Audience
Collection agencies, debt buyers, attorneys, healthcare and education providers, government, first party property managers
About Collect!
Collect! is a highly configurable debt collection software serving collection agencies, debt buyers, law firms, government, healthcare providers, educational institutions, property managers and other creditors. Collect! offers good value for startups and full functionality for large agencies.
Built for flexibility, Collect! offers configurability and features to enable users to automate and track contacts and payments, manage judgments, manage sales, communicate from the system, create payment plans, report to bureaus and manage month-end reporting. Importantly, configurations and customizations remain available through updates, upgrades, and moving to larger editions.
Features and tools include robust import-export functions, large set of stock reports and letter templates, report generator tool, account segmentation tool, flexible trust accounting, account level forms and document attachments, consumer portal, client portal, reporting dashboard, HIPAA and SOC 2.
Pricing
Collect! Security
Access security information from Collect! to accelerate your vendor assessment process.
View Vanta ProfileVideos and Screen Captures
Product Details
All-in-One Debt Collection Software: Collect! | SourceForge Podcast, episode #28
Collect! Frequently Asked Questions
Collect! Product Features
AR Automation
First party pre-collections departments, third-party collection agencies, and debt buyers use software automations to contact consumers by letter, telephone, email, text, What's App and other communication methods, provide information, provide documents, encourage inbound calls, create agent work-queues, facilitate payments, offer settlements, create payment plans to assist consumers to resolve their debts, and interact with other systems. Collection software enables efficient invoice-to-cash processes.
Accounts Receivable
Accounts Receivable refers to the software and processes that companies use to collect moneys owed to them by customers for goods or services already provided. Consumers have purchased goods or services on credit, the business needs a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amounts to credit bureaus.
Debt Collection
Debt Collection refers to the software and processes that debt collection agencies use to collect moneys owed to their clients, who are the original creditors for goods or services already provided. Consumers have purchased goods or services on credit with the original creditors and are expected to pay either in a lump sum or in instalments. In the event that an account becomes delinquent, the original creditor will move the debt to their internal pre-collections department, or will bundle the debt with other delinquent accounts, and pass them to a third-party collection agency, or bundle and sell the debt to debt buyers. Pre-collections departments, third-party collection agencies and debt buyers need a systematic, automated process to collect the moneys owed. This may or may not involve reporting the outstanding amount to credit bureaus.
Collect! Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent product with knowledgeable support" Posted 2025-01-23
Pros: I love that Collect! is flexible enough to customize to the needs of our business, but structured enough that everything has a place. The support team has great experience and knowledge. They have offered great ideas and solutions to help our business.
Cons: I wish there were more people in support to help with some of our more complex projects.
Overall: We transitioned to Collect! A year ago, and the collect team worked tirelessly to make the transition as smooth as possible. There were small bumps in the road but they were very responsive and acted quickly to resolve issues. They helped customize Collect! to meet our business needs and run everything more efficiently.
Read More...Reply from Collect!Posted 2025-01-24
Thanks for your review and your positive comments about our support department. We are training additional people to help manage the volume of requests because we also see the need for more people in support. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy, helpful, fast" Posted 2025-01-22
Pros: I have been using Collect! for a number of years now. The product clean and simple. Yet highly customizable. Service is usually very fast and they are always polite.
Cons: None at this time. However, sometimes support tickets take a bit longer than expected but they don't leave you hanging and follow up with status updates.
Overall: A great product and always upgrading, never stagnant. The interface is easy and straightforward. Snappy and not lagging. As long at they continue to innovate I will remain a customer.
Read More...Reply from Collect!Posted 2025-01-23
Thanks for your encouraging review. Yes, Collect! is highly configurable. We like to say that no 2 Collect! systems are the same because even the smallest sites customize to some extent. Development is also ongoing - right now we are engaged in a complete rewrite of the payment processing functions to give users much for flexibility. We are working on training additional support staff to help with the volume of requests. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Collect Customizable Reports" Posted 2025-01-21
Pros: I really enjoy that on Collect there are so many options for creating customizable reports for clients. That is a huge priority for lots of our clients and some reports can be made by me in the report generator. However, if there is a difficult report to make then we are also able to submit a request to Collect which they can then create the report for us in a timely manner.
Cons: The only hard part is if you don't have any coding background, it can be hard to make the reports on your own.
Overall: Overall my experience with Collect has been great, and all the interactions that I have had with Collect employees has been better. They are all very nice and responsive to all questions and requests made. If you are considering using Collect I would totally recommend looking into it!
Read More...Reply from Collect!Posted 2025-01-22
Thanks for commenting on Collect!'s reporting capacities. In Collect! every field is available for reporting, and users have many tools to create reports including the Report Generator you mentioned and also reporting directly from their database using standard reporting tools like Crystal Reports. Of course, Collect! comes with a large standard set of reports, including operator activity, summaries and month-end. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Collect is excellent!" Posted 2024-12-10
Pros: Ease of access to all your necessary information. Helpful tips pop up on the screen. If you are stuck there is an entire website dedicated to help you
Cons: Some updates cost money, training from staff is limited
Overall: Collect is a very easy to use software for our collections department. We couldn't have made a better decision.
Read More...Reply from Collect!Posted 2024-12-11
Hi Ashley, Thanks for your review. Regarding updates: Hosted sites are automatically updated and upgraded and so are always on the latest version. Premise sites have the option of taking a service package that includes updates within their major version. Also thanks for commenting about our extensive Help documentation - we work hard to provide lots of online resources available 24/7. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent product" Posted 2024-11-20
Pros: Comtech Systems delivered what they promised, excellent product and friendly to use system. Consumer service and Tech support are top of the line.
All of Cometch Systems staff are absolutely wonderful to deal with, knowledgable & friendly.
We highly recommend this product.Cons: We have not encountered any issues with this product.
Overall: Our overall experience using this product has been highly satisfied. We highly recommend Comtech Systems.
Read More...Reply from Collect!Posted 2024-11-21
Hello Tony A. Thank you for this. We are glad that you are benefitting from Collect! and one of our integrated payment processors, Payment Savvy. Appreciated.
- Previous
- You're on page 1
- Next