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At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (80.5% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Starting at $0.00 Per Month
Hotjar
Star Rating
(324)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansPostHog
Star Rating
(922)4.5 out of 5
Market Segments
Small-Business (80.5% of reviews)
Entry-Level Pricing
Starting at $0.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Hotjar | by Contentsquare excels in Session Replay with a score of 9.3, allowing for detailed analysis of user interactions, while PostHog has a slightly lower score of 9.0 in the same area, indicating that Hotjar may provide a more comprehensive replay experience.
- Reviewers mention that Hotjar | by Contentsquare offers superior Heatmaps functionality, scoring 9.3 compared to PostHog's 7.9, suggesting that users find Hotjar's heatmap visualizations more effective for understanding user behavior on their sites.
- G2 users highlight that PostHog shines in Error and Bug Tracking, achieving a score of 9.1, which is significantly higher than Hotjar's 7.4, indicating that PostHog may be a better choice for teams focused on identifying and resolving technical issues quickly.
- Users on G2 report that Hotjar | by Contentsquare provides a more user-friendly Survey Builder with a score of 9.3, while PostHog's survey capabilities are less favored, suggesting that Hotjar's tools may be easier to navigate and implement for gathering user feedback.
- Reviewers say that PostHog offers better API / Integrations capabilities, scoring 8.6 compared to Hotjar's 8.3, which may appeal to users looking for seamless integration with other tools and platforms in their tech stack.
- Users report that Hotjar | by Contentsquare has a more robust Real-Time Monitoring feature, scoring 9.1, which allows businesses to track user activity as it happens, while PostHog's performance in this area is not as strong, potentially impacting real-time decision-making.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
PostHog
Product Analytics & Data Stack
Starting at $0.00
Per Month
Trends, funnels, path analysis + more, with event autocapture, pipelines, data warehouse, APIs all as standard.
- First 1 million events/mo free
- Funnel Analysis
- Graph Analysis
Free Trial
Hotjar
Free Trial is available
PostHog
Free Trial is available
Ratings
Meets Requirements
8.6
253
8.9
833
Ease of Use
8.9
256
8.4
845
Ease of Setup
8.9
117
8.9
616
Ease of Admin
8.9
109
8.5
421
Quality of Support
8.5
173
8.4
431
Has the product been a good partner in doing business?
8.7
96
8.9
316
Product Direction (% positive)
8.1
249
9.0
813
Features by Category
Metrics
8.6
24
8.9
360
9.0
26
8.6
353
8.9
23
8.5
350
9.0
22
8.9
356
8.7
19
8.7
346
8.5
18
8.3
335
8.6
16
8.3
321
8.9
19
8.4
322
8.9
24
8.3
332
Reporting
Feature Not Available
8.5
356
8.9
18
8.3
330
Feature Not Available
8.2
322
8.0
19
8.2
326
8.4
18
7.9
291
8.1
16
8.1
288
8.8
20
8.4
327
Other
7.9
23
8.6
326
Feature Not Available
7.9
279
Feature Not Available
7.9
277
7.5
16
7.8
265
8.0
14
7.4
241
Feature Not Available
7.3
233
Feature Not Available
7.6
239
Agentic AI - Digital Analytics
Not enough data
7.7
21
Not enough data
8.0
21
Not enough data
7.9
21
Not enough data
7.9
21
Administration
8.2
69
8.5
288
Feature Not Available
8.0
254
8.9
138
8.6
306
8.8
138
8.4
298
User Identification
Not enough data
7.7
101
Not enough data
7.7
99
Not enough data
8.1
98
Tracking & Reporting
Not enough data
8.9
102
Not enough data
8.4
97
Not enough data
7.9
87
Not enough data
8.4
105
Not enough data
8.5
97
Not enough data
8.5
99
Metrics
Not enough data
8.6
100
Not enough data
8.0
93
Not enough data
8.4
100
Not enough data
7.9
93
Not enough data
8.2
95
User Response Methods
8.8
46
|
Verified
Not enough data
8.8
40
|
Verified
Not enough data
8.7
14
Not enough data
8.6
25
Not enough data
8.2
29
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
35
|
Verified
Not enough data
9.2
14
Not enough data
Insights
8.8
51
|
Verified
Not enough data
8.6
37
|
Verified
Not enough data
8.5
38
|
Verified
Not enough data
Generative AI
Not enough data
Not enough data
User Behavior
9.0
69
|
Verified
9.1
364
8.9
70
|
Verified
8.7
349
8.5
49
|
Verified
8.0
304
A/B Testing
9.0
35
|
Verified
Feature Not Available
8.7
35
7.3
268
8.7
47
|
Verified
8.1
314
8.8
35
|
Verified
Feature Not Available
Visitor Information
7.5
44
|
Verified
8.5
356
8.6
39
7.8
320
Agentic AI - Session Replay
8.3
5
6.9
45
Product Analytics
Not enough data
8.4
395
Not enough data
8.5
433
Not enough data
8.0
393
Not enough data
8.2
404
Feature Not Available
7.7
352
Feature Not Available
7.9
337
Feature Not Available
7.7
336
Not enough data
8.0
366
Agentic AI - Product Analytics
Not enough data
7.0
67
Not enough data
7.2
66
Not enough data
7.0
66
Not enough data
7.1
66
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Management
Not enough data
8.6
175
Not enough data
8.0
149
Not enough data
8.5
157
Functionality
Not enough data
7.7
143
Not enough data
8.8
168
Not enough data
8.3
159
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.2
6
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Computing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
109
Experimental Design
Not enough data
8.2
96
Not enough data
8.0
94
Not enough data
7.5
91
Analytics
Not enough data
8.5
110
Not enough data
8.1
106
Agentic AI - A/B Testing
Not enough data
7.4
7
Not enough data
7.7
8
Not enough data
7.3
8
Not enough data
7.4
7
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.5
113
Not enough data
8.2
93
Not enough data
8.6
107
Not enough data
8.1
100
Not enough data
8.9
123
Not enough data
Reporting
9.3
150
Not enough data
9.0
143
Not enough data
8.6
124
Not enough data
7.8
104
Not enough data
Metrics
Not enough data
8.6
100
Not enough data
8.0
93
Not enough data
8.4
100
Not enough data
7.9
93
Not enough data
8.2
95
Categories
Categories
Shared Categories
Hotjar and PostHog are categorized as Product Analytics, Session Replay, and Digital Analytics
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Heatmap Tools, Software Testing, Survey, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PostHog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.2%
Computer Software
15.3%
Information Technology and Services
11.0%
Internet
9.7%
Retail
5.5%
Other
42.2%
Computer Software
32.6%
Information Technology and Services
15.5%
Financial Services
5.0%
Health, Wellness and Fitness
3.1%
Marketing and Advertising
2.7%
Other
41.2%
Most Helpful Reviews
Hotjar
Most Helpful Favorable Review
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Most Helpful Critical Review
Jennifer G.
Verified User in Libraries
I don't find it as intuitive as other applications. I also find the data obtained can be hard to understand.
PostHog
Most Helpful Favorable Review
Verified User in Computer Software
I really love PostHog as analytics and AB Testing tool. Also the ability to see how my customers are using the website is really a game changer for improving continuosly our workflow
Most Helpful Critical Review
Verified User in Computer Software
We were enthusiastic early adopters of the product over one year ago, and I can now safely say it has been one of the worst business decisions we have ever made. I utterly regret trusting such an unfinished product with our valuable data. We started when...
Polly H.
Verified User in Marketing and Advertising
Hotjar has many different features within one suite which is great. There's nothing worse than trying to triangulate data from ten different tracking sources. Integration is really easy and funnels are easy to set up. This is a great tool for anyone new...
Verified User in Computer Software
I really love PostHog as analytics and AB Testing tool. Also the ability to see how my customers are using the website is really a game changer for improving continuosly our workflow
Jennifer G.
Verified User in Libraries
I don't find it as intuitive as other applications. I also find the data obtained can be hard to understand.
Verified User in Computer Software
We were enthusiastic early adopters of the product over one year ago, and I can now safely say it has been one of the worst business decisions we have ever made. I utterly regret trusting such an unfinished product with our valuable data. We started when...
Discussions
Is there a python/Node.js API Client for hotjar?
1 Comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
What is PostHog used for?
1 Comment
SC
Posthog is an analytics tool to track your product metrics like DAU, MAU, and custom events you can send from your system, and then you can analyze them on...Read more
PostHog has no more discussions with answers
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