Compare BigCommerce and Salesforce Commerce for B2C 
- Users report that Salesforce Commerce for B2C excels in Product Recommendations with a score of 9.2, highlighting its ability to provide personalized suggestions that enhance the shopping experience. In contrast, BigCommerce, while still strong, has a lower score of 7.7 in this area, indicating less effective personalization capabilities.
- Reviewers mention that Salesforce Commerce for B2C offers superior REST APIs with a score of 8.5, allowing for better integration and customization options. BigCommerce, on the other hand, scores 7.7, which may limit developers looking for extensive API functionalities.
- G2 users highlight the robust Reporting features of Salesforce Commerce for B2C, scoring 9.0, which provides detailed insights into sales and customer behavior. BigCommerce's reporting capabilities, scoring 8.1, are seen as less comprehensive, potentially hindering data-driven decision-making.
- Users on G2 report that Salesforce Commerce for B2C shines in Multi-Site Management with a score of 8.6, making it easier for businesses to manage multiple storefronts. In contrast, BigCommerce struggles in this area with a score of 6.4, which may pose challenges for companies with diverse product lines.
- Reviewers mention that Salesforce Commerce for B2C's Customization options are highly rated at 8.3, allowing businesses to tailor their storefronts extensively. BigCommerce, with a score of 7.8, offers customization but is perceived as less flexible, which could limit branding opportunities.
- Users say that Salesforce Commerce for B2C's Quality of Support is rated at 8.3, indicating a strong support system for users. BigCommerce, while still providing decent support at 8.2, may not match the responsiveness and effectiveness reported by Salesforce users.
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
- 5 sites
- 10 price books
- 1.2M On-demand Sandbox Credits
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
They inflate their cart's headless capabilities. So many out-of-the-box BigCommerce native checkout integrations don't work on their embedded cart. It's very frustrating, and the sales crew and technical sales crew won't tell you that. They are missing so...
Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...
Our issues came with the implementation. It is difficult to know as a company how preparered you are but we did a good job of cleaning our data prior to implementation. However, the process and project management provided from our third party was not...
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and...
They inflate their cart's headless capabilities. So many out-of-the-box BigCommerce native checkout integrations don't work on their embedded cart. It's very frustrating, and the sales crew and technical sales crew won't tell you that. They are missing so...
Our issues came with the implementation. It is difficult to know as a company how preparered you are but we did a good job of cleaning our data prior to implementation. However, the process and project management provided from our third party was not...
