Audience

Companies searching for an eCommerce, gift card and payments solution

About Blackhawk Network

Our commerce solutions give brands and retailers everything they need to market, sell, and distribute digital and physical gift cards. Our Incentive Solutions offer timely, customizable and relevant rewards that inspire consumers, employees and sales teams to take specific actions. Our employee solutions use reward cards and a proprietary platform to encourage employee actions that positively impact organizational performance. Our emerging payments solutions leverage digital wallets, mobile apps and the Blackhawk Network to provide convenient new payment methods. Our corporate solutions offer security-minded and modern ways to move funds from a company to individuals without manual methods. Our Incentive Solutions offer timely, customizable and relevant rewards that inspire consumers, employees and sales teams to take specific actions. We’re shaping the future of global branded payments.

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Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

Blackhawk Network
United States
blackhawknetwork.com

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
24/7 Live Support

Blackhawk Network Frequently Asked Questions

Q: What kinds of users and organization types does Blackhawk Network work with?
Q: What languages does Blackhawk Network support in their product?
Q: What kind of support options does Blackhawk Network offer?
Q: What other applications or services does Blackhawk Network integrate with?
Q: What type of training does Blackhawk Network provide?

Blackhawk Network Product Features

Customer Loyalty

Member Portal
Membership Management
Corporate Memberships
Referral Tracking
Discount Management
Gift Card System
Rewards Management
Loyalty Card System
No-Card Loyalty System
Customer Activity Tracking
CRM

Blackhawk Network Additional Categories

Blackhawk Network Verified User Reviews

Write a Review
  • Jonda H.
    Collections rep
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Refund the fraud charge "

    Posted 2023-05-10

    Pros: The company I work for uses this company as a reward for us employees. My company give us points periodically that we can turn into money and send it on whatever we want using this card.

    Cons: They are thieves. This company will take your money and charge you fees and will not do the right thing and refund fraud charge. They screw up their own profiles and make it the users fault. So users cant fix it.

    Overall: I've not had a bad experience until now. This has made me not want to use this company again. They loose or erase my profile completely and try and make it my fault. I don't have their systems I could not have done it on my side. I would not know and did not know if there was a problem when there was a problem or I would have fixed it right then. I even talked to rep in Dec. and got nowhere. They refuse to just do the right thing and refund the fraud charge. I've gotten my money stolen from crooks just to be punished by bigger thieves. They can plainly see an issue yet refuse to do anything about it but to have me wait and only receive a generic auto response. They have done nothing to fix the issue.

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