Clootrack vs. Keatext Comparison


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About Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.	About Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them effectively. Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report. Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction. Review issues with the most impact that are brought to your attention by AI-based recommendations. Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report. Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard. Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise brands, marketing teams, CX leaders, product managers, and customer insights professionals	Audience Keatext supports businesses with large volumes of customer data (like reviews, open ended surveys, and contact center tickets) that aim to improve customer satisfaction with a data-driven approach.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $550/month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.7 / 5 features 4.3 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Clootrack Founded: 2017 United States clootrack.com	Company Information Keatext Founded: 2010 Canada www.keatext.ai/
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Categories AI Agents Customer Experience Customer Feedback Customer Satisfaction Market Research NPS Qualitative Data Analysis Reputation Management Sentiment Analysis Social Listening Social Media Marketing Text Mining	Categories Artificial Intelligence Customer Experience Experience Management NPS Predictive Analytics Text Mining
Show More Features Market Research Features Benchmarking Compensation Management Data Management Email / Online Face-to-Face Panel Management Paper-Based Phone-Based Sample Management Statistical Analysis Survey Management	Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Text Mining Features Boolean Queries Document Filtering Graphical Data Presentation Language Detection Predictive Modeling Sentiment Analysis Summarization Tagging Taxonomy Classification Text Analysis Topic Clustering Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Predictive Analytics Features AI / Machine Learning Benchmarking Data Blending Data Mining Demand Forecasting For Education For Healthcare Modeling & Simulation Sentiment Analysis
Integrations Quickwork ServiceNow SurveyMonkey Zendesk	Integrations Quickwork ServiceNow SurveyMonkey Zendesk View All 5 Integrations
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