OpenText™ Exstream™ gives organizations one secure, cost-effective, efficient and reliable solution for all customer communications. Part of the OpenText™ Experience Platform, Exstream is a CCM tool that scales to fit the customer engagement needs of any department or complex enterprise environment and speeds key business processes with accelerator packages offering easy integration with core systems. OpenText™ Exstream™ can benefit businesses by: - Personalizing customer conversations: Boost customer engagement, drive revenue and increase brand loyalty with personalized communications and content. - Reducing costs: Save time, money and technical resources by leveraging dynamic templates and automating document processes within a single CCM solution. - Maximizing customer lifetime value: Uncover essential data using an intuitive customer engagement platform to analyze interactions and improve future communications throughout each touchpoint. - Improving business metrics: Leverage omnichannel customer communication management to reach customers through their preferred channels, language for increased for all engagements and conversions. - Mitigating risks: Utilize an enterprise centralized CCM solution to ensure the right approved content is available and used according to effective dates, jurisdiction, regulations, location and other criteria.