Crelate

Pros: I've used Crelate now with 3 of my start-ups. I was on the implementation and buying team for one of these. I've been recruiting for 15 years and have used so many ATS systems, but Crelate has been by far the most user-friendly. Easy to use, explore, and customize. The reporting is clutch, and if/when I need help, the customer support team is quick to help and build the reports I'm looking for.

Cons: Our ONLY struggle was the texting feature. They need more support here, but as I understand, they are at the mercy of the carriers for most of the issues we experienced. The communication could have been more consistent. I had to follow up with the dev team weekly and often did not get a response until my email got a bit spicy.

Overall: I put 10 for recommending this product because I have recommended this to many of my fellow founders. The tool is a great resource for Business Development and Recruiting. The ability to collaborate between the two teams is something, frankly, most recruiting agencies do a poor job of. The ability to communicate with your team, set tasks, view jobs, find profiles, smart sourcing, and so much more. I've used systems like Salesforce, Bullhorn, Workday, and Greenhouse, this system is so much better than all of them.

Pros: Crelate gives a lot of information on how to do things, as well as provides free webinars and breaks down the different features.

Cons: Crelate’s customer service and lack of support team has been the biggest frustration thus far.

Overall: It’s been decent, aside from lack of responsiveness and resolution from customer service. Would love to have more customization features.

Pros: Best CRM that I have used to date. Once you realize this is a trie database-driven system, it is very powerful.

Cons: The learning curve coming from a competitor was steep but well worth it.

Overall: Ive been very impressed! Easy to use, robust system and the integration with Chrome extensions is fantastic