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Best Municipal Software

Compare the Top Municipal Software as of October 2025

What is Municipal Software?

Municipal software helps local government agencies and municipalities streamline their operations, manage services, and improve communication with citizens. These platforms offer tools for managing tasks such as billing, permit processing, property assessments, tax collection, and handling public service requests. Municipal software often includes features for public works, utility management, and tracking compliance with local regulations. It also supports community development and public records management, ensuring that resources are efficiently allocated and services are effectively delivered. By using municipal software, local governments can improve administrative efficiency, enhance citizen engagement, and optimize resource management. Compare and read user reviews of the best Municipal software currently available using the table below. This list is updated regularly.

  • 1
    CivicPlus Social Media Archiving
    The world’s most dependable archiving software for records compliance and risk management for public entities. CivicPlus Social Media Archiving connects directly to your social networks to capture and preserve all the content your organization posts and engages with, in-context and in near-real-time. And it all lives in one easy-to-use, secure archive, so you can easily manage your online communications and help your organization stay compliant with public records laws, regulations, and recordkeeping initiatives. Social media archiving software ensures your organization’s communications are saved so you can easily respond to records requests, and remain compliant with public records laws. Capture and preserve all content you post and engage with, including deleted, edited, and hidden posts and comments. Replay records in their original context and ensure their authenticity with digital signatures and more.
  • 2
    Direct Claim Solution

    Direct Claim Solution

    Innovative Computer Systems

    Claims and Litigation management software for Captive or Risk Retention Group property and casualty claims. Direct Claim Solution is a complete system with claims, policy and vendor management for Self-Insured, Captive or Risk Pool programs. Offers industry specific tools for investigating and analyzing law as well as coverage. Modules for litigation management, subrogation and loss recovery as well as document management included. Merge feature makes for easy letter or email creation. For management, the robust report screen allows multi-conditional querying of claims by exposure type, state of loss, date ranges and policy issuance periods. Vendor isolation feature allows external service providers to access and populate fields in the system as needed to expedite reporting and collaborative analysis. See our website at www.directclaimsolution.com
  • 3
    NPDESPro

    NPDESPro

    NPDESPro

    NPDESPro provides municipal stormwater divisions with an all-in-one, cloud-based application to manage their permit program. Now in its third version, NPDESPro V3.0 is a full-featured application complete with onboard mapping, reporting, scheduling, contact and site management, and all six modules that align with the EPA’s minimum control measures (MCM’s). With NPDESPro, MS4s can perform inspections, record compliance histories, and run full reports for post-construction, construction, outfalls, illicit discharge, MS4 maintenance, and public outreach programs. Features like built-in mapping, reporting, communication, and configurable inspection processes simplify NPDES compliance and permit management.
  • 4
    eScribe

    eScribe

    eScribe

    eScribe is an end-to-end, cloud-based meeting and agenda management solution designed specifically for the public sector. It streamlines administrative tasks, simplifies meeting processes, enhances departmental collaboration, and fosters public participation through features like live streaming and closed captioning. Designed for local governments, school boards, and other public entities, eScribe integrates seamlessly with existing workflows, reducing the time spent on manual processes and paperwork. By providing tools for agenda creation, document collaboration, voting, real-time meeting participation, and more, eScribe empowers organizations to focus on serving their communities efficiently and effectively. Want to learn more? Schedule a demo today!
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