is a schematic flowchart of step 403 of a policy contribution ratio review method of the policy shown in FIG. 4 in an application scenario;
图6为本申请实施例中一种保单的贡献比例审核装置的结构框图;6 is a structural block diagram of a contribution ratio review apparatus for a policy in an embodiment of the present application;
图7为本申请实施例提供的终端设备的示意图。FIG. 7 is a schematic diagram of a terminal device according to an embodiment of the present application.
为了说明本申请所述的技术方案,下面通过具体实施例来进行说明。In order to explain the technical solutions described in the present application, the following description will be made by way of specific embodiments.
请参阅图1,本申请实施例中一种保单的贡献比例审核方法一个实施例包括:Referring to FIG. 1 , an embodiment of a policy for reviewing the contribution ratio of a policy in the embodiment of the present application includes:
101、获取业务员的贡献比例修改请求以及待审核的新贡献比例;101. Obtain a salesperson's contribution ratio modification request and a new contribution ratio to be reviewed;
本实施例中,当业务员需要修改某个保单的贡献比例时,可以向保险公司的系统发起贡献比例修改请求,并提交业务员想要的新贡献比例,从而系统可以获取到该贡献比例修改请求和待审核的新贡献比例。In this embodiment, when the salesperson needs to modify the contribution ratio of a policy, the insurance company may initiate a contribution ratio modification request and submit a new contribution ratio that the salesperson wants, so that the system can obtain the contribution ratio modification. The proportion of new contributions requested and pending review.
这里说的新贡献比例是指该业务员希望将该保单的贡献比例修改为哪个贡献比例。例如,保单默认的贡献比例为0.5(即50%),业务员希望将贡献比例提高到0.7,则该业务员发起贡献比例修改请求时,待审核的新贡献比例为0.7。可知,若业务员提交的请求审核通过后,该保单的贡献比例将被修改为业务员期望的0.7。The new contribution ratio mentioned here refers to which contribution ratio the salesperson wishes to modify the contribution ratio of the policy. For example, the default contribution ratio of the policy is 0.5 (ie 50%), and the salesman wants to increase the contribution ratio to 0.7. When the salesperson initiates the contribution ratio modification request, the new contribution ratio to be reviewed is 0.7. It can be seen that if the request submitted by the salesperson is approved, the contribution ratio of the policy will be revised to 0.7 as expected by the salesperson.
102、获取所述业务员已提佣金的历史保单对应的各个历史贡献比例;102. Obtain a historical contribution ratio corresponding to a historical policy that the salesperson has paid commissions;
本实施例中,系统在获取到业务员的贡献比例修改请求之后,可以从保险公司的数据库中,例如业务数据库、保单数据库等,获取到该业务员已提佣金的历史保单以及各个历史保单对应的各个历史贡献比例。In this embodiment, after obtaining the contribution ratio modification request of the salesperson, the system may obtain the historical policy of the sales commission of the salesperson and the corresponding historical policies from the database of the insurance company, such as the business database and the policy database. The proportion of each historical contribution.
上述已提佣金的历史保单是指业务员在保险公司的销售工作中已完成、且已提取佣金的保单。可以理解的是,由于这些历史保单的佣金已提,从而这些历史保单的贡献比例是已经确定的,可以作为本次业务员修改贡献比例的参考数据。The historical policy of the above-mentioned commissioned commission refers to the policy that the salesperson has completed the sales work of the insurance company and has obtained the commission. It can be understood that since the commissions of these historical policies have been raised, and thus the contribution ratio of these historical policies has been determined, it can be used as reference data for the salesperson to modify the contribution ratio.
特别地,如果该业务员在保险公司中不存在历史保单,例如该业务员为保险公司的新入职员工,未签订任何一份保单,从而步骤102中的历史保单为0,得到的历史保单对应的历史贡献比例也为0。In particular, if the salesperson does not have a historical policy in the insurance company, for example, the salesperson is a new employee of the insurance company, no insurance policy is signed, so the historical policy in step 102 is 0, and the obtained historical policy corresponds. The historical contribution ratio is also zero.
103、将所述各个历史贡献比例组成比例数组,并计算所述比例数组的方差;103. The respective historical contribution ratios are grouped into an array, and the variance of the proportional array is calculated;
假设获取到的各个历史贡献比例分别为x
1、x
2、x
3……x
n,将这些数据组成一个比例数组,该比例数据的平均数为x
0,则可以通过下述公式(1)计算该比例数据的方差:s
2=1/n[(x
1-x
0)
2+(x
2-x
0)
2+K+(x
n-x
0)
2]…………公式(1)
Assume that each historical contribution ratio obtained is x 1 , x 2 , x 3 ... x n , and these data are combined into a proportional array. The average of the proportional data is x 0 , then the following formula (1) can be used. Calculate the variance of the proportional data: s 2 =1/n[(x 1 -x 0 ) 2 +(x 2 -x 0 ) 2 +K+(x n -x 0 ) 2 ].........Formula (1)
可以理解的是,通过该业务员各个历史贡献比例组成比例数组的方差,可以用于衡量该业务员的各个历史贡献比例的波动大小,为后续对本次修改的贡献比例是否合理有一定参考价值。It can be understood that the variance of the ratio of the historical contribution ratio of the salesperson can be used to measure the fluctuation of the historical contribution ratio of the salesperson, and has a certain reference value for the subsequent contribution ratio of the modification. .
104、根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围;104. Calculate a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;
本实施例中,为了评估业务员修改的新贡献比例是否合理,引入了该业务员所在部门的预设比例范围和上述实时计算得到的方差。在一个应用场景下,可以计算该预设比例范围与方差之和来确定可修改比例范围。例如,假设预设比例范围为[0,0.7],方差的值为0.1,则计算得到的可修改比例范围为[0.1,0.8]。In this embodiment, in order to evaluate whether the new contribution ratio modified by the salesperson is reasonable, the preset ratio range of the department where the salesperson is located and the variance calculated by the above real-time calculation are introduced. In an application scenario, the sum of the preset proportional range and the variance can be calculated to determine the modifiable scale range. For example, if the preset scale range is [0, 0.7] and the variance value is 0.1, the calculated modifiable scale range is [0.1, 0.8].
在本实施例中,业务员所在部门的预设比例范围可以通过多种方式得到。较为简单地,该预设比例范围可以由部门负责人根据部门的实际情况预先设定,例如直接设定为上述的[0,0.7]。In this embodiment, the preset ratio range of the department where the salesperson is located can be obtained in various ways. To be simple, the preset scale range can be preset by the department head according to the actual situation of the department, for example, directly set to [0, 0.7] above.
进一步地,为了提升该预设比例范围的合理性,本实施例中,所述预设比例范围还可以通过以下步骤得到,如图2所示:Further, in order to improve the plausibility of the preset ratio range, in the embodiment, the preset ratio range may also be obtained by the following steps, as shown in FIG. 2:
201、获取所述贡献比例修改请求对应保单的险种类型;201. Acquire a type of insurance type corresponding to the policy of the contribution ratio modification request;
202、从预设的各个比例范围中选取一个与所述险种类型对应的比例范围;202. Select a scale range corresponding to the type of insurance from a preset range of ratios;
203、根据所述业务员所在部门的出险率对选取得到的所述比例范围进行调整,得到调整后的比例范围作为所述预设比例范围。203. Adjust the selected range of the ratio according to the risk rate of the department where the salesperson is located, and obtain the adjusted ratio range as the preset ratio range.
对于步骤201,可以理解的是,在保险行业中,不同的险种类型,其贡献比例往往也不相同。例如,养老险保单的贡献比例普遍偏低,而财产险保单的贡献比例则相对较高。因此,在评估新贡献比例是否合理之前,可以获取该贡献比例修改请求对应保单的险种类型,然后通过步骤202确定出这个险种类型对应的比例范围。For step 201, it can be understood that in the insurance industry, the types of different types of insurance often have different contribution ratios. For example, the contribution rate of pension insurance policies is generally low, while the contribution ratio of property insurance policies is relatively high. Therefore, before evaluating whether the new contribution ratio is reasonable, the type of insurance for the contribution ratio modification request corresponding policy can be obtained, and then the step ratio 202 determines the proportion range corresponding to the type of the insurance.
对于步骤202,可以在保险公司系统中预先设定各个比例范围,这些预先设定的比例范围分别与不同的险种类型一一对应。当步骤201确定出该贡献比例修改请求对应保单的险种类型之后,即可确定该险种类型对应的比例范围。For step 202, various scale ranges may be preset in the insurance company system, and these preset scale ranges are respectively in one-to-one correspondence with different types of insurance. After step 201 determines that the contribution ratio modification request corresponds to the type of insurance policy, the scale range corresponding to the type of the insurance can be determined.
对于步骤203,出险率是衡量该业务员所在部门的保险运营成本的重要指标。因此,可以采用出险率对选取得到的比例范围进行调整,使得最后确定的预设比例范围更合理。一般来说,出险率越高(即赔付保单的数量越多),则表示运营成本越高,相应地,该部门的盈利越低,应当适应调低该比例范围;反之,出险率越低,则表示运营成本越低,相应地,该部门的盈利越高,应当适应调高该比例范围。For step 203, the risk rate is an important indicator of the insurance operation cost of the department in which the salesperson is located. Therefore, the range of the selected ratio can be adjusted by using the risk rate, so that the final predetermined range of the ratio is more reasonable. Generally speaking, the higher the risk rate (that is, the greater the number of claims), the higher the operating cost. Accordingly, the lower the profit of the department, the lower the ratio should be adjusted; on the contrary, the lower the risk rate, It means that the lower the operating cost, correspondingly, the higher the profit of the department, the higher the ratio should be adjusted.
更进一步地,本实施例中,如图3所示,上述步骤203可以包括:Further, in this embodiment, as shown in FIG. 3, the foregoing step 203 may include:
301、获取所述业务员所在部门的出险率;301. Obtain a risk rate of the department where the salesperson is located;
302、获取所述业务员所在保险公司的平均出险率;302. Obtain an average risk rate of the insurance company where the salesperson is located;
303、将所述所在部门的出险率与所述平均出险率进行对比;303. Compare the risk rate of the department in which the department is located with the average risk rate;
304、若所述所在部门的出险率大于所述平均出险率,则计算所述所在部门的出险率超出所述平均出险率的超出比例值,根据所述超出比例值调低选取得到的所述比例范围,得到调低后的比例范围作为所述预设比例范围;304. If the risk rate of the department is greater than the average risk rate, calculate an excess ratio of the risk rate of the department that exceeds the average risk rate, and select the selected value according to the excess value. a range of ratios obtained as a range of ratios after the reduction;
305、若所述所在部门的出险率小于所述平均出险率,则计算所述所在部门的出险率相对所述平均出险率的下降比例值,根据所述下降比例值调高选取得到的所述比例范围,得到调高后的比例范围作为所述预设比例范围;305. If the risk rate of the department is less than the average risk rate, calculate a decrease ratio of the risk rate of the department according to the average risk rate, and select the selected value according to the decrease ratio. a range of ratios obtained as a range of ratios after the adjustment;
306、若所述所在部门的出险率等于所述平均出险率,则将选取得到的所述比例范围确定为所述预设比例范围。306. If the risk rate of the department is equal to the average risk rate, determine the range of the selected ratio as the preset ratio range.
对于步骤301,部门的出险率,是衡量业务员所在部门的保险运营成本的重要指标。此处所说的出险率可以是上一月份的出险率,也可以是部门上一年份的出险率,此处不作限制。For step 301, the department's risk rate is an important indicator to measure the insurance operation cost of the department where the salesperson is located. The risk rate mentioned here can be the risk rate of the previous month, or the risk rate of the previous year of the department. There is no restriction here.
对于步骤302,对于整个保险公司来说,平均出险率是指该保险公司中各个业务部门的出险率的平均值。与部门出险率类似,该平均出险率可以是上一个月份的保险公司各个部门的平均出险率,也可以是上一年份的保险公司各个部门的平均出险率,此处不作限制。For step 302, for the entire insurance company, the average risk rate refers to the average of the risk rates of the various business units in the insurance company. Similar to the departmental risk rate, the average risk rate can be the average risk rate of each department of the insurance company in the previous month, or the average risk rate of each department of the insurance company in the previous year. There is no restriction here.
对于步骤303,将所在部门的出险率与平均出险率进行对比,然后根据不同的对比结果分别执行步骤304、305和306。For step 303, the risk rate of the department is compared with the average risk rate, and then steps 304, 305, and 306 are performed according to different comparison results.
对于步骤304,可以理解的是,当所在部门出险率大于保险公司的平均出险率时,说明该业务员所在部门的出险率高于平均值,也即相当于保单的成本高于平均值,该业务员所在部门应该受到贡献比例上的惩罚。因此,可以计算所述所在部门的出险率超出所述平均出险率的超出比例值,然后根据所述超出比例值调低选取得到的所述比例范围。例如,假设所在部门的出险率为0.2,平均出险率为0.1,则该超出比例值为50%。此时,应该将选取得到的比例范围调低50%,即,假设选取得到的比例范围为[0,0.8],调低后得到比例范围[0,0.4]。For step 304, it can be understood that when the risk rate of the department is greater than the average risk rate of the insurance company, it indicates that the risk rate of the department of the salesperson is higher than the average value, that is, the cost of the policy is higher than the average value, The department in which the salesperson is located should be penalized in proportion to the contribution. Therefore, it is possible to calculate an excess ratio value of the risk ratio of the department in which the department exceeds the average risk rate, and then lower the selected range of the ratio according to the excess ratio value. For example, if the risk ratio of the department is 0.2 and the average risk is 0.1, the excess is 50%. At this time, the range of the selected ratio should be reduced by 50%, that is, the ratio range obtained by the assumption is [0, 0.8], and the scale range [0, 0.4] is obtained after the reduction.
对于步骤305,同理,当部门出险率小于保险公司的平均出险率时,说明该业务员所在部门的出险率低于平均值,也即相当于保单的成本低于平均值,该业务员所在部门应该受到贡献比例上的奖励。因此,可以计算所述所在部门的出险率相对所述平均出险率的下降比例值,根据所述下降比例值调高选取得到的所述比例范围。例如,假设所在部门的出险率为0.08,平均出险率为0.1,则该下降比例值为20%。此时,应该将选取得到的比例范围调高20%,即,假设选取得到的比例范围为[0,0.8],调高后得到比例范围[0,0.96]。For step 305, similarly, when the departmental risk rate is less than the average insurance rate of the insurance company, it indicates that the sales rate of the department where the salesperson is located is lower than the average value, that is, the cost of the policy is lower than the average value, and the salesperson is located. The department should be rewarded for the proportion of contributions. Therefore, the falling ratio value of the risk rate of the department in question relative to the average risk rate may be calculated, and the range of the selected ratio may be increased according to the falling ratio value. For example, suppose the risk rate of the department is 0.08 and the average risk rate is 0.1, then the rate of decline is 20%. At this time, the range of the selected ratio should be increased by 20%, that is, the ratio range obtained by the assumption is [0, 0.8], and the scale range [0, 0.96] is obtained after the adjustment.
对于步骤306,容易理解的是,当部门出险率等于保险公司的平均出险率时,则无需对选取得到的所述比例范围进行调整。For step 306, it is easy to understand that when the departmental risk rate is equal to the average risk rate of the insurance company, there is no need to adjust the selected range of the ratio.
本实施例中,在计算得到可修改比例范围之后,一般可以执行下述步骤105,采用该可修改比例范围来判定所述新贡献比例是否合理。然而,在需要时,为了使得该可修改比例范围更加的合理、准确,还可以对计算得到的可修改比例范围进行调整。In this embodiment, after calculating the modifiable scale range, the following step 105 can generally be performed, and the modifiable scale range is used to determine whether the new contribution ratio is reasonable. However, when needed, in order to make the modifiable scale range more reasonable and accurate, the calculated modifiable scale range can also be adjusted.
进一步地,如图4所示,在执行步骤105之前,还可以包括以下步骤:Further, as shown in FIG. 4, before performing step 105, the following steps may also be included:
401、获取所述业务员在最近时间段内的保单出单业绩,所述最近时间段是指靠近发起所述贡献比例修改请求的时间点以前的预设时间长度的时间段;401. Acquire a policy billing performance of the salesperson in a recent time period, where the latest time period refers to a time period of a preset time length before a time point when the contribution ratio modification request is initiated.
402、获取所述业务员的KPI指标;402. Obtain a KPI indicator of the salesperson;
403、根据所述保单出单业绩和所述KPI指标对所述可修改比例范围进行调整,得到调整后的可修改比例范围。403. Adjust the modifiable proportion range according to the policy billing performance and the KPI indicator, and obtain an adjusted modifiable scale range.
对于步骤401,例如,可以获取该业务员最近一个月内的保单出单业绩。For step 401, for example, the policy billing performance of the salesperson in the most recent month can be obtained.
对于步骤402,KPI指标是业务员的关键指标,是衡量该业务员业务能力的重要指标之一。因此,在进行可修改比例范围调整时,若KPI指标越高,则该可修改比例范围应该相应地调整得越高。For step 402, the KPI indicator is a key indicator of the salesperson and is one of the important indicators for measuring the business capability of the salesperson. Therefore, when the modifiable scale range adjustment is made, if the KPI index is higher, the modifiable scale range should be adjusted accordingly.
对于步骤403,本实施例中,考虑该业务员最近时间段内的保单出单业绩和该业务员的KPI指标,通过这两个因素综合考量允许对该业务员的激励程度,也即体现在可修改比例范围内。可修改比例范围越大,则允许激励该业务员的程度越高;反之,则越低。In step 403, in this embodiment, considering the performance of the policy in the most recent time period of the salesperson and the KPI indicator of the salesperson, comprehensively considering the two factors allows the incentive degree to the salesperson, that is, Can be modified within the scale range. The larger the range of modifiable scales, the higher the degree to which the salesperson is allowed to be motivated; otherwise, the lower.
如图5所示,上述步骤403可以具体包括:As shown in FIG. 5, the foregoing step 403 may specifically include:
501、判断所述保单出单业绩和所述KPI指标是否均满足所述业务员所在部门的预设指标条件,若是,则执行步骤502,若否,则执行步骤503;501, determining whether the policy billing performance and the KPI index meet the preset index condition of the department of the salesperson, if yes, proceed to step 502, and if not, proceed to step 503;
502、根据所述保单出单业绩、所述KPI指标和所述预设指标条件调高所述可修改比例范围,得到调高后的可修改比例范围;502. Increase the modifiable proportion range according to the policy billing performance, the KPI indicator, and the preset indicator condition, and obtain a modifiable proportion range after the adjustment;
503、不对所述可修改比例范围进行调整。503. The modified range of the scale is not adjusted.
对于步骤501~503,本实施例中,由于考虑保单出单业绩和KPI指标两个因素对业务员进行一定程度的激励,其目的在于激励优秀的业务员,允许优秀的业务员拥有更多的修改贡献比例空间,而并非是惩罚不合格或者较差的业务员。因此,若该业务员的所述保单出单业绩或所述KPI指标不满足部门的预设指标条件,可以不对该可修改比例范围进行调整。For the steps 501 to 503, in this embodiment, the salesperson is given a certain degree of incentives considering the two factors of the policy billing performance and the KPI index, the purpose of which is to motivate the excellent salesperson and allow the excellent salesperson to have more Modify the contribution ratio space, not to punish the unqualified or poor salesman. Therefore, if the salesperson's policy billing performance or the KPI indicator does not meet the department's preset index conditions, the modifiable scale range may not be adjusted.
而当所述保单出单业绩和所述KPI指标均满足所述业务员所在部门的预设指标条件时,为了激励拥有优秀表现的业务员,则可以根据所述保单出单业绩、所述KPI指标和所述预设指标条件调高所述可修改比例范围,得到调高后的可修改比例范围。具体可以是,计算所述保单出单业绩和KPI指标相对分别的指标条件的数值各自超出了多少,然后根据超出部分的比例来确定对该可修改比例范围调高多少。例如,假设该业务员的保单出单业绩为10,部门的预设指标为8,则第一个因素部分超出比例为25%;该业务员的KPI指标为40,部门对该业务员的预设KPI指标为35,则第二个因素部分超出比例为14%;系统针对各个因素部分超出比例设置有不同的比例区间,而不同的比例区间对应不用的可修改比例范围的加成值。假设设有第一因素部分的比例区间为[0,30%],该比例区间对应的加成值为0.1;第二因素部分的比例区间为[0,20%],该比例区间对应的加成值为0.05;可知,该业务员本次的加成值为0.1+0.05=0.15。设在步骤104中计算得到的可修改比例范围为[0,0.8],则调整后的可修改比例范围为[0.15,0.95]。And when the policy billing performance and the KPI indicator both satisfy the preset index condition of the department of the salesperson, in order to motivate the salesperson with excellent performance, the performance of the policy may be issued according to the policy, and the KPI The indicator and the preset indicator condition are increased by the modifiable scale range, and the modifiable scale range after the height adjustment is obtained. Specifically, it may be calculated that the value of the policy condition of the policy and the KPI indicator are respectively exceeded, and then the amount of the modifiable range is determined according to the proportion of the excess. For example, suppose the salesperson’s policy issuance is 10, the department’s default indicator is 8, and the first factor is over 25%; the salesperson’s KPI is 40, and the salesperson’s Let the KPI indicator be 35, then the second factor partially exceeds the ratio of 14%; the system sets different proportion intervals for each factor part out of proportion, and the different ratio intervals correspond to the addition value of the unchangeable scale range. Suppose that the ratio interval of the first factor part is [0, 30%], the ratio of the ratio is 0.1; the ratio of the second factor is [0, 20%], and the ratio is corresponding to The value is 0.05; it can be seen that the salesperson's current addition value is 0.1+0.05=0.15. If the modifiable scale range calculated in step 104 is [0, 0.8], the adjusted modifiable scale range is [0.15, 0.95].
由上述内容可知,对计算得到的可修改比例范围进行调整后,可以更加综合且全面地考虑该业务员的能力水平和应受到的激励程度,更有利于激发业务员工作的主动性和积极性。It can be seen from the above that after adjusting the calculated range of modifiable proportions, the level of competence of the salesperson and the degree of incentives to be received can be more comprehensively and comprehensively considered, which is more conducive to stimulating the initiative and enthusiasm of the salesperson.
进一步地,为了避免调整后的可修改比例范围过高,例如下限超过100%,可以预先对所述可修改比例范围设定比例上限,当该可修改比例范围的上限值或下限值超过该比例上限时,则将该可修改比例范围的上限值或下限值修改为该比例上限。例如,假设某业务员所在部门设定比例上限为0.5,而通过上述步骤计算、调整后得到的可修改比例范围为[0.15,0.95],则此时,由于0.95>0.5,则应该将该可修改比例范围修改为[0.15,0.5]。Further, in order to prevent the adjusted range of the modifiable ratio from being too high, for example, the lower limit exceeds 100%, the upper limit value or the lower limit value of the modifiable proportional range may be set in advance when the upper limit value or the lower limit value of the modifiable ratio range is exceeded. When the upper limit of the ratio is reached, the upper limit value or the lower limit value of the modifiable scale range is modified to the upper limit of the ratio. For example, suppose the upper limit of the department setting of a salesperson is 0.5, and the range of modifiable ratios calculated and adjusted by the above steps is [0.15, 0.95]. At this time, since 0.95>0.5, the The modified scale range is modified to [0.15, 0.5].
105、判断所述新贡献比例是否落入所述可修改比例范围之内,若是,则执行步骤106,若否,则执行步骤107;105, it is determined whether the new contribution ratio falls within the range of the modifiable ratio, and if so, step 106 is performed, and if not, step 107 is performed;
106、确定所述贡献比例修改请求的审核结果为通过,将所述贡献比例修改请求对应保单的贡献比例修改为所述新贡献比例;106. Determine an audit result of the contribution ratio modification request as a pass, and modify a contribution ratio of the contribution ratio modification request corresponding to the policy to the new contribution ratio;
当所述新贡献比例落入所述可修改比例范围之内时,说明该新贡献比例是合理的、可接受的,因此确定审核结果为通过,并将该保单的贡献比例修改为新贡献比例。When the new contribution ratio falls within the modifiable scale range, it indicates that the new contribution ratio is reasonable and acceptable, so the audit result is determined to be passed, and the contribution ratio of the policy is modified to the new contribution ratio. .
107、确定所述贡献比例修改请求的审核结果为不通过。107. Determine that the result of the review of the contribution ratio modification request is not passed.
当所述新贡献比例未落入所述可修改比例范围之内时,说明该新贡献比例是不合理的、不可接受的,因此确定审核结果为不通过,并可以将审核结果反馈至该业务员。When the new contribution ratio does not fall within the modifiable scale range, it indicates that the new contribution ratio is unreasonable and unacceptable, so the audit result is determined to be unsuccessful, and the audit result can be fed back to the service. member.
本实施例中,当该贡献比例修改请求的审核结果不通过时,该业务员还可以申请人工审批流程,并可以对该人工审批流程的审批链上各个环节的审批人员进行指定。人工审批流程确定后,审批链自动流转,并可以实时邮件提醒,通过系统后台推送通知给各个环节的审批人员,实现标准化的审批操作。而在人工审批流程过程中,该业务员还可以通过上载图片、附件等形式提供相关材料,或者发送邮件催促各个审批人员加快审核。对此,本实施例不作限定。In this embodiment, when the audit result of the contribution ratio modification request does not pass, the salesperson may also apply for a manual approval process, and may specify the approval personnel of each link in the approval chain of the manual approval process. After the manual approval process is determined, the approval chain will automatically flow, and real-time email reminders will be sent to the approval personnel of each link through the system background push notification to achieve standardized approval operations. In the process of manual approval process, the salesperson can also provide relevant materials by uploading pictures, attachments, etc., or send e-mails to urge each approving officer to expedite the review. In this regard, the embodiment is not limited.
对应于上文实施例所述的保单的贡献比例审核方法,图6示出了本申请实施例提供的保单的贡献比例审核装置的结构框图,为了便于说明,仅示出了与本申请实施例相关的部分。Corresponding to the contribution ratio review method of the policy described in the above embodiment, FIG. 6 is a structural block diagram of the contribution ratio review apparatus of the policy provided by the embodiment of the present application. For the convenience of description, only the embodiment of the present application is shown. Related parts.
如图6所示,一种保单的贡献比例审核装置,包括:As shown in FIG. 6, a policy contribution ratio review device includes:
请求获取模块601,用于获取业务员的贡献比例修改请求以及待审核的新贡献比例;The request obtaining module 601 is configured to obtain a salesperson's contribution ratio modification request and a new contribution ratio to be audited;
历史贡献比例获取模块602,用于获取所述业务员已提佣金的历史保单对应的各个历史贡献比例;The historical contribution ratio obtaining module 602 is configured to obtain each historical contribution ratio corresponding to the history policy of the salesperson of the salesperson;
比例方差计算模块603,用于将所述各个历史贡献比例组成比例数组,并计算所述比例数组的方差;a proportional variance calculation module 603, configured to form the respective historical contribution ratios into an array of ratios, and calculate a variance of the proportional array;
可修改范围计算模块604,用于根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围;a modifiable range calculation module 604, configured to calculate a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;
第一审核模块605,用于若所述新贡献比例落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为通过,将所述贡献比例修改请求对应保单的贡献比例修改为所述新贡献比例;The first review module 605 is configured to: if the new contribution ratio falls within the modifiable scale range, determine that the audit result of the contribution ratio modification request is a pass, and the contribution ratio modification request corresponds to the policy contribution The ratio is modified to the new contribution ratio;
第二审核模块606,用于若所述新贡献比例未落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为不通过。The second auditing module 606 is configured to determine that the audit result of the contribution ratio modification request is not passed if the new contribution ratio does not fall within the modifiable scale range.
进一步地,所述预设比例范围可以通过以下模块得到:Further, the preset ratio range can be obtained by the following modules:
保单险种类型获取模块,用于获取所述贡献比例修改请求对应保单的险种类型;a policy type acquisition module, configured to obtain a type of insurance for the policy corresponding to the contribution ratio modification request;
比例范围选取模块,用于从预设的各个比例范围中选取一个与所述险种类型对应的比例范围;a scale range selection module, configured to select a scale range corresponding to the type of insurance from a preset range of each scale;
比例范围调整模块,用于根据所述业务员所在部门的出险率对选取得到的所述比例范围进行调整,得到调整后的比例范围作为所述预设比例范围。The proportional range adjustment module is configured to adjust the selected range of the range according to the risk rate of the department where the salesperson is located, and obtain the adjusted proportional range as the preset proportional range.
进一步地,所述比例范围调整模块可以包括:Further, the proportional range adjustment module may include:
部门出险率获取单元,用于获取所述业务员所在部门的出险率;a departmental risk rate obtaining unit for obtaining a risk rate of the department in which the salesperson is located;
平均出险率获取单元,用于获取所述业务员所在保险公司的平均出险率;The average risk rate obtaining unit is configured to obtain an average risk rate of the insurance company where the salesperson is located;
第一调整单元,用于若所述所在部门的出险率大于所述平均出险率,则计算所述所在部门的出险率超出所述平均出险率的超出比例值,根据所述超出比例值调低选取得到的所述比例范围,得到调低后的比例范围作为所述预设比例范围;a first adjusting unit, configured to calculate, if the risk rate of the department is greater than the average risk rate, calculate an excess ratio of the risk rate of the department that exceeds the average risk rate, and lower the value according to the excess ratio Selecting the obtained range of the ratio, and obtaining a scale range after the reduction as the preset ratio range;
第二调整单元,用于若所述所在部门的出险率小于所述平均出险率,则计算所述所在部门的出险率相对所述平均出险率的下降比例值,根据所述下降比例值调高选取得到的所述比例范围,得到调高后的比例范围作为所述预设比例范围;a second adjusting unit, configured to calculate, when the risk rate of the department is less than the average risk rate, calculate a falling ratio of the risk rate of the department to the average risk rate, and increase the value according to the falling ratio Selecting the obtained range of the ratio to obtain a scale range after the adjustment as the preset ratio range;
第三调整单元,用于若所述所在部门的出险率等于所述平均出险率,则将选取得到的所述比例范围确定为所述预设比例范围。And a third adjusting unit, configured to determine, when the risk rate of the department is equal to the average risk rate, determine the range of the selected ratio as the preset ratio range.
进一步地,所述保单的贡献比例审核装置还可以包括:Further, the contribution ratio review device of the policy may further include:
比例判断模块,用于判断所述新贡献比例是否落入所述可修改比例范围之内;a ratio determining module, configured to determine whether the new contribution ratio falls within the modifiable scale range;
所述可修改比例范围通过以下模块进行调整:The modifiable scale range is adjusted by the following modules:
出单业绩获取模块,用于获取所述业务员在最近时间段内的保单出单业绩,所述最近时间段是指靠近发起所述贡献比例修改请求的时间点以前的预设时间长度的时间段;a billing performance obtaining module, configured to obtain a policy billing performance of the salesperson in a recent time period, where the recent time period refers to a preset time length before a time point when the contribution ratio modification request is initiated segment;
KPI指标获取模块,用于获取所述业务员的KPI指标;a KPI indicator obtaining module, configured to acquire a KPI indicator of the salesperson;
可修改范围调整模块,用于根据所述保单出单业绩和所述KPI指标对所述可修改比例范围进行调整,得到调整后的可修改比例范围。The configurable range adjustment module is configured to adjust the modifiable scale range according to the policy billing performance and the KPI indicator, and obtain an adjusted modifiable scale range.
进一步地,所述可修改范围调整模块可以包括:Further, the modifiable range adjustment module may include:
指标条件判断单元,用于判断所述保单出单业绩和所述KPI指标是否均满足所述业务员所在部门的预设指标条件;The indicator condition determining unit is configured to determine whether the policy billing performance and the KPI indicator meet the preset index condition of the department where the salesperson is located;
范围调高单元,用于若所述指标条件判断单元的判断结果为是,则根据所述保单出单业绩、所述KPI指标和所述预设指标条件调高所述可修改比例范围,得到调高后的可修改比例范围;a range adjustment unit, configured to: if the determination result of the indicator condition determination unit is yes, increase the range of the modifiable ratio according to the policy billing performance, the KPI indicator, and the preset indicator condition, and obtain The modifiable scale range after the increase;
不调整单元,用于若所述指标条件判断单元的判断结果为否,则不对所述可修改比例范围进行调整。The unit is not adjusted, and if the judgment result of the index condition judging unit is no, the modifiable scale range is not adjusted.
图7是本申请一实施例提供的终端设备的示意图。如图7所示,该实施例的终端设备7包括:处理器70以及存储器71,所述存储器71中存储有可在所述处理器70上运行的计算机可读指令72,例如保单的贡献比例审核程序。所述处理器70执行所述计算机可读指令72时实现上述各个保单的贡献比例审核方法实施例中的步骤,例如图1所示的步骤101至107。或者,所述处理器70执行所述计算机可读指令72时实现上述各装置实施例中各模块/单元的功能,例如图6所示模块601至606的功能。FIG. 7 is a schematic diagram of a terminal device according to an embodiment of the present application. As shown in FIG. 7, the terminal device 7 of this embodiment includes a processor 70 and a memory 71 in which computer readable instructions 72 operable on the processor 70, such as a contribution ratio of a policy, are stored. Review process. When the processor 70 executes the computer readable instructions 72, the steps in the embodiment of the contribution ratio review method of each of the above policies are implemented, such as steps 101 to 107 shown in FIG. Alternatively, the processor 70, when executing the computer readable instructions 72, implements the functions of the various modules/units in the various apparatus embodiments described above, such as the functions of the modules 601 through 606 shown in FIG.
示例性的,所述计算机可读指令72可以被分割成一个或多个模块/单元,所述一个或者多个模块/单元被存储在所述存储器71中,并由所述处理器70执行,以完成本申请。所述一个或多个模块/单元可以是能够完成特定功能的一系列计算机可读指令段,该指令段用于描述所述计算机可读指令72在所述终端设备7中的执行过程。Illustratively, the computer readable instructions 72 may be partitioned into one or more modules/units that are stored in the memory 71 and executed by the processor 70, To complete this application. The one or more modules/units may be a series of computer readable instruction segments capable of performing a particular function for describing the execution of the computer readable instructions 72 in the terminal device 7.
所述终端设备7可以是桌上型计算机、笔记本、掌上电脑及云端服务器等计算设备。所述终端设备可包括,但不仅限于处理器70和存储器71。本领域技术人员可以理解,图7仅仅是终端设备7的示例,并不构成对终端设备7的限定,可以包括比图示更多或更少的部件,或者组合某些部件,或者不同的部件,例如所述终端设备还可以包括输入输出设备、网络接入设备、总线等。The terminal device 7 may be a computing device such as a desktop computer, a notebook, a palmtop computer, and a cloud server. The terminal device may include, but is not limited to, the processor 70 and the memory 71. It will be understood by those skilled in the art that FIG. 7 is only an example of the terminal device 7, and does not constitute a limitation of the terminal device 7, and may include more or less components than those illustrated, or combine some components or different components. For example, the terminal device may further include an input/output device, a network access device, a bus, and the like.
所称处理器70可以是中央处理单元(Central
Processing Unit,CPU),还可以是其他通用处理器、数字信号处理器 (Digital Signal Processor,DSP)、专用集成电路 (Application
Specific Integrated Circuit,ASIC)、现成可编程门阵列 (Field-Programmable Gate Array,FPGA) 或者其他可编程逻辑器件、分立门或者晶体管逻辑器件、分立硬件组件等。通用处理器可以是微处理器或者该处理器也可以是任何常规的处理器等。The so-called processor 70 can be a central processing unit (Central
Processing Unit, CPU), can also be other general-purpose processors, digital signal processors (DSP), application specific integrated circuits (Application
Specific Integrated Circuit (ASIC), Field-Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic device, discrete hardware components, etc. The general purpose processor may be a microprocessor or the processor or any conventional processor or the like.
所述存储器71可以是所述终端设备7的内部存储单元,例如终端设备7的硬盘或内存。所述存储器71也可以是所述终端设备7的外部存储设备,例如所述终端设备7上配备的插接式硬盘,智能存储卡(Smart Media Card,SMC),安全数字(Secure Digital,SD)卡,闪存卡(Flash Card)等。进一步地,所述存储器71还可以既包括所述终端设备7的内部存储单元也包括外部存储设备。所述存储器71用于存储所述计算机可读指令以及所述终端设备所需的其他程序和数据。所述存储器71还可以用于暂时地存储已经输出或者将要输出的数据。The memory 71 may be an internal storage unit of the terminal device 7, such as a hard disk or a memory of the terminal device 7. The memory 71 may also be an external storage device of the terminal device 7, for example, a plug-in hard disk provided on the terminal device 7, a smart memory card (SMC), and a secure digital (SD). Card, flash card, etc. Further, the memory 71 may also include both an internal storage unit of the terminal device 7 and an external storage device. The memory 71 is configured to store the computer readable instructions and other programs and data required by the terminal device. The memory 71 can also be used to temporarily store data that has been output or is about to be output.
另外,在本申请各个实施例中的各功能单元可以集成在一个处理单元中,也可以是各个单元单独物理存在,也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现,也可以采用软件功能单元的形式实现。In addition, each functional unit in each embodiment of the present application may be integrated into one processing unit, or each unit may exist physically separately, or two or more units may be integrated into one unit. The above integrated unit can be implemented in the form of hardware or in the form of a software functional unit.
所述集成的单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时,可以存储在一个计算机可读取存储介质中。基于这样的理解,本申请的技术方案本质上或者说对现有技术做出贡献的部分或者该技术方案的全部或部分可以以软件产品的形式体现出来,该计算机软件产品存储在一个存储介质中,包括若干指令用以使得一台计算机设备(可以是个人计算机,服务器,或者网络设备等)执行本申请各个实施例所述方法的全部或部分步骤。而前述的存储介质包括:U盘、移动硬盘、只读存储器(Read-Only Memory,ROM)、随机存取存储器(Random Access Memory,RAM)、磁碟或者光盘等各种可以存储程序代码的介质。The integrated unit, if implemented in the form of a software functional unit and sold or used as a standalone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application, in essence or the contribution to the prior art, or all or part of the technical solution may be embodied in the form of a software product stored in a storage medium. A number of instructions are included to cause a computer device (which may be a personal computer, server, or network device, etc.) to perform all or part of the steps of the methods described in various embodiments of the present application. The foregoing storage medium includes: a U disk, a mobile hard disk, a read-only memory (ROM), a random access memory (RAM), a magnetic disk, or an optical disk, and the like, which can store program codes. .
以上所述,以上实施例仅用以说明本申请的技术方案,而非对其限制;尽管参照前述实施例对本申请进行了详细的说明,本领域的普通技术人员应当理解:其依然可以对前述各实施例所记载的技术方案进行修改,或者对其中部分技术特征进行等同替换;而这些修改或者替换,并不使相应技术方案的本质脱离本申请各实施例技术方案的精神和范围。The above embodiments are only used to explain the technical solutions of the present application, and are not limited thereto; although the present application has been described in detail with reference to the foregoing embodiments, those skilled in the art should understand that they can still The technical solutions described in the embodiments are modified, or the equivalents of the technical features are replaced by the equivalents. The modifications and substitutions of the embodiments do not depart from the spirit and scope of the technical solutions of the embodiments of the present application.
Claims (20)
- 一种保单的贡献比例审核方法,其特征在于,包括:A method for reviewing the contribution ratio of a policy, which is characterized by comprising:获取业务员的贡献比例修改请求以及待审核的新贡献比例;Obtain the salesperson's contribution ratio modification request and the proportion of new contributions to be reviewed;获取所述业务员已提佣金的历史保单对应的各个历史贡献比例;Obtaining the historical contribution ratio corresponding to the historical policy that the salesperson has already received the commission;将所述各个历史贡献比例组成比例数组,并计算所述比例数组的方差;Having the respective historical contribution ratios into an array of ratios, and calculating a variance of the proportional array;根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围;Calculating a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;若所述新贡献比例落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为通过,将所述贡献比例修改请求对应保单的贡献比例修改为所述新贡献比例;If the new contribution ratio falls within the modifiable scale range, determining that the audit result of the contribution ratio modification request is a pass, and modifying the contribution ratio of the contribution ratio modification request corresponding to the policy to the new contribution ratio ;若所述新贡献比例未落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为不通过。If the new contribution ratio does not fall within the modifiable scale range, it is determined that the audit result of the contribution ratio modification request is not passed.
- 如权利要求1所述的保单的贡献比例审核方法,其特征在于,所述预设比例范围通过以下步骤得到:The method for reviewing the contribution ratio of a policy according to claim 1, wherein the preset ratio range is obtained by the following steps:获取所述贡献比例修改请求对应保单的险种类型;Obtaining the type of insurance for the contribution ratio modification request corresponding to the policy;从预设的各个比例范围中选取一个与所述险种类型对应的比例范围;Selecting a scale range corresponding to the type of insurance from a preset range of ratios;根据所述业务员所在部门的出险率对选取得到的所述比例范围进行调整,得到调整后的比例范围作为所述预设比例范围。The range of the selected ratio is adjusted according to the risk rate of the department where the salesperson is located, and the adjusted ratio range is obtained as the preset ratio range.
- 如权利要求2所述的保单的贡献比例审核方法,其特征在于,所述根据所述业务员所在部门的出险率对选取得到的所述比例范围进行调整,得到调整后的比例范围作为所述预设比例范围包括:The method for reviewing the contribution ratio of the policy according to claim 2, wherein the range of the selected ratio is adjusted according to the risk rate of the department where the salesperson is located, and the adjusted ratio range is obtained as the The preset scale range includes:获取所述业务员所在部门的出险率;Obtaining the risk rate of the department in which the salesperson is located;获取所述业务员所在保险公司的平均出险率;Obtaining the average risk rate of the insurance company where the salesperson is located;若所述所在部门的出险率大于所述平均出险率,则计算所述所在部门的出险率超出所述平均出险率的超出比例值,根据所述超出比例值调低选取得到的所述比例范围,得到调低后的比例范围作为所述预设比例范围;If the risk rate of the department is greater than the average risk rate, calculate an excess ratio of the risk rate of the department that exceeds the average risk rate, and lower the selected range according to the excess value. , obtaining a scale range after the reduction as the preset ratio range;若所述所在部门的出险率小于所述平均出险率,则计算所述所在部门的出险率相对所述平均出险率的下降比例值,根据所述下降比例值调高选取得到的所述比例范围,得到调高后的比例范围作为所述预设比例范围;If the risk rate of the department is less than the average risk rate, calculate a decrease ratio of the risk rate of the department in question with respect to the average risk rate, and select the range of the ratio obtained according to the decrease ratio , obtaining a scale range after the adjustment as the preset ratio range;若所述所在部门的出险率等于所述平均出险率,则将选取得到的所述比例范围确定为所述预设比例范围。If the risk rate of the department is equal to the average risk rate, the selected range of the selected ratio is determined as the preset ratio range.
- 如权利要求1至3任一项所述的保单的贡献比例审核方法,其特征在于,在根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围之后,还包括:The method for reviewing the contribution ratio of a policy according to any one of claims 1 to 3, further comprising: after calculating the modifiable scale range according to the variance and the preset ratio range of the department where the salesperson is located, the method further comprising:判断所述新贡献比例是否落入所述可修改比例范围之内;Determining whether the new contribution ratio falls within the modifiable scale range;在判断所述新贡献比例是否落入所述可修改比例范围之内之前,所述保单的贡献比例审核方法还包括:Before determining whether the new contribution ratio falls within the range of the modifiable ratio, the method for reviewing the contribution ratio of the policy further includes:获取所述业务员在最近时间段内的保单出单业绩,所述最近时间段是指靠近发起所述贡献比例修改请求的时间点以前的预设时间长度的时间段;Obtaining a policy billing performance of the salesperson during a recent time period, where the recent time period refers to a time period of a preset time length before a time point when the contribution ratio modification request is initiated;获取所述业务员的KPI指标;Obtaining the KPI indicator of the salesperson;根据所述保单出单业绩和所述KPI指标对所述可修改比例范围进行调整,得到调整后的可修改比例范围。Adjusting the modifiable scale range according to the policy billing performance and the KPI indicator, and obtaining an adjusted modifiable scale range.
- 如权利要求4所述的保单的贡献比例审核方法,其特征在于,所述根据所述保单出单业绩和所述KPI指标对所述可修改比例范围进行调整,得到调整后的可修改比例范围包括:The method for reviewing the contribution ratio of a policy according to claim 4, wherein the adjustment of the modifiable scale range according to the policy billing performance and the KPI index, and the adjusted modifiable scale range is obtained. include:判断所述保单出单业绩和所述KPI指标是否均满足所述业务员所在部门的预设指标条件;Determining whether the policy billing performance and the KPI indicator meet the preset index conditions of the department in which the salesperson is located;若所述保单出单业绩和所述KPI指标均满足所述业务员所在部门的预设指标条件,则根据所述保单出单业绩、所述KPI指标和所述预设指标条件调高所述可修改比例范围,得到调高后的可修改比例范围;If the policy billing performance and the KPI indicator meet the preset index condition of the department of the salesperson, the policy is issued according to the policy billing performance, the KPI indicator, and the preset indicator condition. The scale range can be modified to obtain a modifiable scale range after the adjustment;若所述保单出单业绩或所述KPI指标不满足所述业务员所在部门的预设指标条件,则不对所述可修改比例范围进行调整。If the policy billing performance or the KPI indicator does not meet the preset index condition of the department where the salesperson is located, the modifiable scale range is not adjusted.
- 一种保单的贡献比例审核装置,其特征在于,包括:A contribution ratio review device for a policy, comprising:请求获取模块,用于获取业务员的贡献比例修改请求以及待审核的新贡献比例;Requesting an acquisition module for obtaining a salesperson's contribution ratio modification request and a new contribution ratio to be reviewed;历史贡献比例获取模块,用于获取所述业务员已提佣金的历史保单对应的各个历史贡献比例;a historical contribution ratio obtaining module, configured to obtain a historical contribution ratio corresponding to a historical policy that the salesperson has paid commission;比例方差计算模块,用于将所述各个历史贡献比例组成比例数组,并计算所述比例数组的方差;a proportional variance calculation module, configured to form the respective historical contribution proportions into an array of ratios, and calculate a variance of the proportional array;可修改范围计算模块,用于根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围;The configurable range calculation module is configured to calculate a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;第一审核模块,用于若所述新贡献比例落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为通过,将所述贡献比例修改请求对应保单的贡献比例修改为所述新贡献比例;a first auditing module, if the new contribution ratio falls within the modifiable scale range, determining that the audit result of the contribution ratio modification request is a pass, and the contributing proportion of the contribution ratio modification request corresponding to the policy Revised to the new contribution ratio;第二审核模块,用于若所述新贡献比例未落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为不通过。The second auditing module is configured to determine that the audit result of the contribution ratio modification request is not passed if the new contribution ratio does not fall within the modifiable scale range.
- 根据权利要求6所述的保单的贡献比例审核装置,其特征在于,所述预设比例范围通过以下模块得到:The contribution ratio review apparatus for a policy according to claim 6, wherein the preset ratio range is obtained by the following module:保单险种类型获取模块,用于获取所述贡献比例修改请求对应保单的险种类型;a policy type acquisition module, configured to obtain a type of insurance for the policy corresponding to the contribution ratio modification request;比例范围选取模块,用于从预设的各个比例范围中选取一个与所述险种类型对应的比例范围;a scale range selection module, configured to select a scale range corresponding to the type of insurance from a preset range of each scale;比例范围调整模块,用于根据所述业务员所在部门的出险率对选取得到的所述比例范围进行调整,得到调整后的比例范围作为所述预设比例范围。The proportional range adjustment module is configured to adjust the selected range of the range according to the risk rate of the department where the salesperson is located, and obtain the adjusted proportional range as the preset proportional range.
- 根据权利要求7所述的保单的贡献比例审核装置,其特征在于,所述比例范围调整模块包括:The apparatus for reviewing the contribution ratio of the policy according to claim 7, wherein the proportional range adjustment module comprises:部门出险率获取单元,用于获取所述业务员所在部门的出险率;a departmental risk rate obtaining unit for obtaining a risk rate of the department in which the salesperson is located;平均出险率获取单元,用于获取所述业务员所在保险公司的平均出险率;The average risk rate obtaining unit is configured to obtain an average risk rate of the insurance company where the salesperson is located;第一调整单元,用于若所述所在部门的出险率大于所述平均出险率,则计算所述所在部门的出险率超出所述平均出险率的超出比例值,根据所述超出比例值调低选取得到的所述比例范围,得到调低后的比例范围作为所述预设比例范围;a first adjusting unit, configured to calculate, if the risk rate of the department is greater than the average risk rate, calculate an excess ratio of the risk rate of the department that exceeds the average risk rate, and lower the value according to the excess ratio Selecting the obtained range of the ratio, and obtaining a scale range after the reduction as the preset ratio range;第二调整单元,用于若所述所在部门的出险率小于所述平均出险率,则计算所述所在部门的出险率相对所述平均出险率的下降比例值,根据所述下降比例值调高选取得到的所述比例范围,得到调高后的比例范围作为所述预设比例范围;a second adjusting unit, configured to calculate, when the risk rate of the department is less than the average risk rate, calculate a falling ratio of the risk rate of the department to the average risk rate, and increase the value according to the falling ratio Selecting the obtained range of the ratio to obtain a scale range after the adjustment as the preset ratio range;第三调整单元,用于若所述所在部门的出险率等于所述平均出险率,则将选取得到的所述比例范围确定为所述预设比例范围。And a third adjusting unit, configured to determine, when the risk rate of the department is equal to the average risk rate, determine the range of the selected ratio as the preset ratio range.
- 根据权利要求6至8中任一项所述的保单的贡献比例审核装置,其特征在于,所述保单的贡献比例审核装置还包括:The contribution ratio review apparatus of the policy according to any one of claims 6 to 8, wherein the policy contribution ratio review apparatus further includes:比例判断模块,用于判断所述新贡献比例是否落入所述可修改比例范围之内;a ratio determining module, configured to determine whether the new contribution ratio falls within the modifiable scale range;所述可修改比例范围通过以下模块进行调整:The modifiable scale range is adjusted by the following modules:出单业绩获取模块,用于获取所述业务员在最近时间段内的保单出单业绩,所述最近时间段是指靠近发起所述贡献比例修改请求的时间点以前的预设时间长度的时间段;a billing performance obtaining module, configured to obtain a policy billing performance of the salesperson in a recent time period, where the recent time period refers to a preset time length before a time point when the contribution ratio modification request is initiated segment;KPI指标获取模块,用于获取所述业务员的KPI指标;a KPI indicator obtaining module, configured to acquire a KPI indicator of the salesperson;可修改范围调整模块,用于根据所述保单出单业绩和所述KPI指标对所述可修改比例范围进行调整,得到调整后的可修改比例范围。The configurable range adjustment module is configured to adjust the modifiable scale range according to the policy billing performance and the KPI indicator, and obtain an adjusted modifiable scale range.
- 根据权利要求9所述的保单的贡献比例审核装置,其特征在于,所述可修改范围调整模块包括:The apparatus for reviewing the contribution ratio of the policy according to claim 9, wherein the modifiable range adjustment module comprises:指标条件判断单元,用于判断所述保单出单业绩和所述KPI指标是否均满足所述业务员所在部门的预设指标条件;The indicator condition determining unit is configured to determine whether the policy billing performance and the KPI indicator meet the preset index condition of the department where the salesperson is located;范围调高单元,用于若所述指标条件判断单元的判断结果为是,则根据所述保单出单业绩、所述KPI指标和所述预设指标条件调高所述可修改比例范围,得到调高后的可修改比例范围;a range adjustment unit, configured to: if the determination result of the indicator condition determination unit is yes, increase the range of the modifiable ratio according to the policy billing performance, the KPI indicator, and the preset indicator condition, and obtain The modifiable scale range after the increase;不调整单元,用于若所述指标条件判断单元的判断结果为否,则不对所述可修改比例范围进行调整。The unit is not adjusted, and if the judgment result of the index condition judging unit is no, the modifiable scale range is not adjusted.
- 一种终端设备,其特征在于,包括存储器以及处理器,所述存储器中存储有可在所述处理器上运行的计算机可读指令,所述处理器执行所述计算机可读指令时实现如下步骤:A terminal device, comprising: a memory and a processor, wherein the memory stores computer readable instructions executable on the processor, and the processor implements the following steps when the computer readable instructions are executed :获取业务员的贡献比例修改请求以及待审核的新贡献比例;Obtain the salesperson's contribution ratio modification request and the proportion of new contributions to be reviewed;获取所述业务员已提佣金的历史保单对应的各个历史贡献比例;Obtaining the historical contribution ratio corresponding to the historical policy that the salesperson has already received the commission;将所述各个历史贡献比例组成比例数组,并计算所述比例数组的方差;Having the respective historical contribution ratios into an array of ratios, and calculating a variance of the proportional array;根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围;Calculating a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;若所述新贡献比例落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为通过,将所述贡献比例修改请求对应保单的贡献比例修改为所述新贡献比例;If the new contribution ratio falls within the modifiable scale range, determining that the audit result of the contribution ratio modification request is a pass, and modifying the contribution ratio of the contribution ratio modification request corresponding to the policy to the new contribution ratio ;若所述新贡献比例未落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为不通过。If the new contribution ratio does not fall within the modifiable scale range, it is determined that the audit result of the contribution ratio modification request is not passed.
- 根据权利要求11所述的终端设备,其特征在于,所述预设比例范围通过以下步骤得到:The terminal device according to claim 11, wherein the preset ratio range is obtained by the following steps:获取所述贡献比例修改请求对应保单的险种类型;Obtaining the type of insurance for the contribution ratio modification request corresponding to the policy;从预设的各个比例范围中选取一个与所述险种类型对应的比例范围;Selecting a scale range corresponding to the type of insurance from a preset range of ratios;根据所述业务员所在部门的出险率对选取得到的所述比例范围进行调整,得到调整后的比例范围作为所述预设比例范围。The range of the selected ratio is adjusted according to the risk rate of the department where the salesperson is located, and the adjusted ratio range is obtained as the preset ratio range.
- 根据权利要求12所述的终端设备,其特征在于,所述根据所述业务员所在部门的出险率对选取得到的所述比例范围进行调整,得到调整后的比例范围作为所述预设比例范围包括:The terminal device according to claim 12, wherein the selected range of the ratio is adjusted according to a risk rate of the department where the salesperson is located, and the adjusted ratio range is obtained as the preset ratio range. include:获取所述业务员所在部门的出险率;Obtaining the risk rate of the department in which the salesperson is located;获取所述业务员所在保险公司的平均出险率;Obtaining the average risk rate of the insurance company where the salesperson is located;若所述所在部门的出险率大于所述平均出险率,则计算所述所在部门的出险率超出所述平均出险率的超出比例值,根据所述超出比例值调低选取得到的所述比例范围,得到调低后的比例范围作为所述预设比例范围;If the risk rate of the department is greater than the average risk rate, calculate an excess ratio of the risk rate of the department that exceeds the average risk rate, and lower the selected range according to the excess value. , obtaining a scale range after the reduction as the preset ratio range;若所述所在部门的出险率小于所述平均出险率,则计算所述所在部门的出险率相对所述平均出险率的下降比例值,根据所述下降比例值调高选取得到的所述比例范围,得到调高后的比例范围作为所述预设比例范围;If the risk rate of the department is less than the average risk rate, calculate a decrease ratio of the risk rate of the department in question with respect to the average risk rate, and select the range of the ratio obtained according to the decrease ratio , obtaining a scale range after the adjustment as the preset ratio range;若所述所在部门的出险率等于所述平均出险率,则将选取得到的所述比例范围确定为所述预设比例范围。If the risk rate of the department is equal to the average risk rate, the selected range of the selected ratio is determined as the preset ratio range.
- 根据权利要求11至13任一项所述的终端设备,其特征在于,在根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围之后,还包括:The terminal device according to any one of claims 11 to 13, characterized in that, after calculating the modifiable scale range according to the variance and the preset ratio range of the department where the salesperson is located, the method further comprises:判断所述新贡献比例是否落入所述可修改比例范围之内;Determining whether the new contribution ratio falls within the modifiable scale range;在判断所述新贡献比例是否落入所述可修改比例范围之内之前,所述保单的贡献比例审核方法还包括:Before determining whether the new contribution ratio falls within the range of the modifiable ratio, the method for reviewing the contribution ratio of the policy further includes:获取所述业务员在最近时间段内的保单出单业绩,所述最近时间段是指靠近发起所述贡献比例修改请求的时间点以前的预设时间长度的时间段;Obtaining a policy billing performance of the salesperson during a recent time period, where the recent time period refers to a time period of a preset time length before a time point when the contribution ratio modification request is initiated;获取所述业务员的KPI指标;Obtaining the KPI indicator of the salesperson;根据所述保单出单业绩和所述KPI指标对所述可修改比例范围进行调整,得到调整后的可修改比例范围。Adjusting the modifiable scale range according to the policy billing performance and the KPI indicator, and obtaining an adjusted modifiable scale range.
- 根据权利要求14所述的终端设备,其特征在于,所述根据所述保单出单业绩和所述KPI指标对所述可修改比例范围进行调整,得到调整后的可修改比例范围包括:The terminal device according to claim 14, wherein the adjusting the scale range according to the policy billing performance and the KPI indicator, and obtaining the adjusted modifiable scale range comprises:判断所述保单出单业绩和所述KPI指标是否均满足所述业务员所在部门的预设指标条件;Determining whether the policy billing performance and the KPI indicator meet the preset index conditions of the department in which the salesperson is located;若所述保单出单业绩和所述KPI指标均满足所述业务员所在部门的预设指标条件,则根据所述保单出单业绩、所述KPI指标和所述预设指标条件调高所述可修改比例范围,得到调高后的可修改比例范围;If the policy billing performance and the KPI indicator meet the preset index condition of the department of the salesperson, the policy is issued according to the policy billing performance, the KPI indicator, and the preset indicator condition. The scale range can be modified to obtain a modifiable scale range after the adjustment;若所述保单出单业绩或所述KPI指标不满足所述业务员所在部门的预设指标条件,则不对所述可修改比例范围进行调整。If the policy billing performance or the KPI indicator does not meet the preset index condition of the department where the salesperson is located, the modifiable scale range is not adjusted.
- 一种计算机可读存储介质,所述计算机可读存储介质存储有计算机可读指令,其特征在于,所述计算机可读指令被至少一个处理器执行时实现如下步骤:A computer readable storage medium storing computer readable instructions, wherein the computer readable instructions, when executed by at least one processor, implement the following steps:获取业务员的贡献比例修改请求以及待审核的新贡献比例;Obtain the salesperson's contribution ratio modification request and the proportion of new contributions to be reviewed;获取所述业务员已提佣金的历史保单对应的各个历史贡献比例;Obtaining the historical contribution ratio corresponding to the historical policy that the salesperson has already received the commission;将所述各个历史贡献比例组成比例数组,并计算所述比例数组的方差;Having the respective historical contribution ratios into an array of ratios, and calculating a variance of the proportional array;根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围;Calculating a modifiable scale range according to the variance and a preset ratio range of the department where the salesperson is located;若所述新贡献比例落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为通过,将所述贡献比例修改请求对应保单的贡献比例修改为所述新贡献比例;If the new contribution ratio falls within the modifiable scale range, determining that the audit result of the contribution ratio modification request is a pass, and modifying the contribution ratio of the contribution ratio modification request corresponding to the policy to the new contribution ratio ;若所述新贡献比例未落入所述可修改比例范围之内,则确定所述贡献比例修改请求的审核结果为不通过。If the new contribution ratio does not fall within the modifiable scale range, it is determined that the audit result of the contribution ratio modification request is not passed.
- 根据权利要求16所述的计算机可读存储介质,其特征在于,所述预设比例范围通过以下步骤得到:The computer readable storage medium of claim 16, wherein the predetermined ratio range is obtained by the following steps:获取所述贡献比例修改请求对应保单的险种类型;Obtaining the type of insurance for the contribution ratio modification request corresponding to the policy;从预设的各个比例范围中选取一个与所述险种类型对应的比例范围;Selecting a scale range corresponding to the type of insurance from a preset range of ratios;根据所述业务员所在部门的出险率对选取得到的所述比例范围进行调整,得到调整后的比例范围作为所述预设比例范围。The range of the selected ratio is adjusted according to the risk rate of the department where the salesperson is located, and the adjusted ratio range is obtained as the preset ratio range.
- 根据权利要求17所述的计算机可读存储介质,其特征在于,所述根据所述业务员所在部门的出险率对选取得到的所述比例范围进行调整,得到调整后的比例范围作为所述预设比例范围包括:The computer readable storage medium according to claim 17, wherein the range of the selected ratio is adjusted according to a risk rate of the department where the salesperson is located, and the adjusted ratio range is obtained as the The scale range includes:获取所述业务员所在部门的出险率;Obtaining the risk rate of the department in which the salesperson is located;获取所述业务员所在保险公司的平均出险率;Obtaining the average risk rate of the insurance company where the salesperson is located;若所述所在部门的出险率大于所述平均出险率,则计算所述所在部门的出险率超出所述平均出险率的超出比例值,根据所述超出比例值调低选取得到的所述比例范围,得到调低后的比例范围作为所述预设比例范围;If the risk rate of the department is greater than the average risk rate, calculate an excess ratio of the risk rate of the department that exceeds the average risk rate, and lower the selected range according to the excess value. , obtaining a scale range after the reduction as the preset ratio range;若所述所在部门的出险率小于所述平均出险率,则计算所述所在部门的出险率相对所述平均出险率的下降比例值,根据所述下降比例值调高选取得到的所述比例范围,得到调高后的比例范围作为所述预设比例范围;If the risk rate of the department is less than the average risk rate, calculate a decrease ratio of the risk rate of the department in question with respect to the average risk rate, and select the range of the ratio obtained according to the decrease ratio , obtaining a scale range after the adjustment as the preset ratio range;若所述所在部门的出险率等于所述平均出险率,则将选取得到的所述比例范围确定为所述预设比例范围。If the risk rate of the department is equal to the average risk rate, the selected range of the selected ratio is determined as the preset ratio range.
- 根据权利要求16至18任一项所述的计算机可读存储介质,其特征在于,在根据所述方差和所述业务员所在部门的预设比例范围计算可修改比例范围之后,还包括:The computer readable storage medium according to any one of claims 16 to 18, further comprising: after calculating the modifiable scale range according to the variance and the preset ratio range of the department where the salesperson is located, further comprising:判断所述新贡献比例是否落入所述可修改比例范围之内;Determining whether the new contribution ratio falls within the modifiable scale range;在判断所述新贡献比例是否落入所述可修改比例范围之内之前,所述保单的贡献比例审核方法还包括:Before determining whether the new contribution ratio falls within the range of the modifiable ratio, the method for reviewing the contribution ratio of the policy further includes:获取所述业务员在最近时间段内的保单出单业绩,所述最近时间段是指靠近发起所述贡献比例修改请求的时间点以前的预设时间长度的时间段;Obtaining a policy billing performance of the salesperson during a recent time period, where the recent time period refers to a time period of a preset time length before a time point when the contribution ratio modification request is initiated;获取所述业务员的KPI指标;Obtaining the KPI indicator of the salesperson;根据所述保单出单业绩和所述KPI指标对所述可修改比例范围进行调整,得到调整后的可修改比例范围。Adjusting the modifiable scale range according to the policy billing performance and the KPI indicator, and obtaining an adjusted modifiable scale range.
- 根据权利要求19所述的计算机可读存储介质,其特征在于,所述根据所述保单出单业绩和所述KPI指标对所述可修改比例范围进行调整,得到调整后的可修改比例范围包括:The computer readable storage medium according to claim 19, wherein the adjusting the scale range according to the policy billing performance and the KPI indicator, and obtaining the adjusted modifiable scale range comprises :判断所述保单出单业绩和所述KPI指标是否均满足所述业务员所在部门的预设指标条件;Determining whether the policy billing performance and the KPI indicator meet the preset index conditions of the department in which the salesperson is located;若所述保单出单业绩和所述KPI指标均满足所述业务员所在部门的预设指标条件,则根据所述保单出单业绩、所述KPI指标和所述预设指标条件调高所述可修改比例范围,得到调高后的可修改比例范围;If the policy billing performance and the KPI indicator meet the preset index condition of the department of the salesperson, the policy is issued according to the policy billing performance, the KPI indicator, and the preset indicator condition. The scale range can be modified to obtain a modifiable scale range after the adjustment;若所述保单出单业绩或所述KPI指标不满足所述业务员所在部门的预设指标条件,则不对所述可修改比例范围进行调整。If the policy billing performance or the KPI indicator does not meet the preset index condition of the department where the salesperson is located, the modifiable scale range is not adjusted.
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CN105787641A (en) * | 2016-02-02 | 2016-07-20 | 成都市泰牛科技股份有限公司 | Integrated examination management system and method based on examined object work coefficients |
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