Audience

Restaurants that want to take online orders or be reviewed by customers online, or customers that want to rate restaurants and order food online

About Zomato

Get more out of your business, without losing focus on what is most important — delighting your customers. From managing your restaurant information directly from your phone to streamlining your operations, Zomato has got you covered. Put up banners, get additional exposure on collections you are featured in, and get access to a state-of-the-art management dashboard. Showcase your listing page anywhere on the web: highlight ratings and reviews, take table bookings, prompt user interaction, and much more.

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Integrations

API:
Yes, Zomato offers API access
See Integrations

Ratings/Reviews - 4 User Reviews

Overall 4.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 3.2 / 5
More Reviews Write a Review

Company Information

Zomato
Founded: 2008
India
www.zomato.com/business

Videos and Screen Captures

Zomato Screenshot 1
Zomato Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online

Zomato Frequently Asked Questions

Q: What kinds of users and organization types does Zomato work with?
Q: What languages does Zomato support in their product?
Q: What kind of support options does Zomato offer?
Q: What other applications or services does Zomato integrate with?
Q: Does Zomato have an API?
Q: Does Zomato have a mobile app?
Q: What type of training does Zomato provide?

Zomato Product Features

Food Delivery

Order Management
For Restaurants
Menu Management
Sales Trend Analysis
Online Ordering
Delivery Tracking
Gift Card Management
Dispatch Management
Supports Loyalty Program
Routing

Online Ordering

Mobile Ordering
White-Label
Rewards / Loyalty Program
Push Notifications
Store Locator
Menu / Product View
Integrated Gift Cards
Reporting / Analytics
Secure Payment Processing

Review Management

Social Sharing
Response Management
Review Monitoring
Sentiment Analysis
Review Notification
Campaign Management
Dashboard
Review Request
Negative Feedback Management
White Label

Zomato Verified User Reviews

Write a Review
  • A Zomato User
    Student
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zomato advantage and disadvantages and overall review "

    Posted 2024-02-29

    Pros: Zomato offers a multitude of advantages, including a vast database of restaurants, detailed user reviews, and comprehensive menus. Its user-friendly app simplifies food discovery and ordering.

    Cons: N/A.

    Overall: The platform's loyalty programs and discounts provide additional incentives. Zomato's global presence ensures access to a diverse range of cuisines, making it a convenient choice for food enthusiasts worldwide.

    Read More...
  • Meenakshi S.
    React Dev
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Instant saviour from the hunger."

    Posted 2022-01-14

    Pros: - Zomato displays the largest catalogue of restaurant and cuisines around the user.
    - Every dish is showcased well with images, ingredients and description.
    - The user interface is easy to navigate and use.
    - The delivery timing of the application is phenomenal.

    Cons: - In case of wrong item delivery, the customer support is hard to reach and offers coupons instead of refunding the money.

    Overall: Overall, Zomato is one of the largest food delivery application, with almost all the major and local restaurants listed on the platform. The prices are competitive with sometimes extra discount with coupons.

    Read More...
  • Zeeshan I.
    Java Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Exceptional discounts on foods."

    Posted 2021-12-28

    Pros: 1. The user interface of the application is detailed so that customers can briefly see the dishes before ordering.
    2. The food delivery times are phenomenal.
    3. The unique feature is that the 24/7 service it provides to its customer.
    4. Heavy discounts via coupon codes or by using debit and credit cards.

    Cons: The only con in my opinion is the customer services. In my experience, I have found it difficult to reach out to the customer supports in case of any issues with my food delivery.

    Overall: Overall, Zomato is a great online food ordering application with great user interface and faster food deliveries.

    Read More...
  • Sahir L.
    Data Analyst
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Solution for hunger at any time."

    Posted 2021-10-24

    Pros: - Zomato has a detailed and descriptive landing page for every restaurant.
    - All dish's pictures are in HD format with description that helps in choosing what to order.
    - It allows tracking the delivery person as soon as the order gets placed.
    - There is always some cashback or coupon is present at the checkout.

    Cons: - The order tracking feature does not work accurately all the time and depends solely on the internet connection of the delivery person device.

    Overall: Overall, Zomato makes it very easy to order food at any time and at any place. All the major and local restaurants are listed on this platform with detailed pages.

    Read More...
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