Accumula Reviews & Product Details

The software has excellent customer support that is ready to help most of the users tackle all the problems they may encounter during the onboarding process. The platform has an amazing user interface that is friendly to most users making them easily navigate around it with ease as a low learning curve is required when operating the platform. The platform has a great integration with Shopify hence auto-updating of prices from Lightspeed to Shopify is awesome. Review collected by and hosted on G2.com.

I won't stop complimenting how the platform has great customer service as it has a great staff that is always ready and promptly to resolve any issues that the users may encounter hence enhancing great customer satisfaction. Review collected by and hosted on G2.com.

The product performs precisely as described in its advertisements. The meticulous attention to detail and comprehensive documentation is truly remarkable. Additionally, the superior customer support greatly enhances the overall experience. The onboarding process for integrating and implementing the product was exceptionally smooth.

Before settling on Accumula, we had tried out several competitors. Looking back, our only regret is that we didn’t make the switch sooner Review collected by and hosted on G2.com.

We encountered minor issues with our store pickup orders, but the team promptly resolved them upon request early this year. Review collected by and hosted on G2.com.

The product works exactly as advertised, the level of detail and documentation is incredible, the customer support is superior, and the onboarding for our integration and implementing it was a breeze.

We have utilised some competitors before landing on Accumula, only regret was that we didn't make the switch sooner. Review collected by and hosted on G2.com.

We have been up and running with Accumula for around a month now and genuinely zero complaints at all. Review collected by and hosted on G2.com.

Software is great but the staff is the key to their success. Any issues have always been resolved promptly and fully. Review collected by and hosted on G2.com.

I dislike the requirement to use 40 characters here because my answers is nothing. Review collected by and hosted on G2.com.

- Onboarding; Savannah has been amazing in helping us get up & running. We have scheduled 2 45 minute meetings with her already to get fully configured initially and she has been extremely helpful and patient - this really has been a gamechanger as most other companies are great pre sale but then leave you alone, Accumula has really differentiated here and I believe this will be reflected in retention of customers!!

- User friendly platform = Easy to navigate

- Integration with Shopify/Lightspeed seems to be great for auto updating prices to shopify from Lightspeed (& auto product creation) Review collected by and hosted on G2.com.

Only potential negative so far for us is specific in that we would like the feature to assign the same SKU in shopify to multiple variations but this isnt yet possible! I believe it is coming in the future Review collected by and hosted on G2.com.

We are a chain of 11 stores whom went from Lightspeed webstore to shopify with accumula being the connector.

The whole process from onboarding to set up was faultless, Evan and the team were first class and Evan was extremely generous with his time, especially with the time difference from Seattle to Australia.

His honesty and their deliverance of what they promised was spot on - highly reccomend. Review collected by and hosted on G2.com.

Nothing.

These guys were awesome all round. Review collected by and hosted on G2.com.

Customer support was great during the onboarding process. Review collected by and hosted on G2.com.

There were some small hiccups regarding our store pickup orders but they were able to resolve those quickly. Review collected by and hosted on G2.com.

The uptime and lack of issues we've experienced with Accumula. Review collected by and hosted on G2.com.

There are no downsides that we've experienced. Review collected by and hosted on G2.com.

I appreciate that Accumula saves me time and peace of mind, by updating inventory quantities in our brick and mortar store, and online. I no longer need to manually enter online sales into our POS - Accumula does it for us. It's easy to use. The onboarding team is responsive, helpful and eager to help you even with small problems. I'm so glad we're using this software! Review collected by and hosted on G2.com.

I wish there was a way to code Shopify Tips/Donations into Lightspeed. At the moment, it just shows as "No Product Found" in Lightspeed, which is the same message when a product on Shopify is not found in your Lightspeed store. Other than that, no complaints at this time! Review collected by and hosted on G2.com.

I loved the service itself, but the support and onboarding with Savannah were excellent. Everything about the experience was great. Review collected by and hosted on G2.com.

I think the documentation in Accumula can be a little better. Review collected by and hosted on G2.com.