Audience
Micorza serves mid-size to enterprise businesses across SaaS, retail, healthcare, finance, hospitality, and education—industries where understanding customer feedback is essential for shaping products, services, and experiences. Our platform is ideal for organizations that prioritize customer-centricity and need a scalable way to collect, analyze, and act on feedback across channels.
About Micorza
Micorza is an AI-powered customer insights platform that helps businesses listen, understand, and act on feedback. It collects direct feedback through multilingual voice and survey tools and gathers indirect signals from app reviews, chats, support calls, and more—bringing everything into one unified view. By categorizing insights for different teams and providing recommendations with task assignments, Micorza turns customer voices into clear actions that drive growth.
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Feeedback
Decode customer Feeedback and build what matters!
Understanding your customers is the key to growth, but collecting and analyzing feedback can be overwhelming.
Feeedback is your AI-powered solution to gather real-time user reviews, track churn, and uncover actionable insights to shape the future of your SaaS.
AI-Powered feedback analysis : Instantly decode user sentiment and key pain points.
Churn prediction and monitoring : Identify and reduce customer drop-off before it happens.
Automated review collection : Seamlessly gather insights without disrupting user experience.
Opportunity discovery : Uncover trends to prioritize the right product improvements.
Customizable Dashboards : Track and visualize customer feedback in real time.
Unlike generic survey tools, Feeedback uses AI to automate, analyze, and extract meaningful insights instantly, so you can act fast and stay ahead of your competition.
Ready to build what your customers actually want?
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Syncly
Syncly (YC W23) turns daily customer feedback into actionable product and operations insights, helping you make sense of the voice of the customer data and proactively address issues before they churn. With Syncly, you can: - Centralize feedback from various sources: Syncly integrates seamlessly with your CX tech stack, even aggregating app reviews, surveys, calls, and more. - Dynamic Sentiment Analysis: Syncly tracks customers' sentiments from their feedback, allowing you to engage them at the right moment. - VoC Report Automation: No more manual tagging and Excel marathons. Syncly automates VoC reports with powerful charts and dashboard features. - AI Search: Ask Syncly AI to answer critical business questions and get a concise overview of customer feedback from everyday queries.
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Beheard
Beheard Labs is an AI-powered customer insight platform that helps teams understand and act on customer feedback. It streamlines the way organizations collect, analyze, and apply insights by combining automation with advanced analytics. With BeHeard, businesses can turn raw feedback into clear, actionable insights in a fraction of the time.
Key Features
- Research Automation: Query and segment your database with natural language, run campaigns, and generate reports without manual effort.
- Voice of Customer Agent: Always-on AI agent that asks nuanced, conversational questions across email, Slack, in-app, or web.
- Deep Customer Profiles: Tie disparate VOC data sources into unified customer profiles with next-best-action recommendations.
- Brand & Reputation Management: Capture moments of joy to drive advocacy, and proactively intercept negative feedback to protect your brand.
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Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.
Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner.
Usersnap is right for you if want to:
✔️ Create a user-centered and welcoming feedback culture
✔️ Streamline all product feedback to identify top roadmap contenders
✔️ Save time on communicating technical and design improvements
✔️ Conduct more in-product user research and unleash UX insights
✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.
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Free Trial available.
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Company Information
Micorza
Founded: 2014
India
micorza.com
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