We started using NiceJob primarily as a review platform, and in that respect it does what it promises: it helps drive reviews, which was our main reason for purchasing. For that purpose, it’s been solid.

Our team has also found value in their support team: very quick responses and very detailed, when needed. Review collected by and hosted on G2.com.

That said, there are a number of downsides we’ve experienced:

Landing Page SEO: The company site/landing page NiceJob creates for you doesn’t rank well. Even when searching something as direct as “our company reviews,” it often shows up on page 2 or 3 of Google and lower on the SERPs than other review platforms. There are simple SEO improvements they could implement, but they’re not there yet.

Referrals: One of the big selling points for us was the referral system, but it hasn’t generated results. Editing the automated conversations are limited.

Multi-location Challenges: If you’re running multiple locations, the platform gets clunky. Switching between locations isn’t smooth, and the “Stories” widget becomes unusable when tied to Facebook reviews. The same review gets duplicated across every location. There’s also no flexibility to choose how many reviews to display; you’re stuck with 15, which is overwhelming on mobile.

Lack of Export Options: You can’t export your reviews, which limits usability.

On-the-Ground Review Collection: Transitioning from an installer in the field to a customer leaving a review is awkward. The only suggested workaround is having every installer create their own NiceJob profile/app account and get trained, which isn’t practical at scale.

Overall, NiceJob is a decent solution if you only need a simple way to collect more reviews. But if you’re hoping to use the other features such as SEO benefits, referrals, or multi-location support, you may find it falls short. Review collected by and hosted on G2.com.

NiceJob takes care of all correspondence for our customers to leave a review. We are very pleased with NiceJob and highly recommend it! Review collected by and hosted on G2.com.

There is nothing we dislike about NiceJob Review collected by and hosted on G2.com.

It's quick to receive communication about closed jobs, and I appreciate that it automatically posts to several sites at once. Review collected by and hosted on G2.com.

I have nothing to dislike! They have done a great job for us Review collected by and hosted on G2.com.

I learned how important Google reviews are, but I wasn't consistently asking for reviews. NiceJob easily integrated with my CRM and automatically started asking my customers for Google reviews.

I know I can fo even more, but this was so easy and affordable and way better than what I was (wasn't) doing.

It helped me more than double my revenue in the year since I started. It also helped me dramatically lower my marketing costs because the reviews caused Google to send MANY more leads my way that value 5 star reviews.

I also have been able to raise my prices because the reviews help people who value great service find me. The Google algorithm seems to love consistent, 5 star, descriptive reviews and Nicejob is delivering those.

You still have to earn a good review, but Nicejob helps make sure you and your ideal prospects take advantage of it. Review collected by and hosted on G2.com.

Web site option could offer a few more options, but really it's working nicely for me. Review collected by and hosted on G2.com.

Nice Job has been a wonderful addition to our company! From our initial phone interaction with Amy Felix on the phone to working with both Valerie Moore and Danielle Gregory, we have had top notch service and built an incredible business relationship with these ladies! Danielle was very patient with us explaining intricate details about Nice Job and how it can be a truly wonderful asset for our clients and our company! Thank you Nice Job for all you do!

Nate's Property Maintenance LLC

Nate and Carmen Maendel Review collected by and hosted on G2.com.

It may unindate our clients with too many texts about reviews and recommendations. That can be remedied by lowering the amount of review and recommendation requests going out to our clients, and spacing them further apart in time. Review collected by and hosted on G2.com.

I recently had the pleasure of setting up NiceJob for my business, and I'm thoroughly impressed with the entire process and the results! From our very first sales call, the team was incredibly supportive and enthusiastic about helping me succeed. Each team member I interacted with was knowledgeable and proactive, especially when it came to syncing my contacts—a task that, though it took a couple of days of trial and error, was handled with utmost patience and professionalism.

The most outstanding outcome has been the influx of positive reviews from my clients. Their support and the ease with which they could leave feedback have truly made a difference. I'm grateful to NiceJob and their fantastic team for making this experience so rewarding. Highly recommend their service if you're looking to enhance your customer feedback management! Review collected by and hosted on G2.com.

While NiceJob is effective for managing customer reviews, I find it limiting because it focuses exclusively on that aspect. I'd prefer a more versatile tool that also allows sending feedback forms, gifts, and referral packages to clients. The functionality to manage diverse types of customer engagement from one platform would greatly enhance its value. Review collected by and hosted on G2.com.

We first started using NiceJob about 6 months after we first started this company and only had a handful of reviews come in. Since we started using NiceJob we have grown our reviews to 89 which is incredible for our first year in business. We are positive that we could not have done this without them. Especially Giovanni...he was able to help us through a bump in the road when we switched CRM platforms. Nothing I was doing was getting me connected to the platform with NiceJob but he literally swooped in and saved the day. From customer service to the actual platform itself you can't go wrong. NiceJob is easy to use and 100% automated with my customer base. I know for sure that review requests are being sent out every day and I know it's paying off! If you're considering using their services I would highly recommend them! Review collected by and hosted on G2.com.

I haven't found any downsides so far! No complaints here! Review collected by and hosted on G2.com.

What I like best about NiceJob is the complete automation it offers. As soon as we send out an invoice through our existing system, PaintScout, NiceJob automatically starts requesting reviews from our clients. It's seamless, easy, and has saved us so much time compared to manually following up with each customer. Plus, we've seen an increase in the number of clients actually leaving reviews. It’s made the whole process effortless and highly effective!

On top of that, the ease of implementation was impressive. Within a few minutes of signing up, I received a call from a NiceJob representative who guided me through the entire setup process. They helped me get everything up and running quickly, and even provided widgets for our website with simple, clear instructions on how to add them. The whole setup was smooth and fast, making it easy to start benefiting from the system right away. Review collected by and hosted on G2.com.

So far, I have not come across any downsides to using NiceJob. Review collected by and hosted on G2.com.

We were only getting 1 review a year before NiceJob. They were easy to work with, easy to set up & integrate with our software Jobtread. All we have to do is click a button and we are getting more reviews than ever. This has helped keep our website updated and it automatically posts on Facebook which has been increasing our views. I only have postive things to say about NiceJob! Review collected by and hosted on G2.com.

Someone complained about the pop up reviews on our website. But that is completely personal preference. Review collected by and hosted on G2.com.

It integrates very well with Jobber, which is the CRM I'm using right now, You can choose how you want to ask for reviews, either selected customers, or select all. Customer support has been outstanding, with the techs being very knowledgeable and friendly. Super easy to use, and inplement, not a huge learning curve like some software I have tried in the past. Review collected by and hosted on G2.com.

I worried that it would "hound" customers for reviews, and cause them to leave a negative one, or be upset. It has not been validated by expierence, so far everyone I have asked for a review has left a 5 star! Review collected by and hosted on G2.com.