Audience

Publishers, media companies, sports organizations, brands, and e-commerce businesses seeking an AI-powered platform to build engaging, scalable digital communities and monetize their audiences

About Arena.im

Arena is a market-leading communication platform designed to help brands create AI-powered communities on their websites and apps. It offers features like live blogs, group chats, AI agents, and content streams to engage audiences in real time. The platform supports industries such as publishers, sports, entertainment, and e-commerce by boosting traffic, engagement, lead generation, and audience monetization. Arena provides powerful customization, advanced analytics, and robust security compliant with GDPR. Its no-code integration makes it easy to add interactive community features to any platform. Trusted by top organizations, Arena helps businesses connect with their audiences and grow online.

Pricing

Starting Price:
$39/mo (billed anunally)
Pricing Details:
• Starter Plan: $39/month (billed annually) or $49/mo
• Professional Plan: $299/month (billed annually) or $349/mo
• Business Plan: $829/mo (billed annually) or $999/mo
• Enterprise Plan: Custom, please reach out to an Arena Expert.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Arena.im offers API access

Ratings/Reviews - 5 User Reviews

Overall 4.4 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.4 / 5
support 4.6 / 5

Company Information

Arena.im
Founded: 2017
United States
arena.im/

Videos and Screen Captures

Arena.im Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

Arena.im Frequently Asked Questions

Q: What kinds of users and organization types does Arena.im work with?
Q: What languages does Arena.im support in their product?
Q: What kind of support options does Arena.im offer?
Q: What other applications or services does Arena.im integrate with?
Q: Does Arena.im have an API?
Q: Does Arena.im have a mobile app?
Q: What type of training does Arena.im provide?
Q: Does Arena.im offer a free trial?
Q: How much does Arena.im cost?
Q: What pricing for support is available for Arena.im?
Q: What pricing for training is available for Arena.im?

Arena.im Product Features

Blog

Analytics
Collaborative Writing
Comment Moderation
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing
File Sharing

Cloud Communication Platform

Audio / Video Conferencing
Chat / Messaging
File Sharing
Call Center
Call Recording
Call Routing
Fax Management
IVR / Voice Recognition

Community

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Membership Management
Social Media Management
Website Management
White Label
Ideation / Crowdsourcing
Member Directory

Customer Experience

Analytics
Customer Segmentation
Dashboard
Action Management
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Virtual Classroom

Attendee Analytics
Audio/Video Conferencing
Customizable Branding
Live Chat
Live Streaming
Mobile Access
eCommerce Integration
Annotation Tools
Electronic Hand Raising
File Sharing
Interactive/Collaboration Tools
Learning Management System
Multiple Camera Feeds
Notifications
Online Whiteboard
Schedule Management
Screen Sharing
Session Recording
Surveys / Polls
Web Browser-based

Arena.im Verified User Reviews

Write a Review
  • Olaf S.
    Founder
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple, Modern, Fantastic"

    Posted 2022-03-01

    Pros: Arena.im's is fantastic to use, primarily due to its easy and simple user interface. Under this "simplicity" are a vast amount of customization options to tailor your website feeds in every detail you require. And if you need a little extra help, support is literally a live chat box away.

    Cons: Their entry-level package has a limit of 1000 impressions, which run out quite quickly. Smaller websites could be deterred from signing up to a paid package due to the starting price for a paid subscription.

    Overall: I have used Arena.im for over a year and I'm impressed by their simple user interface, quick support and pleasing UI and UX.

    Read More...
  • Bruno A.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One line of code for a new universe"

    Posted 2022-02-23

    Pros: Easy implemented with one line code, improved client satisfaction, real time interaction and my team became more productive.

    Cons: No significant cons at the moment, but the design could improve in one detail or another. And with even better prices, I could implement it in other businesses as well. But I don't give up the tool, which has been essential for my business.

    Overall: Arena.im was implemented with a single line of code and has transformed my entire audience interaction. With Arena, it was possible to share information and videos in real time both from social networks and website by us and by third parties. Like a magic trick, the work routine of two dedicated professionals turned more productive, as messaging and interaction strategies became much faster and more efficient. As a result, there was more time to produce content and listen to customers. Customers were super satisfied with how quickly and easily we kept them informed.

    Read More...
  • Cristiano G.
    CTO
    Used the software for: Free Trial
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Requires business plan to embed on Wordpress site"

    Posted 2022-02-22

    Pros: Comprehensive set of features and analytics, seems to be the easiest way to add viewer relations management to a website.

    Cons: Even though Arena itself is free for personal websites and low traffic blogs, WordPress requires you to upgrade to the "business plan" ($300 annually) in order to use Arena plugin, required to embed functions like chat in your blog.

    Overall: I was very impressed with the depth of features, analytics and data visualization, but it's better suited for larger companies, not personal or low traffic websites.

    Read More...
  • Matt L.
    Director
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very happy with Arena as a platform"

    Posted 2022-02-16

    Pros: Good interface, multiple user accounts allowed. Excellent internal interface. Loads reliably and no seeming downtime.

    Cons: None that I can think of, we are very happy with Arena as a platform.

    Overall: We've been using Arena for several years now after experimenting with a lot of different 'live' platforms for our website (in football).

    We find the pricing reasonable and the features are all smooth. No issues.

    Read More...
  • Joy C.
    Production Executive
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: Administrator, Deployment
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Arena"

    Posted 2022-02-15

    Pros: It was very easy to use the chat function. Everything looked sleek for the participants. Loved it that it has polling and Q&A function too. Being able to use GIFs is such a plus to make engagement more hyped up.

    Cons: The Q&A & Polling icons were a tiny bit too small hence it could be easily missed. The pages for admins to navigate the settings were quite confusing and definitely needs improvement.

    Overall: Overall it's still a great platform for using the Chat, Q&A and polling sessions for participant engagement. Will use it in the future again!

    Read More...
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