I love how easy it was to switch to Accelevents, and the customer service is exceptional. Althea, the dedicated support person, was incredibly helpful and responsive. The software efficiently handles data and roster collection, and I find the registration and resource sharing features under the event hub particularly useful. The integration with Zoom also adds value to my experience. Additionally, the direct access to customer service is so reliable that it alone would persuade me to purchase Accelevents again. Review collected by and hosted on G2.com.

I have encountered frequent updates from Accelevents, which I find difficult to keep up with. While the updates are announced, sometimes there are nuances that go unnoticed. I would appreciate having a summary of all the updates so I can catch any changes effectively. Review collected by and hosted on G2.com.

The 24/7 support was so helpful! The platform is so easy to use but for very niche items, the team was able to troubleshoot with me and provide quick responses and solutions to any issues that arose. Our delegates found it easy to use and navigate, we found it easy to update and it saved so much time updating only one place! Review collected by and hosted on G2.com.

I don't know that there is a downside! The only thing I wish could be added - which is maybe specific for my event is that I wish you could build company profiles similar to a speaker but with the company as the focus. This is super helpful for startups. The team found a workaround for me so not a real issue! Review collected by and hosted on G2.com.

I researched several different providers and landed on Accelevents as the best value for overall features and customization. The entire team is amazing, with exceptional response time via chat support. I was able to customize anything I needed for implementation and the system was user friendly. I have used this at two full events and will use it again for another this September (2025).

One of the biggest bonuses and reason for picking Accelevents was their integration with Square for credit card processing (everyone else used Stripe). We also utilized the integration with our new HubSpot system.

As a person who uses multiple systems and has many years of experience, I most appreciate the constant improvements made by the team. You can tell Marvin takes great pride in his product and knows things can always be improved. And they do it regularly! Review collected by and hosted on G2.com.

If I had to pick one thing that was quirky it would be the mobile app. It was a bit cumbersome for us. But, we are an in-person event only. Sometimes people would be redirected to the browser instead of the actual app and they'd get frustrated. We would be able to assist 9 of 10 times, but the overall experience can be better.

I know they'll work on it though as always. :) Review collected by and hosted on G2.com.

Accelevents is very user friendly and doesn't require advanced technical knowledge to set up an event, and then manage and execute the event. The platform has so many features to use to make event planning and execution easier on the whole team.

I truly appreciate the consistent updates and advancements to the platform. Customer support has been excellent and are always so timely in their responses. It can cause huge delays in event planning if you are waiting multiple business days for a reply from support- but not with Accelevents. You'll get your answer within minutes.

Our event attendees love the ease of use of the mobile app as well as the virtual event platform. Both have gone over well with our audiences. The amount of "I can't get logged in" issues are down significantly compared to previous platforms we've used. I would highly recommend Accelevents to any team looking for a reliable and user-friendly event management solution. Review collected by and hosted on G2.com.

The only hiccup we had when using Accelevents was the software not syncing and working in harmony with our badge printers. We figured out a workaround and made it work-- all with the help of Accelevents' amazing customer support team. They worked tirelessly for months to address our situation and try to help us figure it out. In the end, the software just didn't like the model of badge printer we were using. Review collected by and hosted on G2.com.

The hotline-service. Never in my life have I experienced such a friendly, helpful and efficient service. No matter what time of the day they always answer after 1 minute and they go up and beyond to solve problems r questions. We are currently at an event where we work totally witch accelevents. Everyone is so happy from sponsors to Abstract-authors to the client. We never had so few wuestions via the hotline - the stream worked perfekt! I am so grateful for Accelevents and the simplicity and goodness of it. Review collected by and hosted on G2.com.

Sometimes theres stuff like functions that is still in progress- Review collected by and hosted on G2.com.

Accelevents is the most integrated registration platform we've used, meeting many of our needs. Integrating the registration widget into our WordPress website was seamless. Customer support was highly responsive, providing direct assistance and helpful resources with impressive response times. I worked in the platform almost daily for eight months, and whether I was transferring or canceling registrations or even building out the mobile app, I found it incredibly easy to use. Review collected by and hosted on G2.com.

Accelevents had some issues made it frustrating to use. The reporting lacked proper segmentation, making it appear as if we had duplicate registrations—without Salesforce, the reports would have been unreliable. The check-in process was flawed, as attendees were auto-checked in when they joined via the app, disrupting our on-site process. Support suggested unchecking everyone manually, which wasn’t a practical solution. While the platform was better than our previous tool, these issues made it difficult to use effectively. Would reconsider only if improvements are made. Review collected by and hosted on G2.com.

What I like the best about Accelevents is the ease of use when it comes to creating agendas and modifying your event. The user interface is very logical and you can see your changes right away to confirm the change you made is what your attendees are looking at. To change the time or order of sessions is very easy. Adding presenters is also powerful but easy. I like the ability of being able to give a presenter access to their bio, or NOT to let them access their bio :) The Accelevents platform is also one stop shopping. There's no need to link out to other apps for real time web conferencing or speed networking. These features are available within the platform, so there' no worrying about having attendees get lost jumping to another platform or making their way back. This also endures all the attendee analytics are in one place under a single platform. Their online help is very through, and if there's something you can't figure out, their live chat can help you right away. Review collected by and hosted on G2.com.

I've found the event hub and event landing page concepts to be confusing. It was hard to tell where to get a link to send to attendees, or where they should go - to the event site or event hub? Review collected by and hosted on G2.com.

Accelevents allows our organization to easily organize a wide variety of events (virtual, in-person, and hybrid) with a host of useful integrations like Salesforce, Zoom, and Zapier. We host over 80+ events annually so it has been difficult for us to find a suitable platform to meet our needs. The ticketing/registration functions are customizable with different requirements/promo & access codes and the confirmation emails include a calendar invite/magic link allowing attendees to go back in and update their information as needed. The sales and onboarding teams have been super helpful with implementation and we've appreciated how quick they are to respond by the live chat function and email. They have also been willing to work with us on a customized Salesforce approval flow unique for our membership-based trade association. Overall, I can highly recommend Accelevents to other non-profits/trade associations looking for an all-in-one solution. Review collected by and hosted on G2.com.

The confirmation email template builder could be made to be a bit more user-friendly and I'd appreciate the ability to adjust the frequency that reminder emails are sent out. Also, if adjustments could be made to how the Zoom integration works without the usage of the virtual event hub. Review collected by and hosted on G2.com.

Accelevents is your one stop shop for event management needs. It's easy to use for anyone unfamiliar with even planning and they have a wide selection of features and customization options. From badge printing to exhibitor and sponsor management it has almost everything you need. This is a great product to use especially if event planning is not your full time role. I'm in Accelevents daily and there was a minimal learning curve to get started using the product. The pricing is also very competitive compared to other products like CVENT while still offering great features and capabilities. This year, the team has added several new features and have also improved existing capabilities. I can see that Accelevents takes care to listen to their customers and incorporate feedback into updates and features which I appreciate. I highly recommend this product.

Our sponsors and exhibitors love that lead scanning is built into Accelevents so that they don't have to pay several hundred dollars to use a lead scanner. For virtual events, Accelevents provides robust features and capabilities so that attendees have a seamless experience. I love the green room feature and all of the features that moderators can use to help manage questions and virtual attendees. I have not used the built-in email functionality (we rely on Emma instead) however, I plan to use it in the future because it seems like a more elegant way to connect with our attendees.

I also like the various embed and integration options available for the event landing page and virtual event hub. One of our events serves Higher Ed Technology Professionals and seamless web experience is important for reinforcing trust and ensuring attendees are confident that they're purchasing tickets for a real event and not a scam.

We have run into issues, both end user errors and bugs, but the Customer Success team has been a huge resource for us. They respond quickly, go above and beyond to solve our problems, and always try to help us learn how to use Accelevents better. They are keen to follow-up on outstanding support requests and coordinate closely with the product development team to ensure we always have a positive experience.

The Customer Success team has played a major role in our continued use of Accelevents as the company and product mature. Althea has been a pleasure to work with and always takes great care of us, going above and beyond in more ways than one. Arianne, Anya and Anna have also been great. I rarely wait longer than 60sec to receive a chat response from the Customer Success team which is not always the case with other products. Review collected by and hosted on G2.com.

I'd like to see improvements regarding customizing the event hub and landing page to better meet accessibility requirements. As a state funded organization, accessibility is a major priority for us and currently there are some accessibility challenges with the product's UI/UX and functionality.

There has been a continued challenge with using the built in name badge functionality. When printing badges, if you print or download badge files using a PC the art quality drops significantly, causing the badges to print blurry. This issue doesn't exist when using a Mac. The customer success team did a tremendous job helping us find a work around for a recent event, but I would like to see this improved because the badge creator is a major reason why we use Accelevents.

In addition, I've found the dashboard and analytics aren't always accurate. Whether it's end user error on our part or something that is prioritized for later on in the product roadmap, I'm unsure. I am able to get all of the data I need by doing manual registration data downloads and importing the data into excel. However, I'd like to be able to confidently trust the data presented in the built-in dashboard and analytics feature. Review collected by and hosted on G2.com.

It is very easy to use as an admin and as an event attendee. We collect feedback from attendees and ask about user friendliness with positive results. We use Accelevents multiple times a year for multiple different types of events: webinars, virtual conferences, "pep rallies." I love that it's customizable and we can use features we need for bigger events like conferences, and turn them off for smaller, simpler events. Customer support has always been helpful- live chat during creation of an event or during a live event was incredibly helpful the first time I used the platform. Review collected by and hosted on G2.com.

At times we will duplicate and event and update content for the following year. It is challenging to copy/paste from a past event into a new one if something didn't transfer over when duplicated. You can't seamlessly have two events open in two tabs- it will default to the most recent event, so reviewing a previous event to update a new/current one is challenging. Review collected by and hosted on G2.com.