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Compare Krisp and Otter.ai 
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At a Glance
Market Segments
Small-Business (61.3% of reviews)
Small-Business (73.4% of reviews)
Entry-Level Pricing
Free 1 user Per Month
$240.00 1 User Per Year
Krisp
Star Rating
(765)4.7 out of 5
Market Segments
Small-Business (61.3% of reviews)
Entry-Level Pricing
Free 1 user Per Month
Free Trial is available
Browse all 4 pricing plansOtter.ai
Star Rating
(422)4.4 out of 5
Market Segments
Small-Business (73.4% of reviews)
Entry-Level Pricing
$240.00 1 User Per Year
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Krisp excels in Multi-Device Support with a score of 9.6, allowing seamless use across various platforms, while Otter.ai, with a score of 8.9, is slightly less versatile in this area.
- Reviewers mention that Krisp's Accuracy in Noisy Settings is impressive, scoring 9.1, making it ideal for environments with background noise, whereas Otter.ai's score of 8.0 indicates it may struggle more in such conditions.
- G2 users highlight Krisp's superior Automated Note-Taking capabilities, scoring 9.1, which many find more efficient compared to Otter.ai's score of 8.9, suggesting that Krisp captures essential information more effectively.
- Users on G2 appreciate Krisp's Quality of Support, scoring 8.9, as they report quick and helpful responses, while Otter.ai's support, with a score of 8.4, is seen as less responsive.
- Reviewers say that Krisp's Environmental Noise Adaptation feature, scoring 8.7, is particularly beneficial for users in dynamic settings, while Otter.ai's score of 8.1 indicates it may not adapt as well to varying noise levels.
- Users report that Krisp's Voice Recognition capabilities, with a score of 8.5, are generally more reliable than Otter.ai's 8.1, especially in diverse accents and speech patterns, making it a preferred choice for users with varied linguistic backgrounds.
Pricing
Entry-Level Pricing
Krisp
Free
Free
1 user Per Month
▪️Includes
- Unlimited Transcription
- AI Noise Cancellation (60 mins daily)
- AI Summaries & Action Items (2 daily)
Otter.ai
Otter Business
$240.00
1 User Per Year
Boost Meeting Productivity and Collaboration with AI Meeting Notes
- Live AI Meeting Transcript with Live Meeting Summary
- Team Admin Workspace features: usage analytics, prioritized support
- Joins up to 3 concurrent virtual meetings to automatically write and share notes
Free Trial
Krisp
Free Trial is available
Otter.ai
Free Trial is available
Ratings
Meets Requirements
9.3
500
8.7
355
Ease of Use
9.3
552
9.0
360
Ease of Setup
9.1
209
9.0
254
Ease of Admin
8.9
75
8.6
83
Quality of Support
8.9
329
8.4
230
Has the product been a good partner in doing business?
8.5
68
8.5
76
Product Direction (% positive)
8.3
419
8.8
345
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.2
68
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
Feature Not Available
Not enough data
8.4
68
Not enough data
Feature Not Available
Performance Analysis
Not enough data
6.7
69
Not enough data
6.9
68
Sales Analysis
Not enough data
6.2
66
Not enough data
Feature Not Available
Generative AI
Not enough data
8.2
62
Not enough data
8.6
61
Agentic AI - AI Sales Assistant
Not enough data
8.8
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.8
7
Business Instant Messaging
Not enough data
8.5
10
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.8
87
Not enough data
8.3
86
Not enough data
8.5
84
Not enough data
Feature Not Available
Agent Performance Management
Not enough data
7.7
72
Not enough data
8.8
80
Not enough data
8.6
79
Generative AI
Not enough data
8.7
77
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Not enough data
8.6
177
Not enough data
8.1
186
Transcription
Not enough data
7.8
183
Not enough data
8.8
171
Not enough data
7.9
150
Not enough data
7.5
151
Editing
Not enough data
8.2
163
Not enough data
7.7
161
Not enough data
8.0
167
Not enough data
Feature Not Available
Integration
Not enough data
8.0
149
Not enough data
Feature Not Available
Not enough data
8.3
161
Not enough data
7.9
143
Not enough data
8.1
153
Agentic AI - Transcription
Not enough data
8.6
44
Not enough data
8.3
43
Not enough data
8.3
42
Integrations
9.4
248
Not enough data
9.2
241
Not enough data
9.2
191
Not enough data
Ambient Noise Cancellation
9.5
249
Not enough data
9.5
253
Not enough data
9.5
261
Not enough data
9.4
258
Not enough data
Agentic AI - Noise Cancellation
8.4
65
Not enough data
8.2
65
Not enough data
Meeting Prep - AI Meeting Assistants
7.8
97
Feature Not Available
7.6
95
Feature Not Available
Feature Not Available
Feature Not Available
Meeting Automation - AI Meeting Assistants
9.2
101
8.9
163
8.5
101
8.1
162
8.8
101
8.4
161
Meeting Insights - AI Meeting Assistants
Feature Not Available
8.0
156
Feature Not Available
7.7
157
9.1
100
8.7
159
Accessibility - AI Meeting Assistants
Feature Not Available
Feature Not Available
Feature Not Available
8.6
159
Feature Not Available
Feature Not Available
Agentic AI - AI Meeting Assistants
7.7
51
8.4
73
7.4
49
8.1
73
8.2
51
8.1
74
7.6
51
8.1
73
Deployment & Integration - Voice Recognition
9.2
24
8.6
18
7.9
22
7.6
17
8.7
21
8.6
18
9.4
23
9.0
18
Performance Optimization - Voice Recognition
8.9
23
8.1
18
8.8
23
8.7
17
8.6
22
8.2
17
7.8
23
8.1
16
8.8
23
8.9
16
Security & Compliance - Voice Recognition
7.8
23
8.8
16
8.8
23
8.6
16
8.5
23
8.6
16
Advanced AI & Biometric Features - Voice Recognition
7.5
22
7.8
16
7.6
22
8.2
16
8.5
22
8.2
17
8.0
22
7.4
17
Agentic AI - Voice Recognition
7.1
16
8.5
16
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
9.0
59
8.6
57
8.8
59
8.9
57
Automatic Transcription - AI Note-taking Software
8.9
59
8.9
58
Collaboration & Sharing - AI Note-taking Software
8.9
58
8.5
55
Language & Accent Support - AI Note-taking Software
8.3
58
7.8
56
Multi-Platform Integration - AI Note-taking Software
8.7
57
8.1
56
Privacy & Security Controls - AI Note-taking Software
8.6
57
8.2
53
Searchable Note Archives - AI Note-taking Software
8.3
58
8.3
56
Speaker Identification - AI Note-taking Software
8.7
59
8.0
58
Categories
Categories
Shared Categories
Krisp and Otter.ai are categorized as AI Note-Taking Software, AI Meeting Assistants, and Voice Recognition
Unique Categories
Krisp is categorized as Noise Cancellation
Otter.ai is categorized as Transcription, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, and Note-Taking Software
Reviews
Reviewers' Company Size
Krisp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.3%
Information Technology and Services
13.6%
Marketing and Advertising
6.6%
Consulting
3.2%
Health, Wellness and Fitness
3.2%
Other
56.1%
Marketing and Advertising
11.9%
Computer Software
11.7%
Information Technology and Services
6.5%
Consulting
6.2%
Higher Education
5.2%
Other
58.6%
Most Helpful Reviews
Krisp
Most Helpful Favorable Review
Alex H.
Verified User in Information Technology and Services
As a person who loves working remotely, but is also plagued by background noise at home and when I work from coffee shops or cafés, Krisp has been a game changer for me. Now I can work from wherever I want, whereever the winds blow me that day. Squat at a...
Most Helpful Critical Review
Verified User in Facilities Services
The customer support is extremely poor, with slow response times and lack of resolution for issues. It was frustrating and time-consuming to get any help.
Otter.ai
Most Helpful Favorable Review
Desirée K.
Verified User in Online Media
Otter has multiple functions that allow you to import recording files, live audio and website links for transcription--there are so many options! The free version, which is a huge perk, allows you to import two files a month and unlimited live recordings...
Most Helpful Critical Review
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Alex H.
Verified User in Information Technology and Services
As a person who loves working remotely, but is also plagued by background noise at home and when I work from coffee shops or cafés, Krisp has been a game changer for me. Now I can work from wherever I want, whereever the winds blow me that day. Squat at a...
Desirée K.
Verified User in Online Media
Otter has multiple functions that allow you to import recording files, live audio and website links for transcription--there are so many options! The free version, which is a huge perk, allows you to import two files a month and unlimited live recordings...
Verified User in Facilities Services
The customer support is extremely poor, with slow response times and lack of resolution for issues. It was frustrating and time-consuming to get any help.
Verified User in Information Technology and Services
Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i...
Discussions
Is krisp a good software?
10 Comments
IM
Yes, it works like magic — you wouldn't even know it because it's other people who (can't) hear your background noiseRead more
What does krisp app do?
6 Comments
TF
Krisp is a AI driven desktop application that strips out background noise but leaves your voice clear.Read more
Does krisp record your conversations?
4 Comments
DM
Krisp doesn't record your calls. All your call information stays on your local machine.Read more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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