Open Source Customer Service Software

Hotel Soft1.2 (HotelSoft1.2Acs is a free open source software for the purpose of all common functions of operations of a hotel day to day activities.As requested by the users working worksheets are now unlocked with the unlock option in main menu right side below File Unlock View And Unprotect Sheets. Click it to unlock working sheets. Now you can easily view those sheets, edit easily. First unzip HotelSoft1.2Acs.zip to any folder, preferably c drive HotelSoft1.2Acs folder. Please keep all the room pictures and the small company logo image file in the same folder with HotgelSoft1.2Acs.xlsm. Now simply you can change the room picture with your but the size should be 306 x 193 pixels. This software Permited for free of charge, to any person obtaining a copy of this software and associated documentation files HotelSoft1.2 zip software as much as they want. But they can not modify it and publish it under their own name. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY

A live Help support chat system in PHP that allows the operators of the websites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor . Mysql database, messages, auto invite

An implementation of an enterprise grade support agent chat system where users can login and chat with a support agent. This project aims to provide a clean and secure generic implementation to attempt to satisfy all use cases.

Asperger is a simple, no bullshit web app to manage your customer credentials and hosts. It is meant for professional services, support and IT teams but you can use for other things too, I won't get angry:) Asperger is written in PHP, JS, has some CSS and uses SQLite as DB. Auth. is done via LDAP.

This Gui Element is used by Voicent Call Center Manager to track and update statistics.

A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged. Currently works with the asterisk telephony system.

FleaIM is web-based MSN messenger clone. With it you can send, receive message via web, just like msn messenger.

This project provides working examples of Icestack Plugin Modules. Icestack Plugin Modules are used to integrate Icestack to a variety of business tools such as CRM or issue tracking systems. Our first open source Plugin Module is for RT (Request Tracker) with many more expected to follow.

With PigTerm you can chat with your Linux terminal. PigTerm connects you to your/your friends/your office Linux computer's terminal trough Jabber messaging (XMPP Protocol services like Gtalk). So that you do not need ssh access to do this. Think of pigterm as a Remote Assistant for Linux Console. This is useful specially when your remote computer do not have a valid IP address. The software uses QXMPP opensource library (http://code.google.com/p/qxmpp/). The complete code of this library is imported into source tree so that you do not need to compile and install that first. All communication is encrypted using QCA Library. The software does not involve with export control regulations as in QCA (http://delta.affinix.co/docs/qca/) Site they wrote: Functionality is supplied via plugins. ... . Also, by pushing crypto functionality into plugins, your application is free of legal issues, such as export regulations.

This is the first implementation of QueLang. QueLang is a language I designed for Questionnaire Design and Implementation. This software can compile your code (written in .ql text files) into a special .qlc format (a kind of database). Then it can read those .qlc files to open them in viewer and export them to PDF format. It can be also used for exam and test designing! Tested on: -Linux Ubuntu 12.04 -Windows 7 64-bit QueLang can run by double clicking the .jar (or .exe) file. NOW INSTALLATION (or compilation) IS NEEDED! QueLang Survey Manager can concentrate Results of answered Questionnaires in a single database for mass statistical processing. Includes: -full documentation -GUI Interface -CLI Interface -Survey Manager TODO: - Write a decent parser (I have to study for that) - Add some more macros - Answer images (instead of text only) -You can always tell me what you want me implement, and I will include it (if possible) in the next update!

O SistemaCams é um software de videovigilância gratuito, que incorpora o sistema de detecção de movimentos da livraria Aforge.net. Este software aceita mais do que uma webcam ligada em simultâneo e com uma vasta gama de opções completamente gratuitas.

This app generates an HTML form, based on your specification (any number of check, radio, and text entry items), and starts a server to receive survey responses from the audience (they all connect to the LAN server using phones or any other Wifi Internet device). The survey responses are all saved to a file of your choice, and an included demo report displays all submitted entries, plus a total list of all check items and radio selections. Then it presents a bar chart displaying the survey's check and radio results.