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Issues found outside of Twilio’s Network

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Issues related to Zipwhip's Services

Scheduled maintenance

System Metrics

SMS Delivery Delays to Evatis Network in Djibouti

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Evatis network in Djibouti. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2025 - 16:30 PDT

Update - We continue to experience SMS delivery delays when sending messages to Evatis network in Djibouti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 19, 2025 - 13:29 PDT

Update - We are still experiencing SMS delivery delays when sending messages to Evatis network in Djibouti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2025 - 11:43 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Evatis network in Djibouti. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2025 - 10:46 PDT

SMS Delivery Delays to Small Networks in the United States for a Subset of Short Codes

Monitoring - We are observing recovery in MMS/SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2025 - 16:24 PDT

Update - We continue to experience SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 19, 2025 - 12:39 PDT

Update - We continue to experience SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2025 - 11:03 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to small networks in the United States for a Subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2025 - 10:09 PDT

SMS Delivery Delays to Bitel Network in Peru

Update - We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 19, 2025 - 16:19 PDT

Update - We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 19, 2025 - 12:31 PDT

Update - We continue to experience SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 2025 - 10:55 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Bitel Network in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 2025 - 09:56 PDT

South Africa SMS Carrier Maintenance - MTN

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 2025 - 15:00 PDT

Scheduled - The MTN network in South Africa is conducting a planned maintenance from 19 October 2025 at 15:00 PDT until 19 October 2025 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from MTN South Africa handsets.
Oct 19, 2025 15:00-22:00 PDT

SMS Delivery Delays to Xphone Network in Israel

Update - We are still facing SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 19, 2025 - 06:11 PDT

Update - We continue to experience SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 18, 2025 - 22:11 PDT

Update - We continue to experience SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 18, 2025 - 18:21 PDT

Update - We continue to experience SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 2025 - 16:32 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 18, 2025 - 15:35 PDT

Outbound Call Failure To a Subset Of Hungary Phone Numbers

Update - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update on 10/20/2025 at 12:00 PM PT or sooner as more information becomes available.
Oct 18, 2025 - 22:34 PDT

Identified - Our carrier partner has informed us that the Hungarian regulator NMHH has begun enforcing Decree 4/2012 (I.24.), which introduces new screening and blocking obligations for calls terminating in Hungary via international interconnection points that present Hungarian Caller IDs.

To avoid disruptions in call delivery to Hungarian destinations, we recommend the following actions:

Recommended Steps:

- Avoid using Hungarian CLIs (+36 numbers) as Caller IDs on calls into Hungary unless you have a valid domestic interconnection or roaming agreement to justify their use.
- Where possible, use non-Hungarian CLIs, such as your main business number or an international service number.
You can quickly provision U.S. numbers (+1) in the Twilio Console and use those for calls to Hungarian recipients.
- Monitor your call completion rates to Hungarian destinations.

If you observe abnormal failure patterns, please reach out to Twilio Support for further assistance.

We’ll provide another update on 10/20/2025 at 12:00 PM PT or sooner as more information becomes available.
Oct 16, 2025 - 22:37 PDT

Update - We continue to observe a subset of outbound call failures to Hungary phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Oct 16, 2025 - 14:39 PDT

Update - We continue to observe a subset of outbound call failures to Hungary phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Oct 15, 2025 - 22:39 PDT

Update - We continue to observe a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 15, 2025 - 14:34 PDT

Update - We are observing a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 15, 2025 - 10:34 PDT

Update - We are observing a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 2025 - 08:33 PDT

Update - We are observing a subset of outbound call failures to Hungry phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 15, 2025 - 07:34 PDT

Investigating - Our monitoring systems have detected a potential issue with calls failing to Hungry. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 15, 2025 - 07:28 PDT

India SMS Carrier Maintenance - Vodafone India

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 2025 - 16:10 PDT

Scheduled - The Vodafone India network in India is conducting an emergency maintenance from 17 October 2025 at 11:30 PDT until 21 October 2025 at 11:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone India India handsets when sending via long codes and short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 17, 2025 16:09 - Oct 21, 2025 11:30 PDT

Uptime over the past 90 days. View historical uptime.

PROGRAMMABLE MESSAGING Degraded Performance

90 days ago

100.0 % uptime

Today

MMS Operational

SMS Degraded Performance

SMPP Operational

Messaging Channels Operational

Notify Operational

Conversations Operational

Messaging Insights Operational

Messaging Services Operational

Content API Operational

Toll-free verification Operational

90 days ago

100.0 % uptime

Today

RCS Messaging Operational

90 days ago

100.0 % uptime

Today

PROGRAMMABLE VOICE Operational

90 days ago

100.0 % uptime

Today

PSTN Operational

SIP Interface Operational

Client Web Operational

Client Mobile Operational

Conference Operational

Recording Operational

Queue Operational

Text-to-Speech Operational

Recording Transcriptions Operational

TwiML Operational

Voice Insights Operational

Speech Recognition (Gather Speech) Operational

Intelligence Operational

Pay Operational

Media Streams Operational

Dialogflow Operational

ConversationRelay Operational

90 days ago

100.0 % uptime

Today

Voice REST API Operational

90 days ago

100.0 % uptime

Today

ACCOUNT SECURITY Operational

Authy 2FA Operational

Verify Operational

Authy App Operational

Lookup Operational

ELASTIC SIP TRUNKING Operational

Origination Operational

Termination Operational

FLEX Operational

Flex Application Platform Operational

TaskRouter Operational

Flex Insights Operational

Flex Agent Desktop Operational

Flex Queue Stats Operational

Flex Teams View Operational

Flex Admin Console Operational

Flex Routing Operational

Flex Conversations Operational

Flex Programmable Chat Operational

Flex Programmable Voice Operational

Proxy Operational

Flex Plugins Operational

Flex Billing Operational

INTERCONNECT Operational

PHONE NUMBERS Operational

PROGRAMMABLE CHAT Operational

PROGRAMMABLE VIDEO Operational

Group Rooms Operational

Peer-to-Peer Rooms Operational

Recordings Operational

Compositions Operational

Network Traversal Service Operational

Go Rooms Operational

Video Insights Operational

PROXY Operational

SERVERLESS Operational

Studio Operational

Functions Operational

Assets Operational

TwiML Bins Operational

Sync Operational

DEVELOPER TOOLS Operational

Console Operational

Event Streams Operational

Debugger & Alarms Operational

Documentation Operational

REST API Operational

Bulk Export Operational

TWILIO PLATFORM Operational

Billing Operational

Customer Support Center Operational

Other Operational

Account Insights Operational

Trust Hub Operational

Organization Operational

CARRIER NETWORK Degraded Performance

SMS Long Code, North America Degraded Performance

MMS Long Code, North America Operational

SMS Short Code, North America Degraded Performance

MMS Short Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

Voice, North America Operational

Voice, Latin America Operational

SMS, Latin America Degraded Performance

Voice, APAC Operational

SMS, APAC Operational

MMS, APAC Operational

Voice, Europe Degraded Performance

SMS, Europe Operational

Voice, Middle East & Africa Operational

SMS, Middle East & Africa Under Maintenance

Verify Silent Network Auth Operational

Lookup Identity Match Operational

Lookup Line Type Intelligence [Legacy API] Operational

Lookup Line Type Intelligence [Twilio API] Operational

Lookup SIM Swap Operational

Legacy Identity MatchAndAttributes Operational

FRONTLINE Operational

Sender ID Operational

90 days ago

100.0 % uptime

Today

ZIPWHIP MESSAGING Operational

SMS Long Code, North America Operational

MMS Long Code, North America Operational

SMS Toll-Free, North America Operational

MMS Toll-Free, North America Operational

ZIPWHIP TOOLS Operational

Zipwhip Provisioner Dashboard and API Operational

Zipwhip Support Ticketing Operational

Toll-Free Verification Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

United States SMS Carrier Maintenance - T-Mobile Oct `19`, `2025` `21:00`-`23:30` PDT

The T-Mobile network in the United States is conducting a planned maintenance from 19 October 2025 at 21:00 PDT until 19 October 2025 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Posted on Oct 16, 2025 - 16:45 PDT

United States SMS and MMS Carrier Partner Maintenance Oct `19`, `2025` `23:00` - Oct `20`, `2025` `04:00` PDT

Our SMS and MMS carrier partner in the United States is conducting a planned maintenance from 19 October 2025 at 23:00 PDT until 20 October 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from United States handsets.
Posted on Oct 06, 2025 - 07:26 PDT

United States SMS Carrier Partner Maintenance Oct `19`, `2025` `23:00` - Oct `20`, `2025` `03:00` PDT

Our SMS carrier partner in the United States is conducting a planned maintenance from 19 October 2025 at 23:00 PDT until 20 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United States handsets via subset of United States long codes and short codes.
Posted on Oct 17, 2025 - 15:47 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `20`, `2025` `04:30`-`14:30` PDT

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 20 October 2025 at 04:30 PDT until 20 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 16, 2025 - 17:02 PDT

Russia SMS Carrier Maintenance - Gazprombank Mobile Oct `20`, `2025` `13:00`-`17:00` PDT

The Gazprombank Mobile network in Russia is conducting a planned maintenance from 20 October 2025 at 13:00 PDT until 20 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Gazprombank Mobile Russia handsets.
Posted on Oct 17, 2025 - 04:18 PDT

Russia SMS Carrier Maintenance - Tele2 Oct `20`, `2025` `13:00`-`17:00` PDT

The Tele2 network in Russia is conducting a planned maintenance from 20 October 2025 at 13:00 PDT until 20 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Sep 29, 2025 - 15:53 PDT

Russia SMS Carrier Maintenance - MegaFon Oct `20`, `2025` `13:00` - Oct `22`, `2025` `17:00` PDT

The MegaFon network in Russia is conducting a series of planned maintenances from 20 October 2025 at 13:00 PDT until 22 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.

Note, the maintenance will be carried out on each of the following dates and times:

20 October 2025 at 13:00 PDT until 20 October 2025 at 17:00 PDT

22 October 2025 at 13:00 PDT until 22 October 2025 at 17:00 PDT
Posted on Oct 17, 2025 - 12:05 PDT

United States SMS and MMS Carrier Maintenance - Verizon Oct `20`, `2025` `21:00` - Oct `21`, `2025` `02:00` PDT

The Verizon network in the United States is conducting a planned maintenance from 20 October 2025 at 21:00 PDT until 21 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from Verizon United States handsets when sending via long codes and short codes.
Posted on Oct 14, 2025 - 17:10 PDT

Singapore SMS Carrier Maintenance - SingTel Oct `21`, `2025` `10:00`-`14:00` PDT

The SingTel network in Singapore is conducting a planned maintenance from 21 October 2025 at 10:00 PDT until 21 October 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from SingTel Singapore handsets.
Posted on Oct 06, 2025 - 01:18 PDT

Singapore SMS Carrier Maintenance - M1 Oct `21`, `2025` `11:00`-`14:00` PDT

The M1 network in Singapore is conducting a planned maintenance from 21 October 2025 at 11:00 PDT until 21 October 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from M1 Singapore handsets.
Posted on Oct 16, 2025 - 23:28 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Oct `21`, `2025` `14:00`-`18:00` PDT

Our carrier partner Three United Kingdom is conducting a planned maintenance from 21 October 2025 at 14:00 PDT until 21 October 2025 at 18:00 PDT. During the maintenance window, there could be intermittent API request failures for Three United Kingdom customers.

Impacted Products: Lookup Identity Match, Lookup SIM Swap, Verify Silent Network Auth, Legacy Identity MatchAndAttributes
Posted on Oct 17, 2025 - 06:23 PDT

Spain SMS Carrier Partner Maintenance Oct `21`, `2025` `20:00`-`22:00` PDT

Our SMS carrier partner in Spain is conducting a planned maintenance from 21 October 2025 at 20:00 PDT until 21 October 2025 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Spain handsets via Spain long codes.
Posted on Oct 14, 2025 - 07:46 PDT

United States SMS and MMS Carrier Maintenance - Verizon Oct `21`, `2025` `21:00` - Oct `22`, `2025` `02:00` PDT

The Verizon network in the United States is conducting a planned maintenance from 21 October 2025 at 21:00 PDT until 22 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from Verizon United States handsets when sending via long codes and short codes.
Posted on Oct 14, 2025 - 17:09 PDT

US SMS Carrier Maintenance - Small US Carriers Oct `21`, `2025` `21:00` - Oct `22`, `2025` `02:00` PDT

A subset of small networks in the US are conducting a planned maintenance from 21 October 2025 at 21:00 PDT until 22 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Posted on Oct 18, 2025 - 23:33 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `21`, `2025` `22:00`-`22:30` PDT

Our Voice carrier partner in Norway, Croatia, France, Italy, the Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, the United Kingdom, the Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden is conducting a planned maintenance from 21 October 2025 at 22:00 PDT until 21 October 2025 at 22:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Norway, Croatia, France, Italy, Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, United Kingdom, Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden phone numbers.
Posted on Oct 15, 2025 - 22:48 PDT

United States MMS Carrier Partner Maintenance Oct `21`, `2025` `22:00` - Oct `22`, `2025` `06:00` PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 21 October 2025 at 22:00 PDT until 22 October 2025 at 06:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to T-Mobile United States handsets via subset of United States long codes and short codes.
Posted on Oct 17, 2025 - 08:08 PDT

Japan SMS Carrier Maintenance - KDDI Oct `22`, `2025` `11:00`-`13:00` PDT

The KDDI network in Japan is conducting a planned maintenance from 22 October 2025 at 11:00 PDT until 22 October 2025 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets.
Posted on Oct 13, 2025 - 09:43 PDT

Russia SMS Carrier Maintenance - Tele2 Oct `22`, `2025` `13:00`-`17:00` PDT

The Tele2 network in Russia is conducting a planned maintenance from 22 October 2025 at 13:00 PDT until 22 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Sep 29, 2025 - 15:53 PDT

United States and Canada Twilio SMS and MMS Maintenance Oct `22`, `2025` `20:00` - Oct `23`, `2025` `00:00` PDT

Twilio is conducting a planned maintenance from 22 October 2025 at 20:00 PDT until 23 October 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Sep 05, 2025 - 15:34 PDT

United States SMS Carrier Maintenance - Verizon Oct `22`, `2025` `21:00` - Oct `23`, `2025` `02:00` PDT

The Verizon network in the United States is conducting a planned maintenance from 22 October 2025 at 21:00 PDT until 23 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets when sending via long codes and short codes.
Posted on Oct 15, 2025 - 15:54 PDT

Canada Account Security Service Partner Maintenance Oct `22`, `2025` `21:00` - Oct `23`, `2025` `03:00` PDT

Our service partner is conducting a planned maintenance from 22 October 2025 at 21:00 PDT until 23 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
Posted on Oct 16, 2025 - 14:33 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `22`, `2025` `22:00`-`22:30` PDT

Our Voice carrier partner in Norway, Croatia, France, Italy, the Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, the United Kingdom, the Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden is conducting a planned maintenance from 22 October 2025 at 22:00 PDT until 22 October 2025 at 22:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Norway, Croatia, France, Italy, Netherlands, Estonia, Hungary, Bulgaria, Denmark, Indonesia, United Kingdom, Czech Republic, Mexico, Ukraine, Austria, Costa Rica, Brazil, Finland, Ireland, Peru and Sweden phone numbers.
Posted on Oct 15, 2025 - 22:57 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `23`, `2025` `04:30`-`14:30` PDT

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 23 October 2025 at 04:30 PDT until 23 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 16, 2025 - 17:03 PDT

United States MMS Carrier Partner Maintenance Oct `26`, `2025` `23:00` - Oct `27`, `2025` `03:00` PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 2025 - 16:36 PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 2025 - 16:35 PDT

Scheduled - Our MMS carrier partner in the United States is conducting a planned maintenance from 26 October 2025 at 23:00 PDT until 27 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from United States handsets via subset of United States short codes.
Oct 17, 2025 - 15:47 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `27`, `2025` `04:30`-`14:30` PDT

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 27 October 2025 at 04:30 PDT until 27 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 16, 2025 - 17:04 PDT

Russia SMS Carrier Maintenance - Tele2 Oct `27`, `2025` `13:00`-`17:00` PDT

The Tele2 network in Russia is conducting a planned maintenance from 27 October 2025 at 13:00 PDT until 27 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Sep 29, 2025 - 15:54 PDT

United States MMS Carrier Partner Maintenance Oct `27`, `2025` `23:00` - Oct `28`, `2025` `03:00` PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 27 October 2025 at 23:00 PDT until 28 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Viaero Wireless, Nex-Tech Wireless, Chat Mobility/GCI, C-Spire, Dish Network, Google Voice, Comcast SMS Enabled, New Cell, AT&T, T-Mobile and Verizon United States handsets via United States long codes and short codes.
Posted on Oct 17, 2025 - 15:45 PDT

Japan SMS Carrier Maintenance - KDDI Oct `28`, `2025` `10:00`-`13:00` PDT

The KDDI network in Japan is conducting a planned maintenance from 28 October 2025 at 10:00 PDT until 28 October 2025 at 13:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from KDDI Japan handsets.
Posted on Oct 13, 2025 - 09:43 PDT

United States MMS Carrier Partner Maintenance Oct `28`, `2025` `23:00` - Oct `29`, `2025` `03:00` PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 28 October 2025 at 23:00 PDT until 29 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to and from Viaero Wireless, Nex-Tech Wireless, Chat Mobility/GCI, C-Spire, Dish Network, Google Voice, Comcast SMS Enabled, New Cell, AT&T, T-Mobile and Verizon United States handsets via United States long codes and short codes.
Posted on Oct 17, 2025 - 15:46 PDT

Russia SMS Carrier Maintenance - Tele2 Oct `29`, `2025` `13:00`-`17:00` PDT

The Tele2 network in Russia is conducting a planned maintenance from 29 October 2025 at 13:00 PDT until 29 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Posted on Sep 29, 2025 - 15:54 PDT

United States and Canada Twilio SMS and MMS Maintenance Oct `29`, `2025` `20:00` - Oct `30`, `2025` `00:00` PDT

Twilio is conducting a planned maintenance from 29 October 2025 at 20:00 PDT until 30 October 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Sep 05, 2025 - 15:35 PDT

Indonesia SMS Carrier Maintenance - Three and Indosat Oct `29`, `2025` `21:00` - Oct `30`, `2025` `01:00` PDT

The Three and Indosat networks in Indonesia are conducting a planned maintenance from 29 October 2025 at 21:00 PDT until 30 October 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Three and Indosat Indonesia handsets.
Posted on Oct 15, 2025 - 02:28 PDT

United States MMS Carrier Partner Maintenance Oct `30`, `2025` `01:00`-`02:00` PDT

Our MMS carrier partner in the United States is conducting a planned maintenance from 30 October 2025 at 01:00 PDT until 30 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via subset of United States short codes.
Posted on Oct 16, 2025 - 12:17 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `30`, `2025` `04:30`-`14:30` PDT

Our Voice carrier partner in Australia and New Zealand is conducting a planned maintenance from 30 October 2025 at 04:30 PDT until 30 October 2025 at 14:30 PDT. During the maintenance window, there could be Intermittent delays from and to Twilio Australia and New Zealand phone numbers.
Posted on Oct 16, 2025 - 17:05 PDT

United States MMS Carrier Partner Maintenance Nov `4`, `2025` `00:00`-`02:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 04 November 2025 at 00:00 PST until 04 November 2025 at 02:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:19 PDT

Hong Kong SMS Carrier Partner Maintenance Nov `5`, `2025` `08:00`-`14:00` PST

Our SMS carrier partner in Hong Kong is conducting a planned maintenance from 05 November 2025 at 08:00 PST until 05 November 2025 at 14:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Hong Kong handsets.
Posted on Oct 14, 2025 - 22:00 PDT

Malaysia SMS Carrier Maintenance - Celcom Nov `5`, `2025` `08:00`-`10:00` PST

The Celcom network in Malaysia is conducting a planned maintenance from 05 November 2025 at 08:00 PST until 05 November 2025 at 10:00 PST. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom Malaysia handsets.
Posted on Oct 06, 2025 - 23:12 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `5`, `2025` `20:00` - Nov `6`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 05 November 2025 at 20:00 PST until 06 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:47 PDT

United States MMS Carrier Partner Maintenance Nov `10`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 10 November 2025 at 00:00 PST until 10 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:30 PDT

United States MMS Carrier Partner Maintenance Nov `11`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 11 November 2025 at 00:00 PST until 11 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:30 PDT

United States MMS Carrier Partner Maintenance Nov `12`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 12 November 2025 at 00:00 PST until 12 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:31 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `12`, `2025` `20:00` - Nov `13`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 12 November 2025 at 20:00 PST until 13 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:47 PDT

United States MMS Carrier Partner Maintenance Nov `13`, `2025` `00:00`-`03:00` PST

Our MMS carrier partner in the United States is conducting a planned maintenance from 13 November 2025 at 00:00 PST until 13 November 2025 at 03:00 PST. During the maintenance window, there could be intermittent delays delivering MMS to United States handsets via United States short codes.
Posted on Oct 16, 2025 - 12:32 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `19`, `2025` `20:00` - Nov `20`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 19 November 2025 at 20:00 PST until 20 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 03, 2025 - 16:48 PDT

United States and Canada Twilio SMS and MMS Maintenance Nov `25`, `2025` `20:00` - Nov `26`, `2025` `00:00` PST

Twilio is conducting a planned maintenance from 25 November 2025 at 20:00 PST until 26 November 2025 at 00:00 PST. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Posted on Oct 06, 2025 - 11:27 PDT

System Metrics Month Week Day

API Response Time - North America

Fetching

API Response Time - Europe

Fetching

Past Incidents

Oct 19, 2025

SMS Delivery Delay to Tigo Network in Honduras and Guatemala

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Tigo Network in Honduras and Guatemala. This incident has been resolved.
Oct 19, 12:29 PDT

Update - We are having recovery in SMS delivery delays when sending messages to Tigo network in Honduras and Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 10:41 PDT

Update - We are still observing recovery in SMS delivery delays when sending messages to Tigo network in Honduras and Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 08:44 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Tigo network in Honduras and Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 06:50 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Tigo network in Honduras and observing recovery in SMS delivery delays when sending messages Tigo Network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 04:54 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Tigo network in Honduras and Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 02:56 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Tigo network in Honduras and Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 01:59 PDT

SMS Delivery Delays to Etisalat Network in Egypt

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Etisalat network in Egypt. This incident has been resolved.
Oct 19, 07:35 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to Etisalat network in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 05:41 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Etisalat network in Egypt. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 19, 03:49 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Etisalat network in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 19, 02:53 PDT

Canada Account Security Service Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 19, 03:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 21:00 PDT

Scheduled - Our service partner is conducting a planned maintenance from 18 October 2025 at 21:00 PDT until 19 October 2025 at 03:00 PDT. During the maintenance window, there could be intermittent API request failures for the following carriers and country: Rogers Canada, Telus Canada, Bell Canada.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes, Lookup Line Type Intelligence [Twilio API]
Oct 16, 14:32 PDT

Italy Account Security Carrier Partner Maintenance - Wind Tre

Completed - The scheduled maintenance has been completed.
Oct 19, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 14:00 PDT

Scheduled - Our carrier partner Wind Tre Italy is conducting a planned maintenance from 18 October 2025 at 14:00 PDT until 19 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent API request failures for Wind Tre Italy customers.

Impacted Products: Verify Silent Network Auth, Lookup SIM Swap, Lookup Identity Match, Legacy Identity MatchAndAttributes
Oct 15, 08:13 PDT

Oct 18, 2025

Call Failures from TIM Network Subscribers in Brazil to a subset of Twilio's Numbers

Resolved - The issue affecting inbound calls to Twilio Brazil Phone Numbers has been resolved, and the service is functioning normally at this time.
Oct 18, 10:55 PDT

Update - We continue seeing recovery for inbound calls to Twilio Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 08:47 PDT

Monitoring - We have started seeing recovery for inbound calls to Twilio Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 06:08 PDT

Update - We still continue to observe call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Oct 18, 03:35 PDT

Update - We still continue to observe call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 17, 19:41 PDT

Update - We continue to observe call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 17, 15:43 PDT

Update - We continue to observe call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 13:50 PDT

Update - We are observing call failures to Twilio phone numbers from TIM Network Subscribers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 17, 12:53 PDT

Investigating - Our monitoring systems have detected a potential issue with Inbound Calls to Twilio Brazil Phone Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 17, 12:25 PDT

SMS Delivery Failures to WOM Network in Colombia

Resolved - We are no longer experiencing SMS delivery failures to WOM network in Colombia. This incident has been resolved.
Oct 18, 09:40 PDT

Monitoring - We are observing successful SMS delivery to WOM network in Colombia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 07:55 PDT

Update - We continue to experience SMS delivery failures when sending to WOM network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 18, 04:55 PDT

Update - We continue to experience SMS delivery failures when sending to WOM network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 18, 02:38 PDT

Investigating - We are experiencing SMS delivery failures when sending to WOM network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 18, 01:41 PDT

Planned Maintenance for Flex Insights Historical Reporting

Completed - The scheduled maintenance has been completed.
Oct 18, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:00 PDT

Scheduled - The Flex Insights Historical Reporting dashboard visualization partner in the US will be conducting planned maintenance on Saturday, Oct 18th, 2025, at 1:00 AM Pacific Daylight Time. The maintenance window is expected to last up to three hours. During this time, there may be intermittent failures when loading Insights Historical Dashboards or performing ETL uploads.
Oct 9, 11:57 PDT

Oct 17, 2025

SMS Delivery Delays and Failures to Jazz Networks in Pakistan

Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. This incident has been resolved.
Oct 17, 22:37 PDT

Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Jazz Networks in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 20:30 PDT

Update - We continue to have SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 17, 17:54 PDT

Update - We continue to have SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 16:04 PDT

Investigating - We are experiencing SMS delivery delays and failures when sending messages to to Jazz Networks in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 17, 15:03 PDT

SMS Delivery Failures to and From AT&T Network in Mexico

Resolved - We are no longer experiencing SMS delivery failures when sending to and receiving from AT&T network in Mexico. This incident has been resolved.
Oct 17, 18:23 PDT

Monitoring - We are observing successful SMS deliveries when sending to and receiving from AT&T network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 16:28 PDT

Update - We are continuing to experience SMS delivery failures when sending to and receiving from AT&T network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 17, 13:58 PDT

Update - We are still experiencing SMS delivery failures when sending to and receiving from AT&T network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 11:59 PDT

Update - We are continuing our investigation on the SMS delivery failures when sending to and receiving from AT&T network in Mexico. We will provide another update as soon as more information becomes available.
Oct 17, 11:23 PDT

Investigating - We are experiencing SMS delivery failures when sending to and receiving from AT&T network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 17, 11:07 PDT

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Oct 17, 17:35 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 15:00 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 17 October 2025 at 15:00 PDT until 17 October 2025 at 17:35 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Products: Lookup Identity Match, Legacy Identity MatchAndAttributes
Oct 16, 04:38 PDT

SMS Delivery Delays to Altan Redes in Mexico

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Altan Redes in Mexico. This incident has been resolved.
Oct 17, 14:52 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Altan Redes in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 12:51 PDT

Update - We continue to experience SMS delivery delays when sending messages to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 17, 09:08 PDT

Update - We are experiencing SMS delivery delays when sending messages to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 17, 01:04 PDT

Update - We are experiencing SMS delivery delays when sending messages to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 16, 21:02 PDT

Update - We are experiencing SMS delivery delays when sending messages to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 19:02 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Altan Redes in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 17:58 PDT

SMS Delivery Delays and Failures to Orange Network in Spain

Resolved - We are no longer experiencing MMS/SMS delivery delays and failures to Orange network in Spain. This incident has been resolved.
Oct 17, 13:48 PDT

Monitoring - We are observing recovery in the SMS delivery delays and failures when sending messages to Orange network in Spain. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 11:48 PDT

Update - We continue to experience SMS delivery delays and failures when sending messages to Orange network in Spain. Our engineers are currently working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 17, 07:54 PDT

Update - We are experiencing SMS delivery delays and failures when sending messages to Orange network in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 05:58 PDT

Investigating - We are experiencing SMS delivery delays and failures when sending messages to Orange network in Spain. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 17, 04:45 PDT

SMS Delivery Reports Delays to Xphone Network in Israel

Resolved - We are no longer experiencing delivery report delays when sending SMS to Xphone network in Israel. This incident has been resolved.
Oct 17, 10:32 PDT

Monitoring - We are observing recovery in receiving message delivery reports when sending SMS to Xphone network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 08:36 PDT

Update - We continue to observe delays in receiving message delivery reports when sending to Xphone network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Oct 17, 08:05 PDT

Update - We are experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Oct 17, 00:06 PDT

Update - We are experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 16, 20:06 PDT

Update - We are experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 18:06 PDT

Update - We are experiencing delays in receiving message delivery reports when sending to Xphone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 17:06 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS delivery report delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 16, 17:01 PDT

United Kingdom SMS Carrier Maintenance - Three

Completed - We apologize for the inconvenience. This maintenance has been canceled and postponed to a later date. New dates will be shared once we have them. Thank you!
Oct 17, 07:01 PDT

Scheduled - The Three network in the United Kingdom is conducting a series of planned maintenances from 19 October 2025 at 21:00 PDT until 21 October 2025 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Three United Kingdom handsets.

Note, the maintenance will be carried out on each of the following dates and times:

19 October 2025 at 21:00 PDT until 19 October 2025 at 23:00 PDT

21 October 2025 at 21:00 PDT until 21 October 2025 at 23:00 PDT
Oct 15, 07:44 PDT

AccSec US Verizon API Issue

Resolved - The issue with AccSec – US Verizon API errors has been resolved. Error rates have stabilized and the service is now operating normally.
Oct 17, 06:01 PDT

Monitoring - We have started observing recovery for the AccSec – US Verizon API errors. Error rates are decreasing, and service is beginning to return to normal. We will provide another update in 30 minutes or or as soon as more information becomes available.
Oct 17, 04:51 PDT

Update - We are currently investigating a potential issue with AccSec – US Verizon API errors. Our engineering team has been alerted and is actively working to identify the root cause. We expect to provide another update in 1 hour, or sooner if more information becomes available.
Oct 17, 03:58 PDT

Investigating - Our monitoring systems have detected a potential issue with Lookup SIM Swap and Legacy Identity MatchAndAttributes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 17, 03:21 PDT

Delays in SMPP API Message Delivery

Resolved - The issue affecting a subset of SMPP API customer MO traffic has been resolved. Message delivery is now operating normally.
Oct 17, 05:43 PDT

Monitoring - We are observing recovery for the subset of SMPP API customer MO traffic that was delayed for several hours. Our engineering team continues to work on fully restoring normal message delivery. We will provide another update in 30 minutes or or as soon as more information becomes available.
Oct 17, 05:11 PDT

Update - We are still investigating an issue where a subset of SMPP API customer MO traffic has been delayed for several hours. Our engineering team is actively working to identify the root cause and restore normal message delivery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 04:41 PDT

Update - We are currently investigating an issue where a subset of SMPP API customer MO traffic has been delayed for several hours. Our engineering team is actively working to identify the root cause and restore normal message delivery. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 17, 03:43 PDT

Investigating - Our monitoring systems have detected a potential issue SMPP API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 17, 03:37 PDT

SMS & MMS Delivery Delays and Failures to Verizon Wireless in United States of America

Resolved - We are no longer experiencing MMS & SMS delivery delays and failures to Verizon Wireless in United States of America. This incident has been resolved.
Oct 17, 03:31 PDT

Update - We are observing recovery in SMS & MMS Delivery Delays and Failures to Verizon Wireless in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 17, 01:25 PDT

Monitoring - We are observing recovery in SMS & MMS Delivery Delays and Failures to Verizon Wireless in United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 23:35 PDT

Update - We are experiencing SMS & MMS Delivery Delays and Failures to Verizon Wireless in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 22:38 PDT

Investigating - We are experiencing SMS & MMS Delivery Delays and Failures to Verizon Wireless in United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 21:34 PDT

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Oct 17, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:00 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 16 October 2025 at 23:00 PDT until 17 October 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Oct 13, 01:14 PDT

Oct 16, 2025

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Oct 16, 23:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 22:00 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 16 October 2025 at 22:00 PDT until 16 October 2025 at 23:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Oct 14, 10:36 PDT

Ghana SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 16, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 16:00 PDT

Scheduled - Our SMS carrier partner in Ghana is conducting an emergency maintenance from 16 October 2025 at 16:00 PDT until 16 October 2025 at 21:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Ghana handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 15, 22:39 PDT

Chile SMS Carrier Maintenance - Entel

Completed - The scheduled maintenance has been completed.
Oct 16, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 19:00 PDT

Scheduled - The Entel network in Chile is conducting an emergency maintenance from 16 October 2025 at 19:00 PDT until 16 October 2025 at 20:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Entel Chile handsets.
Oct 15, 01:12 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Oct 16, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 14:00 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 16 October 2025 at 14:00 PDT until 16 October 2025 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 16, 04:37 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Oct 16, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 10:00 PDT

Scheduled - The MegaFon network in Russia is conducting a series of planned maintenances from 10 October 2025 at 10:00 PDT until 16 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.

Note, the maintenance will be carried out on each of the following dates and times:

10 October 2025 at 10:00 PDT until 10 October 2025 at 11:00 PDT

14 October 2025 at 13:00 PDT until 14 October 2025 at 17:00 PDT

16 October 2025 at 13:00 PDT until 16 October 2025 at 17:00 PDT

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 10, 07:19 PDT

On Call Engineers are Investigating an issue with Flex

Resolved - We have fully investigated the Flex issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Oct 16, 16:30 PDT

Investigating - Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 16, 15:22 PDT

Inconsistent Filtering May Have Caused Failed Deliveries for Inbound Messages

Resolved - Between October 16, 2025, at 21:15 UTC and October 17, 2025, at 19:45 UTC, some inbound SMS messages to Twilio accounts may have failed to be delivered, resulting in error code 30038. This issue was caused by an unexpected behavior following a filtering change. The change has since been reverted, and inbound SMS traffic is now processing as expected.
Oct 16, 14:00 PDT

SMS Delivery Report Delays to Movistar Network in Colombia

Resolved - We are no longer experiencing delivery report delays when sending to Movistar network in Colombia. This incident has been resolved.
Oct 16, 13:46 PDT

Monitoring - We are observing recovery in receiving message delivery reports when sending to Movistar network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 11:45 PDT

Investigating - We are experiencing delays in receiving message delivery reports when sending to Movistar network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 10:47 PDT

SMS Delivery Delays To MTN Network in Cameroon

Resolved - We are no longer experiencing SMS delivery delays when sending messages to MTN network in Cameroon. This incident has been resolved.
Oct 16, 10:02 PDT

Update - We continue observing recovery in SMS delivery delays when sending messages to MTN network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 08:04 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to MTN network in Cameroon. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 16, 05:58 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to MTN network in Cameroon. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 16, 05:05 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - We apologize for the inconvenience. This maintenance has been canceled and postponed to a later date. New dates will be shared once we have them. Thank you!
Oct 16, 08:40 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 16 October 2025 at 19:00 PDT until 17 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.
Oct 14, 17:12 PDT

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Oct 16, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:02 PDT

Scheduled - The T-Mobile network in the United States is conducting a planned maintenance from 15 October 2025 at 21:00 PDT until 16 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets when sending via long codes and short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 15, 12:37 PDT

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Oct 16, 02:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 22:00 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 15 October 2025 at 22:00 PDT until 16 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Oct 13, 01:13 PDT

United States SMS Carrier Maintenance - Verizon

Completed - The scheduled maintenance has been completed.
Oct 16, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 PDT

Scheduled - The Verizon network in the United States is conducting a planned maintenance from 15 October 2025 at 21:00 PDT until 16 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
Oct 6, 23:13 PDT

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Oct 16, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:01 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 15 October 2025 at 21:00 PDT until 16 October 2025 at 01:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Oct 14, 08:37 PDT

United States and Canada Twilio SMS and MMS Maintenance

Completed - The scheduled maintenance has been completed.
Oct 16, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:00 PDT

Scheduled - Twilio is conducting a planned maintenance from 15 October 2025 at 20:00 PDT until 16 October 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.
Sep 5, 15:34 PDT

Oct 15, 2025

SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru

Resolved - We are no longer experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. This incident has been resolved.
Oct 15, 23:05 PDT

Monitoring - We are observing recovery in SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 21:05 PDT

Update - We are still experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 15, 18:24 PDT

Update - We are still experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 15, 14:51 PDT

Update - We are experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 12:51 PDT

Investigating - We are experiencing SMS Delivery Delays from Bitel Network Subscribers to a Subset of Short Codes in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 15, 11:51 PDT

Russia SMS Carrier Maintenance - MegaFon

Completed - The scheduled maintenance has been completed.
Oct 15, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 14:01 PDT

Scheduled - The MegaFon network in Russia is conducting a planned maintenance from 15 October 2025 at 14:00 PDT until 15 October 2025 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to MegaFon Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 15, 02:45 PDT

Russia SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 15, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 13:01 PDT

Scheduled - Our SMS carrier partner in Russia is conducting a planned maintenance from 15 October 2025 at 13:00 PDT until 15 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Gazprombank Mobile Russia handsets.
Oct 13, 02:50 PDT

Russia SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Oct 15, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 13:00 PDT

Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 15 October 2025 at 13:00 PDT until 15 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Sep 29, 15:52 PDT

SMS Delivery Delays and Failures to Safaricom in Ethiopia

Resolved - We are no longer experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. This incident has been resolved.
Oct 15, 15:11 PDT

Monitoring - We are observing successful SMS delivery when sending messages to Safaricom in Ethiopia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 13:11 PDT

Update - We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available
Oct 15, 08:46 PDT

Update - We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available
Oct 15, 04:56 PDT

Update - We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available
Oct 15, 02:55 PDT

Investigating - We are experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 15, 01:24 PDT

Monitoring - We are observing recovery in SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 23:22 PDT

Update - We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available
Oct 14, 20:44 PDT

Update - We are still experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 18:42 PDT

Update - We are experiencing SMS delivery delays and failures when sending messages to Safaricom in Ethiopia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 14, 17:42 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to Safaricom in Ethiopia. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 14, 17:40 PDT

Russia SMS Carrier Maintenance - Sotovaja Svjaz MOTIV

Completed - The scheduled maintenance has been completed.
Oct 15, 14:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 11:20 PDT

Scheduled - The Sotovaja Svjaz MOTIV network in Russia is conducting a planned maintenance from 15 October 2025 at 11:20 PDT until 15 October 2025 at 14:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Sotovaja Svjaz MOTIV Russia handsets.
Oct 14, 05:54 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Oct 15, 13:59 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 13:02 PDT

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 15 October 2025 at 13:00 PDT until 15 October 2025 at 13:59 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 15, 06:03 PDT

Account Security US Verizon API Issue

Resolved - The issues affecting Account Security - US Verizon API have been resolved and the service is operating normally at this time.
Oct 15, 12:43 PDT

Update - We have started seeing recovery for intermittent issue with Account Security - US Verizon API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 10:44 PDT

Monitoring - We have started seeing recovery for intermittent issue with Account Security - US Verizon API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Oct 15, 10:13 PDT

Update - We continue investigating the issue with Account Security - US Verizon API. Our engineering team has been alerted and is actively working on a resolution. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 07:41 PDT

Update - Our monitoring systems have detected a potential issue with Account Security - US Verizon API. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 15, 06:38 PDT

Investigating - Our monitoring systems have detected a potential issue with Account Security. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 15, 06:31 PDT

Malaysia SMS and MMS Carrier Maintenance - DiGi

Completed - The scheduled maintenance has been completed.
Oct 15, 12:31 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 10:30 PDT

Scheduled - The DiGi network in Malaysia is conducting a planned maintenance from 15 October 2025 at 10:30 PDT until 15 October 2025 at 12:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from DiGi Malaysia handsets when sending via long codes, long codes and short codes.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 14, 16:29 PDT

Malaysia SMS Carrier Maintenance - Celcom and DiGi

Completed - The scheduled maintenance has been completed.
Oct 15, 12:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 10:30 PDT

Scheduled - The Celcom and DiGi networks in Malaysia are conducting an emergency maintenance from 15 October 2025 at 10:30 PDT until 15 October 2025 at 12:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Celcom and DiGi Malaysia handsets.
Oct 13, 18:15 PDT

SMS Delivery Delays To Etisalat Network In Multiple Countries

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Etisalat network in multiple countries. This incident has been resolved.
Oct 15, 07:26 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Etisalat network in multiple countries. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 15, 05:23 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Etisalat network in multiple countries. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 15, 04:25 PDT

United States MMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Oct 15, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 20:00 PDT

Scheduled - The AT&T network in the United States is conducting a series of planned maintenances from 13 October 2025 at 20:00 PDT until 15 October 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering MMS to AT&T United States handsets when sending via long codes and short codes.

Note, the maintenance will be carried out on each of the following dates and times:

13 October 2025 at 20:00 PDT until 14 October 2025 at 04:00 PDT

14 October 2025 at 20:00 PDT until 15 October 2025 at 04:00 PDT
Oct 9, 00:51 PDT

United States SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Oct 15, 02:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 22:00 PDT

Scheduled - The AT&T network in the United States is conducting a planned maintenance from 14 October 2025 at 22:00 PDT until 15 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from AT&T United States handsets when sending via subset of long codes and short codes.
Oct 9, 16:07 PDT

United States SMS and MMS Carrier Maintenance - Verizon

Completed - The scheduled maintenance has been completed.
Oct 15, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 21:01 PDT

Scheduled - The Verizon network in the United States is conducting a planned maintenance from 14 October 2025 at 21:00 PDT until 15 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from Verizon United States handsets.
Oct 6, 16:42 PDT

Netherlands Account Security Carrier Partner Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Oct 15, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 12, 20:20 PDT

Scheduled - Our carrier partner T-Mobile Odido Netherlands is conducting a planned maintenance from 14 October 2025 at 23:00 PDT until 15 October 2025 at 01:00 PDT. During the maintenance window, there could be intermittent API request failures for T-Mobile Odido Netherlands customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Oct 10, 07:22 PDT

Brazil SMS Carrier Maintenance - Claro

Completed - The scheduled maintenance has been completed.
Oct 15, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 19:30 PDT

Scheduled - The Claro network in Brazil is conducting a planned maintenance from 14 October 2025 at 19:30 PDT until 15 October 2025 at 00:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Claro Brazil handsets.
Sep 11, 00:57 PDT

Oct 14, 2025

SMS Delivery Delays to Altan Redes Network in Mexico

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. This incident has been resolved.
Oct 14, 23:56 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to Altan Redes network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 22:09 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Altan Redes network in Mexico. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 20:05 PDT

Update - We continue to experience SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 14, 16:16 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 14:19 PDT

Update - We are experiencing SMS delivery delays when sending messages to Altan Redes network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 14, 13:14 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to Altan Redes in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 14, 12:51 PDT

United Kingdom Account Security Carrier Partner Maintenance - EE

Completed - The scheduled maintenance has been completed.
Oct 14, 21:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 14:01 PDT

Scheduled - Our carrier partner EE United Kingdom is conducting a planned maintenance from 14 October 2025 at 14:00 PDT until 14 October 2025 at 21:00 PDT. During the maintenance window, there could be intermittent API request failures for EE United Kingdom customers.

Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes
Oct 10, 15:56 PDT

Multiple Destination Voice Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 14, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:00 PDT

Scheduled - Our Voice carrier partner in Germany and Austria is conducting a planned maintenance from 14 October 2025 at 17:00 PDT until 14 October 2025 at 21:00 PDT. During the maintenance window, there could be intermittent call disconnects or call failures to Twilio Germany and Austria phone numbers.
Oct 2, 08:47 PDT

United Kingdom Account Security Carrier Partner Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Oct 14, 20:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 13:20 PDT

Scheduled - Our carrier partner Vodafone United Kingdom is conducting a planned maintenance from 14 October 2025 at 13:20 PDT until 14 October 2025 at 20:30 PDT. During the maintenance window, there could be intermittent API request failures for Vodafone United Kingdom customers.

Impacted Product: Lookup Identity Match

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 14, 09:15 PDT

United States SMS Carrier Maintenance - Verizon

Completed - The scheduled maintenance has been completed.
Oct 14, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:01 PDT

Scheduled - The Verizon network in the United States is conducting a planned maintenance from 14 October 2025 at 17:00 PDT until 14 October 2025 at 18:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets.
Oct 6, 23:15 PDT

On Call Engineers are Investigating an issue for RCS Messaging Services Messages

Resolved - We have fully investigated the Opt Out Failing for RCS Messaging Services Messages issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.
Oct 14, 17:08 PDT

Investigating - Our monitoring systems have detected a potential issue with Opt Out Failing for RCS Messaging Services Messages. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 14, 14:44 PDT

Kazakhstan SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Oct 14, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 15:00 PDT

Scheduled - The Tele2 network in Kazakhstan is conducting a planned maintenance from 14 October 2025 at 15:00 PDT until 14 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Kazakhstan handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 14, 05:37 PDT

Russia SMS Carrier Maintenance - Beeline

Completed - The scheduled maintenance has been completed.
Oct 14, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 14:00 PDT

Scheduled - The Beeline network in Russia is conducting a planned maintenance from 14 October 2025 at 14:00 PDT until 14 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Beeline Russia handsets.
Oct 10, 03:55 PDT

SMS Delivery Delays to Shelcomm Network in US for a subset of Long Codes, Short Codes and Toll Free

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Shelcomm Network in US for a subset of Long Codes, Short Codes, and Toll Free. This incident has been resolved.
Oct 14, 16:12 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Shelcomm Network in US for a subset of Long Codes, Short Codes, and Toll Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 14:36 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS Delivery Delays to Shelcomm Network in US for a subset of Long Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 14, 13:57 PDT

Issues Updating WhatsApp Senders

Resolved - WhatsApp sender functionality was degraded for 24 hours & 28 minutes between 3:58 PM PT on 10/14/2025 and 4:26PM PT on 10/15/2025. During this period, customers may have experienced issues updating their WhatsApp senders. The issue has now been resolved.
Oct 14, 13:58 PDT

SMS Delivery Delays to Multiple Networks in Italy

Resolved - We are no longer experiencing SMS delivery when sending messages to Italy Networks. This incident has been resolved.
Oct 14, 09:07 PDT

Monitoring - We are observing recovery in SMS delivery when sending messages to Italy Networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 14, 07:15 PDT

Investigating - We are experiencing delays in receiving message delivery reports when sending SMS to Italy. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 14, 06:14 PDT

Mexico SMS Carrier Maintenance - AT&T

Completed - The scheduled maintenance has been completed.
Oct 14, 05:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 23:00 PDT

Scheduled - The AT&T network in Mexico is conducting an emergency maintenance from 13 October 2025 at 23:00 PDT until 14 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to AT&T Mexico handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 13, 14:52 PDT

Mexico SMS Carrier Maintenance - Telefonica

Completed - The scheduled maintenance has been completed.
Oct 14, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:00 PDT

Scheduled - The Telefonica network in Mexico is conducting a planned maintenance from 13 October 2025 at 21:00 PDT until 14 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telefonica Mexico handsets.
Oct 5, 19:37 PDT

US SMS and MMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Oct 14, 04:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 02:01 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 14 October 2025 at 02:00 PDT until 14 October 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from small US carriers handsets when sending via short codes.
Oct 2, 14:09 PDT

US SMS Carrier Maintenance - Small US Carriers

Completed - The scheduled maintenance has been completed.
Oct 14, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 02:02 PDT

Scheduled - A subset of small networks in the US are conducting a planned maintenance from 14 October 2025 at 02:00 PDT until 14 October 2025 at 04:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from small US carriers handsets.
Oct 10, 20:32 PDT

United States SMS Carrier Maintenance - Verizon

Completed - The scheduled maintenance has been completed.
Oct 14, 02:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:01 PDT

Scheduled - The Verizon network in the United States is conducting an emergency maintenance from 13 October 2025 at 21:00 PDT until 14 October 2025 at 02:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Verizon United States handsets when sending via long codes and short codes.
Oct 6, 16:43 PDT

Oct 13, 2025

United States SMS and MMS Carrier Maintenance - T-Mobile

Completed - The scheduled maintenance has been completed.
Oct 13, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:30 PDT

Scheduled - The T-Mobile network in the United States is conducting an emergency maintenance from 13 October 2025 at 22:30 PDT until 13 October 2025 at 23:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS and MMS to and from T-Mobile United States handsets.

We are aware of the short notice and are working with our Carrier Partners to provide earlier notification where possible.
Oct 13, 22:15 PDT

Ireland SMS Carrier Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Oct 13, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 15:30 PDT

Scheduled - The Vodafone network in Ireland is conducting a planned maintenance from 13 October 2025 at 15:30 PDT until 13 October 2025 at 22:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Ireland handsets.
Sep 30, 02:29 PDT

SMS Delivery Delays from and to Multiple Networks in United States of America via Subset of Shortcode

Resolved - We are no longer experiencing SMS Delivery Delays from and to Multiple Networks in the United States of America via Subset of Shortcode. This incident has been resolved.
Oct 13, 21:41 PDT

Monitoring - We are observing recovery in SMS Delivery Delays from and to Multiple Networks in the United States of America via a Subset of Shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 19:47 PDT

Investigating - We are experiencing SMS Delivery Delays from and to Multiple Networks in the United States of America via Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 18:56 PDT

SMS Delivery Failures to Alfa Network in Lebanon

Resolved - We are no longer experiencing SMS delivery to Alfa Network in Lebanon. This incident has been resolved.
Oct 13, 19:54 PDT

Monitoring - We are observing successful SMS delivery to Alfa Network in Lebanon. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 17:59 PDT

Update - We are experiencing SMS delivery failures sending to Alfa Network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Oct 13, 14:25 PDT

Update - We are experiencing SMS delivery failures sending to Alfa Network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 12:36 PDT

Update - We are experiencing SMS delivery failures sending to Alfa Network in Lebanon. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 11:43 PDT

Investigating - Our monitoring systems have detected a potential issue SMS Delivery Failures to Alfa Network in Lebanon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 13, 11:35 PDT

Serverless production boxes lost connection with AuroraDB

Resolved - Between 12:04 AM UTC - 12:14 AM UTC , we experienced database connection issues with RDS Proxy and AuroraDB, however the issue has auto-recovered. Our engineering team has confirmed full recovery of our systems. We are investigating further to understand the root cause of the connection drops.
Oct 13, 18:00 PDT

SMS Delivery Delays to Multiple Networks in US for a Subset of Short Codes

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in US for a subset of Short Codes. This incident has been resolved.
Oct 13, 17:05 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to Multiple Network in US for a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 15:21 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Multiple Network in US for a subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 15:18 PDT

Update - We continue experiencing SMS delivery delays when sending messages to Multiple Networks in US for a subset of Short Codes. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 13, 12:32 PDT

Update - We continue to experiencing SMS delivery delays when sending messages to Multiple Network in US for a subset of Short Codes. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 10:33 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Multiple Network in US for a subset of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 09:33 PDT

Russia SMS Carrier Maintenance - Gazprombank Mobile

Completed - The scheduled maintenance has been completed.
Oct 13, 17:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 13:00 PDT

Scheduled - The Gazprombank Mobile network in Russia is conducting a planned maintenance from 13 October 2025 at 13:00 PDT until 13 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Gazprombank Mobile Russia handsets.
Oct 10, 06:08 PDT

Russia SMS Carrier Maintenance - Tele2

Completed - The scheduled maintenance has been completed.
Oct 13, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 13:00 PDT

Scheduled - The Tele2 network in Russia is conducting a planned maintenance from 13 October 2025 at 13:00 PDT until 13 October 2025 at 17:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Tele2 Russia handsets.
Sep 29, 15:52 PDT

SMS Delivery Delays and AccSec API Errors To Vodafone Network In UK

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Vodafone Network in UK, and Account Security API errors. This incident has been resolved.
Oct 13, 13:36 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Vodafone Network in UK, and Account Security API errors. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 11:40 PDT

Update - We continue to experience SMS delivery delays when sending messages to Vodafone Network in UK, and Account Security API errors. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 09:45 PDT

Update - We are experiencing SMS delivery delays when sending messages to Vodafone Network in UK, and Account Security API errors. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 08:48 PDT

Investigating - Our monitoring systems have detected a potential issue on SMS Delivery Delays and Account Security API Errors To Vodafone UK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 13, 08:22 PDT

SMS Delivery Delays to Telefonica Network in Costa Rica

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Costa Rica. This incident has been resolved.
Oct 13, 13:23 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 11:27 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 11:20 PDT

Update - We are still experiencing SMS delivery delays when sending messages to Telefonica network in Costa Rica. Our engineers are still working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 13, 07:53 PDT

Update - We continue to experience SMS delivery delays when sending messages to Telefonica network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 05:53 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica network in Costa Rica. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 04:57 PDT

SMS Delivery Delays to Telefonica Network in Panama

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Telefonica network in Panama. This incident has been resolved.
Oct 13, 08:55 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Panama. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 06:41 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Telefonica network in Panama. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 05:41 PDT

SMS Delivery Delays To Claro Network In Brazil

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil. This incident has been resolved.
Oct 13, 05:38 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Claro network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 03:35 PDT

Update - We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 12, 23:38 PDT

Update - We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 12, 21:38 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 12, 20:38 PDT

TaskRouter API Failing to Update Flex Worker Skills

Resolved - The TaskRouter API for updating worker skills in Flex is now operating normally. This incident is now resolved.
Oct 13, 05:35 PDT

Monitoring - We have started seeing recovery for the issue where the TaskRouter API was failing to update worker skills in Flex causing errors when supervisors attempted to modify skills. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Oct 13, 05:06 PDT

Update - We are currently investigating an issue where the TaskRouter API is failing to update worker skills in Flex causing errors when supervisors attempt to modify skills. Our engineering team is actively working to identify the root cause and implement a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 13, 04:06 PDT

Investigating - Our monitoring systems have detected a potential issue with Twilio Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 13, 03:19 PDT

Mexico SMS Carrier Maintenance - Telefonica

Completed - The scheduled maintenance has been completed.
Oct 13, 05:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 21:00 PDT

Scheduled - The Telefonica network in Mexico is conducting a planned maintenance from 12 October 2025 at 21:00 PDT until 13 October 2025 at 05:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from Telefonica Mexico handsets.
Oct 6, 11:22 PDT

SMS Delivery Failures to Google Voice in United States of America via Subset of Shortcodes

Resolved - We are no longer experiencing SMS delivery failures to Google Voice in United States of America via Subset of Shortcodes. This incident has been resolved.
Oct 13, 04:54 PDT

Update - We are observing successful SMS delivery to Google Voice in the United States of America via subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 02:38 PDT

Monitoring - We are observing successful SMS delivery to Google Voice in the United States of America via subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 00:48 PDT

Investigating - We are experiencing SMS delivery failures when sending messages to Google Voice in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 12, 23:59 PDT

SMS Delivery Delays to Iliad Italia in Italy

Resolved - We are no longer experiencing SMS delivery delays when sending messages to Iliad Italia in Italy. This incident has been resolved.
Oct 13, 03:37 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to Iliad Italia in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 13, 01:26 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Iliad Italia in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 12, 23:27 PDT

Update - We continue to experience SMS delivery delays when sending messages to Iliad Italia in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 12, 21:28 PDT

Update - We continue to experience SMS delivery delays when sending messages to Iliad Italia in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 12, 17:27 PDT

Update - We continue to experience SMS delivery delays when sending messages to Iliad Italia in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 12, 15:27 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Iliad Italia in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 12, 14:27 PDT

Oct 12, 2025

Multiple Destination SMS Carrier Partner Maintenance

Completed - The scheduled maintenance has been completed.
Oct 12, 21:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 20:30 PDT

Scheduled - Our SMS carrier partner in the United Kingdom, France and Spain is conducting a planned maintenance from 12 October 2025 at 20:30 PDT until 12 October 2025 at 21:30 PDT. During the maintenance window, there could be intermittent delays delivering SMS to and from United Kingdom, France and Spain handsets.
Oct 10, 08:08 PDT

SMS & MMS Delivery Delays To Altice Network In United States of America

Resolved - We are no longer experiencing MMS/SMS delivery delays when sending messages to Altice Network In United States of America. This incident has been resolved.
Oct 12, 16:30 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to Altice Network In United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 12, 14:30 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 12, 13:19 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 12, 05:20 PDT

Update - We are continuing to experience SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 12, 01:24 PDT

Update - We are experiencing SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 11, 23:32 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Oct 11, 22:21 PDT

Oct 11, 2025

Qatar SMS Carrier Maintenance - Vodafone

Completed - The scheduled maintenance has been completed.
Oct 11, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 14:00 PDT

Scheduled - The Vodafone network in Qatar is conducting a planned maintenance from 11 October 2025 at 14:00 PDT until 11 October 2025 at 20:00 PDT. During the maintenance window, there could be intermittent delays delivering SMS to Vodafone Qatar handsets.
Oct 2, 14:12 PDT

Intermittent Errors with Branded Calling in Twilio Console

Resolved - The issue of errors while creating Branded Calling bundles in Twilio Console has been resolved, and everything is functioning normally at this time.
Oct 11, 19:26 PDT

Monitoring - The issue of errors while creating Branded Calling bundles in Twilio Console has been mitigated. We will continue to monitor to ensure this is fully resolved. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 11, 18:25 PDT

Update - We continue to investigate intermittent Console errors with Branded Calling in the Twilio Console. We expect to provide another update in 2 hours or as soon as more information becomes available.
Oct 11, 17:20 PDT

Investigating - We are investigating intermittent Console errors with Branded Calling in Twilio Console. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 11, 16:36 PDT

SMS Delivery Delays to Iliad Network in Italy

Resolved - We are no longer experiencing SMS delivery delays when sending messages to the Iliad Network in Italy. This incident has been resolved.
Oct 11, 17:17 PDT

Update - We are observing recovery in SMS delivery delays when sending messages to the Iliad Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 11, 15:58 PDT

Monitoring - We are observing recovery in SMS delivery delays when sending messages to the Iliad Network in Italy. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Oct 11, 15:35 PDT

Update - We continue to experience SMS delivery delays when sending messages to the Iliad Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours, or as soon as more information becomes available.
Oct 11, 13:51 PDT

Investigating - We are experiencing SMS delivery delays when sending messages to the Iliad Network in Italy. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.
Oct 11, 12:56 PDT

On Call Engineers are Investigating an issue

Resolved - Our engineering team has resolved a potential issue with PSTN connectivity.
Oct 11, 14:34 PDT

Update - Our monitoring systems have detected a potential issue with PSTN connectivity. Our engineering team continues to investigate. We will update as soon as we have more information.
Oct 11, 12:28 PDT

Investigating - Our monitoring systems have detected a potential issue with PSTN connectivity. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 11, 12:06 PDT

WhatsApp Marketing Messages Disruption

Resolved - Issue affecting delivery receipts for WhatsApp MMLite messages has been resolved and is operating normally at this time.
Oct 11, 08:55 PDT

Monitoring - Delivery receipts for WhatsApp MMLite messages are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Oct 11, 08:22 PDT

Update - We are currently experiencing an issue affecting delivery receipts for WhatsApp MMLite messages. A small subset of customers may notice that their messages appear stuck in the "SENT" status. This is due to an outage with a third-party provider. We will share an update within the next 8 hours or sooner if more information becomes available.
Oct 11, 07:12 PDT

Identified - We are currently experiencing an issue affecting delivery receipts for WhatsApp MMLite messages. A small subset of customers may notice that their messages appear stuck in the "SENT" status. This is due to an outage with a third-party provider. We will share an update within the next 4 hours or sooner if more information becomes available.
Oct 11, 03:10 PDT

Update - We are continuing to investigate this issue.
Oct 11, 02:30 PDT

Investigating - We are experiencing message delivery disruption with WhatsApp Marketing. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 11, 02:26 PDT

Oct 10, 2025

Delivery Delays When Sending RCS Messages to AT&T

Resolved - We are no longer experiencing delivery delays when sending RCS messages to AT&T. This incident has been resolved.
Oct 10, 15:33 PDT

Monitoring - We are observing recovery in delivery delays when sending RCS messages to AT&T. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 min or as soon as more information becomes available.
Oct 10, 15:05 PDT

Identified - We have identified the fix and are currently rolling out the mitigation. We are seeing recovery in delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 10, 14:16 PDT

Update - We have identified the fix and are currently rolling out the mitigation. We are seeing recovery in delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 10, 14:04 PDT

Investigating - We are experiencing delivery delays when sending RCS messages to AT&T. Sending messages to any other carriers will not have any issues. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 10, 13:48 PDT

Legitimate SMS marked as SPAM on Android devices (in Google Messages)

Resolved - The incident has been resolved, except for a small number of customers. We have escalated the issue to the involved handset operator for further investigation. We are closing this incident and will reach out to these customers individually for further follow-ups.
Oct 10, 14:35 PDT

Identified - Following investigation by our engineering teams we have indentified this issue as affecting android handsets. There is no indication this is as a result of Twilio systems. We have escalated to the involved handset operator for investigation. Twilio will provide additional updates as they become available.
Oct 10, 09:01 PDT

Investigating - Our monitoring systems have detected a potential issue with SMS that are successfully delivered (no filtering) however, on Android handsets, those messages are being marked as SPAM. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 9, 10:35 PDT

SMS Delivery Report Delays to Ufone in Pakistan

Resolved - We are no longer experiencing SMS delivery report delays when sending messages to Ufone in Pakistan. This incident has been resolved.
Oct 10, 14:21 PDT

Monitoring - We are observing recovery in SMS delivery report delays when sending messages to Ufone in Pakistan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 10, 12:14 PDT

Update - We continue experiencing SMS Delivery Report Delays when sending messages to Ufone in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 10, 10:14 PDT

Investigating - We are experiencing SMS Delivery Report Delays when sending messages to Ufone in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 10, 09:09 PDT

SMS Delivery Report Delays to Etisalat and Du in United Arab Emirates

Resolved - We are no longer experiencing SMS Delivery Report Delays when sending messages to Etisalat and Du in the United Arab Emirates. This incident has been resolved.
Oct 10, 11:01 PDT

Monitoring - We are observing recovery in SMS Delivery Report Delays when sending messages to Etisalat and Du in the United Arab Emirates. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 10, 09:12 PDT

Investigating - We are experiencing SMS Delivery Report Delays when sending messages to Etisalat and Du in the United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 10, 08:17 PDT

ConversationRelay When Using ‘multi’ language calls not Working Properly

Resolved - The issue affecting ConversationRelay when using ‘multi’ language with speech-to-text calls has been resolved, and the service is functioning normally at this time.
Oct 10, 10:44 PDT

Monitoring - We have started seeing recovery for issue with ConversationRelay when using ‘multi’ language with speech-to-text calls. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Oct 10, 10:21 PDT

Update - We are investigating an issue with ConversationRelay when using ‘multi’ language with speech-to-text calls. We expect to provide another update in 1 hour or as soon as more information becomes available.
Oct 10, 09:38 PDT

Investigating - Our monitoring systems have detected a potential issue with ConversationRelay. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Oct 10, 09:20 PDT

Oct 9, 2025

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Related

Scheduled Maintenance

United States SMS Carrier Maintenance - T-Mobile Oct 19, 2025 21:00-23:30 PDT

United States SMS and MMS Carrier Partner Maintenance Oct 19, 2025 23:00 - Oct 20, 2025 04:00 PDT

United States SMS Carrier Partner Maintenance Oct 19, 2025 23:00 - Oct 20, 2025 03:00 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct 20, 2025 04:30-14:30 PDT

Russia SMS Carrier Maintenance - Gazprombank Mobile Oct 20, 2025 13:00-17:00 PDT

Russia SMS Carrier Maintenance - Tele2 Oct 20, 2025 13:00-17:00 PDT

Russia SMS Carrier Maintenance - MegaFon Oct 20, 2025 13:00 - Oct 22, 2025 17:00 PDT

United States SMS and MMS Carrier Maintenance - Verizon Oct 20, 2025 21:00 - Oct 21, 2025 02:00 PDT

Singapore SMS Carrier Maintenance - SingTel Oct 21, 2025 10:00-14:00 PDT

Singapore SMS Carrier Maintenance - M1 Oct 21, 2025 11:00-14:00 PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Oct 21, 2025 14:00-18:00 PDT

Spain SMS Carrier Partner Maintenance Oct 21, 2025 20:00-22:00 PDT

United States SMS and MMS Carrier Maintenance - Verizon Oct 21, 2025 21:00 - Oct 22, 2025 02:00 PDT

US SMS Carrier Maintenance - Small US Carriers Oct 21, 2025 21:00 - Oct 22, 2025 02:00 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct 21, 2025 22:00-22:30 PDT

United States MMS Carrier Partner Maintenance Oct 21, 2025 22:00 - Oct 22, 2025 06:00 PDT

Japan SMS Carrier Maintenance - KDDI Oct 22, 2025 11:00-13:00 PDT

Russia SMS Carrier Maintenance - Tele2 Oct 22, 2025 13:00-17:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Oct 22, 2025 20:00 - Oct 23, 2025 00:00 PDT

United States SMS Carrier Maintenance - Verizon Oct 22, 2025 21:00 - Oct 23, 2025 02:00 PDT

Canada Account Security Service Partner Maintenance Oct 22, 2025 21:00 - Oct 23, 2025 03:00 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct 22, 2025 22:00-22:30 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct 23, 2025 04:30-14:30 PDT

United States MMS Carrier Partner Maintenance Oct 26, 2025 23:00 - Oct 27, 2025 03:00 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct 27, 2025 04:30-14:30 PDT

Russia SMS Carrier Maintenance - Tele2 Oct 27, 2025 13:00-17:00 PDT

United States MMS Carrier Partner Maintenance Oct 27, 2025 23:00 - Oct 28, 2025 03:00 PDT

Japan SMS Carrier Maintenance - KDDI Oct 28, 2025 10:00-13:00 PDT

United States MMS Carrier Partner Maintenance Oct 28, 2025 23:00 - Oct 29, 2025 03:00 PDT

Russia SMS Carrier Maintenance - Tele2 Oct 29, 2025 13:00-17:00 PDT

United States and Canada Twilio SMS and MMS Maintenance Oct 29, 2025 20:00 - Oct 30, 2025 00:00 PDT

Indonesia SMS Carrier Maintenance - Three and Indosat Oct 29, 2025 21:00 - Oct 30, 2025 01:00 PDT

United States MMS Carrier Partner Maintenance Oct 30, 2025 01:00-02:00 PDT

Multiple Destination Voice Carrier Partner Maintenance Oct 30, 2025 04:30-14:30 PDT

United States MMS Carrier Partner Maintenance Nov 4, 2025 00:00-02:00 PST

Hong Kong SMS Carrier Partner Maintenance Nov 5, 2025 08:00-14:00 PST

Malaysia SMS Carrier Maintenance - Celcom Nov 5, 2025 08:00-10:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 5, 2025 20:00 - Nov 6, 2025 00:00 PST

United States MMS Carrier Partner Maintenance Nov 10, 2025 00:00-03:00 PST

United States MMS Carrier Partner Maintenance Nov 11, 2025 00:00-03:00 PST

United States MMS Carrier Partner Maintenance Nov 12, 2025 00:00-03:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 12, 2025 20:00 - Nov 13, 2025 00:00 PST

United States MMS Carrier Partner Maintenance Nov 13, 2025 00:00-03:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 19, 2025 20:00 - Nov 20, 2025 00:00 PST

United States and Canada Twilio SMS and MMS Maintenance Nov 25, 2025 20:00 - Nov 26, 2025 00:00 PST

Past Incidents

United States SMS Carrier Maintenance - T-Mobile Oct `19`, `2025` `21:00`-`23:30` PDT

United States SMS and MMS Carrier Partner Maintenance Oct `19`, `2025` `23:00` - Oct `20`, `2025` `04:00` PDT

United States SMS Carrier Partner Maintenance Oct `19`, `2025` `23:00` - Oct `20`, `2025` `03:00` PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `20`, `2025` `04:30`-`14:30` PDT

Russia SMS Carrier Maintenance - Gazprombank Mobile Oct `20`, `2025` `13:00`-`17:00` PDT

Russia SMS Carrier Maintenance - Tele2 Oct `20`, `2025` `13:00`-`17:00` PDT

Russia SMS Carrier Maintenance - MegaFon Oct `20`, `2025` `13:00` - Oct `22`, `2025` `17:00` PDT

United States SMS and MMS Carrier Maintenance - Verizon Oct `20`, `2025` `21:00` - Oct `21`, `2025` `02:00` PDT

Singapore SMS Carrier Maintenance - SingTel Oct `21`, `2025` `10:00`-`14:00` PDT

Singapore SMS Carrier Maintenance - M1 Oct `21`, `2025` `11:00`-`14:00` PDT

United Kingdom Account Security Carrier Partner Maintenance - Three Oct `21`, `2025` `14:00`-`18:00` PDT

Spain SMS Carrier Partner Maintenance Oct `21`, `2025` `20:00`-`22:00` PDT

United States SMS and MMS Carrier Maintenance - Verizon Oct `21`, `2025` `21:00` - Oct `22`, `2025` `02:00` PDT

US SMS Carrier Maintenance - Small US Carriers Oct `21`, `2025` `21:00` - Oct `22`, `2025` `02:00` PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `21`, `2025` `22:00`-`22:30` PDT

United States MMS Carrier Partner Maintenance Oct `21`, `2025` `22:00` - Oct `22`, `2025` `06:00` PDT

Japan SMS Carrier Maintenance - KDDI Oct `22`, `2025` `11:00`-`13:00` PDT

Russia SMS Carrier Maintenance - Tele2 Oct `22`, `2025` `13:00`-`17:00` PDT

United States and Canada Twilio SMS and MMS Maintenance Oct `22`, `2025` `20:00` - Oct `23`, `2025` `00:00` PDT

United States SMS Carrier Maintenance - Verizon Oct `22`, `2025` `21:00` - Oct `23`, `2025` `02:00` PDT

Canada Account Security Service Partner Maintenance Oct `22`, `2025` `21:00` - Oct `23`, `2025` `03:00` PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `22`, `2025` `22:00`-`22:30` PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `23`, `2025` `04:30`-`14:30` PDT

United States MMS Carrier Partner Maintenance Oct `26`, `2025` `23:00` - Oct `27`, `2025` `03:00` PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `27`, `2025` `04:30`-`14:30` PDT

Russia SMS Carrier Maintenance - Tele2 Oct `27`, `2025` `13:00`-`17:00` PDT

United States MMS Carrier Partner Maintenance Oct `27`, `2025` `23:00` - Oct `28`, `2025` `03:00` PDT

Japan SMS Carrier Maintenance - KDDI Oct `28`, `2025` `10:00`-`13:00` PDT

United States MMS Carrier Partner Maintenance Oct `28`, `2025` `23:00` - Oct `29`, `2025` `03:00` PDT

Russia SMS Carrier Maintenance - Tele2 Oct `29`, `2025` `13:00`-`17:00` PDT

United States and Canada Twilio SMS and MMS Maintenance Oct `29`, `2025` `20:00` - Oct `30`, `2025` `00:00` PDT

Indonesia SMS Carrier Maintenance - Three and Indosat Oct `29`, `2025` `21:00` - Oct `30`, `2025` `01:00` PDT

United States MMS Carrier Partner Maintenance Oct `30`, `2025` `01:00`-`02:00` PDT

Multiple Destination Voice Carrier Partner Maintenance Oct `30`, `2025` `04:30`-`14:30` PDT

United States MMS Carrier Partner Maintenance Nov `4`, `2025` `00:00`-`02:00` PST

Hong Kong SMS Carrier Partner Maintenance Nov `5`, `2025` `08:00`-`14:00` PST

Malaysia SMS Carrier Maintenance - Celcom Nov `5`, `2025` `08:00`-`10:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `5`, `2025` `20:00` - Nov `6`, `2025` `00:00` PST

United States MMS Carrier Partner Maintenance Nov `10`, `2025` `00:00`-`03:00` PST

United States MMS Carrier Partner Maintenance Nov `11`, `2025` `00:00`-`03:00` PST

United States MMS Carrier Partner Maintenance Nov `12`, `2025` `00:00`-`03:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `12`, `2025` `20:00` - Nov `13`, `2025` `00:00` PST

United States MMS Carrier Partner Maintenance Nov `13`, `2025` `00:00`-`03:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `19`, `2025` `20:00` - Nov `20`, `2025` `00:00` PST

United States and Canada Twilio SMS and MMS Maintenance Nov `25`, `2025` `20:00` - Nov `26`, `2025` `00:00` PST