Audience

Companies searching for a full suite enterprise grade video banking and video KYC platform

About VideoCX.io

VideoCX.io is a secure, browser-based video engagement platform purpose-built for the financial services industry. Over 75 BFSI companies use VideoCX to conduct more than 3 million monthly customer video calls for onboarding, KYC, servicing, credit verification, and claims. The platform supports 44 product journeys, 14 use cases, and offers 100+ features like face match, document capture, live agent routing, queue management, co-browsing, screen sharing, and audit-ready recordings. No app installs are required. Leading brands including ICICI Bank, Axis Bank, HDFC Life, Bajaj Allianz, and Piramal Finance trust VideoCX. The platform includes 5 AI-powered services for face match, sentiment analysis, speech-to-text, transcript summarization, and real-time language translation. Choose from SaaS, hybrid, or on-premise deployment via AWS. VideoCX reduces branch visits, accelerates resolution, and simplifies high-stakes customer interactions with regulatory confidence.

Integrations

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Ratings/Reviews

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Company Information

VideoCX.io
Founded: 2017
INDIA
web.videocx.io

Videos and Screen Captures

VideoCX.io Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
24/7 Live Support
Online

VideoCX.io Frequently Asked Questions

Q: What kinds of users and organization types does VideoCX.io work with?
Q: What languages does VideoCX.io support in their product?
Q: What kind of support options does VideoCX.io offer?
Q: What type of training does VideoCX.io provide?
Q: What pricing for support is available for VideoCX.io?
Q: What pricing for training is available for VideoCX.io?

VideoCX.io Product Features