Audience

Companies that need an IT service management platform

About EV Service Manager

IT has an opportunity to support digital transformation across the enterprise, and an integrated cloud based IT Service Management (ITSM) software tool is paramount to success. In contrast to the old, complex, or simple-but-not-sophisticated service desk solutions, EV Service Manager is a versatile, powerful, and easy way to manage service delivery for your organization.

Our Service Manager platform supports even the most complex requirements, while bringing a new level of simplicity, agility, and mobility required to make cloud based IT Service Management (ITSM) software easy to use and easy to deliver.

Improve your IT maturity with Service Manager's robust automation engine that includes out-of-box support for the entire ITIL lifecycle, including PinkVerified processes.

Our adaptable and smart interface includes the ability to integrate portals, dashboards, and 3rd party apps allowing you to deliver a user experience that provides access to everything important.

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Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

EasyVista
Founded: 1988
France
www.easyvista.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Training
Live Online
Support
Online

EV Service Manager Frequently Asked Questions

Q: What kinds of users and organization types does EV Service Manager work with?
Q: What languages does EV Service Manager support in their product?
Q: What kind of support options does EV Service Manager offer?
Q: What other applications or services does EV Service Manager integrate with?
Q: What type of training does EV Service Manager provide?

EV Service Manager Product Features

IT Service

Self Service Portal
Knowledge Management
Ticket Management
Service Catalog
Release Management
Incident Management
Service Reporting
IT Asset Management
Contract Management

ITSM

Asset Tracking
Availability Management
Change Management
Contract/License Management
Incident Management
Problem Management
Project Management
Release & Deployment Management
Configuration Management
Dashboard
Self Service Portal

EV Service Manager Additional Categories

EV Service Manager Verified User Reviews

Write a Review
  • An EasyVista User
    Global ITSM Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 20,000 or More
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "EasyVista"

    Posted 2021-08-12

    Pros: Usability and ease of Administration. Simple to use. Various portals for users, self help and IT staff Ticket Management.

    Cons: Initially setting up new Request and Incident catalogues was a long process, but once completed it runs very well.

    Overall: Very user friendly. A simple and non technical Interface and a modern look and feel. Self help works very well and is easy to set up and use. The IT Service Manager is not too technical to learn and use.

    Read More...
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