Audience

Enterprise brands, marketing teams, CX leaders, product managers, and customer insights professionals

About Clootrack

Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.

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Integrations

No integrations listed.

Ratings/Reviews - 3 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Clootrack
Founded: 2017
United States
clootrack.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support

Clootrack Frequently Asked Questions

Q: What kinds of users and organization types does Clootrack work with?
Q: What languages does Clootrack support in their product?
Q: What kind of support options does Clootrack offer?
Q: What type of training does Clootrack provide?

Clootrack Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

Customer Satisfaction

Survey Management
Complaint Monitoring
Feedback Collection
Analytics
360 Degree Feedback
Call Reporting

Market Research

Benchmarking
Data Management
Email / Online
Sample Management
Statistical Analysis
Compensation Management
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Survey Management

NPS

Qualitative Data Analysis

Qualitative Comparative Analysis
Mixed Methods Research
Media Analytics
Data Visualization
Text Analytics
Multi-Language
Quantitative Content Analysis
Collaboration
User Research Analysis
Sentiment Analysis
Statistical Analysis
Annotations

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis
Gamification
Campaign Management
Review Generation
Social Media Metrics
Social Media Monitoring
White Label

Social Media Marketing

Conversion Tracking
Customer Targeting
Contact Management
Keyword Filtering
Analytics
Automated Publishing
Multi-Account Management
Content Management
Post Scheduling

Text Mining

Summarization
Language Detection
Boolean Queries
Taxonomy Classification
Document Filtering
Sentiment Analysis
Graphical Data Presentation
Predictive Modeling
Topic Clustering
Text Analysis
Tagging

Clootrack Additional Categories

Clootrack Verified User Reviews

Write a Review
  • Tosu G.
    Social Media Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Automation saves time."

    Posted 2019-04-08

    Pros: Automatic Tasks
    Topic Filters helps in avoiding unrelated tweets
    Need very less time

    Cons: Need more bulk actions for Likes and Follows
    Mobile App will be much helpful

    Overall: Automates common tasks in Twitter and gets more relevant followers

    Read More...
  • Sofia J.
    Social Media Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Automation is fantastic"

    Edited 2019-04-04

    Pros: Task Automation works like magic.
    Follow and Unfollow suggestions.
    Tweets to like and reply.

    Cons: Can't schedule custom posts.
    Because of some twitter restrictions, can't fully automate some tasks like like and follow.

    Overall: Increase in engagement and regular tasks keep the account active throughout the day.

    Read More...
  • Odis H.
    Brand Marketing Head
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Intergration with Hootsuite is much Helpful"

    Posted 2019-04-03

    Pros: Simple Interface
    Saves time
    Hootsuite Integration is useful
    Good improvement in Engagement

    Cons: Only available for Twitter
    No separate mobile app. But, web app is working well.

    Overall: I'm using Cloohawk plugin in hootsuite for last 4 months.
    I have seen good improvement in followers count and engagement.

    Read More...
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