Audience

Businesses searching for a Help Desk solution

About helppeople Cloud

Es la oportunidad de transformar tus procesos y mejorar la experiencia de tus usuarios. helppeople te brinda una plataforma confiable y fácil de usar para la gestión y automatización de tus procesos. Optimiza tus procesos, reduce tiempos de respuesta y cuenta con toda la analítica para la toma de decisiones rápidas y efectivas. Controla todos los activos informáticos de tu empresa y minimiza el impacto de sucesos irreversibles. Controla y agiliza tus procesos de contratación de todas las dependencias de tu entidad.

Pricing

Starting Price:
$4.99 per user per month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

helppeople
Founded: 2000
Colombia
helppeoplecloud.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

helppeople Cloud Frequently Asked Questions

Q: What kinds of users and organization types does helppeople Cloud work with?
Q: What languages does helppeople Cloud support in their product?
Q: What kind of support options does helppeople Cloud offer?
Q: What type of training does helppeople Cloud provide?
Q: How much does helppeople Cloud cost?

helppeople Cloud Product Features

Help Desk

Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Alerts / Escalation
Community Forums
Incident Management
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Ticket Management