Audience

Companies that use Salesforce looking for an all-in-one communications solution

About PhoneIQ

PhoneIQ is built from the ground up for companies on Salesforce, delivering the best telephony integration for Salesforce Lightning. A truly unified communications solution that blends HD voice, video and messaging. The only Salesforce CTI that delivers fully integrated voice, SMS, video and messaging across desktop and mobile. Leverage automatic call logging, disposition codes, tags, click to dial, screen pop, auto-dialing, and much more! Dramatically increase agent productivity by creating custom PhoneIQ workflows that streamline Sales and Service processes within Salesforce, like call logging, case & task creation and more. Manage your entire phone system and contact center platform from within Salesforce. With PhoneIQ, everything from system management to call handling and advanced analytics can be instantly accessed through your CRM.

Pricing

Starting Price:
$25 per user per month
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

PhoneIQ
Founded: 2018
United States
www.phoneiq.co

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

PhoneIQ Frequently Asked Questions

Q: What kinds of users and organization types does PhoneIQ work with?
Q: What languages does PhoneIQ support in their product?
Q: What kind of support options does PhoneIQ offer?
Q: What other applications or services does PhoneIQ integrate with?
Q: Does PhoneIQ have a mobile app?
Q: What type of training does PhoneIQ provide?
Q: Does PhoneIQ offer a free trial?
Q: How much does PhoneIQ cost?
Q: What pricing for support is available for PhoneIQ?
Q: What pricing for training is available for PhoneIQ?

PhoneIQ Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Preview Dialer
Progressive Dialer
Surveys
Predictive Dialer

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Database
Predictive Dialer

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

PhoneIQ Additional Categories