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Audience

Product owners trying to increase adoption, conversion & retention of their apps

About Product Fruits

Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with:

Interactive product tours & walkthroughs for guiding users step by step
Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support
Onboarding checklists for showing users progress of their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget to make it easy for users to report bugs and share ideas
Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior
Segmentation for tailoring experiences to personas
Analytics to understand user behavior

Pricing

Starting Price:
$79 per month
Pricing Details:
$59 per month with yearly payment
Free Trial:
Free Trial available.

Integrations

API:
Yes, Product Fruits offers API access

Ratings/Reviews - 9 User Reviews

Overall 4.9 / 5
ease 4.3 / 5
features 4.6 / 5
design 4.2 / 5
support 5.0 / 5

Company Information

Product Fruits
Founded: 2020
Czech Republic
productfruits.com/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

Product Fruits Frequently Asked Questions

Q: What kinds of users and organization types does Product Fruits work with?
Q: What languages does Product Fruits support in their product?
Q: What kind of support options does Product Fruits offer?
Q: What other applications or services does Product Fruits integrate with?
Q: Does Product Fruits have an API?
Q: What type of training does Product Fruits provide?
Q: Does Product Fruits offer a free trial?
Q: How much does Product Fruits cost?
Q: What pricing for support is available for Product Fruits?
Q: What pricing for training is available for Product Fruits?

Product Fruits Product Features

Customer Communications Management

Interactive Content
On-Demand Communications
Personalization
Video Content
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Multi-Channel Communications
Print Management
Template Management

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection
Gamification
Community Management
Content Syndication
Live Chat
Video Content

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Action Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Bug Reports
Screenshot / Screen Capture
Surveys
Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Success

Customer Engagement
Onboarding
Account Alerts
Account Management
Communication Management
Customer Lifecycle Management
Health Score
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding
Data Validation

Knowledge Management

Cataloging / Categorization
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Collaboration
Decision Tree
Discussion Boards

Low-Code Development

Drag & Drop
AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

Drag & Drop
Templates
Web / Mobile App Development
Workflow Management
AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Visual Modeling

Onboarding

Orientation Management
Training Management
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Self Service Portal
Task Management
Tax Forms

Personalization

Behavioral Targeting
Campaign Segmentation
Experience Management
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Content Analytics
Contextual Targeting
Customer Profiles
Recommendation Engine
Website Personalization

Product Fruits Verified User Reviews

Write a Review
  • Zaiba F.
    Product analyst
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Efficiency and ease of use on Product Fruits"

    Posted 2023-03-27

    Pros: Product fruits is an easy-to-use Digital Adoption Platform that allows SaaS platforms to make their applications easier to use and understand.
    Product fruits is a simple but loaded tool, created with user perspective and engineered to use in detail.
    The tool provides end to end feature loaded user behaviours that behave very well on client applications.
    The tool is easy on our application, does not reduce the page performance by a lot and integrates seamlessly with the client application, almost as if it were in-built and not an external tool layered on top of my application.

    Cons: Not applicable currently.
    The tool has proven to be practically perfect with no cons so far.

    Overall: Helpful, easy and efficient.
    The tool is easy to navigate by newbies.
    The end result is seamless.
    The customer support is very well and all queries are addressed well. The team appreciates the feedbacks and incorporates them for better solution.

    Read More...
  • A Product Fruits User
    Marketer
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Allows you to set up onboarding in SaaS without involving developers"

    Posted 2023-02-16

    Pros: - Extensive functionality, solves almost all problems for user training and onboarding
    - Instant and super high quality tech support
    - Affordable Price

    Cons: -Complicated, sometimes not intuitive interface
    -Flexible setup requires knowledge of html and css, at least the basics

    Overall: A good product that we chose and are now integrating into our SaaS application. I recommend it for use!

    Read More...
  • Tadeas M.
    Ceo
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great onboarding tool with a lot of flexibility and helping support"

    Posted 2023-02-09

    Pros: We use Product Fruits for onboarding. It has a range of features make the initial experience with our (rather complex) software as pleasant as possible to our prospects. It is very customisable.

    Cons: It takes time to set up and you might want to ad css selectors to your product.

    Overall: Great experience. Very customisable. Lot of features and helping support. I can recommend it. Thank you.

    Read More...
  • Greg G.
    Customer Success and Support Manager
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Absolutely Exceptional Service"

    Posted 2023-02-08

    Pros: Customer support.
    Final Product.
    Adaptability of the system.
    No more labor intensive personal onboarding - set it up and let it do its thing.
    Oh and did I mention - the customer support?

    Cons: Tricky to use if you are a first timer.
    Development tool that could be a struggle for non-developer type mortals.

    Overall: I am new to this game - and under a lot of pressure to get this right and fast. I reach out to Customer Support so many times per day, they actually know my ideas better than me. Sean and Rob are exceptional humans who have shown so much patience and understanding and helped me through it all.

    Read More...
  • A Product Fruits User
    Chief Product Officer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great tool for improving product adoption"

    Posted 2023-01-20

    Pros: Easy to use, ready for non technical users.
    Extended time to implement the tool, no issues with extending trial to perform additional tests.

    Cons: Limited options to customise knowledge base design.

    Overall: Very handy tool for improving product adoption and communication with customers. Our product support team is now able to train users on the use of our product by using simple and intuitive interface of Product Fruits.

    Read More...
  • Virginie L.
    Product Manager
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great value for money"

    Posted 2023-01-12

    Pros: Product Fruits is great value for money.
    The support team is super helpful and very quick to answer.
    The analytics are very useful.

    Cons: Some advanced features may require help to be set up.
    Some useful features for us are missing, but most are on the roadmap.

    Overall: I'd recommend using Product Fruits, we've been very happy with it so far, as I already said, great value for money.

    Read More...
  • Petr K.
    Head of data platform
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great help with heavy ERP"

    Posted 2023-01-10

    Pros: Nobody is reading manuals - and PF is really helping us to navigate users in our heavy old non-intuitive ERP system through screens/processes.

    Customer support is awesome as well! Fast responses, ready to help us started.

    Cons: None really. Perhaps only the fact that not everything (segmentation) works 100% with our old iframes based system with extension setup.

    Overall: Great experience, great price. Business users really like it and it helps especially with use cases that users don't do often, like budgeting etc.

    Read More...
  • Adam B.
    CSO/CPO
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "We use Product Fruits in Tabidoo"

    Posted 2022-12-23

    Pros: Video support in product tours.
    Great hints feature.
    Popup windows for notifications.
    Language support.
    Great customer care.

    Cons: Sometimes I don't know where to set it. However, I always find it :-)

    Overall: Product Fruits addresses exactly our needs. He helps us with onboarding new clients to Tabidoo.cloud and explains the benefits of our product.

    Read More...
  • David M.
    Company Co-owner
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Brings the "Fruits" as Promised :-)"

    Posted 2022-12-16

    Pros: - Easy to setup & use
    - Nice GUI
    - Knowledgeable support team with quick responses
    - Very competitive pricing model even for small companies

    Cons: Some advanced feature setup needs a bit of scripting, but still very simple.

    Overall: I definitely suggest this product to anyone who need to onboard / register more website / e-shop visitors and increase the sales.

    Read More...
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