Audience

Customer support managers and companies wanting a tool to enhance user engagement and automate responses across their platforms

About Amity Bots

Amity Bots is a scalable enterprise AI chatbot solution that enables businesses to provide customers with a first-class experience 24/7. By integrating with platforms like LINE, Facebook, and web or mobile applications, Amity Bots facilitates seamless customer engagement across multiple channels. The platform automates marketing activities, personalizes customer interactions, and enhances sales effectiveness by generating and qualifying leads automatically. It also improves customer experience by offering round-the-clock support, reducing repetitive responses, and saving time and costs. Key features include multi-channel chat management, user profile and context tracking, co-pilot live chat, AI-powered decision-making, flexible integration options, and comprehensive analytics and reporting tools. Amity Bots supports message templates, product catalogs, multi-language capabilities, and bulk import/export functions.

Integrations

Ratings/Reviews

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Company Information

Amity Solutions
Founded: 2012
Thailand
www.amitysolutions.com/amity-bots

Videos and Screen Captures

Amity Bots Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

Amity Bots Frequently Asked Questions

Q: What kinds of users and organization types does Amity Bots work with?
Q: What languages does Amity Bots support in their product?
Q: What kind of support options does Amity Bots offer?
Q: What other applications or services does Amity Bots integrate with?
Q: What type of training does Amity Bots provide?

Amity Bots Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Live Chat

Offline Form
Geo Targeting
Transfers / Routing
Third Party Integration
Canned Responses
Website Visitor Tracking
Proactive Chat
Screen Sharing
Customizable Branding

Amity Bots Additional Categories