OneSignal Reviews & Product Details

Once it is set up with the tech team, the rest of the work is easy to be managed by a marketing person. It integrates well with our app on IOS. And it also provides good statistics on our users. Review collected by and hosted on G2.com.

The documentation can still be improved. Especially about the timing setting of the journeys, for example, if you set one notification is sent in a time frame, then you set wait for a day, what does a day mean? strictly 24hours? or the next calendar day according to user's time zone? Review collected by and hosted on G2.com.

OneSignal has been a great ally in our communication strategies. In addition to using social media and email, we found in the push notifications and especially In-App features a powerful way to complement these channels and generate much more impact. What caught our attention the most was the efficiency of In-App messages: we can reach the user at the exact moment they are interacting with our app or site, significantly increasing engagement and retention rates. Push notifications also play an important role, but it was the In-App that really made a difference in how we connect with the audience. Without a doubt, OneSignal helped elevate our communications to a new level. Review collected by and hosted on G2.com.

If there is a downside, it is that the initial plan is somewhat limited in terms of features and user volume. For small projects, it works well, but as engagement starts to grow, it quickly becomes necessary to consider an upgrade. Review collected by and hosted on G2.com.

Onesignal make it super easy to send push notifiction and reach user instantly. The setup is quick and the dashbaord is very user friendly. It supports web, Mobile and Email Marketing in one place. It also features automation, audience segmentation and real time analytics to help engage users. Review collected by and hosted on G2.com.

Onesignal runs smoothly delivery notififation on time, So that it works as expected. Review collected by and hosted on G2.com.

Onesignal makes it super easy to connect with users through push notifications and in-app messages. the platform is simple to use, yet packed with useful features like automation, audience segmentation and real time analytics. it helps me send timely updates, boost engagement and keep users coming back. Review collected by and hosted on G2.com.

Honestly there is nothing to dislike about onesignal. it works smoothly and delivers on time. Review collected by and hosted on G2.com.

We have been using OneSignal across multiple markets worldwide, and it has been an absolute game-changer for our customer engagement strategies. The platform’s innovative workflows and seamless integration with our existing systems allow us to deliver personalized, real-time messaging with ease.

From push notifications to in-app messaging and email (which is being planned to be rolled out in 2025), OneSignal provides a robust and scalable solution that enhances user engagement across diverse regions. The intuitive dashboard and automation capabilities have significantly streamlined our communication strategies, ensuring we reach the right audience at the right time.

Its seamless integration with our complex tech stack has been effortless, allowing us to maximize efficiency without disruption - markets have even being trained to have direct access to use and monitor analytics. Whether it’s boosting retention, increasing conversions, or personalizing user journeys, OneSignal continues to deliver outstanding value.

Highly recommended for businesses looking for a reliable, scalable, and innovative messaging solution! Review collected by and hosted on G2.com.

It's awesome but does come a a price tag Review collected by and hosted on G2.com.

What I like best about OneSignal is its simple setup and powerful features. It lets me send push notifications easily, schedule updates, and segment my audience without any technical hassle. The free plan is generous, and it helps me increase traffic and engagement on my blog instantly Review collected by and hosted on G2.com.

Sometimes the advanced features in OneSignal, like automation and in-depth analytics, feel a bit complex for beginners. Also, some premium features are locked behind the paid plan, which may be limiting for small bloggers. However, overall the platform is very useful and reliable. Review collected by and hosted on G2.com.

It supports a variety of commonly used message categories, such as push notifications, SMS, and email. It also includes a built-in user list with useful information, like the platforms they are using. The dashboard is interactive, showing clickable data and delivery numbers. Review collected by and hosted on G2.com.

The first login page isn't very intuitive. All the app menus are at the same level as "Organizations." When you click on "Organizations," you'll also see "Apps" listed within the organization. Review collected by and hosted on G2.com.

Fast Setup: You can get started in under 15 minutes with minimal code, thanks to detailed documentation and SDKs.

All-in-One Messaging: Managing web push, mobile push, in-app messages, email, and SMS from one place saves a ton of time and ensures consistent messaging.

Advanced Automation & Segmentation: You can trigger messages based on user behavior (like cart abandonment or inactivity), helping to drive engagement and conversions automatically.

Generous Free Tier: Up to 10,000 subscribers on the free plan is great for startups and small businesses. Review collected by and hosted on G2.com.

Email and SMS Features Still Developing:

Compared to leaders like Mailchimp (email) or Twilio (SMS), OneSignal’s offerings in these areas feel less mature.

The design flexibility, analytics depth, and deliverability tools are still catching up.

Pricing at Scale:

For businesses with very large subscriber bases, the cost can increase rapidly, especially when using multichannel messaging (email + SMS + push).

Some premium features are gated behind higher plans, which can be limiting for growing teams. Review collected by and hosted on G2.com.

Honestly i love the best part of OneSignal is its free for all those emerging startups i have been finding a way for push notifications but than ChatGPT helped me figure out the best for startups like i started it's very easy to get started like just add a specific code into your website its ready to show Do you wanna subscribe i thought i would have to redesign it like honestly the popup matched perfectly with my site. Thanks to OneSignal Review collected by and hosted on G2.com.

Amm as of me i am really new as i am alone working on my startup i know there will be many future enterprenours who will be using OneSignal and for that i can say the downside of using OneSignal or idk about other similar platforms but i think there should be feature of like if they Ignore the popup like any user on the site than they wont see the popup again at least OneSignal should ask about like ok dont want to see popup ok will show you after a month or like after some months or like show them the a specific button like Advantages of Accepting offer like they will see the last time there was a huge discount on certain product this will let customers understand ok subscribing to this site is absolutely worth it as i wont miss any latest offers or updates still i am using OneSignal if there something i feel should be shared i will surely share Thank you. Review collected by and hosted on G2.com.

I like how easy the interface is to navigate, everything is easy to find and the on demand support and even the AI support responses are fantastic. I've never had to wait to get the support I need. It's a big deal to be able to continue moving things forward versus getting stuck and having to wait. Review collected by and hosted on G2.com.

Haven't found anything I dislike about OneSignal. It's a bit of a learning curve if you're brand new but once you get the hang of it, it's super easy. Review collected by and hosted on G2.com.