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Compare CommentSold and Ecwid 
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At a Glance
Market Segments
Small-Business (98.7% of reviews)
Small-Business (96.9% of reviews)
Entry-Level Pricing
$49 + 5% of sales /month
$5.00
CommentSold
Star Rating
(78)4.7 out of 5
Market Segments
Small-Business (98.7% of reviews)
Entry-Level Pricing
$49 + 5% of sales /month
Browse all 3 pricing plansEcwid
Star Rating
(402)4.7 out of 5
Market Segments
Small-Business (96.9% of reviews)
Entry-Level Pricing
$5.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Ecwid excels in ease of use with a score of 9.4, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, CommentSold, while still user-friendly, has a slightly lower score of 9.0, which some users feel reflects a steeper learning curve.
- Reviewers mention that Ecwid's reporting features, with a score of 8.3, provide comprehensive insights into sales and customer behavior, which is crucial for small businesses. CommentSold, however, has a lower reporting score of 8.2, leading some users to feel that its analytics capabilities could be more robust.
- G2 users highlight Ecwid's superior customer support, scoring 9.4, which many find responsive and helpful. In comparison, CommentSold's support, while rated at 9.2, has received feedback indicating that response times can vary, which may affect user experience during critical issues.
- Users on G2 report that Ecwid's payment processing is seamless, with a perfect score of 9.1, allowing for a smooth checkout experience. CommentSold matches this score but has received mixed reviews regarding the integration of various payment gateways, with some users wishing for more options.
- Reviewers mention that Ecwid's multi-channel support, scoring 8.6, allows for effective selling across various platforms, which is essential for modern e-commerce. CommentSold, while also strong in this area with a score of 8.5, has been noted by users as being slightly less flexible in integrating with certain social media platforms.
- Users say that Ecwid's customization options, rated at 8.4, provide a good balance of flexibility and ease, allowing businesses to tailor their storefronts effectively. CommentSold, with a similar score of 8.4, has been praised for its design tools but noted that some users desire more advanced customization features for their unique branding needs.
Pricing
Entry-Level Pricing
CommentSold
Basic
$49 + 5% of sales
/month
- E-commerce Webstore
- Live Selling
- Comment Selling
Ecwid
Starter
$5.00
For beginner entrepreneurs or testing a business idea
- 5 products
- Mobile Optimized
- Add a store to any website
Free Trial
CommentSold
Free Trial is available
Ecwid
No trial information availableRatings
Meets Requirements
9.0
48
9.1
317
Ease of Use
9.0
50
9.4
318
Ease of Setup
8.9
27
9.3
207
Ease of Admin
8.8
28
9.3
204
Quality of Support
9.2
52
9.4
292
Has the product been a good partner in doing business?
9.1
29
9.4
201
Product Direction (% positive)
9.5
51
9.0
308
Features by Category
Visitor Behavior
7.7
22
|
Verified
Not enough data
7.7
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Templates
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Personalization
8.1
25
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
27
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Multichannel
8.4
25
|
Verified
Not enough data
8.1
24
|
Verified
Not enough data
9.2
24
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
8.5
28
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.3
82
Not enough data
8.8
86
Not enough data
8.7
82
Integrations
Not enough data
8.9
84
Not enough data
8.6
75
Not enough data
8.6
73
Cart Management
Not enough data
7.8
46
Not enough data
9.0
90
Not enough data
8.4
73
Not enough data
8.8
71
Headless Commerce
Not enough data
7.4
55
Not enough data
7.9
56
Not enough data
7.9
57
8.3
7
8.3
78
8.7
5
8.2
69
Generative AI
Not enough data
7.7
37
Not enough data
8.0
37
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
8.0
29
8.5
251
8.6
37
8.7
262
8.0
35
8.3
240
8.7
39
8.4
228
8.3
37
8.2
200
Feature Not Available
7.8
185
6.7
27
7.9
202
Product Catalog
8.7
36
9.1
248
8.8
38
9.0
239
8.2
41
8.8
232
Feature Not Available
8.6
162
Order Process
8.7
40
9.0
261
8.1
36
8.7
239
8.5
39
8.7
221
9.1
41
9.1
255
9.2
40
9.1
255
8.3
36
8.6
180
9.1
40
8.9
218
9.0
31
8.5
143
Multi-Channel Support
8.5
32
8.6
184
9.2
37
9.0
239
9.1
40
8.8
211
9.3
40
9.1
217
Feature Not Available
8.6
149
8.1
25
8.5
160
Feature Not Available
8.0
125
Platform
Feature Not Available
8.4
143
Feature Not Available
8.5
220
Feature Not Available
8.5
198
9.1
38
9.0
202
8.2
39
8.4
226
9.0
39
9.0
223
Feature Not Available
8.3
116
9.1
37
8.8
108
Feature Not Available
8.2
74
Feature Not Available
8.1
127
9.0
37
8.9
193
8.8
39
9.2
235
Content
7.5(won by default)
8
Not enough data
7.7(won by default)
5
Not enough data
8.6(won by default)
7
Not enough data
7.7(won by default)
5
Not enough data
Engagement
8.6(won by default)
12
Not enough data
7.6(won by default)
7
Not enough data
8.1(won by default)
9
Not enough data
6.5(won by default)
9
Not enough data
7.7(won by default)
11
Not enough data
Social Shopping
8.1(won by default)
12
Not enough data
8.3(won by default)
12
Not enough data
Not enough data
Not enough data
8.3(won by default)
10
Not enough data
Analytics
8.0(won by default)
11
Not enough data
8.1(won by default)
9
Not enough data
8.0(won by default)
10
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live selling
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
CommentSold and Ecwid are categorized as E-Commerce Platforms
Unique Categories
CommentSold is categorized as E-Commerce Personalization, Social Commerce Platforms, and Live Commerce
Ecwid is categorized as Shopping Cart and Mobile E-Commerce
Reviews
Reviewers' Company Size
CommentSold
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ecwid
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
48.7%
Apparel & Fashion
34.2%
Luxury Goods & Jewelry
3.9%
Consumer Goods
2.6%
Arts and Crafts
2.6%
Other
7.9%
Retail
15.8%
Apparel & Fashion
7.7%
Arts and Crafts
7.1%
Health, Wellness and Fitness
5.4%
Food & Beverages
5.1%
Other
58.9%
Most Helpful Reviews
CommentSold
Most Helpful Favorable Review
Karen-Patrick S.
Verified User in Outsourcing/Offshoring
CommentSold is a perfect tool for all retailers, like we have been using it and our experience with it is just amazing. Utilizing it we can achieve many purposes and we can create a connection with our consumers too. Our product can be displayed for our...
Most Helpful Critical Review
Verified User in Broadcast Media
No way to cancel a subscription, customer support doesn't care at all. An absolute dishonest business.
Ecwid
Most Helpful Favorable Review
Katherine L.
Verified User in Retail
I like that it just keeps getting better.
Most Helpful Critical Review
Verified User in Music
I wish customizable themes were available for free.
Karen-Patrick S.
Verified User in Outsourcing/Offshoring
CommentSold is a perfect tool for all retailers, like we have been using it and our experience with it is just amazing. Utilizing it we can achieve many purposes and we can create a connection with our consumers too. Our product can be displayed for our...
Katherine L.
Verified User in Retail
I like that it just keeps getting better.
Verified User in Broadcast Media
No way to cancel a subscription, customer support doesn't care at all. An absolute dishonest business.
Verified User in Music
I wish customizable themes were available for free.
Alternatives
Discussions
How much is Comment sold a month?
1 Comment
CE
We have 2 different pricing options. You can see them broken down here. https://try.commentsold.com/get-started/pricing/Read more
What is CommentSold on Facebook?
1 Comment
AE
That is an interesting question I once had myself. That can be answered from so many different perspectives. To me commentsold was the ability to recapture...Read more
Can Ecwid be added to WordPress?
4 Comments
DF
Yes it can be and in a very easy setup process.Read more
Is there any plans in the future of adding a way to add a video to the gallery?
2 Comments
YJ
Yes I keep that in mind sinceRead more
How do you set-up shipping? Are there benefits to tying in with Shipstation? On Shopify I received great shipping rates. Is there a comparable shipping service to capture great rates?
1 Comment
ES
I have my store set up to use real time global rates based on the weight of the items and where they are going. You have the ability to set each items...Read more
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