Audience

Companies searching for a key account management and customer experience engagement software

About Kapta

Kapta is key account management software that reduces churn and drives organic growth. When the going gets tough, vendors are the first to go. So you have to be more than a vendor—you have to be an indispensable strategic partner. Kapta has the software and process to get you there. Kapta offers key account management software, based on a proven system, so you can know your clients better, act quickly and effectively on their behalf, and demonstrate value, time and time again. Know your customer inside and out, so you can create more reliable forecasts for them and for you. See the overall structure and culture at your client’s organization, and build detailed profiles for individual key contacts. Understand what your customer is trying to achieve, and the factors that will help or hinder them along the way.

Pricing

Starting Price:
$1,000 per month

Integrations

Ratings/Reviews

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Company Information

Kapta
Founded: 2011
United States
kapta.com

Videos and Screen Captures

Kapta Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

Kapta Frequently Asked Questions

Q: What kinds of users and organization types does Kapta work with?
Q: What languages does Kapta support in their product?
Q: What kind of support options does Kapta offer?
Q: What other applications or services does Kapta integrate with?
Q: What type of training does Kapta provide?
Q: How much does Kapta cost?

Kapta Product Features

Account Planning

White Space Analysis
Relationship Mapping
Communication Matrix
Account Segmentation
Competitor Stacking
Annual Account Plan
Account Tracker
Performance Metrics
Dashboard
Trend Monitoring

Customer Success

Health Score
Usage Tracking / Analytics
Account Alerts
Win / Loss Analysis
Customer Lifecycle Management
Onboarding
Account Management
Customer Engagement
Revenue Management
Communication Management

Sales Performance Management

Incentive Compensation Management (ICM)
Territory Management
Quota Management
Sales Planning & Forecasting
Reporting / Analytics
Predictive Sales Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking

Kapta Additional Categories