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Best Live Chat Software

Compare the Top Live Chat Software as of October 2025

What is Live Chat Software?

Live chat software enables businesses to communicate with website visitors or customers in real time through a chat interface. It provides a convenient and efficient way for users to get instant support, ask questions, or make inquiries without needing to call or email. Many live chat tools offer features like automated responses, chatbots, and integration with CRM or help desk systems to enhance customer experience and streamline workflows. This software is widely used in customer service, sales, and marketing to boost engagement and conversion rates. With its ability to offer quick, personalized assistance, live chat software plays a vital role in improving customer satisfaction and retention. Compare and read user reviews of the best Live Chat software currently available using the table below. This list is updated regularly.

  • 1
    Bitrix24

    Bitrix24

    Bitrix24

    Replace a multitude of services and apps with a single ecosystem for your business to work in. Explore the tools of Bitrix24 Activity stream, group chat, calendars, workgroups and other collaboration tools at your disposal. Bitrix24 helps you plan and execute your projects on time every time. Available online and on-premise with open source code access. Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more. The world’s most popular free CRM by number of users (12 million companies and growing). Outstanding real time assistance tools that keep customers happy and coming back for your goods or services. Stunningly beautiful websites, landing pages and online stores that can be created by anyone without writing a single line of code. Free domain name and hosting is included. You can use the self-hosted version of Bitrix24 to run on your server.
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    Starting Price: $ 49 per month
  • 2
    Portal

    Portal

    Portal

    The modern client portal for innovative businesses. Let clients login on your own website to share files, sign docs, make payments, send messages, and more. One app for everything required to run a virtual business including billing, file sharing & eSignatures, messaging, intake forms, and a knowledge base. Portal lets you define precisely what your clients see. You can host Portal on your own domain and make every pixel look on-brand. Connect an existing marketing website or use our website builder to create a page optimized for professional services. Add the secure file-sharing and eSignatures module to your client portal. Replaces Google Drive, Dropbox, ShareFile, and DocuSign. Add the billing module to your portal. Give clients a branded payment experience. Replaces Bill.com and FreshBooks. Add the intake forms module to your client portal. Streamline the client intake process. Replaces Formstack and Microsoft Forms.
    Starting Price: $69 per month
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