Datawaves

Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons. With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages. Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi. It can also record games developed in the Unity engine.

Toucan is a customer-facing analytics platform that empowers organizations to drive engagement with the best end-user experience. From data connections to the distribution of insights anywhere they're needed, Toucan makes it easy. As a result, Toucan analytics are used 3x more than the industry average. Users can connect to any data, cloud-based or other, streaming or stored, with hundreds of connectors. Preparation of data is equally simple with data readiness features that lets business people perform tasks that would ordinarily require an expert. Visualization takes the form of “data storytelling” where every chart is accompanied by context, collaboration, and annotation so that users understand the “why” and not just the “what” of their data. Finally, deployment and management are made easy with one-touch deployment from staging to production, easy embedding, and publishing to any device.