Best UX Software
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What is UX Software?
UX Software deals with the process of providing the user with an immersive experience through the design, usability and functionality of a software. Compare and read user reviews of the best UX software currently available using the table below. This list is updated regularly.
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1
Smaply
Smaply
Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Besides personas as the basis to build customer or user journey maps, Smaply also comes with state-of-the-art journey management functionalities. Build your maps in a flexible and intuitive editor, that makes it easy to cluster steps in stages, expand cards over multiple columns, add text, image, emotions and KPIs to a map, as well as opportunities, pain points and solutions. These are then reflected in the portfolio graph, which helps to keep an overview and prioritize. Metrics and KPIs are visualized besides pain points and opportunities. This support you in making informed decisions. Moreover, Journey Management functionalities include granular user roles, comments on cards, and hierarchies to keep track of your CX strategy. By being certified with ISO 27001:2022, SOC2 and by being fully GDPR compliant we are ready for enterprises.">
Starting Price: €390.00/year -
2
Smartlook
Smartlook
Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons. With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages. Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi. It can also record games developed in the Unity engine.Starting Price: $39 per month -
3
Hotjar
Hotjar
Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.Starting Price: $99 per month -
4
WebMaxy Analyzer
WebMaxy
Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.Starting Price: $33/month -
5
UXPressia
UXPressia
UXPressia is a collaborative customer experience platform that allows you to create, export, and share customer journey maps, personas, and impact maps online. Some of the platform’s features include maps and personas with a predefined, easy-to-customize structure (drag and drop sections, such as text, video, embed code, touchpoints, etc.). Multiple-persona journey maps. Design View (journey atlas) to specify relations between mapping initiatives. 120+ free templates for 10+ industries to use as a starting point. Text and audio comments, dot votes, and reactions. Storyboard library and image formatting. Default and custom tooltips. Color themes for journey maps. Team library for touchpoints, images, channels, etc. Link and email sharing. Presentation mode. Branding and high-quality exports (PNG, PDF, CSV, and PPTX). Teams will especially enjoy collaborative options and the possibility to standardize and scale their projects.Starting Price: $13.30 per month -
6
User Interviews
User Interviews
Get fast access to quality participants or earn money by participating in studies. Source from our audience of over 1.5 million quality participants. Target by profession, location, demographics, or any criteria you choose. Recruit research participants in hours, not weeks. Fast, affordable, flexible. Pay only for completed sessions. Discover your single source of truth for participant management. Quickly recruit your own users with customizable tags, filters, email templates, and more. Automatically track participant research history to choose the best candidates for each study. Build your panel with CSV uploads or your customizable opt-in form. Talk to users today. Seriously, we're fast. It's free to sign up + get your first 3 recruited participants free. We connect researchers and participants. Source from a pool of more than 1.5 million participants to reach nearly any target audience.Starting Price: $20 one-time payment -
7
Userfeel
Userfeel
Userfeel is the user testing tool that gives you videos of real users speaking their thoughts as they use your website or app. Test any site in any language. Our panel consists of more than 130,000 testers speaking 40 languages. You can even have testers provide comments in your language while testing a website that is in a language you don't understand. Test on desktop, mobile, or tablet. Testing with both our app and an external camera allows us to test websites or applications on Android, iPhone, or iPad. Get your results in less than 24 hours. Use our vast network of testers throughout the world. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.Starting Price: $59.00 per test -
8
UserTesting
UserTesting
UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making. -
9
Mouseflow
Mouseflow
Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.Starting Price: $31 per month when paid yearly -
10
Aurelius
Aurelius
Aurelius helps you gather all your research data, analyze it, capture insights, tie them to actionable outcomes, then search/share/organize and reuse all of that in one place. Aurelius offers: - near-human accurate transcriptions - powerful, flexible note-taking and tagging - automatic keyword analysis and AI features to help analysis - key insights - recommendations - automatic report builder - universal search - collections - Jira integration - Zoom integration - Zapier integration - SSO - advanced permissions and sharing - unlimited users - unlimited transcriptions - unlimited projects & data - best in class supportStarting Price: $49.00/month -
11
Appcues
Appcues
Turn your product into a growth engine. Deliver the frictionless, product-led experiences your users demand. Grow your business faster with Appcues. Better user experiences lead to faster and more profitable growth. That’s why we developed the Product-Led Growth Platform. Appcues makes it easy to deliver exceptional user experiences at scale and unify your organization around the product as its greatest lever for growth. From initial evaluation to advocacy, Appcues helps companies deliver product experiences that create happier customers and scalable business growth. Wow users with personalized onboarding experiences. Make a great first impression. Onboard and activate users by delighting, educating, and guiding them to value quickly. Improve feature engagement and adoption rates by creating timely, contextual prompts and walkthroughs.Starting Price: $249 per month -
12
ConfirmKit
ConfirmKit
ConfirmKit is the modern user research platform that helps you and your team to talk to users in an approachable and efficient manner. Now everyone in your organization can meaningfully contribute to making your products better. Identifying patterns and trends between interviews can be a time consuming effort. Let us do it for you. Now you can focus on your users and we'll show you the patterns. Creating an interview guide, reviewing notes, and remembering all the little details before you start an interview can be error prone. We've got you. With ConfirmKit, you only need to prepare once. Our platform systematizes your user interviewing process. Say good-bye to monotonous work. No need to copy/paste a document, dragging files into folders, or duplicating effort. Enhance your research from online chat, e-mail, online forums, existing research, and any place you can think of.Starting Price: $29 per month -
13
Userlytics
Userlytics
Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.Starting Price: $34 -
14
usabiliTEST
usabiliTEST
Whatever your goals are: to improve ROI, to increase conversion rates or simply build a better product at a lower cost, usability testing can help you achieve them. At usabiliTEST we specialize in building online tools for conducting remote usability testing. We pride ourselves in building simple to use applications with powerful data analytic features, to save you time by delivering instant data results, ready to be used. Card sorting can help you build the structure for your website, decide what to put on the home page, and label the home page categories. Prioritization Matrix is a useful technique you can use with your current or potential customers or with your team members to achieve consensus about an issue. The System Usability Scale (SUS) provides a “quick and dirty”, reliable tool for measuring the usability. A heuristic evaluation is a usability inspection method for computer software that helps to identify usability problems in the user interface (UI) design.Starting Price: $24.95 per month -
15
Dovetail
Dovetail Research
Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.Starting Price: $29/user/month -
16
MarfeelPress
Marfeel
All-in-one platform for bloggers and editors on WordPress. MarfeelPress has all the features you need to drive more reader engagement, increase your ad revenue, and gain complete control of your mobile website. One WordPress plugin. One complete mobile website. Deliver an app-like experience with features such as swipe, relevant push notifications, and recirculation strategies to increase your traffic and page views. Keep complete control of the look and feel of your mobile website: set your colors, upload your logo, and add your favorite analytics and commenting systems. Give your readers what they demand: blazingly-fast page speed and load times. This decreases your website bounce rate and supercharges your SEO. Profit from Marfeel’s sophisticated algorithms, including real-time bidding and server-to- server header bidding. Access global deals with industry-leading SSPs and ad networks. -
17
Oculid
Oculid
Use our smartphone eye tracking technology to measure how participants distribute attention when interacting with your digital product, packaging, campaign or brand. Learn about users' behavior by reviewing video replays, heatmaps, clicks, test duration and task completion. Learn about the elements that draw attention and that really matter. Users and consumers can take part in your test using their smartphones in their natural environment. Get reliable data and conduct your remote studies with confidence. Save up to 80% of time and 70% of total investment compared to in-lab testing with the same quality and value. Review and analyze the results instantly on Oculid's platform. Analyse and compare the results between test participants and tasks and create charts based on your selected metrics such as Taps and fixations. See the results from the moment each test participant completes and uploads their results.Starting Price: €100 per test -
18
Great Question
Great Question
Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.Starting Price: $49 per month -
19
Fullstory
Fullstory
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data. -
20
Gainsight
Gainsight
Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes. -
21
Responsify
Responsify
We put people first because nothing is more important. We believe this approach builds trust, relationships, loyalty, and lasting value for others. When working with clients, this enables us to create customer-centered solutions that their customers love. It’s also why we support ideas that help to empower people so they can experience a better quality of life. It’s in our DNA to push the limits of what’s possible. We aim to challenge conventions and find new opportunities to make things better in everything we do. We relentlessly dream of new ways of doing things. We seek to find the most creative solution and help advance what technology is capable of through our work and lives. When we do what’s right over what’s convenient we help ourselves and our clients work toward a more sustainable future. This leads us to support brands that provide people with solutions that improve lives. -
22
flowRL
flowRL
A unique app experience tailored to their behavior. As they navigate, the UI adapts to best match their preferences. We developed state-of-the-art ML models that leverage reinforcement learning to continuously learn from your user data, optimizing for any target metric of your choice, from retention to revenue and LTV. Real-time personalization eliminates the need for extensive A/B testing, data collection, and analysis. Instead of deciding on a single product version for all users, we automatically select the best UI for each individual. -
23
Nudge
Nudge
Nudge is a low-code gamification platform that enables consumer companies to integrate engaging, game-like features into their apps within minutes. Its intuitive dashboard allows for the quick setup and customization of campaigns, facilitating the addition of elements like points, badges, leaderboards, and challenges to enhance user engagement and retention. Nudge supports the creation of loyalty programs with multiple tiers, offering rewards such as scratch cards, coupons, and coins to incentivize users upon task completion. Nudge's analytics dashboard provides valuable insights into user behavior, engagement, and retention, enabling businesses to track and measure the effectiveness of their gamification strategies and make data-driven decisions. Nudge also offers features like personalized onboarding, in-app nudges, and interactive guides to enhance the user experience further. -
24
Coframe
Coframe
Coframe allows your website or app to fine-tune itself in line with its performance in the real world, it’s AB testing, but supercharged. Coframe uses the latest in AI to generate copy that is tailored to your users. Resulting performance data is fed back in to continuously improve your platform's content. All it takes to get up and running is a few lines of code. Coframe gives you full control and visibility. Until now, our digital interfaces have lacked the ability to adapt and improve themselves as living things do. Coframe is changing this, leveraging the latest in AI and UX/UI to bring user interfaces to life. Coframe currently supports continuous copy optimization for websites and apps. Coframe will soon support personalization and individualization based on user info. Edit and have Coframe experiment with any element of your UI through natural language on the fly. -
25
Hippoc
Hippoc
Marketers and Designers, are you tired of a lengthy, costly and revenue-disconnected advertising & UX design creation process? Hippoc Neuro-AI software predicts in seconds and with accuracy how to optimize your designs to maximize Click Through Rate, Conversion Rate and build long-term brand loyalty (read this blog for the proof). Whether you work on Social Ads, landing page, websites or banners, use Hippoc during your creation process, test & optimize the designs using the recommendations and maximize conversion rate from day one. Without any expertise in Neuroscience you can now instantly know what areas of your design are extremely effective at creating Instant Brand Attention and Lasting Brand Recall and which areas need to be tweaked or eliminated. Benchmark your designs vs your competition. Eliminate highly subjective team debates on which design "should work best." You have science in your corner to prove which design will be most effective.
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