Audience

Enterprises searching for a customer engagement solution to provide their clients with a seamless and immersive customer experience

About Moobidesk

Designed to help businesses deliver a seamless and immersive customer experience through a unified platform. Serving a broad range of industries including insurance, banking, retail, telecommunications, technology and more. We are in a rapidly moving and highly interconnected world, where your target audience are using their most preferred and convenient communication channel to get in touch with you. During the engagement, they expect you to not only know them well but your response time to be almost immediate. Moobidesk connects all essential communication channels on a single platform. Combining Artificial Intelligence and Machine Learning, we make it fast and easy for you to handle sales and customer support by automating your entire customer engagement. Logging a case ticket or storing chat histories into your CRM is also seamless, with ready-made APIs to be integrated into your systems quickly and efficiently.

Other Popular Alternatives & Related Software
Twilio Flex
Twilio Flex
(1 Rating)
Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.
Learn more
maaiiconnect
maaiiconnect
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.
Learn more
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email
Learn more
Clickatell
Clickatell
Drive higher engagement and convenience through chat commerce. We lead the transformation of digital commerce and customer engagement through mobile. As a leading provider of chat commerce for global banks and telecommunications companies, we give global consumer brands the power to reach over 90 percent of the world’s population through mobile messaging and chat. We help brands stay relevant in a changing digital world with mobile engagement and payments on the world’s leading social chat platforms. Our deployments show positive ROI in as little as 12 months. Today’s typical customer experience is inconvenient, minimally engaging, and delivers little value for customers and brands. A better way to serve customers is reaching and transacting with them through the convenience of chat commerce with Clickatell and leaving them happy after a great experience with your brand.
Learn more

Pricing

Starting Price:
$68 per month

Integrations

API:
Yes, Moobidesk offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Maven Lab
Founded: 2006
Singapore
www.moobidesk.com

Videos and Screen Captures

Play Video Moobidesk Screenshot 1 Moobidesk Screenshot 2 Moobidesk Screenshot 3 Moobidesk Screenshot 4 Moobidesk Screenshot 5 Moobidesk Screenshot 6
You Might Also Like
Monitor your whole IT Infrastructure Icon
Monitor your whole IT Infrastructure

Know what's up and what's new: Monitor all your systems, devices, traffic and applications.

Caters to tech staff, system Administrators, and companies of any size, from small and medium sized businesses to enterprises that need their IT network to be reliable and easy to monitor in real-time. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine. PRTG optimizes connections and workloads as well as reducing operational costs by avoiding outages while saving time and controlling service level agreements (SLAs).
Start Your Free PRTG Trial Now

Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

Moobidesk Frequently Asked Questions

Q: What kinds of users and organization types does Moobidesk work with?
Q: What languages does Moobidesk support in their product?
Q: What kind of support options does Moobidesk offer?
Q: What other applications or services does Moobidesk integrate with?
Q: Does Moobidesk have an API?
Q: Does Moobidesk have a mobile app?
Q: What type of training does Moobidesk provide?
Q: How much does Moobidesk cost?

Moobidesk Product Features

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management