Momentus Technologies Reviews & Product Details

Not sure if I'm reviewing a company or their primary product (Enterprise). I'll focus primarily on the product. Customization is the product's signature feature. Once you understand how the product works, you can really get creative and come up with some unique solutions. I like how I can tailor it with views and have control over layouts to customize the data entry experience. Our Customer Success Manager is fantastic and very responsive to our questions and challenges. Review collected by and hosted on G2.com.

Getting the product up and running is a heavy lift and a long road. There are so many layers involved and there's no way you can understand what the product can do for you when you're at the start of that road. I've been using the product for 20 years (10 years as the Admin) and I feel it's only been the last 6-7 years where I truly understand things. Knowing what I know now, I would certainly do some things differently. While the product can be easily customized for your on-screen experience, the opposite is true if you want that experience to translate to a document that is client facing. I can create a simple Word Merge Template that looks great; however, our client facing documents rarely fall into the "simple" category. So we commission someone to create Crystal Reports or a more complex Word Merge Template. The results are typically pretty good; however, they do come at a price. I've found that once they're complete and in use for a few months, we typically want change something so it's back to the drawing board. Ultimately, I want to be able to do this myself and change them once a week if I want but it requires a skill set that I don't have and hasn't been made user friendly by Momentus. It's gotten better but there's plenty of room for improvement. Review collected by and hosted on G2.com.

I like that it is widely used across the convention center industry, which allows us to collaborate with other venues that do similar functions with it on data points & functionality. The software also makes it very easy to copy & paste data for repeat event, which is a huge time saver with so many annual events. The Booking calendar makes checking availability easy. Review collected by and hosted on G2.com.

Honestly the #1 thing is probably lack of training & communication about functionality. improvements. I know the software can do more than we do with it for reporting & tracking data, but still using very labor intensive processes to pull reports & track things that involve work in excel after exporting. I also appreciate the ability to customize things, but there seems to lack 1 normal process/ functionality for doing daily venue bookings things like contracts, prospecting & detailing events. Review collected by and hosted on G2.com.

Momentus Technologies supports calendar management (my current role) across multiple departments. The ability to apply detailed filters makes it easy to find exactly what I'm searching for—whether it's a specific team, location, or event type. The data exporting features are helpful as they save me time and ensure accuracy when sharing reports and pulling event data with my team. Also, the event detailing tools are thorough, which helps me keep everything organized and ensures that no detail gets overlooked. It’s a platform that understands the complexity of calendar administration and makes it manageable. Review collected by and hosted on G2.com.

I’d like to see more clarity around some Momentus features and more flexibility in customizing existing categories. For instance, our dashboard needs updates, and some event genres could use upgrades. Review collected by and hosted on G2.com.

I love how it has everything in one place, you can put all of your event details in one place to give everyone access to it. The new user interface is much more convenient and easy to learn for new employees. Review collected by and hosted on G2.com.

Some of the options, we have so many different ways to get to each thing, reports, etc. its great on one hand but then overwhelming and sometimes people dont remember how they got there. It also would be great for it not to reopen a window when we go to print, it closes then reopens. And sometimes when Im looking at something in an account detail view, and a coworker is on their end looking at it, with same filters, it shows different things. Not sure if that is a glitch or not. Review collected by and hosted on G2.com.

I think the most helpful thing about Momentus is all the capabilities it holds. Every time I think I am stuck in a corner with a problem, there is a solution in Momentus. Overall I think this is a very thorough event/accounting software. I use Momentus every day, so having such a comprehensive and well designed accounting software is necessary. Review collected by and hosted on G2.com.

My least favorite thing about Momentus is the new user interface, sometimes things are harder to navigate and things are not always intuitive. Sometimes it is not obvious where the tool I am looking for is located. Review collected by and hosted on G2.com.

The new user-friendly interface, as it offers a sensible and streamlined workflow—from CRM entries and space bookings to event run sheets, supplier service orders, financials, and reporting.

One of the standout features is its flexibility. Momentus is fully customisable and versatile, making it suitable for venues of all sizes.

Behind the scenes, there's a knowledgeable team of IT and event professionals who provide responsive and reliable support whenever needed. Review collected by and hosted on G2.com.

The system is powerful, but smaller teams may find some features too complex or unnecessary for their needs, such as managing low yield open space bookings.

Cost – licensing and customisation costs can be high, especially for smaller organisations or those with tight budgets. Review collected by and hosted on G2.com.

I’ve been working with Ungerboeck, now Momentus, since 2019, and my experience has been nothing short of exceptional. I was first introduced to the platform while working at a previous performing arts venue, where I was part of the team that led the transition from a different event management system to Momentus, right in the midst of the pandemic. Navigating such a major change during such an uncertain time could have been overwhelming, but I truly couldn’t have asked for a better company to guide us through it. The support, patience, and professionalism from the Momentus team made all the difference.

Since then, I’ve continued using the platform at Chandler Center for the Arts, where I was fortunate to work with the same dedicated Success Manager. His consistency and deep understanding of our needs were instrumental in helping me transition smoothly into my new role and make a meaningful impact within the organization.

Momentus has become much more than just a platform, it’s a trusted partner that helps streamline daily operations and supports big-picture planning with tools that are intuitive, reliable, and tailored to the needs of performing arts organizations. Because of these experiences, I’ve proudly recommended Momentus to peers who are exploring venue and event management solutions. I genuinely appreciate all the ways Momentus continues to support and elevate our work. Their commitment to client success is felt every step of the way. Review collected by and hosted on G2.com.

The only downside I’ve noticed is that, as Momentus continues to grow, occasional bugs do arise. However, their team consistently addresses and resolves these issues very quickly, which keeps the overall experience smooth and reliable. Review collected by and hosted on G2.com.

Momentus allows both the facility/venue and the on site catering company to efficiently share information including client details/contracting terms, event timelines and history of the past event performances. It's so very easy to upload our most current Event Orders detailing the specific food and beverage components of the events, so that everyone is in the loop operationally. The booking calendar is a dream to share the specifics of the three building operation. When new employees Review collected by and hosted on G2.com.

We do not feel like their are any downsides to using Momentus, it really keeps everyone organized, on the same page and the perfect shared space for historicals. Review collected by and hosted on G2.com.

I like that it's easy to understand and navigate, and it's much faster than the previous interface. I have found that there are always double checks that can easily aid in helping us not make any mistakes as well which is a huge plus. I use it daily and I have no complaints, so thats a very good sign things are improving. I also love the Menu being on the Left side of the screen. Top tabs are much harder to fit all the options, so this is a huge improvement. Review collected by and hosted on G2.com.

I actually don't have anything bad to say. Its normal for anyone working on the computer to get mad at the screen, but I have found that I am not doing this, at least with Momentus. Review collected by and hosted on G2.com.

I use the fairs and expositions program through Momentus. We were using an old in house system for years to manage our contracts and orders for exhibitors, but we outgrew the capabilities of this program. Moving to Momentus was easy, and I enjoyed being hands on during the production and implementation of our database. The floorplan add on makes creating our layout extremely easy, and I even find assigning booth space fun. The support team we have is also amazing. They are extremely helpful when we need assistance or when we need reminder son how to work a part of the system. They communicate quickly in all avenues and check in frequently with updates if we have a ticket out. Review collected by and hosted on G2.com.

Our event that we use the system for is once a year. Remembering how to set things up and copy over to repeat everything is tricky, but the support of our customer success team is there when we need it. If I was more hands on in the system, I feel like things would be a lot easier for me. I heavily rely on the learning and support centers. Review collected by and hosted on G2.com.