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Best IT Infrastructure Utility Services

Rachana Hasyagar
RH
Researched and written by Rachana Hasyagar

IT infrastructure utility services are used by businesses as a primary resource for every aspect of an organization's IT infrastructure needs. Providers will typically survey a business or conduct a preliminary analysis of a company's needs and budget to build a bespoke solution. IT infrastructure utility services providers deliver a range of services, from cloud computing and cybersecurity to physical infrastructure and communications equipment.

Infrastructure utility service providers also facilitate the implementation of new hardware, software, and cloud services. From there, a provider should manage hardware maintenance and software updates while the customer remains under contract. They should also monitor systems to ensure peak performance and manage security procedures, depending on the customers contracted service options.

Some software categories are comparable in certain regards, but typically will not provide the same bespoke solutions and managed service. For example, a services provider may supply computing power comperable to that of an infrastructure as a service (IaaS) provider, but computing would only be one component of the service. In another scenario, one could compare an IT infrastructure utility provider’s communications service to that of a UCaaS service, but UCaaS would only compare to one aspect of the service as a whole.

To qualify for inclusion in the IT Infrastructure Utility Services category, a services provider must:

Provide a bespoke combination of IT infrastructure and software services
Deliver physical IT infrastructure
Implement general IT systems
Provide a managed service paired with infrastructure monitoring and maintenance
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G2 takes pride in showing unbiased reviews on client satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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52 Listings in IT Infrastructure Utility Services Available

Service Provider

(102)4.2 out of 5
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Provider Description
Information
This description is provided by the seller.

Consulting and Implementation Practice.

Industries Serviced
  • Information Technology and Services
  • Computer Software
Provider Works With
  • 91% Enterprise
  • 60% Mid-Market
  • 49% Small-Business
Services OfferedInformation
No information available
Accenture Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Expertise
4
Customization
2
Business Growth
1
Cloud Migration
1
Communication
1
Cons
Expensive
2
Poor Customer Support
2
Complexity
1
Dependency Issues
1
Expensive Pricing
1

Service Provider

(107)4.7 out of 5
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Provider Description
Information
This description is provided by the seller.

SHI is a global leader in IT solutions and a value-added reseller, trusted by more than 17,000 organizations worldwide for over 35 years. With a team of 6,000 dedicated professionals, we deliver custo

Entry Level Price:Contact Us
Industries Serviced
  • Manufacturing
  • Hospital & Health Care
Provider Works With
  • 8% Enterprise
  • 7% Mid-Market
Services OfferedInformation
  • Cybersecurity
  • Infrastructure
  • Cloud Services
SHI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
16
Customer Support
15
Teamwork
13
Knowledge
8
Problem Solving
7
Cons
Expensive
5
Limited Availability
3
Staff Turnover
3
Integration Issues
2
Learning Curve
2

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Service Provider

(48)4.7 out of 5
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Provider Description
Information
This description is provided by the seller.

Cortavo is a managed IT services provider built for growing small and mid-sized organizations that need a simpler, more reliable way to manage their technology. Acting as a full-service IT departme

Entry Level Price:Starting at $105.00
  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Staffing and Recruiting
    • Construction
    Provider Works With
    • 67% Small-Business
    • 31% Mid-Market
    Services OfferedInformation
    • Helpdesk & Endpoint Mgmt
    • Business Networking
    • Cloud & On-Prem Support
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cortavo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Response Time
    6
    Customer Support
    4
    Expertise
    3
    Proactivity
    3
    Professionalism
    3
    Cons
    Poor Customer Support
    1
Industries Serviced
  • Staffing and Recruiting
  • Construction
Provider Works With
  • 67% Small-Business
  • 31% Mid-Market
Services OfferedInformation
  • Helpdesk & Endpoint Mgmt
  • Business Networking
  • Cloud & On-Prem Support
Cortavo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Response Time
6
Customer Support
4
Expertise
3
Proactivity
3
Professionalism
3
Cons
Poor Customer Support
1

Service Provider

(8)4.6 out of 5
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Provider Description
Information
This description is provided by the seller.

Acuative provides the world’s leading companies with a complete range of advanced technology and managed services, enabling customers to utilize a single source provider for all of their network requi

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    No information available
    Provider Works With
    • 75% Enterprise
    • 13% Small-Business
    • 13% Mid-Market
    Services OfferedInformation
    • Managed Network Services
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Acuative Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Expertise
    2
    Professionalism
    2
    Attention to Detail
    1
    Innovation
    1
    Problem-Solving
    1
    Cons
    Poor Customer Support
    1
Industries Serviced
No information available
Provider Works With
  • 75% Enterprise
  • 13% Small-Business
  • 13% Mid-Market
Services OfferedInformation
  • Managed Network Services
Acuative Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Expertise
2
Professionalism
2
Attention to Detail
1
Innovation
1
Problem-Solving
1
Cons
Poor Customer Support
1

Service Provider

(2)4.5 out of 5
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Provider Description
Information
This description is provided by the seller.

To speed up digitalization adoption, Atos engineered different integrated systems (integrated infrastructures and appliances) that have in common pre-integration, validation and possibly certification

Industries Serviced
No information available
Provider Works With
  • 50% Enterprise
  • 50% Small-Business
Services OfferedInformation
No information available

Service Provider

(3)3.7 out of 5
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Provider Description
Information
This description is provided by the seller.

Hexaware is a global technology and business process services company driven by a singular purpose: to create smiles through great people and technology. Guided by the company’s vision to be the most

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    No information available
    Provider Works With
    • 67% Small-Business
    • 33% Mid-Market
    Services OfferedInformation
    • AI Services
    • Data Mgmt. & Analytics
    • Software Development
  • Software Expertise
    Expand/Collapse Software Expertise
  • Top Rated Products Matching Hexaware ExpertiseInformation
Industries Serviced
No information available
Provider Works With
  • 67% Small-Business
  • 33% Mid-Market
Services OfferedInformation
  • AI Services
  • Data Mgmt. & Analytics
  • Software Development
Top Rated Products Matching Hexaware ExpertiseInformation

Service Provider

(3)4.3 out of 5
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Provider Description
Information
This description is provided by the seller.

IBM is the world's largest information technology services and consulting provider. 190,000 professionals in 160 countries help clients integrate IT with business value.

Industries Serviced
No information available
Provider Works With
  • 200% Enterprise
  • 33% Small-Business
  • 33% Mid-Market
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

CMS IT Services provides round-the-clock AMC Support and preventive, proactive and predictive services.

Industries Serviced
No information available
Provider Works With
  • 100% Enterprise
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

Verizons Network Infrastructure Services give you the building blocks to design, plan, and manage your network solution. Delivered together as-a-service or standalone, well help execute your strategy

Industries Serviced
No information available
Provider Works With
  • 100% Mid-Market
Services OfferedInformation
No information available

Service Provider

(45)4.1 out of 5
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Provider Description
Information
This description is provided by the seller.

Consulting and Implementation Services.

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Information Technology and Services
    Provider Works With
    • 62% Enterprise
    • 27% Mid-Market
    • 16% Small-Business
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cognizant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Experience
    2
    Expertise
    2
    Quality Assurance
    2
    Staff Knowledge
    2
    Cloud Migration
    1
    Cons
    Expensive
    1
    Inconvenient Scheduling
    1
    Miscommunication
    1
    Performance Issues
    1
    Poor Customer Support
    1
Industries Serviced
  • Information Technology and Services
Provider Works With
  • 62% Enterprise
  • 27% Mid-Market
  • 16% Small-Business
Services OfferedInformation
No information available
Cognizant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Experience
2
Expertise
2
Quality Assurance
2
Staff Knowledge
2
Cloud Migration
1
Cons
Expensive
1
Inconvenient Scheduling
1
Miscommunication
1
Performance Issues
1
Poor Customer Support
1

Service Provider

(1)5.0 out of 5
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Provider Description
Information
This description is provided by the seller.

KARYA Technologies is an established IT Infrastructure Services Provider specializing in Planning, Designing, Implementing and Maintaining IT Infrastructure.

Industries Serviced
No information available
Provider Works With
  • 100% Small-Business
Services OfferedInformation
No information available

Service Provider

0 ratings
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Provider Description
Information
This description is provided by the seller.

Asseco Group provides end-to-end infrastructure services including computing and communication solutions.

Industries Serviced
No information available
Provider Works With
No information available
Services OfferedInformation
No information available
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Provider Description
Information
This description is provided by the seller.

Clarion Technologies is a leading IT Outsourcing company with 3 state-of-the-art development centers in India. Our unique engagement model helps our clients leverage the best of outsourcing world - hi

Industries Serviced
No information available
Provider Works With
  • 50% Mid-Market
  • 50% Small-Business
Services OfferedInformation
No information available

Service Provider

0 ratings
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Provider Description
Information
This description is provided by the seller.

Connetic is a full-service Information Technology provider specializing in unlimited IT Managed Services support for a set fixed monthly fee. We provide 24x7 help desk support, onsite and on-call IT p

Industries Serviced
No information available
Provider Works With
No information available
Services OfferedInformation
No information available
We don't have enough data from reviews to share who uses this provider. Leave a review to contribute, or learn more about review generation.

Service Provider

(2)5.0 out of 5
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Provider Description
Information
This description is provided by the seller.

CXponent is a customer-focused provider of IT Sourcing Advisory and Deployment Services for mid-sized companies. We streamline buying committee decisions when time-consuming technology purchases and d

Industries Serviced
No information available
Provider Works With
  • 50% Enterprise
  • 50% Mid-Market
Services OfferedInformation
No information available