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About

Empower your users with step-by-step guides integrated directly in your software tools and applications. Save on support and training costs. Boost employee productivity and user engagement across your teams. Give your users the power to learn on the go with Lemon Learning’s interactive, in-application tips. Enable your users to advance at their own pace: integrated step-by-step guides are always available for independent growth. Take it to the next level. Lemon Learning tips are seen 7-10✕ more often than off-the-shelf content or internal documentation! Content is engaging and just one click away, helping your team master their tools quickly and efficiently. Simple training isn’t enough. Champion effective and sustainable change management. Whether you walk users end-to-end through complex business processes or guide them through a particular feature, Lemon Learning offers easy accessibility on solutions like Salesforce, Office365, Workday, ServiceNow and even bespoke software tools.

About

Userlane is a no-code Digital Adoption Platform that is designed to maximize software adoption by allowing anyone to master any software instantly. This is made possible with our step-by-step interactive guidance technology and on-demand Virtual Assistant that offers contextual and tailored support to software users whenever they need it. Our solution can be used for both employee onboarding and training (enterprise digital adoption) as well as customer onboarding and self-service (for software vendors). Our step-by-step, on-screen interactive guides lead users through digital processes in any browser-based software in real-time, helping them achieve their goals quickly and effortlessly. Userlane onboards employees and customers faster, reduces support tickets and costs (by up to 75%) and increases user satisfaction and productivity. Our DAP is the ideal solution for enterprises with a global, distributed workforce wanting to automate and scale their software training and support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organization seeking a solution to accelerate digital adoption across their teams

Audience

While we focus on the enterprise market, our solution is still available to SMBs. Large organizations work with us to maximize digital adoption for both internal- and external-facing applications.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lemon Learning
Founded: 2014
France
lemonlearning.fr

Company Information

Userlane
Founded: 2015
Germany
www.userlane.com

Alternatives

Alternatives

MyGuide

MyGuide

EdCast
FlowShare

FlowShare

miraminds GmbH

Categories

Categories

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Onboarding Features

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Integrations

Salesforce
Zendesk
Confluence
Freshdesk
Google Analytics
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Ivalua
JAGGAER One
Jira
Jira Service Management
Microsoft 365
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
SAP CRM
SAP SuccessFactors
ServiceNow
Workday HCM

Integrations

Salesforce
Zendesk
Confluence
Freshdesk
Google Analytics
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Ivalua
JAGGAER One
Jira
Jira Service Management
Microsoft 365
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
SAP CRM
SAP SuccessFactors
ServiceNow
Workday HCM
Claim Lemon Learning and update features and information
Claim Lemon Learning and update features and information
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Claim Userlane and update features and information