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Audience

Cryptocurrency investors or accountants looking for a cryptocurrency exchanges solution

About CEX.IO

CEX.IO is a regulated multi-functional cryptocurrency exchange. Established in 2013, it now has offices in the UK, US, Ukraine, Cyprus, and Gibraltar. With more than 3 million users across the globe, CEX.IO provides reliable services backed by cold cryptocurrency storage, financial viability, high security, and KYC/AML best practices. CEX.IO Exchange was one of the first platforms to make fiat-to-crypto transactions accessible by offering card payments and bank transfers to the clients. Currently, we provide a variety of trading tools for Bitcoin, Bitcoin Cash, Ethereum, Ripple, Stellar, Litecoin, Tron, and other crypto assets. You can trade these cryptocurrencies for USD, EUR, GBP, and RUB. We know that mobility matters, so we’ve enabled trading through a website, iOS and Android mobile apps, WebSocket, and REST API.

Integrations

API:
Yes, CEX.IO offers API access

Ratings/Reviews - 29 User Reviews

Overall 4.5 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.4 / 5
support 4.3 / 5

Company Information

CEX.IO
Founded: 2013
United States
cex.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
24/7 Live Support
Online

CEX.IO Frequently Asked Questions

Q: What kinds of users and organization types does CEX.IO work with?
Q: What languages does CEX.IO support in their product?
Q: What kind of support options does CEX.IO offer?
Q: What other applications or services does CEX.IO integrate with?
Q: Does CEX.IO have an API?
Q: Does CEX.IO have a mobile app?
Q: What type of training does CEX.IO provide?

CEX.IO Product Features

  • George B.
    Software Engineer
    Used the software for: 2+ Years
    Frequency of Use: Yearly
    User Role: User
    Company Size: 1,000 - 4,999
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Deeply disappointing and concerning"

    Posted 2023-08-13

    Pros: Fancy website. Option to deposit funds using your credit/debit card. Long time on the market. That's it.

    Cons: My account was blocked due to "international sanctions imposed on Russian residents." Despite my current residence and employment in a different country, my account remained subject to this block.
    Throughout the past 10 months of communication with CEX.io, I endeavored to prove that I am not a resident of Russia. Their initial request for an apartment lease agreement expanded to include additional documents like an internet payment invoice, a driving license, exhaustive proofs of my current source of income (including bank statements and payslips), and even detailed explanations of the source of funds for the past three years.
    Despite adhering to all their requirements, I am left in a deeply distressing situation where my funds remain blocked.

    For the past two months, I have received no response from CEX.IO except for the repeated assertion that their compliance department needs more time.
    It's noteworthy that even according to the EU Commission's consolidated FAQ, "assets on the accounts and/or in the services should be returned to the customer, or be converted into fiat currency or another asset category that is not subject to sanctions". However, CEX.io has chosen to unlawfully withhold my funds.

    Overall: In summary, my experience with CEX.IO has been characterized by frustration, disappointment, and a sense of injustice.

    Their treatment of my case and their use of discriminatory practices have undermined my confidence in the platform. I hope that this review serves as a cautionary tale for others who may encounter similar challenges.

    Read More...
  • A CEX.IO User
    Self employed
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "CEX.IO review"

    Posted 2022-08-31

    Pros: Many payment options (cards, bank transfers, ewallets), quite many markets, a great mobile app, staking service, low trading fees.

    Cons: Missing more payment options in mobile app (like wallets, bank transfers).

    Overall: Great platform with lots of useful functions. Have to say that it's good to satisfy the needs of a new traders and professionals too. What's more they have more services like staking - so if you are just hodling your crypto, you also receive staking payouts.

    Read More...
  • Nikolay S.
    Crypto trader
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "just average crypto exchange"

    Posted 2021-07-12

    Pros: The use is quite easy, I have not experienced anything special that is why cannot say that guys did great job.

    Cons: Very very slow support, irritates a lot, verification was full of problems and i waited for support for several days.

    Overall: Nothing special but nothing bad, as i know described problems are quite widespread, so i am still looking for my perfect crypto exchange.

    Read More...
  • A CEX.IO User
    RA
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Review for CEX.IO"

    Posted 2021-06-02

    Pros: It's an awesome site to buy cryptomoney without any risk of Scam. It helps to enhance trading experience. It's good for learning.

    Cons: We face challenges in operating this in Android.

    Overall: Overall it provides a good platform for cryptocurrency trading. It's a good tool from an education perspective also.

    Read More...
  • A CEX.IO User
    Software developer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "The best platform"

    Posted 2021-05-18

    Pros: Decentralized.
    Best exchange rate at high APR.
    Token swap is instance.
    Reliable and trustworthy.
    Assured.

    Cons: Maybe volatile.
    Customer support may delay to respond.

    Overall: The best platform for all your crypto exchange services and token swap.

    Read More...
  • A CEX.IO User
    None
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Thanks"

    Posted 2021-05-12

    Pros: The app easy to use.

    Cons: There's commission little bit high but overall OK.

    Overall: Thanks to CEX.IO team for giving us chance to earn money. I am new user. Overall it is wonderful.

    Read More...
  • A CEX.IO User
    Business
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best crypto exchange"

    Posted 2021-05-12

    Pros: Ease of use in terms of user interface.
    Fast and easy verification of identity.
    Fast and secured transaction.

    Cons: None so far.
    Relatively new to cex.io but no complaints so far.

    Overall: I recommend cex.io to all that have started their crypto journey.
    As a newbie myself, i found cex.io uncomplicated and easy to use. Cex.io verification process is fast and new users will be up and trading in no time.
    Wishing a bright future to cex.io

    Read More...
  • A CEX.IO User
    Informatics
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "cex.io"

    Posted 2021-05-12

    Pros: Been using it for a few years now, never had any problems or issues, overall client experience is good. Also, has many crypto coin options to choose from.

    Cons: High fees, bank transfer was slow, and withdrawals are expensive.

    Overall: Great website, great app.

    Read More...
  • A CEX.IO User
    Non
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cex exchange "

    Edited 2021-05-12

    Pros: Its great for fast Exchange & smooth.
    People will choose it for trade & Exchange their currency.
    They have their own apps in play store.

    Cons: I actually hate when i deposit any currency but not received in time.

    Overall: Overall its really amazing.
    You can Exchange lots of currency in there.
    If you want to Exchange then download their apps from play store.

    Read More...
  • A CEX.IO User
    ATC
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great job..."

    Posted 2021-05-12

    Pros: It's a great platform with very low fees, useful in every category, also one of the safest in crypto world. I registered there from today, great support team and always ready to help if something went wrong

    Cons: Everything great.

    Overall: So far my experience with CEX.io has been nothing but positive, great business with an easy, intuitive and intelligent user interface. I recommend this exchange! 😁

    Read More...
  • A CEX.IO User
    Student
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Very good"

    Posted 2021-05-12

    Pros: It's very easy to use, very understandable API, i would give it 9.5/10.. Mobile app is also very good.

    Cons: Support takes max 10 days for respond, it should get better.

    Overall: As i said, i would recommend it to everyone, best thing is you can withdraw money in many ways and it's very fast.

    Read More...
  • A CEX.IO User
    Teacher
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "CEX.IO"

    Posted 2021-05-12

    Pros: It's really good!

    Cons: Takes too much of the profit. 😔

    Overall: Worth it!

    Read More...
  • A CEX.IO User
    Student
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Exchange for international users"

    Posted 2021-05-12

    Pros: Both app and site are fast and well optimized.
    Supports both card and bank withdrawals.
    Have a lot of cryptocurrencies you can buy.

    Cons: Unsupported PayPal withdrawals.
    Fees are a bit higher than usual.

    Overall: The experience was very good. I had no problems with both buying and selling my crypto. I would recommend.

    Read More...
  • A CEX.IO User
    Business Man
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "What never fails stick to it"

    Posted 2021-05-12

    Pros: Love the platform can't complain it's friendly with my local card I can withdraw I can purchase a wide variety so can't complain.

    Cons: Need more ALT coins on display for purchase cause a lot are booming and would love to see CEX in all the actions.

    Overall: Great app great platform can't complain use it everyday to check in Crypto prices and what's hot on the market.

    Read More...
  • Shez J.
    Crypto Investor
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Smart intuitive exchange"

    Posted 2021-05-12

    Pros: Smart and intuitive user interface with appealing colours, functionality and ease of use. Up to date information with smooth transactions and clear instructions.

    Cons: Nothing stands out as particularly bad. All platforms can continue to improve though, so I just hope they keep coming up with new and easier ways to fund accounts for users.

    Overall: Overall, my experience with CEX.io so far has been outstanding. They have an excellent exchange with an easy to use and intuitive, user friendly interface with up to date crypto information. Recommend!

    Read More...
  • A CEX.IO User
    No work
    Used the software for: Free Trial
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best project that you can see ever"

    Posted 2021-05-12

    Pros: Always care with every kind of personnel. They put their minds to doing the best service. If they continue in their ways, we can imagine ourselves on the top of hill of crypto world ☺️

    Cons: There is no for now. But I hope this project should not be left without support. We are always researching the crypto exchange markets, ido projects, ico projects, etc.. for finding constant and continuous projects. I hope we already found 😁
    You should go on your ways. Don't loose the key of success 👏👍

    Overall: Briefly....
    To the moon ❤️🚀

    It is nice to tell a project at length and to keep it silent.

    But sometimes simplicity is nice too.

    Read More...
  • A CEX.IO User
    Key account manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use "

    Posted 2021-05-12

    Pros: CEX.IO is easy to buy and sell cryptocurrencies anytime and anywhere and everything is clear in general.

    Cons: I think using CEX.IO in the website is more easy than the application.

    Overall: I am new user here but I check videos in youtube regarding this application it was clear and easy to use.

    Read More...
  • Makar A.
    Freelancer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Ggreat app "

    Edited 2021-05-12

    Pros: Simple, easy to use, fast, secure, great user interface and appearance, charts for everything, well organized and arranged.

    Cons: Needs dark mode needs dark mode needs dark mode needs dark mode.

    Overall: One of the best trading apps.

    Read More...
  • A CEX.IO User
    Self employed
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "It works"

    Posted 2021-05-12

    Pros: Easy to use. Navigation is peach.
    Quick. Buy and sell within seconds after you add and verify cards.
    Fair prices.
    Send crypto within seconds.

    Cons: Make sure you only use cards that belong to you. Or ones that you can verify if you want to ever withdraw anything.
    Customer service can be slow.

    Overall: I use often.
    Other exchanges have better prices though.
    Overall good app.
    Customer service can be difficult sometimes. but if you are persistent in the end they will get you the results you're looking for.

    Read More...
  • Al S.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Nice exchange"

    Edited 2021-05-13

    Pros: One of the oldest exchanges with a very simple interface. Deposit and withdrawal do not delay or dynamite. Crypto draws are held periodically.

    Cons: To be honest, the most global disadvantage is a small number of traded coins.

    Overall: In general, you can work. Now I just want to throw coins on staking and expect some buns for the drawing link.

    Read More...
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