Audience

All types of entrepreneurs, product managers and customer support managers

About AskNicely

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, AskNicely offers API access

Ratings/Reviews

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features 0.0 / 5
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Company Information

AskNicely
Founded: 2014
New Zealand
www.asknicely.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

AskNicely Frequently Asked Questions

Q: What kinds of users and organization types does AskNicely work with?
Q: What languages does AskNicely support in their product?
Q: What kind of support options does AskNicely offer?
Q: What other applications or services does AskNicely integrate with?
Q: Does AskNicely have an API?
Q: Does AskNicely have a mobile app?
Q: What type of training does AskNicely provide?
Q: Does AskNicely offer a free trial?

AskNicely Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Knowledge Management
Multi-Channel Collection

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
360 Degree Feedback

Employee Engagement

Feedback Management
Pulse Surveys
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Goal Management
Health & Wellness Programs
Performance Management

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video