Best Room Service Software in the USA
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Compare the Top Room Service Software in the USA as of October 2025
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What is Room Service Software in the USA?
Room service software is a platform designed to streamline and manage the delivery of food and services to guests in hotels, resorts, and other hospitality establishments. This software typically includes features like order management, menu customization, real-time tracking of orders, payment processing, and integration with the hotel’s POS (point-of-sale) system. It may also offer guest-facing mobile apps or in-room tablets, allowing guests to place room service orders directly from their devices. Additionally, room service software can help manage delivery scheduling, track inventory, and optimize operational workflows to ensure timely and accurate service. By improving efficiency, reducing errors, and enhancing guest experience, this software helps hospitality businesses provide a seamless room service experience. Compare and read user reviews of the best Room Service software in the USA currently available using the table below. This list is updated regularly.
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1
HotelFriend
HotelFriend
HotelFriend is a cloud-based hotel management software. It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2016 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.">
Starting Price: €25/month -
2
aavgo
aavgo
aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.Starting Price: $9.99 per room per month -
3
Hotefy
Hotefy
Hotefy customers have reported a increase in the quantity and average rating of reviews provided by their customers. Hotefy on-demand service reduces staff requirements in service areas, and can allow you to consolidate kitchens and outlets. Increase per customer average revenue by 30%. Some customer demographics by over 1000%. Reduce staff required to patrol service areas of the hotel. Hotefy allows your customers to order from anywhere without waiting for a server. Consolidate outlets into fewer or single basic menu serviced by a single kitchen. With a customer feedback system build in, you will start to get direct feedback from your customers. Customization is a quintessential part of Hotefy. Use prebuilt pages to start in minutes or create new pages and styles to suit your brand. Fair subscription based pricing, no commissions on orders or room upgrades! Our plans are priced according to your occupancy, based open outlets with unlimited rooms included.Starting Price: $19 per month -
4
GuestService
GuestService
GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.Starting Price: €99 per month -
5
Vouch
Vouch
Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency. -
6
EZStay
EZStay
EZStay™ is a contactless guest management system for the Hospitality industry. With a powerful admin console bundled with a guest-app for hotels you can digitize the entire journey of services such as concierge, housekeeping, room service, table reservation, in-house shopping, spa, salon and other upsell opportunities, giving hoteliers the ultimate technology solution to deliver the best guest experience at every step of their stay! Your can now personalize EZStay™ with your own brand and customize terms and conditions and invoices digitally, for sustainable hospitality. What’s more, with EZStay™ you can slice and dice data as you wish with intelligent analytics on key performance indicators such as ADR, RevPAR, Occupancy Rate and other metrics for Revenue Assurance. You can also drill down KPIs by property, clusters, country, region and based on what is important to you – thanks to the powerful AI engine at the core. -
7
Nonius Smart Hotel App
Nonius
How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS. -
8
Incentient SmartTouch
Incentient
We design, develop, install and support bespoke interactive digital solutions for discerning premium hospitality venues of every kind. Our hospitality websites and mobile applications enhance guest experience, prioritize guest health and safety, eliminate printing costs, streamline processes, leverage brands, empower management, and drive revenue. The original, patented, award-winning SmartCellar for restaurants, bars, and private collections. Our latest SmartTouch and SmartCellar products are designed to work on any platform. Each application is uniquely designed and built in strict accordance with our clients' requirements and brand vision. Our three-part systems consists of guest-facing, staff-facing, and administrative modules that empower our clients to make autonomous, instant edits and updates to critical information in real time. We optimize efficiencies and drive additional revenue to your bottom line.
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