HOA Central

Pros: The workflow for architectural change requests is streamlined, with documents, approvals, and communications in one place. Both residents and the board save significant time.

Cons: Sometimes the request attachments take longer to upload if they are large image files.

Overall: Before HOA Central, tracking change requests was chaotic. Now, residents submit everything digitally, and the board can review and respond quickly. This has reduced disputes and increased satisfaction with the process. It is one of the most practical features for governance.

Pros: The e-voting feature is secure, accessible, and ensures that residents can participate without physical presence. The platform tracks participation seamlessly.

Cons: Would be nice to have more visual reports showing voter turnout trends.

Overall: Our association saw record participation in the last election because residents could vote from home. The process was transparent, quick, and easy to audit. HOA Central has eliminated the headaches of managing ballots and counting votes manually. It has made governance more democratic and fair.

Pros: Visitor and parking permit requests are handled entirely online, eliminating paper forms and confusion. Residents love the convenience of submitting requests from their phones and receiving instant confirmation.

Cons: At peak times, the approval notifications can take a few minutes longer than expected.

Overall: Parking used to be one of our biggest complaints. With HOA Central, permits are simple to issue, track, and enforce. The transparency reduces disputes, and the system is far more efficient than our old manual approach. This feature alone has boosted resident satisfaction.

Pros: The resident dashboard is clean and very intuitive, showing dues, events,
announcements, and requests all in one snapshot. This transparency reduces back-and-forth calls and emails.

Cons: It could use more customization options for the dashboard layout to fit each community’s priorities.

Overall: Having a single dashboard has improved transparency and accessibility for all residents. Whether it’s financials, rules, or upcoming events, members feel more connected and informed. This has led to higher resident satisfaction and trust in the board’s operations.

Pros: The events module makes it very easy to schedule community activities, send reminders, and even manage RSVPs. It helps us keep residents informed and ensures that no one misses important meetings.

Cons: The event notifications sometimes overlap with other announcements, which can be confusing for residents.

Overall: HOA Central has been a reliable partner for our association’s event planning. We can manage small board meetings and larger resident events all from one place. The ease of tracking attendance and communicating updates has saved hours of manual coordination every month.

Pros: E-voting saves us time, ensures transparency, and increases participation in community driven decisions

Cons: Older residents sometimes struggle with the e-voting interface.

Overall: The e-voting feature has completely changed how we make decisions as an HOA. No more scheduling conflicts or absentee votes-residents can vote from home. Turnout has doubled compared to in-person meetings. It ensures decisions are democratic and well-documented. The platform makes governance more efficient and fair.

Pros: The event creation feature is easy and surveys give us insights into resident preferences which makes the work easier

Cons: Event creation is easy and surveys give us insights into resident preferences

Overall: HOA Central gives us tools that make engagement effortless. We host community events monthly, and the RSVP tracking is fantastic. Surveys allow us to gather feedback directly from residents and adjust based on real data, whether it’s deciding on budgets or new amenities. It’s increased participation rates significantly

Pros: As a treasurer, I can view real-time payment reports without pestering the manager. Makes budget tracking so much easier.

Cons: The dashboard's design is not as intuitive as it could be, making it harder to navigate efficiently.

Overall: The platform covers all residents, ensuring everyone stays informed and board tasks are handled efficiently.

Pros: ARC requests can be submitted online with all the needed documents, and photo attachments. The board can approve or deny it from there after reviewing. The status of the request also gets automatically updated making it easier for the residents to track the requests.

Cons: I would like the dashboard to be a little more intuitive.

Overall: Architectural change requesting was a frustrating process with lots of forms, signatures, and email chains. HOA Central has made it easy.

Pros: HOA Central puts all community essentials like announcements, payments, and meeting note all into one place, making it extremely convenient. Even less tech-savvy residents can navigate it easily, and the board saves a great deal of time managing tasks.

Cons: While it is easy to use, some residents may need a little guidance at first, and consistent internet access is necessary.

Overall: A reliable solution that simplifies community communication and improves collaboration between board and residents, making daily management smooth and efficient.

Pros: HOA Central reduces repetitive tasks for board members, empowers residents to find answers independently, simplifies payment tracking, and ensures announcements are delivered to everyone efficiently.

Cons: Some features could be more customizable, and occasional system updates may require brief retraining for users. A more robust mobile app would further improve accessibility for residents and board members.

Overall: As a board member, I love how HOA Central reduces repetitive work. Residents can find answers themselves, payment tracking is simple, and announcements reach everyone at once.

Pros: The comprehensive feature set that the platform offers have made community management and communication much more efficient and convenient for both our team and residents.

Cons: While the core features work well, we’ve noticed that some advanced customization options are limited, and occasional updates can temporarily disrupt workflows. It would also be helpful if the mobile app offered the same full functionality as the desktop version for even greater flexibility.

Overall: We’ve been using it for 9 months. Love the visitor pass system, amenity bookings, and the newsletter tools.

Pros: Centralizing dues, updates, and documents in one platform has simplified our HOA management and cut down stress. The built-in messaging tool makes resident communication seamless and keeps everyone on the same page.

Cons: Occasionally, there’s a slight lag when loading documents, and some residents needed extra help during onboarding.

Overall: Since switching to HOA Central, managing our HOA is far less stressful. Everything - dues, updates, and documents - is centralized. The messaging tool makes it simple for residents to connect.

Pros: What I like most is the convenience of having everything centralized. I can book amenities, track violations, access documents, and stay updated on events without switching platforms. Service request tracking is a big win, and e-voting makes community decisions smoother and more transparent. Their support team is quick and helpful, which builds a lot of trust.

Cons: The mobile app generally works well, but the push notifications sometimes arrive a little late. It’s not a dealbreaker, but for time-sensitive updates, it can be slightly inconvenient.

Overall: Finally, I don’t have to juggle five different tools. Amenity bookings, violations, documents, events—all in one place. Customer support is also excellent. Also love the service request tracking and e-voting features. The mobile app is solid, though sometimes the push notifications arrive a few minutes late.

Pros: Easy event calendar with RSVP
Secure storage for sensitive board documents
Searchable, organized file storage

Cons: Needs more granular permissions for certain roles.

Overall: We went from chasing paper checks to having 85% of residents paying online within 3 months. The finance reports are clear and easy to export for our accounting team.

Pros: Multiple payment methods supported
Resident notifications via multiple channels
Payment portal that integrates with multiple banks

Cons: Occasional lag in the mobile interface, hopefully this will be resolved in the next update.

Overall: As someone managing 12 HOA communities, HOA Central has changed the way I work. The dashboard lets me switch between properties in seconds, and violation tracking is so smooth. I wish I had found this two years earlier.